They give an awesome detailed report with photos when doing the diagnostic report and send it to you digitally. I love that. They even break it down into low, moderate, or high priority.
Cory is AMAZING! The whole team works great. I dropped my vehicle off on a Monday, they told me they would be able to start on it that Friday. On Tuesday they called and told me exactly what was wrong and how much it would be to repair. My vehicle was COMPLETELY repaired and I picked it up on Thursday, the day before they said they would be able to start on it!
Very happy with the services provided at Koplin Auto Care. They always get me in quickly, and they provide professional service at reasonable prices. Been going there for years and they have never done me wrong. Best in Fremont!
They were extremely helpful. I do not know much about cars but they took their time and walked me through things I didnt know anything about. My car originally went in for diagnosis. They showed me pictures about things they found along the way. They also give rides so you dont have to worry how youll get home which was a lifesaver. Always had a friendly demeanor about them.
I had never used these guys before but every place I called was saying that it would be hours or days before they could get me in. The guys at Koplin got me in quickly and did a great job. This is Great shop and I will use them going forward.
Im new to Fremont and I needed a reliable auto care center to take my old buick to. Luckily I found Koplin! They did a full inspection and told me the things that need to be fixed right away and the things that can wait. Understanding that the car I brought in isnt worth much, Cory and the guys didnt BS me about anything or force me to make the more expensive repairs. Their honesty, knowledge, and affordable prices/services earned my future business! Thanks guys!
Ive been using Koplin Auto for several years now and have never had a bad experience. Their team is friendly and professional. They take the time to answer all of my questions in terms I can understand. Sometimes you have to make practical choices about an old Buick, and I appreciate that they offer me options and information without trying to push a sale.I trust Koplin for everything from oil changes to major repairs. They keep me on the road!
I love coming here. Theyre very professional and helpful without mansplaing things to me. I really appreciate how they treat me respectfully and give me accurate cost estimates. Excellent service for reasonable price
Koplin is my go to in car maintenance and repairs. They treat you like family and have the best customer service I have ever experienced in auto care. You can set up appointments online and get text updates of your repairs, which is so easy and convenient. Also, super affordable and trustworthy!
Took my 11 yr old pick-up in for transmission fluid and coolant change. I also had them change the original radiator hoses and thermostat. The work was completed in a professional and timely manner. The truck runs and shifts perfectly. I tow our 34 7,500 lb camper with no problems.
Always good to deal with. Fast service & fair prices.
The work they performed was excellent and I appreciate the thorough inspection of the vehicle! I really like the report that was sent via text. I also appreciate that they dont use high pressure sales tactics to push their services.
Very helpful and love the inspection process so you can fix something before it becomes a bigger problem! Would recommend this business to my friends and family.
Koplin was very thorough, not only checking my initial problem but inspecting the rest of the car for any future problems. I received a list of all the fluids compared to the clean versions and pictures of any concerning areas. Their full diagnostics opened my eyes and gave me a timeline for future risks that no other auto care place has ever given me. The best part was I didn’t even have to ask they just cared enough about Service to make sure I was safe on the road.
$100.00 estemate fee!!! and $2000.00 to fix my breaks. Right.
Kept me informed the entire time my car was in the shop with multiple phone calls. Quick turn around. Would recommend
We always get amazing service at Koplin! We have been taking out vehicles here for years and have only great things to say. Cory is always very honest and does a great job keeping our vehicles safe and explains anything we dont understand. We trust them and would highly recommend them!
Traveling though Freemont I purchased a Chevy Tracker and had them install a base plate for towing. They understood that I was passing through and got me in right away. They did exceptional work at a very reasonable price. Family owned for I think around 100 years. Great folks that are serious mechanics. I would highly recommend them. I believe they can work on anything.
Very friendly and trustworthy! Up front about what is being done and cost of everything. Appreciate the friendliness and honesty
Great service, you get peace of mind knowing job is done right. I will pay the little extra to know my car is in good hands.
Saved $200.00 on brakes by having Koplin do them instead of the Chevy dealer! Way to go Koplin for a job well done! 👏
Did fix anything on the car the steering wheel is crooked and is now making a noise when driving. Would not recommend for anyone.
I been going to Koplin for a long time and I have been always happy with there service. I never had any problems with them at all !
Had a great experience the product I was sold (remote start) worked phenomenal and the time of installation was excellent.This is great company to deal with.
Friendly staff. Inexpensive. Fast service. I trust going to this place they are honest and doesnt bs you like other places
Friendly, professional and very helpful. They found the problem and fixed it very quickly. They even fixed a few things the came across and didn’t charge extra!
Had a remote start installation. all went flawlessly.
A must stay. Fantastic views, comfortable beds. Nice attention to little details too…
Quality work and they always do the right thing for the customer.
Quality on time work. That is done with pride.
The folks at Koplin have treated me fairly and well for years. Both of my parents take their vehicles there as well. Always get honest quotes and prices, and solid work. Ive never been disappointed with my experiences, and will keep going to this fine establishment for as long as I live in Fremont.
I brought my truck in because it wouldnt start, yet they overlooked a bad starter. They charged me $150 to replace a fuse and repair starter wire that left me stranded within 24 hours and 50 miles. Now, after another tow, they want $550 to fix what they overlooked in the first place.Im very unimpressed.
Coming back into town with a pickup full of water to donate, I ended up with a fast leak in my tire. Took my truck to koplins, and Corey fixed it right away, and given the circumstances he even said it was on the house. Thank you so much Corey! I was able to drop everything off after that with no issues! It’s easy to find a mechanic, but it’s hard to find a good shop with good people running it, my girlfriend and I will definitely stick with you guys, and recommend you to our friends and family!
The staff is friendly and knowledgeable, and the service is excellent. And heres the thing : they are honest.
Friendly service, excellent work. Reasonable prices.
Wow! Wow! Wow! Thank you so much for the wonderful service. I purchased a vehicle this past year that is 20 years old. Everything was beginning to wear down and no maintenance had ever been done on the vehicle. We took care of a few things that that we could. The vehicle needed a radiator and brake flush as well. I was referred to Koplin.Im so glad I went in. I mentioned when I went in that I needed to have part of the muffler pipe replaced after this and they stated that they could do this work as well. (They ended up replacing another part in the heating system as well... But I have rambled on long enough)The gist of the matter is that they were polite, accommodating, reasonably priced, and offered a shuttle service. I had driven in from Arizona and desperately needed to get some of this work done before I got back on the road this week.Thank you so much to the Koplin team. (After reading this they will remember that Im the lady that talked a lot!)
We had a truck brought in for inspection before purchase, and these guys were fantastic. They worked us in the same day, and were very thorough in the report they sent me. They were also very reasonable on price. Mike took the time to talk the diagnosis over with me and he explained things that I had questions over – he was very personable. I would recommend anyone to go see these guys, theyll take care of you! They helped us avoid purchasing a big lemon.
Alignment tech must be a glorified oil changer. Checked front end 2 days ago and found a lower ball joint with minimal amount of play. Took truck in for alignment and they said they cant align because upper control arms need replaced but said nothing of the lower ball joint on driver side. Brought truck home and checked both sides again. Only minimal play at lower. In conclusion the tech must be to lazy to use some muscle and adjust older camber/caster adjusters. Must be hurting for business and thought Im an idiot.The ball joint that is bad was not even mentioned or included on the invoice. And as far as safety goes it would have been safer to at least adjust my toe so the pickup wouldnt throw itself all over the road. Then inform the customer that there is a part that has play and will need to be addressed in the near future.
I like their setup. I had a doctors appointment and wanted to get my fluids changed. Dropped my truck off and they drove me there. Great deal. Very much appreciated. Even got a free car wash out of it.
I had new rear drum brakes installed on my car and brake fluid replaced. Staff was very friendly and helpful. Pricing was reasonable and in-line with what I expected it would cost. They did not pressure me into any extra services, in fact I had to ask them to replace the brake fluid. Overall a very positive experience. If I had anything to critique them on, it would be the length of time the service took. I dropped off at 8am and car was ready just before close at 530pm. Not a big deal, and I will definitely go back in the future.
Got in the next day and Cory assisted me with a warranty claim flawlessly. Very pleased, highly recommend.. After a week and some cold temperatures I noticed the drivers side vents were blowing cool air, but passenger side was warm air. Took back in and less than 30 minutes later problem solved. Both sides blowing hot air. Thanks for the speedy service.. Still very pleased..
This place not only took extremely great care of me and my vehicles last minutes sometimes, but they are amazing at treating my Grandma wonderfully! Its wonderful to know that there is an honest automotive shop that will treat her fair and kind and has her best interest in mind. It definetly helps put my mind at ease!I would greatly recommend anyone to take their vehicles to these amazing mechanics!
Great Customer service. The guys are so professional and very knowledgeable. They will never steer you wrong or sell you anything you dont need.
Have never used this service and wont with people getting quoted 1600 for a 30 dollar part and the maybe 1 or 2 hours of work time. Get real!
I called Koplin for a tow and within 20 minutes had me picked up and at their shop. Diagnosed bad alternator . Checked brake pads and replaced serpentine belt. Busy shop had me up and going very quickly. Courteous and capable work. Thanks guys.
Without a doubt you cant go wrong trusting your car here with unsurpassed personalized service. We have gone here for many years. They must be doing something right having been run by the same family for 100 years. How many local businesses do you know that have survived this long let alone in such a competitive market. I dont know of anyone that has gone somewhere else because they were unsatisfied.
Courteous, helpful, great service. My car even gets a quick wash!
Great job!! you all have always done a wonderful job and been so nice. I am so very happy with the services you have done for me! They found a car door that matched perfectly and it works great!! I am so happy !!Thank you all so very much!!
They were completely awesome. I havent had any problems since theyve fixed my car. They kept me updated on how long it was going to take. Very thankful that it was a great experience and would recommend their service to anyone!
Very pleased with my remote start installed. The appointment was made right away and the service was excellent! Also a great price.
Excellent service. Honest guys. I do all my own work. But when I cant, I have these guys do it. Highly recommend this place for alignments, coolant flush and fill, transmission fluid changes and the like.
I was upset with my jeep and they really went out if thier way to help me. These guys are honest and reliable
Did a good job. Honest about work needing to be done!
I had my 12 year old van in for a full day of periodic type things and an inop. A/C that had failed sometime over the winter. They took care of everything, reasonably priced, the boss Cory even picked me up to get my car back. I took it out this morning and checked everything out on a nice drive and could not be more pleased. They even washed it, looks great. Good job guys.
Very good experience, rarely trust mechanic shops these days..I trust these guys, remember to educate yourself before going into the shop, any shop and get at least 3 estimates on major repairs... Ask friends and family to go with you if you simply dont know what they are telling you...
Everyone I had contact with was very professional and honest with me, I feel, concerning what my car needed and what they were doing with it. I will definitely go back as will I refer new customers to them
Koplin got me scheduled for their one hour or under oil change on my lunch break. They took my car around as soon as I was there. They got me out in 40 minutes. The BEST part though was that they fixed my rattley heat shield. Im not sure what they did, but they made it quit rattling. When I started my car, I was so surprised by the lack of a rattle that I had to do a double take to make sure I was getting into the right car. I dont know what they did or how they fixed it, but it means the world to me that they took the time to fix it. Ill be a customer for life.
Koplins has always taken great care of my vehicles! I trust them completely. They just installed my remote start and did a fantastic job! The staff is all friendly and the remodel is beautiful! When you take your vehicle to Koplins you are supporting a locally owned and operated business and that adds to the value of their service.
Very knowledgeable staff. Definitely trust them with my vehicle.
Excellent experience! Great communication, done on time, reasonable price, best service in the Omaha area. We will only take our vehicles to Koplin Auto Care.
I have always had a Great experience with Koplin...I have had my remote start installed and my air conditioning fixed as I had no air at all.. It works great.. Thank you Koplin
Koplin always get the job done right
Great service friendly and honest up front pricing no surprises when you get your bill just what a service shop should be thank you
I was buying a work truck in the area and couldnt find any other shop to help me get new tires. Koplin auto care went above and beyond to help me get back to Kansas city. I would highly recommend them.
Once again they got me my truck back quickly and gave me a heads up on a few problems I need to get taken care of in the near future. Always friendly and helpful. Thanks guys.
I had my equinox worked on a couple of months ago... did a great job. A few weeks after that a part that was under warranty failed severely damaging my engine. They went to bat for me and I ended up with a new engine. Thanks again and great job!!!
I am always pleased with the service from Koplin. Everyone is professional and honest (often hard to find). They really do go the extra mile to provide quality customer care.
Extremely great service, great service cost, great customer service! Highly recommend KOPLIN AUTO to anyone needing repairs or simply regular maintenance. Did I mention the speedy service and super communication?
The only reason I didnt give a perfect score is for two reasons. 1. The final cost was $61 higher than I originally planned on. After they had been working on the car I got a call to up grade my key fob to have more functions. Would have been nice to have discussed this feature BEFORE the car was already being worked on so I could have been more financially prepared for it. 2. When I got the call that someone was on their way to pick me up at my home to bring me back to my car, I waited for an hour after the call. Not something to write the BBB about but was an annoyance just sitting there on my front porch waiting for them to show up. All in all it was a good experience and the car starter was put in without any flaws to its functioning.......which is the most important thing.
Best diagnosis ever! These guys are awesome! Pictures and explanations of everything wrong.
Remote start installed so far so good cheaper than other places all good maybe if there isnt something on my truck I cant fix Ill call koplin car care. Thanks
This place is great. Best ever diagnosis Ive ever had.
This place will take advantage of you if they think you dont know anything. I have a 2006 GMC Sierra and the abs light came on I took it in and they told me it was going to cost me $6000 to fix it they said I needed brakes tie rod ends and ball joints. Since the truck was only worth $9000 I decided not to have anything done. I had a friend look at it and turns out all I needed was wheel bearings. $120 later I was back on the road. I wouldnt recommend going here.
When I got my vehicle back there was damage to the rear bumper and left rear quarter panel. I also had to do a lot of the leg work when it came to finding parts for the repair. Other than that, customer service was good.
Attentive. Willing to explain what is going on with your vehicle. They project a good feeling of honesty.
Havent had a bad experience with this company. Theyre customer service is great! In the past, I had a vehicle that no one was able help out the shop I had it had at but they did. They gave the right advice and information to finally fix it.
The only place Sweetie takes her vehicle
First time going to Koplin. I have used another shop for many years for all my work. So far im inpressed with the customer service and the quality of work on the vehicle. I will definitely keep going back. Im very picky on who services my vehicles but i feel very confident in Koplin. Hopefully they can keep up the good work.
I love this place. Friendly, trustworthy, and dependable service. The only place that I will go to.
Very prompt service, I was able to pick up my car on my lunch break. Really nice guys
Good service, good people, reasonably priced & as promised. Well done!
Great work and friendly
Spent $910 for new spark plugs and coolant reservoir, one day later my radiator popped. Changed it myself and a milky water came out, took it in and showed koplin, they made excuse after excuse and would not refund me anything and did not see how it was their fault. You cannot put water in place of coolant, all mechanics know this. I am disappointed they could not own up to their mistake and will not be back.They claimed stop leak was put in the system but I did the last flush myself and know for a fact there was no other fluids in my coolant other than the hoat coolant recommended by Chrysler. They also said something about transmission repair but since I got it back it does not shift correctly and there was nothing about such repair on the receipt.
Cory and his staff are always fast professional and do great work!
It was my first experience bringing my car in on my own, Cory was very patient and made me feel very comfortable...The service was great, Thank you.
Very good service handled in a professional way and the service is completed in a timely manner. Which is extremely important in my busy schedule
Oh my goodness. Ok a quick note about my experience. November 21st on my way home from Omaha we got to Fremont and blew my alternate belt. I tried numerous people for help with no interest. So stranded in Fremont had to call in laws for help for the night. The next morning a day before Thanksgiving thought I was in trouble at the mercy of the garages in town when a friend mentioned this place called Koplins supposed to be best in town. So I called they said they would look at it and report the damage could possibly take a while as next day was Thanksgiving. Had it towed then went to lunch. With in the hour Tayler I believe called. Checked all pullies and they seemed fine all they needed to do is replace the belt. 20 mins later they called it was done. The bill was less then 100.00. Awesome work guys... definitely THE BEST PLACE IN TOWN
New to Fremont and needed my 2007 Hyundai worked on. Sure made the right choice when I called Koplin. Thanks for getting my van on the road again
Great place to get your vehicle serviced good people
Our tire was going flat on our Kia Sorento. We took it in to see why it was going flat. We just wanted them to look at it. 45 minutes later they came back in and said it was done and fixed. First of all we didnt ask them to do any repairs on the tire just wanted it looked at. They didnt charge us because of their mistake. Seems like a nice gesture. Problem is the very next day the tire was completely flat. We live 30 miles away. Koplin was not open. I filled the tire and rushed off to Wal Mart for them to look at it. They even stayed open late for us. They said Koplin ground the tire too much and cords were showing bad. They said the patch was no where near where the hole was. Wal Mart fixed it. Called Cory the next day at Koplin Auto. He just had excuses. He said he should have seen the tire. Didnt offer to pay for the repair at Walmart. He said he would have to talk to the owner about it. He said since we werent charged to repair the tire that wasfixed at his shop it really wasnt a concern for him. We did not authorize them fixing it in the first place. Very dissatisfied with the excuses and making me feel like I didnt know what I was talking about. I will choose someplace different in the future.
Honest fast people, would highly recommend for any repair work.
Overpriced but great service
Great service! Honest but not pushy.
Fast friendly service.
Awsome services!
Great service, quick, excellent work
Excellent service! I would not consider taking my vehicles anywhere else.
Outstanding professionals, thanks!
Repair completed on time at a fair rate.
Wash car for $11.99, and it was still dirty afterwards.