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Tuscan Basins
4400 Rt 9 South, Suite 1000, Freehold, NJ 07728, United States
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Tuscan Basins

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Am
Review №1

I rarely do reviews but really have to give a shout-out to this company. Not only do they have beautiful quality products but after having a nightmare of a time purchasing from other websites Im so lucky I found Tuscan Basins. The customer service was beyond compare. They worked with me and kept me posted about things I had to fight to be notified on with other websites. Thanks to Tuscan Basins my bathroom will be finished in a reasonable time. Shipping is fast, transparency front loaded, best prices I could find. So grateful.

Tr
Review №2

Just received a fountain that I ordered thru tuscan basins. I was able to chose the color I wanted and was able to customize the spout as well. Setting up was easy as well, the fountain came with all the fittings I needed and pump. Wish I had a bigger house for more!

Ar
Review №3

Great quality and selection. Amazing customer service, they were really helpful with selecting a product and install advice. I would definitely buy from them again and highly recommend them.

Mi
Review №4

Worse company ever, please stay away from them. I ordered a concrete fountain from them a week ago, and I have been waiting for them to ship it to me patiently. But I just received an email from the company stating that they had to cancel my order today because the price was misquoted. How do you guys stay in business? why does it take a week for you guys to let me know? Why customers are being misleading with pricing from your website? Can you guys look at yourselves in the mirror and try to run a better company???

Ro
Review №5

All we can say is WOW! Tuscan Basins provides the best deals from what we can see for our Bathroom Vanity and delivered our unit pretty quickly. The customer service provided before and after our order was absolutely spectacular. We definitely look forward to ordering from you again in the near future.

Fr
Review №6

I ordered my vanity set and Im glad it arrived at the date it should. Thank you Tuscan Basins! I recommended you to my friends. Keep up the good work.

Ch
Review №7

Great selection, lowest price, easy to order and fast delivery! And the sink we ordered is even more gorgeous than wed hoped. When friends come over and use the rest room, they all comment on the unique & gorgeous sink. And it was so nice being able to order the faucet and accessories along with the sink so that we knew theyd fit.

Ch
Review №8

I ordered three range hood filters from tuscanbasins online. At the time I didnt know that the filters came in qty of 3 so I only needed to order 1 qty. Tuscan Basins knew that but only processed an order for 1 qty and never sent me the 3 I ordered. They defrauded me then charged me 25% restocking when in essence they should have refunded me for the other two items I never received. Dont do business with these scammers!

Ja
Review №9

Horrible Customer Service - Delay in receiving shipment. Still do not have product I ordered!Horrible experience. Ordered my vanity from them on Feb 6th and today is Feb 23rd and still have not received. I contacted customer service and they give you canned responses, then you talk to someone else then you get a totally different response and very rude each time you communicate with them. No one can tell me straight when I will actually receive the vanity!!!!!I have ordered from this company in the past and have had great service but at this point and with my recent interaction, I will never ever shop with them ever again!!!!!!!

Ad
Review №10

Great selection, fast delivery, and you cannot beat the service as the folks who answer the phone really care. Highly recommended!

ji
Review №11

Leo is an absolute gem! It was easy to order and Vanity looks fantastic in our master bathroom. There was a delay in shipment delivery due to hurricane matthew and the first shipment came damaged (countertop broken, sink knicked, and vanity doors not straight). Leo stayed on top of communication and details, then had a new shipment rushed right away. Thank you Leo!

Di
Review №12

Very consumer oriented offering great garden products.

Li
Review №13

Great service and shipping is good

Information
13 Photos
13 Comments
4.1 Rating
  • Address:4400 Rt 9 South, Suite 1000, Freehold, NJ 07728, United States
  • Site:https://tuscanbasins.com/
  • Phone:+1 732-456-6193
Categories
  • Bathroom supply store
  • Kitchen supply store
  • Hot tub store
Working hours
  • Monday:9AM–4PM
  • Tuesday:9AM–4PM
  • Wednesday:Closed
  • Thursday:Closed
  • Friday:Closed
  • Saturday:9AM–4PM
  • Sunday:9AM–4PM
Accessibility
  • Wheelchair accessible entrance:Yes
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