This store is well organized and the salespeople are easy to work with. They were very helpful yet not pushy. They have or can get just about any product you are interested in. You can get samples to take home help visualize how they will look in your home. The installers were polite and very good at their job, which isnt always the case with home improvement projects.

Top notch experience with S&G Fremont. I had to replace carpet remotely while being out-of-state, but S&G made it easy by sending lots of photos of carpet samples. They offered a reasonable price too and quick turnaround times. Olivia was amazing to work with, a true pro!

Our carpet was poorly installed the first time. I insisted on a quick install, basically three days after the carpet was ordered. Veronica from customer service got involved, and after replacing 1200 of 1500 sq. ft. And fixing a seam, the first crew screwed up, which was running down the center of our living room, it’s perfect.My experience with the first installer could be described as “I would never hire them again.” I blame myself for pushing for a quick install. They had told me it couldn’t be done, but after several calls they found an installer to come in by my deadline.My experience with Freddy (an S&G installer) is the exact opposite. I would not let him have a day off. He is the best. There is a long seam in the master bedroom of which I know the exact location because I watched him do it. I still can’t find it.Overall, I would definitely refer anyone to S&G Carpets for any flooring simply based on the customer service. Veronica made darned sure I was completely satisfied before closing out our account. She was super responsive during the entire transaction and was always available when I called.

I recommend Olivia at S&G. She is Very professional, helpful and patient. She and her crew were amazing. I will be using them again soon. Thank you Olivia.

01-20205 stars go out to Claudia, Olivia. The minute I walked into the S&G Fremont Store the customer service started. My sales rep. gave me 110% Red Carpet Service. No pressure, knowledgeable, a large inventory to pick from. I found (a couple of trips) the carpet and colors that worked for me, and within my budget.5 stars go out to my installers: Jesus and Jerome5 stars to Veronica: Backstage4 stars:I purchased the 8lb padding and after the carpet was installed, the padding (to me) didn’t even feel like 6lb padding.I would recommend S&G Carpet in Fremont.

Good range of selection, excellent customer service and great rates

I particularly liked the professionalism and courtesy

Very good selection. Excellent installers. Talk to Steve he is great.

My wife and I really appreciated Lukes customer service. As a small business owner, I value having a great staff. From sales to installation, we had a great experience.

Very professional service from Claudia, Olivia, Nav, the estimator and the installers Ernaz and Juan whom we felt they take pride of what they do. Overall, it was pleasant experience and very satisfied and happy with the result. Thank you very much, S&G Carpet of Fremont.

The in-store and in-home visits were great with excellent service. The value and quality for the price we paid was exceptional, and the installation was very professional. I give S&G my highest recommendation!

I just filled out my experience with your first survey. I’m not doing it again.

Excellent place very comfortable setting.