Order very small piece of glass for replacement, I brought the old one, told them need cut exactly size of it, and drill holes at same location, I have been told it takes about 3days, I went back after three days, they said it is not ready should be done at afternoon. I went back next day, still not done, I asked them to give me a call when it done, I was waiting for another week and half, no body call me at all, then I call back ask what is going on, I been told it been done long time ago. How could be, where is phone call. When I pick it up, I ask them the old Piece back, they told me it is been disposed.......I was shocked. They digging in the trash, finally get it back. I have to say, the edge of glass is not straight at all, it is not even perfect rectangle shape, I don’t wanna wait another few weeks for it, so I have to accept it.
I am not too sure if this is the company but I saw a truck with the license plate number 8F46611 around 8:03 AM driving very unprofessionally.If you employ a person to work for you make sure they represent you professionally when driving and taking care of your clients.
When my home was broken into they came in the middle of the night to board up the window and were very quick getting the glass replaced. Will use them again in the future.
Superior customer service and quality
Worst customer service ever been waiting weeks for my glass don’t know how this place is still in business
Best customer service