Outstanding! Quick appointment and technician arrived 10 minutes before time expected. Derrick was great! He is completely knowledgeable and competent. Showed me what needed to be replaced and why, and how the system works. Great price! I recommend wholeheartedly.Thank you!
The crew that installed my door were professional, prompt and hard working. They did a great job. This is why I have stuck with Overhead DFoor for almost 40 years.
Great same day service-Derek was absolutely fantastic! We needed a new garage door opener and he walked me through the process and was thoroughly professional. Highly recommended.
Derrick from Overhead Doors is an outstanding technician who knows everything about how to fix and maintain a garage door. He is very personable and takes the time to explain what (and why) he is doing. Great, reliable company.
I am really please with the service and the great installation of my new garage door opener. Derrick W. provided me with great customer service during the installation of the system, Derrick was polite and took time to let me know what was wrong with old system and the benefits of the new system he will be installing, Derrick didn’t leave a mess and took time show me how the new install system operated before he left for the day
Great company! Our garage door spring broke and my car was literally trapped in the garage. Overhead Door Company of Fredericksburg sent someone out within 2 hours of my call. Derrick called before arriving and was polite, friendly and very knowledgeable. We will definitely call them again for our garage door needs.
Outstanding company; very professional service, job started and completed on time. Derrick - Thank you ! Appreciate your professionalism, and awesome job! Definitely recommended!
Derrick was the nicest guy ever. Explained everything he was doing and what to watch out for. Got us fixed quickly. Would highly recommend them!
I am so happy I choose Overhead Door Company of Fredericksburg. Derrick, the technician called prior to his arrival. He was awesome and was able to repair the garage door whereas the other company was not. I was thrilled to have the garage door fixed the day I call. Thank you Derrick for a job well done.
Just had the technician Derrick W. Come out today. Great technician, very friendly and professional! Highly recommend this company. Openers are second to none and now that I know they have technicians like this neither is the support. This was a warranty job they made the whole process easy and took care of us as a customer. Thanks for the job well done!
Outstanding service! Derrick was very knowledgeable and efficient! Highly recommend Overhead Door for residential garage door repairs.
Derrick was prompt, efficient, quick and very friendly! He Installed our system without any issues. He showed us how to work everything once he was done. Highly recommend
Super fast, came same day I call. Superb customer service. The service tech, Derrick Whiting, was extremely professional and knowledgeable. Thanks so much.
If you have Garage Door issues, no need to look any futrther. This company sent a friendly, on-time technician to my home and he provided quick, affordable service. Derrick was my tech today and he took time to explain just what repairs he had completed and then handed me a bill for less than HALF of what I was expecting.Nobody wants to deal with a broken garage door, so I first tried to fix it myself to no avail. Derrick showed up with special tools and techniques to complete in about an hour what I took all day to STILL not be ble to fix for myself. These guys are the experts. Call them if you need a Garage Door Repair, you wont be disappointed.
Service personnel was great! Replace both tension springs and serviced my garage door and opener to make sure everything was working properly. Very professional.
Experience was excellent. Hardworking and kind tech who got the job done fast and at a great price. Also came out very next day for no additional fee which was amazing! Really happy with the service! Would recommend in a heartbeat.
Overhead Doors Company was a pleasure to work with! The technician, Derrick, was fantastic and walked me through everything after installation. The opener is as quiet as a mouse! I would highly recommend them.
Great service by Derrick! Knowledgeable, quick and efficient, and a nice guy. Highly recommend.
Quick appointment and excellent customer service! Door fixed to perfection.Thanks to Derrick for the great service
My service technician, Derrick Whiting, did an awesome installation and went above and beyond to ensure I was satisfied with the setup. Highly recommend.
Tension spring broke on my garage door. I called Overhead Door Company and they got a field tech out the same day within a few hours. Derrick was professional, efficient, quick and most important he got the door fixed. He explained everything he did as well as preventive maintenance. Everything about my experience with OHD was outstanding. Hope it dont happen again, but if it does, I know who Im calling!
Overhead Door was able to come to our home at a conveniently scheduled time. Derrick arrived on time, he evaluated our garage situation, communicated very clearly our options and answered all our questions. He was then able to do the full replacement that day. His work was not only completed in the amount of time he estimated to me but also very neat and clean about the job.
Appointment was fast and easy. Tech showed up on time. Work was very thorough. Fixed my garage door and optimized the adjustments and performance. Totally satisfied with the service and price was reasonable. Honest and quote was accurate. No add on or extra charges.
We had Derrick from Overhead Door service our garage door on 11/11/2020. He was on time, professional, courteous and friendly. The garage door opener and the door needed several adjustments and lubrication. It now performs better than ever. Excellent service!
Fantastic Company. My garage door would not open. I called and explained the situation the tech came Derrick, and within two hours from the time I called the door was fixed and operating.Broken springs!Derrick was not only efficient. He explained the problem and solution and was extremely pleasant and courteous. He is a credit to the company .So bottom line is if you have a garage door concern call these folks.
Service by Derric Whiting,,, he was prompt.. professional and represented your company extremely well. A pleasure to deal withHe is a real credit to his profession
Thank to Derrick for replacing torsion springs on my garage door. Very professional and he gave a safety brief on the maintenance of whole garage door system. Thank you for your service.
Very professional. Technician was on time and was able to fully repair our door. He also took the time to walk through standard maintenence and how to operate the door in case of a power outage (things Ive never had to learn since this is first house with a garage). Very friendly and knowledgeable.
Woke up to find a spring had broken on my garage door, and my garage door wouldn’t open. Googled garage door repair, and found Overhead Door Company, promising 24 hour service. I called at 11:12am, and Meghan (sp?), promised to sent someone, today! She took my number, and at 11:28am, Derrick (so?), called and said he was in route, and he would arrive between 12:15pm and 12:30pm, if that was alright with me. I said, “Yes!” Derrick arrived at 12:10 pm. He freed our cars from our garage, so he could replace the springs. He swiftly went to work, and by 1:12pm, I received an email with my receipt! And, soon Derrick was on his way to save another, person suffering with a broken garage door. Thank you, Overhead Door Company of Fredericksburg, for the excellent service!
The repair was completed efficiently and we appreciated their prompt response. However, the men did not wear protective gloves or booties when they entered our home. Everyone needs to be carefully when entering thehome of a senior.
They came. They saw. They did not leave till the door glided up and down like butter on a hot pan. Most places would have simply made the initial repair (which was a broken torsion spring), and left. Not these guys, think full service repair; they adjusted, realigned everything and even rewired one of the sensors. They exceeded my expectations but did not chaege me a penny over the estimate given; which was a little higher then the competition but was worth every penny.
Outstanding service. Within 1/2 hour of contacting Overhead Door Company of Fredericksburg I received a call from a technician, Derrick, that he was on his way. Derrick arrived within an hour of my initial call and immediately identified the prolem, the pulley on the motor which controlls the chain had snapped off. He stated he could repair or replace the motor. He replaced the motor, tested all components, and progrommed all remote garage door openers. Derrick was extremely thorough, competent, efficient and courteous.