Weve been customers of Simms Furniture for over 15 years. Great selection of high-end furniture without having to drive to DC, NC, etc. This is our go-to place for brands like Highland House, Sherrill, Henkel Harris, Wildwood Lighting/Home, Hickory Chair, Chelsea House, Bungalo 5 and many more. Simms has frequent sales, which keeps us coming back. In our experience, Simms stands behind their products 100%, which is just one more reason why were repeat customers.

Very happy with our experience at Simms. I wanted to wait until we received our order to write a full review. From walking in to delivery and set up in our home, the Simms team did great work.Dawn Marie sat down with us and helped us map out what we wanted to ensure it would physically fit our home as it is older with small rooms and narrow hallways. She walked us through all the options to ensure we bought what would suit both our wants and needs. This was our first serious furniture purchase and they did great!The delivery crew did great work, and were very friendly and courteous.

An excellent selection of fine furniture. Ask for Angela...a class act

Steve answered all our questions and helped us select the perfect floor for our needs. No upsale which would have been easy just answered our questions completely and provided great guidance

Im disable and needed to park in disabled parking space but was unable because there was a luxury vehicle there, which later found out its a Lamborghini and that it belonged to owner. Thats a shame that the law has those space for disabled people and They dont even respect that! I was going to buy new carpet for my new house and new furniture ( had a budget of $100K) but inside store I was not even treated good, they didnt care about my business. Horrible store to shop at, just not a welcoming store that will make you want to spent your money! Im glad I didnt let this store or its owner get my money!

We bought a $7000 loveseat and chair combo and was told it would last us 25+ years due to the construction and quality craftsmanship. We had the furniture less than a month and it was already sagging. I called, jumped through hoops to try to get new cushions, and they did finally replace them after the manager blamed us for the sagging cushions. The replacement cushions started to sag after another month. The cushions have NO down fill in them. Cushions in store were supportive. We also reported several cracking noises in the frame and was told that is normal settling. I never heard that before. The tech pushed his hands up and down on the furniture and said the frame was fine. He did not turn the sofa over or look at frame. Told us there was nothing else they could do and that was that in Simms view, thank you so much for our $7000. Its been a year since weve had the furniture and its only getting worse. My husband and I take turns sitting in a 30 year old rocking chair instead of our furniture. Dont get me wrong. The furniture looks beautiful but its more like a piece of art you just look at. We had family visiting for 3 days over the holiday and they both left with back and hip pain because of Simms furniture. We tried to spend more time sitting on porch furniture we spent a few hundred dollars on more than our $7000 garbage furniture from Simms. We are now considering putting plywood under the cushions (to help the possible broken frame but also the sagging cushions) or to pay someone to make better quality cushions for us. I wish we would have kept our 16 year old $1400 sofa. We could have put plywood under it and got new cushions and saved a lot of money. Be cautious what Simms tells you. They dont care. You are just a sale to them. Customer service is awesome until you take receipt of your furniture. If you have a problem with it customer service does not exist and they actually blame YOU for their less than quality furniture. Paying a lot of money for furniture DOES NOT equal quality furniture. Buyer beware! If someone told me it was used furniture I would have believed it. Simms should be ashamed of their products, the fact they dont back their products, and the light switch of customer service (the game) they flip off once your furniture is delivered. If you like to throw your money away feel free to shop at Simms. Possibly the owner can purchase a second Lamborghini. (See other post) while our furniture will probably end up at Goodwill.

Simms Furniture and The Carpet House use to be our favorite Furniture And Carpet store in Fredericksburg, Va. Over the past 15 years or so, we have spent well over $100,000 in these stores in Furniture, Carpets, and Accessories. In the past, we were always recognized and greeted by staff, and felt welcomed each time we shopped at these stores. However, over the last few years we have noticed many staff turnover, and been greeted by unfriendly staff, felt like we were looked down upon by staff, and had to hunt down staff to answer questions, while being made to feel like we were annoying them. Recently we ordered carpet pads, and told they would be ready on the following Tuesday. On Wedensday we received a call saying they would be ready Thursday morning, then later told Thursday at 3:00. When showing up at 3:00, the carpet pads were not even cut yet! We also recently bought custom furniture at Simms and were told the Salesperson would be at our house when the furniture arrived to help with setup. They did not show up or call to say they would not be there. The lack of respect and friendliness towards customers speaks very poorly of these stores and we will never shop there again. We have given them many chances to improve, but only see these stores deteriorating in their customer service.I recommend driving to Williamsburg or other high quality stores that sell high end furniture over shopping locally at Simms or the carpet House and taking the abuse they provide to their customers!

Nice store, reasonable pricing, friendly sales people!

Beautiful furniture, great variety, efficient customer service.

Mike the manager is wonderful

Great selection