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Airport Auto Sales
1521 Jefferson Davis Hwy, Fredericksburg, VA 22405, United States
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Airport Auto Sales
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Mi
Review №1

I had a Wonderful experience purchasing my used vehicle. Alyssa Dotson was a great sales person she explained everything about the car to me with great detail. The sales negotiation was explained in details and she made the paperwork very easy. I suggest shopping for your vehicle at Airport Auto Sales. They have many locations to serve you.

Ra
Review №2

Back 2006 I bough a 1995 GMC Jimmy. Got it went north by the time I hit 610 had a rod knock and Transmission stared slipping. It was late by the time I got back they where gone. Went back the next day. The owner say he would fix it. I wanted my money back but he refuse. 3 weeks went by I called he assured me he was fixing it. After 3 weeks of him not even touching the truck. Instead of giving my money back didn’t gave me any other choice but to get half the money. And take the suv. Buyer beware shady business practices. Will take advantage of buyers.

Ke
Review №3

Best experience I have ever had. Was in and out in max 2 hrs. Process was super easy. Really needed a reliable car for work. Car have been good so far. Payments a little high but it was expected from an in house dealer. Thank you so much for giving me 2nd chance. The Jefferson Davis highest dealership rock!

Lo
Review №4

Airport Auto Sales is the best place to get a car. They really go above and beyond for there customers. At Airport Auto we are more then just an Auto loan. I have never been more happier and satisfied with a dealership in my life. You must stop by and check out Airport Auto they have quality cars at good prices and they will treat you like family. When I couldnt make my payment I reached out to them and they worked with me giving me extra time to get my payment in. Thank you Airport Auto you are a lifesaver!!😃😃😃😃😃

As
Review №5

I would give ZERO stars if I could. Run away from this dealership. They sell Lemons. They claim they are a true “buy here pay here” and you sign a contract saying that they don’t disclose your information yet they disclosed mine. I had a Honda Pilot that the transmission blew after 3 months of having it. I paid to have it fixed and when I picked it up the check engine light was on and they never told me why. I filed for bankruptcy and included the car so I could get out of the piece. When I turned in the vehicle BLAKE informed me she was going after my husband for 7k. I told her that the vehicle was included in my bankruptcy and we were not liable. I gave her my lawyers number and I thought that was the end of it. When I got a new car from a dealership the bank called to confirm I gave back the Honda. Blake told them I have had “lots” of repos through them and to not do business with me. I had none. I returned a car that was listed and sealed in my bankruptcy and she disclosed fraudulent information even though HER COMPANY’S policy is to not disclose your personal information. Let alone false, slandering information because you are mad my lawyer said I am not liable for the Honda.

Ka
Review №6

Great place..ive been buying vehicals from Airport Auto for years...thell take really good care of u and your vehical.

He
Review №7

I purchase experience here was great no pressure from no one Alyssa made feel like a quality customer I have had my Toyota Corolla like 3 weeks now and I love it I would purchase again from Airport Auto Sales. Thank you guys for such a great experience.

An
Review №8

Worst dealership!!!! they are very friendly but the cars are not properly serviced.I leased two cars from them and both vehicles had problems, my second car barely lasted two months and this dealership makes you pay for your own repairs even if you’ve only been leasing the car for a day, when you call to tell them to discuss your car problems they will start to ignore your calls until you stop paying that car note then they’ll answer the phone to only discuss the missed payments with no real interest in the fact they sold you a lemon. In other words please don’t go here even if you’re desperate

Sa
Review №9

This place is wonderful!!! I would totally recommend them, Alyssa is AWSOMEEEEEE & i thank you her she made the process fun, easy & Quick 🥰also i totally love my truck. Anything wrong with it they are on it! First time buying or need a vehicle choose them❤️

Wi
Review №10

I did quite a bit of research before deciding to do business with Airport Auto. I was so impressed with their reviews and online presence that I drove over 70 miles to work with them. When I got here, Alyssa showed me the truck I was interested in and I took it for a test drive. Alyssa immediately got to writing up the paperwork and finalizing everything. She has an excellent personality and she really makes the experience fun and no so stale like many car dealers. Steve was also here and he was great to talk to as well. I enjoyed the experience here so much, I plan to come back here for my oil changes despite the distance I must travel. 100% recommended!!

Ke
Review №11

Extremely friendly staff and works with you to make sure you get your car of choice.

Ka
Review №12

Today, I walked in with no appointment and Lyssa welcomed me in with no issues. She made sure all of my needs/wants were met. Everyone at the Stafford location were friendly and helpful. The overall process took 1hr 40min, Lyssa got me in and out. Thank you Airport!

Ji
Review №13

Blake at airport auto was awesome. She helped me with everything I needed. Insurance was becoming a hassle and she made sure to get it straight. The are awesome and have great customer service. Thank you blake your awesome

Pj
Review №14

Great place to purchase a vehicle. Excellent at working with you when things get a little bit hectic and very understanding. Awesome service as well

De
Review №15

Hey Alyssa was awesome! I walked in needing a car and walked out with the exact one I wanted! Helpful. Accommodating. Quick Service. Explained everything to the fullest extent. Couldn’t have asked for better service!

Sh
Review №16

Alyssa was great! She helped me get into the vehicle that I loved and I will definitely be back for my next car purchase!

St
Review №17

Airport Auto Sales was really great when i was looking for a good reliable car. When i call them they always respond back and are always trying to help out when you need them. I also like their website that you can make your car payments very convenient. Thank you Airport Auto Sales.

Mr
Review №18

They are very professional and always there when you need them. They work with you when your having issues. Love the girls that work them front office at the rt 1 location. Just the sweetest ladies on the planet. I would recommend them to anyone that needs a car.Thanks again ladies👍🏿

Ch
Review №19

Honestly, I was scared to get a car here. The stigma behind “ buy here, pay here” places are not usually very high. Some reviews are bad. Owning a small business myself I can tell you that you just can’t please everyone.I bought a car I love and it’s been crazy dependable.Then COVID hit. Literally 4 1/2 weeks after getting my car. I was terrified I’d lose insurance and my car. Airport Auto has worked so hard to make sure I keep my car . Having the one less thing to worry about has meant the world to me and my family right now.Special thank you to Eilish and Alyssa

Je
Review №20

Alyssa was awesome. She answered all of my questions, walked me through the process quickly and was patient with the customer service guy at my insurance company. She highlighted things to not forget and gave me dates of when I need to get certain things done.

pa
Review №21

I seriously could never say enough wonderful things . About this dealership and the employees ! I have purchased two vehicles from this company ! And each time I received professional and Absolute courteous service ! This is dealership like no other . In a world of lack for patience and understanding ! Of situations that might arise in the lives of consumers ! I can honestly say that I have been blessed to have purchased my vehicles from such . Understanding and helpful people at Airport auto ! Thank you all so very much ! For being so caring and kind ! As long as you are in the business of selling cars ! I will continue to come to you to purchase my cars ! God Bless you all !

Pa
Review №22

Airport Auto Sales is a wonderful place to do business with. The employees are honest and very caring. Blake and the other employees were always very friendly and helpful. We have purchased two vehicles from Airport Auto Sales and both times it was a quick, easy, and wonderful experience. They make car buying a stress-free process. We will definitely be back when its time for our family to upgrade. 5 stars!!! We would definitely recommend them!! Thank you Blake and Airport Auto Sales!

Sh
Review №23

October will be 2 years I have had my car through Airport Auto. I have always received great customer service from them anytime I have called for anything. Blake is very understanding and will work with you. Overall, my experience with them have been great.

Er
Review №24

I don’t actually know where to begin! So many great things from this place. It started with Alyssa (sp?) I was almost talked into a car that I wasn’t completely my style but she was honest with me and told me she could tell. She told me to get what makes ME happy because she didn’t want me to leave the lot without 100% satisfaction in my ride. Soooo last minute I ran outside to see the cars again and made a selection I loved! Everybody in the office is really hands on and ready to get the tasks done! They are open and communicative and go above and beyond with customer care! I would refer people 10 times over here at the lot. I won’t state a couple of other specifics because I don’t want anyone to get an idea that they are pushovers because they are absolutely not! BUT if you find yourself in a “jam” they will certainly review your circumstances and work accordingly. #foreverteamairportauto !!!!

Ge
Review №25

Had an overall easy experience and nice people! Cars seem to be in good shape! Will update if there are any issues in the near future!

Br
Review №26

Alyssa Dotson was amazing. I loved her professionalism, she was very helpful. And I’m driving away in a nice car I wanted! I love her. Wouldn’t ask to go anywhere else.

Wi
Review №27

So helpful! Life savers! This business has a great reputation and additional staff and management has only improved this company over time. The office is very organized and the staff is very professional and friendly. The proof is present in their growth over the past few years. They are very up front about their policies and payment arrangements and are truly seeking to provide an extremely valuable service to those trying to find reliable autos. You would be well-served to seek auto options with this company.

Gl
Review №28

I had a great experience at the North location. Great customer service, they let me test drive any car that I wanted to, very attentive to every detail that I pointed out and helped me through all the process with insurance and buying the car. Definitely recommended

Ki
Review №29

The office staff was very friendly & helpful. Awesome place to do business!! I needed a car fast & these guys put me in a car in no time. I would recommend Airport Auto Sales to anyone looking for a good quality used vehicle.

As
Review №30

Great fast and easy car buying experience! I’m happy with my Honda Pilot!Update July 19 2018... They will like to get you into a vehicle. Just be careful and make sure your not on the phone with insurance while they are talking to you...

ke
Review №31

I want to thank Donna for a wonderful job for getting me in my 2007 Honda Odyssey van Donna was straight upfront and completely honest with me at all times. She help me with all the questions i had and Donna answered them with completely honestly truth and i really appreciate that . Donna is a beautiful honesty person that i will always look up to. Im really looking forward to buying a truck from Donna very soon if we can come up with a deal i know you are working on it Donna. And all the people at Airport Auto you are wonderful people i love talking to all of you even you Blake with that great attitude.and the machanic Dave he is the best ever keep up the good work. Donna get me in that truck quick do your magic and talk to Blake and hook me up need it thanks.Rev.Kevin L. Brown Sr.

Ch
Review №32

This is my 3r time buying with these guys and I have to say they are amazing🥰🥰, Alyssa has been by my side since the very first day I walked in and she made my life with cars much easier💯🤞🏾.. they have been very forgiving and understanding with me I truly love them

Ra
Review №33

Ive purchased three vehicles from Airport Auto Sales and had a great experience! I first bought a Taurus in 2014 then paid it off and traded it in for an Explorer in 2015. Then I bought my son a 06 Honda Civic and we both love our vehicles! The service contract is the best part. Weve done all of our maintenance at Airport and never had any problems. Thank you Blake!

La
Review №34

This is the best used car dealership around! I bought a 2010 Ford Focus from Airport Auto and it was completely the best car buying experience Ive ever had. They worked with me throughout the whole process and explained in detail my contract and were very friendly. The car has never had any issues for as long as I have had it. I will always come here for vehicles and refer this company to everyone! They treat you like family and are amazing!!!!

da
Review №35

Sales was fast easy reasonable. I would definitely buy from here again

ta
Review №36

I purchased a Ford Expedition from this dealership. The staff is very friendly and helpful. Whenever I have a problem all I have to do is call them and they’re always there to help. If anyone is looking for vehicle stop by airport autos.

Ha
Review №37

My name is Anthony and Ive been dealing with Airport Auto for some years now. Ms. Blake and the staff have been nothing under awesome. Im almost done paying for my 1st vehicle with them and I plan on getting another once Im done. Ill be seeing you guys really soon. Have a great day.

80
Review №38

I am writing in place of my husband who I purchased a vehicle a long side with from Airport auto sales.Alyssa and the staff were so pleasant,knowledgeable and easy to work with going through the process of trading in our Camry we got with them for a Toyota 4 runner.I highly recommend them to all our friends.And they will have our business as long as were in Virginia.

Ch
Review №39

Airport auto was and still is when my family was in a time of need Blake and the rest of the staff are super awesome if your in a pinch and need a solid vehicle I DONT CARE WHAT THESE OTHER PEOPLE SAY airport auto is the way

Da
Review №40

Words could never explain how kind, caring, loving and understanding Blake and my airport auto sales family is down to the dog Louie i this was the first time i have ever invested into a car and i must say its been a blessing to come encounter with such a great team of individuals, i have been with them for a year and a half and i have come across many obstacles being a country girl from the south in this big city of Virginia i am so thankful to have shared a friendship and and great car experience with airport auto sales, they have helped me out when i didnt have anyone to call on or even if i didnt have quite enough to make my payments if i was ever late i could call them and they would understand this isnt your typical car place this is more like a second family because they are really trying to help you in your time of need they understand things get hard and life just sucks some times they want to help you further you as a person. not to mention my car is great the whole year and a half that i have had my car i havent had any major issues or breakdowns . i really mean this when i say this airport auto sales was the best decision i have ever made and trust me i have made some pretty bad decisions in my life .Im going to end this review on a very positive note airport auto sales is the place to come to if you need a car you dont have to worry about anything they really really really take care of you as if they have known you for countless amount of years . I love My AIRPORT AUTO SALES FAMILY !!!! Come see Blake, Heather, Steve or Richard they will do everything they can to make sure you get a car regardless of your credit, lifestyle, age, it doesnt matter they take care of you hands down, they are by far amazing in what they do, how they treat you, the true concern and empathy that they have for you !!!!!!!

Ch
Review №41

Just left there with an great truck with great miles service was great fast an easy shout out to Alyssa dotson for making it easy for me

Ta
Review №42

Alyssa was so awesome at making sure everything went smoothly! She’s awesome at her job and her customer service was excellent!

Ni
Review №43

They are great! Come get your car today no credit check! Thanks great deal I promise

Al
Review №44

Airport Auto!!!!!! they are the best... Blake works with you as long as you are honest and up front you cant go wrong.. Alyssa is awesome also if you need a car go see Blake and Alyssa and they will get you driving.

Ma
Review №45

Thank you so much to Ms. Alyssa for her outstanding customer service!friendly, quick process and absolutely will recommend Airport Auto Salesbut.....make sure Alyssa helps you!

Bi
Review №46

I have purchased two vehicles from Airport Auto Sales over the past 2 years and I am very impressed with their professionalism. They made sure I understood everything about the purchase. Anytime I call, they talk to me with the utmost respect. Recently they helped my sister-in-law purchase a car at a very good value.I wont go anywhere else to purchase any future vehicles.

As
Review №47

This is a wonderful place to shop for a car, reasonable people/mechanics and work with as you keep your end with the service contract. Thanks. I bought vehicle about 6 months now, no issues, runs great, and best of all I am traveling worker; burning miles on the road and my car as still been great to me. Thank you guys!!

An
Review №48

I have been a customer of Airport Autos for three years now. The owner of Airport Auto Sales has been great, in finding the right vehicle for me and assisting me with any other needs or concerns I may have had. My vehicle is now almost paid off in only just a few more months from now and I will be either trading it in or buying an additional vehicle. They offer great payment plans and if youre trying to work out your credit and havent been able to get credit and you need transportation, then by all means, check out Airport Auto Sales, where they are sure to help to find you the right vehicle the same day on their lot, or just ask for what you want and they will do their best to find it for you. If you have a job, you are Guaranteed approval...I Love It!

De
Review №49

Airport Auto Sales is a fabulous place to buy a vehicle. Blake and Heather are helpful, caring and knowledgeable. I cant say enough good things about Airport Auto Sales. Thank you so very much for providing an experience that makes me smile! I will definitely buy from them again...You should too!!!

Jo
Review №50

I just love this car lot. I purchased a 2006 Nissan from them 7 months ago and I love it! The staff has been super helpful with my every need. I had to move to FL to help with my mom and they didnt have to let me take my car but they did. I would buy another car from them in a heartbeat!

Sh
Review №51

I have been very pleased with my experience with Airport Auto Sales. It was a great way for me to get in a vehicle even though my credit wasnt in the greatest shape. The staff was very accommodating during the sale and have been ever since my purchase. I will recommend them to other people that are looking for a vehicle and are in the same situation.

Ma
Review №52

Really great used car dealership, they will really work with you and they are very understanding . That staff is very nice and helpful . Great place to get your first car !! Highly recommend ⭐️⭐️⭐️⭐️⭐️

Mr
Review №53

I purchased a Mercedes E320 from Airport last year for my sister and brother in law and drove it to them in Alabama. It ran great and they gave me a good deal. They even went above and beyond to help us with the tag and title process. Solid, honest people. I highly recommend!

Sa
Review №54

Excellent service. Alyssa was quick and gave us an amazing deal on a car. Would recommend to everyone.

Ry
Review №55

Dont waste your money!!!! I do not recommended this dealership at all! My girlfriend purchased a vehicle from this place along with other family members and they have all had issues within weeks with their cars. They sell over priced, high mileage junk cars!! They ask for customers to write a review while purchasing the car instead of writing one after actually dealing with the company so ofcouse its a easy friendly process in the begining because money talks! If you check reviews pay attention to their responses and how they put their customers business (which should be confidential) out for the world to see then youll get a better understanding of what your dealing with.. Very unprofessional! If your looking for a long lasting vehicle I would not recommend. They brag about how long theyve been in business well I guess so you all get over on people.

Ju
Review №56

What can I say, shopping around looking for cars is not a fun thing to do. But when you find a great place with great customer service, you wont want to go anywhere else. Thank you so much for making shopping and buying so easy I appreciate it, you are all awesome!!

Mi
Review №57

I purchased a 2007 Trailblazer. Everyone was very nice and very helpful. The staff was willing to help and answer of all my questions from the moment I drove on the lot. Thank you for helping with my purchase. I would come back again if the need for a vehicle arises again..

Br
Review №58

This a great place if you need to get your first car or a car and you don’t have a lot of money and don’t have the best credit. They work with you on finding a car that works with your budget and you can pay it off in the time they put or faster it’s up to you

Ro
Review №59

Great place to get a car. Alyssa and Blake is very professional and friendly. They will do their best to get you the car you’re interested in.

As
Review №60

Easy, quick process. Alyssa was great and made everything so simple. I definitely reccomend coming here.

Jo
Review №61

Purchased a car early 2017 unbeknownst to me was under a recall. Was not able to drive the car from Feb 2017- Nov 2017 and continued to make payments even though I was not able to drive. The car never ran right from the very next day after purchasing the vehicle. The tires had dry rotted and a overlook from me after the fact realized that the state inspection was due the next month. So within the first month of having the car I had replaced all 4 tires, Spark Plugs and wires, got it inspected and then got the notice about the recall which after further research was already under recall when purchased. When asked if the payments could be placed on hold due to the recall and the manufacturer stating I could not drive the vehicle I was told that it was not their problem and that if I didnt make payments they would repossess. Now 6 months later I purchased a brand new car due to that car not being reliable which eventually a recall was placed on my new car as well and even J.P. Morgan chase paused my loan until the recall was fixed which was 4 months later. I also Used to have an issue with them taking money out of my account without permission hence their new payment system lolEven moved out of state for a brief time and informed them of the move and wanted to change registration they informed me it would be cheaper to keep the vehicle registered in VA instead of NC but when I tried to return the vehicle because I was not putting anymore money into it I was threatened with a law suit for taking the vehicle out of state even though they were informed almost a year prior.Their service contract is a joke especially if you stay far away why would someone drive an hour to the dealership and pay $30 to have your oil changed when you could spend the same amount and save gas money by gettin it done locally.Was very happy when I purchased the vehicle due to making some financial changes and just graduating college I chose to do business with them instead of a traditional dearler due to the no credit check feature. But boy did I regret it down the road. I shouldve listened to my now wife and never purchased a car with 100k miles on it (Lesson Learned)Never had any issues with anyone in the office because I would make the payments but their cars are junk. I see vehicles still listed for sale that have been sitting for atleast two years from when I first purchased my vehicle. All in all Im just saying BEWARE and also bring a mechanic with you to inspect your vehicle because the vehicle I returned is already back listed ready for sale and the transmission had started to slip so Im praying for the next unlucky person to purchase it.

Ra
Review №62

I purchased my car from Airport Auto this past spring and have had a wonderful experience. Blake and Steve both go out of their way to provide excellent customer service. Id highly recommend checking them out for your next vehicle purchase!

Br
Review №63

I bought a 2003 Grand Caravan in great condition this past Feb. at a great price. But the service i received was even better. Ive never had a more pleasurable experience buying a vehicle. They are also very understanding when it comes to having financial difficulties. I would definitely recommend buying a vehicle from Airport Auto especially when you dont have the best of credit. I didnt think i would ever get a vehicle until i went to Airport Auto... 😀

Jo
Review №64

Recommend Alyssa Dotson, great saleswoman....had a great experience and left with a great vehicle that im comfortable with at a very affordable price....will definitely come again for another one

MO
Review №65

I want to take this time to thank miss Blake for helping me in my Hardship you Truly are a blessing thank you so much

Am
Review №66

This was the best car buying experience Ive had! Everyone there is so friendly and helpful... especially Blake! I will definitely be a returning customer!

Ah
Review №67

Absolutely horrible dealership! Would post zero stars if I could. They use malicious prosecution to have customers arrested for supposedly stealing vehicles that arent even stolen. Terrible place and I strongly recommend people stay away from this dealership or have a good lawyer at the ready at all times because you never know when theyll have you locked up for some absurd reason. Youd have better luck at DriveTime or some other small dealer. Dont waste your time, seriously.

HS
Review №68

Everyone here is very nice and helpful. They are very honest, have great prices, very clean like new cars. If your looking for a car, this is the place. Easy to work with dealer.Thank you all very much.In ChristH.S.Miner

Pa
Review №69

I have purchased 2 vehicles from Airport auto. Not only have my vehicles been in EXCELLENT CONDITION ! The Amazing staff has always been so kind and friendly ! I live on a disability income . And they are very understanding and helpful . With making my payments around the date of my monthly income ! I highly recommend Airport auto sales !!!!!!

Ti
Review №70

Blake and Alyssa are awesome . Will definitely work with you. They become your family 😀

Ju
Review №71

After many discouraging and misleading encounters with sales people at different dealerships on my search for a car, I happened upon Airport Auto Sales and gave it a shot. They were very eager to help me and made me feel very comfortable. I found the car that was within my price range and fit my expectation as far as its condition. I drove away very satisfied and excited about my car and dealership choice. I have already recommended them to some friends.

Lo
Review №72

Alyssa is great and very easy to deal with.Thank you very much.

Am
Review №73

My mother amd husband just recently bought a vehicle from them. we immediately started having amd hearing noises we communicated that with them we were up there every other week since October well they were not worried about fixing the issue at all i explained i cant conitune to make 400 payments a month on somthing im worried about driving a distance when the vehicle was picked up i was told make a 220$ paymemt and i could receive my car back fixxed then after my mother called stating she would like proof of the vehicle being fixxed they then stated they wanted a 300$ repossion fee for them to get in my car and drive it to there lot . EVERYONE AT THE STAFFORD LOCATION ARE MISERABLE HUMAM BEINGS ESPECIALLY BLAKE . THEY ARE A JOKE NEVER BUY A VEHICLE FROM THEM .

Ta
Review №74

Love this place. Blake is awesome! Best part has to be the warranty option for the life of your loan. I definitely recommend getting a car here :-)

Je
Review №75

Airport auto sales has been a great place to deal with!!! We purshased our vehicle in August 2015, around the holidays we were in a financial bind. We were worried about losing our vehicle, but because we stayed in contact with them and made every effort to pay what we could they did not!!! Im happy to say everything is up to date now!!! And we greatly appreciate them working with us through this rough time!!! So if you have purchased a vehicle from them and are ever in a bind, just be sure to stay in contact with them and make a effort!!!

Te
Review №76

Went there to look at a car to buy and a woman pulls up and says shes turning her car in and wanted her deposit back, the girl outside said that wasnt going to happen, the woman told me prior to witnessing all if this told me her car was junk, they can turn your car off if you are late on a payment.....NEVER will I purchase a car where they have that kind of control over some one. Its ridiculous and Ill never go back and will let everyone know what kind of control they have over you!!

Ki
Review №77

When my husband was out of work due to surgery they understood and helped in anyway the could so I really appreciate that. That’s why the get 5 stars

St
Review №78

Ive owned Airport Auto Sales for 19 years and am very proud of how far weve come. We now have over 70 vehicles in inventory and each one comes with our Signature Life of Loan Service Contract. This review is dedicated to my staff. Thank you Blake, Heather, Richard, David, Scott, Bill and Rick for all that you do!

Er
Review №79

Donna was doll baby and a sweet heartJust awesome

Ca
Review №80

Just bought a 2009 Chevy Malibu ltz. Had a great time with our sales lady. Thank you guys for a wonderful experience

la
Review №81

Good place to buy a car, very nice customer servic. Very fast service

Ch
Review №82

Absolutely disgusting company with absolutely disgusting management. I put a $3000 down payment on a 17 year old truck with over 140,000 miles on it from this establishment. The first month I had the vehicle I was traveling on the interstate and the entire truck started shaking uncontrollably at 70 miles an hour and come to find out the upper control arm on the passenger side had almost detached from the frame and the nuts holding it on were so loose you could turn them with ease by hand. The truck had a brand new inspection sticker and managed to pass inspection even though the wheel was about to come off the vehicle. They fixed it once they realized I knew enough about cars to not try and flip it into something I did and make me pay for it because that is what this company will do, Trust me. If you are late on a payment they will turn off the vehicle with an interceptor device from a computer, stranding you with no vehicle. Lapse on your insurance, they turn the vehicle off. Over 10 days late and they will repossess it. I had my truck repossessed while grocery shopping for owing a payment and not realizing my insurance had lapsed. Had to pay over $700 to get it back because I owed a payment and another was due which added up to $305 and apparently it costs over $300 to tow a vehicle 3 miles down the road which they also had me pay. 4 months later I fell on hard financial times due to owning my own business and work had slowed to a crawl so had to transfer to North Carolina to work for 2 months subcontracting to get back on my feet and owed about $400 in payments on the vehicle because I had to choose between rent or truck payments. I started receiving threatening text messages a week after arriving in North Carolina saying that I was facing felony charges for basically stealing their vehicle because I didn’t have written permission to leave the state. At this point I had payed over $6,500 on this vehicle and only owed $400. I wasn’t making much money and was constantly in contact with airport auto and they kept telling me I had 3 options, pay what I owe, get a loan and pay off the vehicle or turn it back in to them. A month went by and then I get an email saying “felony charges pending” after being in constant contact with them. I called and was told by Blake the manager of this hole in the wall that they wouldn’t accept any money from me, I couldn’t get a loan to pay it off and they have been asking for their truck back for over a month and that they are pursuing criminal charges. I told them to repossess it and where it was and they refused. This company uses the judicial system of Virginia as their debt collectors and for some reason Virginia allows it. Blake loves to regurgitate the “code section of Virginia” allowing her to take your money, the vehicle you’ve been paying on and try to pin a felony charge on you. You can really tell that Blake loves her job. You can hear it in her voice. So they collected $6,500 from me, took the truck back and now will throw some soap and water on it and collect another $3000 down payment from the next poor soul. Pretty good racket they have going on! Between my payments and the next down payment they have made around $10,000 on a 17 year old truck with 160,000 miles on it and will still have somebody paying on it for 4 years! I could never treat people like that, maybe that’s why I struggle. Stay away from this company! They prey on the hard times and the poor credit of the population. They make a pawn shop look like a Church. And make no mistake, ol Blake will respond to this comment totally justifying every action they take and blame it all on me. That’s what she does. Take your down payment this tax season and go somewhere else or just buy what you can for a couple grand. Stay away from airport auto sales!

An
Review №83

This place is awesome! Great vehicles and friendly accommodating people!!

Sa
Review №84

Alyssa was very helpful and friendly! By far the best car buying experience weve ever had!

Am
Review №85

Loved coming here she helped me so much made the process quick and easy very easy to talk to im super grateful thanks you guys

La
Review №86

These people are crooks sell you junk cars just to bring back for them to fix for them to get more money out of u. Didnt have the car but maybe 3 days and I took it back and told them I want my money back and they would not do so

Va
Review №87

Great dealership! Very friendly from sales to service. Would definitely recommend.

De
Review №88

First time ever buying a car and it was the best experience ever, I would recommend anyone to come to them!

Ca
Review №89

I purchased a truck from this place in march of 18 and a month later started having issues with the vehicle when I would contact the so called management Blake she either didnt respond or was extremely rude. I was pregnant and having financial issues and then went on maternity leave and they had taken the truck do to it being 1 payment behind at the time I had a rental do to the fact that the truck was sold to me with a safety recall. She then tried to scare me off by saying I was committing fraud by having the rental yet she told me it was OK because I was making payments to get the truck back. I then had 3 mechanics look at the truck to find out that the trucks computer was bad. I then emailed saying I wasnt paying until I spoke to another person and she disabled my truck. This place is crooked as hell!RESPONSE .... MY CLAIMS OF ISSUES ARE DOCUMENTED you guys said u were going to tow the vehicle i simply asked u to wait until Monday which was so I could have other mechanics look at it because u at skyway tried to say it was my coil and spark plugs. I had all of that replaced as well as oil change tune up ect. All 3 mechanics said it was the computer. When I emailed back I said I would pay when Steve contacted me. And you then disabled my truck so I cant get to work to pay you. Blake.... Has been nothing but rude! Yes Ive been delinquent but have paid. I was pregnant and having complications and then on maternity leave which you guys took advantage of from day one because u knew I needed a car! Again Alyssa is extremely sweet and Im extremely grateful for her business class and attitude! However the unprofessional attitude and business demeanor from Blake is horrible and completely disrespectful

Al
Review №90

Second car purchase today. Alyssa is awesome.

Ci
Review №91

Just paid my car off in less than 2 years. So excited! I have terrible credit but Blake and her team worked with me the entire time. Thanks a bunch!

Ma
Review №92

I had a great experience today Alyssa Dotson did a wonderful job and very professional..

Ad
Review №93

Had a great experience with them and helped me figure everything out and answered my questions before I had to even ask

La
Review №94

I am pleased with the service that I get from Airport Auto, I have been a customer since May 2012 and I have not had any problems with them. I had a minor issue with my engine light coming on and they told me to bring it down that day and they were able to fix the problem that same day. They are very compromising as long as you communicate with them. I would reccomend checking them out.

Br
Review №95

Alyssa did an amazing job with the car process. Once the paper were Signed, she was rude and act like she dont want to be bothered. Unprofessional.

Ke
Review №96

Very good customer service this is my 2nd time coming back good place to get a car truck or suv

Do
Review №97

My cousin, Patricia Fauntleroy told me about this place and I’m glad she did!!! I’m happy with my Car and if I’m every in a situation with my payments and let them know they have worked with me !! Means a lot to me, because I feel they care about you as a person !! Thanks again!!!!

Am
Review №98

Getting my second car here! Love them !

Da
Review №99

Great family business and a wonderful staff. These folks have helped lots of people get back on the road. Customer satisfaction is priority!

Ti
Review №100

My fiance and I bought a vehicle here. Not only did Alyssa come in while they were closed, she has helped me ALOT from insurance, to paperswork.! NOT TO MENTION that I’m a previous customer who got repoed in. No credit checks, affordable prices.. come in today!!

Information
100 Photos
100 Comments
4.1 Rating
  • Address:1521 Jefferson Davis Hwy, Fredericksburg, VA 22405, United States
  • Site:http://airportva.com/
  • Phone:+1 540-658-1900 ext. 1
Categories
  • Used car dealer
  • Car dealer
  • Car finance and loan company
Working hours
  • Monday:Closed
  • Tuesday:10AM–6PM
  • Wednesday:10AM–6PM
  • Thursday:10AM–6PM
  • Friday:10AM–6PM
  • Saturday:10AM–6PM
  • Sunday:10AM–5PM
From the business
  • Identifies as women-led:Yes
Offerings
  • Oil change:Yes
Payments
  • Debit cards:Yes
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