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Rite-Way Furniture & Appliance
20 E Stephenson St, Freeport, IL 61032, United States
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Rite-Way Furniture & Appliance
Comments
AN
Review №1

This place has horrible customer service. I paid over $600 to get a new mattress and box springs. It took over a month to get it all delivered. First the box springs wouldnt fit up the stairs so I paid extra to get a split box spring. Was told it would take them up to 2 weeks to get them. I called at day 10. Not there yet. Then I called on day 25. They had them in but it would be days before they could deliver. So I hired someone else to carry them for me. I will never shop in this place again and I strongly suggest no one else does.

Ni
Review №2

A great place to buy local

Ma
Review №3

The people was helpful. And the delivery people was nice.

Wi
Review №4

Great place to do Business!

An
Review №5

We purchased a lovely, well-made sectional. The customer service and delivery were both top-notch! Owner Cal Westcott was patient and professional during the whole process. Highly-recommend shopping local at Rite-way!

Je
Review №6

My family and I have gotten several things from Riteway over the years- from mattresses to appliances to even some furniture. We’ve always been treated “rite”. They have a great selection, are pretty knowledgeable about what they sell, and will offer to order something if they don’t have exactly what you want. My most recent purchase was a new mattress set and they were offering a great sale price, not to mention they deliver for free AND take away your old things. Their delivery drivers are prompt too and do a great job of making sure they get things where you want them. To top it off this time I received a nice HANDWRITTEN thank you card in the mail within a week of my purchase, which I thought added a nice personable touch to the whole experience. I definitely know to shop Riteway before anyone else in the area if I need anything they carry.

Li
Review №7

Great customer service.

Ca
Review №8

Excellent service and customer care

Ja
Review №9

Great place to shop large selection of furniture and appliances, very friendly staff

Gw
Review №10

Wonderful shopping and personnel. Cal is tremendous

Au
Review №11

Kinda pricey but nice furniture

de
Review №12

Good prices for quality furniture. Older building. Not the fancy layouts as other big name stores. Thats probably why you can find good deals.

Ji
Review №13

Awesome people to deal with. Huge selection and fair prices. New and used furniture and appliances.

Bu
Review №14

Great Place to deal with.... Had a problem with a couch and got ahold of Cal the owner..... He worked with me every bit of the way and got me something bigger and better.... Would DEFINATLY go there again and make future purchases.... Great company !!!!! A+++++++ Jenny

Ch
Review №15

The sales experience was great. The follow up was great. The furniture so far is fantastic. Where they fall short is in the delivery department. The two men who delivered our order were very lazy and seemed to mentally be at the tavern and physically in our home. These were not the nice guys I was promised would show up.

Ca
Review №16

Staff is great, unfortunately their prices are way out of line for the quality of the furniture that they sell. Good deals on used appliances

Je
Review №17

If you go there, ask for some item they might have, they most usually have it. Or they know where to get the item. Great place.

Na
Review №18

A hometown store that takes care of you. Good prices, great service, great people. Keeps me coming back.

Ke
Review №19

We’ve been shopping fo a king sized mattress to replace our 25 year old one. Shopped at many stores in the area, including Monroe,. We’ve bought appliances over the years from Riteway and decided to check out their mattresses. Needless to say, no high pressure, spent time explaining and describing the choices. We purchased a high quality, brand name mattress and box springs. Delivered and too away the old one. Very happy and satisfied. Don’t buy the big box stores. Stay with the local owned and operated stores.

fh
Review №20

Very friendly and helpful would definitely recommend for anyone looking for furniture.

Ra
Review №21

Very nice customer service. Good price too

Ja
Review №22

Best place to buy furniture at good prices

Jo
Review №23

Pick the item you want, then take the information to them. Its with the talk. Great people to work with and their local!

Ti
Review №24

Friendly staff great selection of furniture and appliances!

Th
Review №25

Great service and quality + excellent prices

Ti
Review №26

Service department is excellent prices are high on items in store

Ja
Review №27

Good service and the right price.

To
Review №28

We were looking for shipping bolts for our washing machine for an upcoming move. They were very helpful and went out of their way to make sure we had what we needed.

Al
Review №29

Seem to be very nice people. We bought 2 washers, and a dryer, They were delivered and set up.

S
Review №30

Reasonable prices. Huge store.

Ea
Review №31

Friendly people and Good service

Da
Review №32

I work there best furniture around

sh
Review №33

Overpriced and their appliances come dirty.

Sa
Review №34

Very friendly and helpful!

Li
Review №35

Very helpful.

Al
Review №36

Home owner 🤗

Je
Review №37

Yesssssssdthe twins

KA
Review №38

Good

Information
54 Photos
38 Comments
4.5 Rating
  • Address:20 E Stephenson St, Freeport, IL 61032, United States
  • Site:https://ritewayfreeport.com/
  • Phone:+1 815-235-4911
Categories
  • Appliance store
  • Furniture store
  • Mattress store
Working hours
  • Monday:9AM–6PM
  • Tuesday:9AM–6PM
  • Wednesday:9AM–6PM
  • Thursday:9AM–4PM
  • Friday:Closed
  • Saturday:9AM–6PM
  • Sunday:9AM–6PM
Service options
  • In-store pickup:Yes
  • Same-day delivery:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Assembly service:Yes
  • Repair services:Yes
Planning
  • Quick visit:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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