Buy your auto parts and accessories here, you will not regret it. I do not have any more input but I want to put more words in this box so it looks like I gave a really thorough review, when in fact, I did not.

If youre in a rush and want to be treated with respect dont go here. I stood there waiting in line for 10 minutes as two workers had a casual non-relevant conversation with another customer and then I was given an attitude.

Napa isnt what it used to be. The quality of their customer service matches that of their equally sad parts. 😢 Totally padded reviews.4/12 A canned, copy and paste response from the owner? Spare me.

Just left the Napa auto store in Freeport Maine and they were exceptional. Very knowledgeable very helpful and they went out of their way so the customer service was just excellent thank you and Ill be back in the future

Why do I shop here? Friendly and knowledgeable staff, good prices for quality after market parts and supporting a local business.

I ordered 7 quarts of Pennzoil Ultra Platinum 5w-20. When I went to pick up, Napa guy tried to give me 5 quarts of Pennzoil Platinum and 2 quarts of Ultra Platinum. He literally argued with me that they were the same exact thing. Then sold me the wrong filter wrench.

Always a friendly face at NAPA..

Consistently the best service and knowledge of all things auto in the area. This crew knows their stuff, are constantly polite and have helped me out countless times. I strongly advise anyone in the area to make the Freeport Napa their 1st stop when dealing with their vehicles.

Refused to honor warranty on part that was less than two weeks old.

Tyler was extremely helpful. The part I needed was difficult to find so it took awhile but he was very patient.

Awesome service and friendly people

Very helpful and pleasant 👍

Very helpful and knowledgeable staff!

Very helpful staff, replacing the the battery in my Toyota key fob. Not easy!!

This store is terrible. Staffed by incompetent people. They never have parts in stock, always with the ordering.

Always has what I need.

Great store, fast and friendly. THANK YOU NAPA!

Stopped in because my mom and I had car trouble while on vacation. We were lucky to stop there. Aston was a treasure to meet and super helpful. Great job guys! Best NAPA I’ve been to yet.

Bought a set of windshield wipers which a young man installed for me❗

Great service and great parts complete selection everything you need to repair your vehicle in one store.

Was looking for a hard to find fuse...the manager went the extra mile and found it

If I call and they have someone at the counter to help they put you on hold. When Im at the counter waiting to pay, they ignore me and help the next phone call.

Get the posts you need

Over this past weekend, I was traveling out of state and lost front braking power. After diagnosing the problem as a leaking front caliper, I recalled having had replaced my front brakes earlier this year. My mechanic had purchased the calipers from the Freeport NAPA at the time.I called this NAPA store and explained this situation and they looked on my mechanics purchase history and confirmed the purchase. Todd the Manager explained that there was a lifetime warrantee on this part. He understood that I was out of state and proceeded to check the online inventory of NAPA stores in my area that had the part.He found one, called them, faxed down proof of purchase and called me back to let me know I could go pick up the part at my convenience. I was truly in a tough position and needed a replacement part if I was going to be able to make it home.I was SO THANKFUL for EVERYTHING that Todd and his associate Tyler did to help me!!! They clearly went the extra mile to look things up, make calls and arrange for me to pick up a very important part.I have shopped at this Freeport NAPA store for years and have ALWAYS received great customer service. Team members such as Dave, Chuck, Nick, Victor and others are ALWAYS pleasant, helpful and professional when I have been in. I believe this is not only a reflection of how they are as individuals but I suspect also a result of the professional and helpful tone that the store manager, Todd, sets for his team.

These guys are the bomb. Ive come in with tons of questions about repairing an old car and bought parts that have worked great. Theyre super knowledgeable and friendly with everything Ive brought to them.

Great service from the manager. they really offered a great deal of service and kept my vacation rolling. thanks

We just came randomly to get bunjie cords to keep the hood stable, and Aston (I believe his name is that) greeted us instantly after reviewing our problem. And suggested us to solutions ASAP!!!!! Great guy with amazing customer service!!!!

Freeport location always has helpful staff that are eager to assist. The location has plenty of parking and easy to access.

I got exhaust

Well stocked store. Friendly, helpful staff.

Good guys that work there in brief 5 or visits to store

Staff was amazingly helpful with all my needs.

Had what I wanted and open later during the week.

Great staff, always helpful

My go to auto store!

Slow service and they gave me the wrong parts

Best autoparts store

Great place to do business

Good seviceall the parts

Always have the right part

This NAPA store has customer service matched by none!

They have what you need.

Great place

The crew gets it done