I reached out to Blox because I thought I had an issue with my coil overs that they sent me but that was not the case. Adan answered the phone and went above and beyond for me. Although it did take him about a day to get back to me he did get back to me. He warned me it was going to take that long because he had to look for the parts and had to place a request with the warehouse team to locate the spare parts. He verified that the parts that were sent to me were correct and that its probably a issue with my car. I then found out that the forks were from a crx and thats why the parts did not fit. Thank you for all of your help and I truly appreciate you Adan. Can someone please give this man a raise?!?!?!Thank you so much for everything Blox Racing!
Their customer service doesnt get any better! Ordered an item to be shipped to Canada. Brenda emailed me right away to provide a shipping quote and had it set up to be shipped the same day. Late that afternoon, I realized that I needed a lock nut for my shift knob since I had lost it. Called Blox directly to ask if they could include one and their staff went out of their way to make sure it was included before the package shipped. Brenda sent a follow-up email that same evening at 8pm to confirm that it made the shipment.Thank you guys! Earned a regular customer and hopefully this review encourages you to deal with them!
HAve ordered multiple things from them over the phone and Brenda is the NICEST lady I have ever spoken to in the aftermarket community. THeir customer service is second to none. THanks for the great help! I will recommend you guys to everyone.
I have stopped by on 2 seperate occasions, once as they were closing. Both times the staff have gone out of their way to help me. I cant stress how much of a pleasure they are to deal with.
Pretty darn fun. They make women start in back though. Lame.