user
Lee Hill Auto Service
4630 Lee Hill School Dr, Fredericksburg, VA 22408, United States
Appearance
Lee Hill Auto Service
Comments
Ju
Review №1

Excellent service.Friendly, professional, and they go that little extra bit that makes you feel better. They are 100% transparent with you, will tell you everything with no hidden fees.Work is done at a pleasant pace, its done well, and professional. Which is also backed by a 36month/50k mile warranty. (As of October 28th 2021)Absolutely no complaints, will definitely be my go to repair shop now that my car is needing those 70kMile+/post 8 year fixups.

Tr
Review №2

HONEST and competent. I took my 2006 F150 in when the AC was blowing hot air. I was convinced the compressor was bad, and that it and the condenser would have to be replaced, a $3000+ job. And if they had told me that, I wouldnt have questioned it for a second. They looked at it and called me and said, no, it was just low on refrigerant, probably due to a small leak. They couldnt FIND a leak, though, so when they refilled the refrigerant, they added a dye and told me to come back in a month (no charge) to see if the dye reveals where the leak is.Point is, if they wanted to cheat me, they could have easily gotten away with it. Instead, I got off with a $400 repair bill. Will definitely go back next time a have car or truck problems.

wi
Review №3

I was greeted soon as I walked such a friendly staff. I had no appt but they got my car done faster than I thought it would be. The cleanest shop and waiting area I have ever seen

Pa
Review №4

Used Lee Hill Auto. So very nice and toty professional. I am a Vet as is the owner and we seemed to have shared the same language. The tech was so thorough and explain everything. Highly recommend this auto service. 😁

Am
Review №5

Jeff was very helpful and welcomed me as soon as I walked through the door.i would definitely recommend others to get their car repair work at Lee Hill Auto Service thanks for being very helpful Jeff.

De
Review №6

I feel that the cost charge to repair my car was over price. So I took it to my mechanic in Chantilly for way less

Ma
Review №7

Very very nice people!! Came in for a state inspection and they got it done and didnt have to wait a super long time. Made conversation with me and made me feel welcome. Will always come back!

Cr
Review №8

Awesome little shop. I really appreciated that they have products available for children such as toys and diapers. My son had a blast.

Je
Review №9

I brought my car in for service, I assumed I needed an axle I was told my axle was fine. I was very impressed with the timely professional service. I would definitely bring my vehicles here again for service,

zx
Review №10

Lee hill has wonderful customer service and and excellent employees!!! If you need car repairs done then make sure you stop here and speak with Dana and Jeff.

Al
Review №11

Friendly, prompt, expert service! Their approach is not just focused to your current complaint; it is complete car care and advice. I would strongly recommend then to family and friends without hesitation.

Ma
Review №12

This place and the people here are awesome. No other auto body wanted to install new mufflers i purchased on my 2016 mustang but they were quick to say yes and priced so well too. they did an amazing job and my car sounds so good.

mc
Review №13

Very knowledgeable and friendly staff - amazing customer service!!!

bl
Review №14

Brought my car in for annual state inspection, having no issues AT ALL. Left with check engine light on, emission control signal light on, and VSA light on. None of which were on prior to giving them my key. They state they took pictures of vehicle before bringing back to garage, but I watched the technician get in the car and pull it to the garage WITHOUT taking pictures. They give me a picture of my dash with these lights on, but with no time stamp as requested. Obviously did not take pictures until after the damage had been done. Unprofessional, untrustworthy, and suspicious behavior. They offered to scan the vehicle, but of course that’s how they make business. Con artists at best.

Do
Review №15

The shop is clean and professional. My feeling is that the work is done correctly and to standard. They were quick and efficient. But make no mistake, they are there to make money. They will tell you every little thing that needs repaired, impressing upon you that it is critical, even if it isnt. The cost estimate I received was three times what I ended up paying elsewhere. I have access to wholesale part costs and project labor hours and the amount they charge is 4 to 5 times wholesale (3x is typical) and 2 to 3 times retail (retail is what you would pay for it at an parts house) . These cost add no value to your actual repair and do not represent the markup that is charged on labor too.

Ja
Review №16

Experienced and compassionate, they’re a family business that wants what’s best for you and yours.Hundreds of miles from home and late in the day, my service truck developed a wobble in the front end. On the side of the road, I called around to seven (yes, seven) different tire and service shops in the greater Fredericksburg and Spotsylvania areas before calling up Lee Hill Auto. Where each of the seven mechanics prior told me to come in the next or following day, the crew at Lee Hill Auto Service had me come that night — despite closing within 15 minutes. Through their lengthy experience and compassion, they were able to quickly diagnose the wobble and put a parts order in that night. They got me out the door and back on the road the very next morning; before everywhere else would’ve even looked at my problem. Support your local businesses.

Kr
Review №17

When we first came to Lee Hill Auto, it was because we had a bad experience with our last mechanic and their continued price increases. At first we were concerned about an incident with our car and the cost. Lee Hill Auto, took care of the situation. When the same issue happened again only weeks later, I was furious but Jeff and the team took care of the problem. From that time on, they have been absolutely amazing. They have gone above and beyond to help us multipal times from rides, to picking up and dropping off the vehicle from our home. When Covid hit, I lost my job and they worked with me on the cost using some different types of discounts. Most of all, they have taken the time to get to know us by name and ask about the new addition in our home. I can not say enough. If you are looking for a auto shop that does the job right and makes it a priority to keep its customers happy, choosing Lee Hill Auto is the best choice. Our family will miss this shop when we move out west. Thank you everyone.

ST
Review №18

The owner, Mark is one of the few people in Fredericksburg VA that clearly knows how to run a mechanical shop property. Putting the right people in the correct places to best give you the most accurate information on your cars needs as well as making sure the customer is completely informed on not only issue or whats needed on your car but if anything they notice that could need other attention that may come along in the future so you can budget and not be surprised with an unexpected repair. Keep in mind, not all unexpected failures can be caught before they fail. Great and advanced place for your car needs.

Am
Review №19

As new customer Lee Hill Auto is seriously one of the best service place I’ve been to in years! Really great customer service. All staff had great customer service and very knowledgeable! Very organized place. The owner treated me and my son as family and even shared some personal stories and had some great laughs. Definitely a place I feel comfortable coming back to and earning my business.

Kr
Review №20

Always come here if Im off during the week. They take the best care of my car.

Re
Review №21

Always great service! They keep a great eye on your car so they can make timely ecommendations, but dont push to have needless work done. Great explanations about any issues that pop up. Work is always on time as promised.

Ma
Review №22

These guys are awesome, I was on I-95 south near Fredericksburg when I noticed my truck starting to pull left. I checked my onboard display and saw the problem, left rear was down 10 pounds. I stoped in at LHA and a tech promptly checked out the tire. He found a very slow rim leak on the backside of the tire. A short time later we were back on the road with confidence.

Da
Review №23

I came for a state inspection. They were very quick, thorough, and left the interior of my car and my windows cleaner than when I got there. I highly recommend this business.

Da
Review №24

So let me start out saying I don’t normally leave reviews but wow lee hill auto is amazing my wife took the car to a auto shop for a state inspection and needless to say they tried to rip her off so I brought the car to George at lee hill auto and had a amazing experience the guys there are professionals and will only diagnose what’s actually wrong with your car lol from here on out lee hill auto will always be my cars mechanic.

To
Review №25

Great customer service!

Jo
Review №26

Have been going to them for about 12 years, never a complaint or regret. They provide a thorough assessment of the repairs and will always call if anything changes. At times, I have taken my van to the Spotsy train station and they have picked it up, serviced it and returned to my spot before I returned from work. It is the little things like this that make them stand out as our choices.

An
Review №27

Next to your home, your Auto is your biggest investment and priority in maintaining. Trust is my absolute highest quality of expectation when servicing my auto. This is why I chose Lee Hill Automotive. Trust, Integrity, and the highest level of technical competence sums up this spectacular premium auto maintenance and repair team.

da
Review №28

I’ve never had a more pleasant experience at a mechanic.

Sc
Review №29

Good service friendly and professional

Sc
Review №30

I have been using this auto shop for the last three years since we moved to Fredericksburg. And I cant say enough good things about them. They do great work, have amazing customer service and have always been willing to work with me when I needed work done to my vehicles but am on a budget.I highly recommend Lee Hill to everyone and anyone. If you live within 100 miles of this place its the only shop you need to use. Honest work for fair pay and great customer service.

Sh
Review №31

This place deserves more than 5 stars. The staff really care about helping their customers. They treat their customers with kindness and respect and provide excellent and affordable repair service. The mechanics are very knowledgeable and they get the job done right.Thank you Lee Hill Auto Service

Ca
Review №32

Came in for a state inspection, and they were very kind and professional. I made an appointment and was in and out within a half hour! And they took off my old center inspection sticker gunk off my windshield too! Thank y’all!

Da
Review №33

Great first visit! I called to see if they had time to do my inspection and they were very nice. They greeted me when I walked in and told me it wouldnt take long, and they were right! Very quick and friendly service! I would definitely go back.

De
Review №34

I was able to get a state inspection done without needing an appointment. The staff were courteous and knowledgable. I needed a headlight replaced and they were able to get it done same day. They even offer a maintenance package that is reasonably priced which offers $5 oil changes and free state inspections for the life of the vehicle, just to name a few things covered. This package pays for itself in no time at all.

Jo
Review №35

A friendly and helpful staff.

ce
Review №36

During my visit for state inspection the staff was courteous and very professional. I received timely service and the waiting area was clean and neatly arranged. Highly recommend this company for vehicle services. Ps. Reasonably priced

Se
Review №37

This place is great! Friendly and fast service. Thanks again guys, I really appreciate it.

Kr
Review №38

Had great communication from the beginning w Jeff re: an appointment for a simple oil change and inspection. He recommended I drop off at 8am, drop off was easy/quick/friendly, coupon was honored w a smile and appreciation, service was completed in a timely manner. I received text msgs from start to finish. I plan to send my mother there as well as return for future services. Thanks Lee Hill Auto Team!

Ja
Review №39

Outstanding place where there for me when I needed them.i will be back to Lee Hill auto service in the future.nice folks

Ka
Review №40

We have been taking our cars here for almost 10 years. They are honest, reasonably priced, do good work, and provide great customer service. If there is recommended work to be done, they will let you know how urgent it is if it is a little more than your budget might allow at that time. They even drive me to work after I drop off my car! I would recommend them to anyone.Updated October 2021 - still love this place. Honest, fair pricing, excellent customer service. It is so nice to have a mechanic that you can trust and know will take good care of you!

Gl
Review №41

This was my first visit to this shop. I was very pleased with the level of service and professionalism. I will return for more work.

mi
Review №42

GREAT place to get your car worked on!!! highly recommend you to go there very nice people and nice warm family friendly faces the service manager Dana was a complete doll to work with, the whole staff was friendly and help understanding the process that was needed to perform the repair. found my new mechanic shop i will use from here on out!

De
Review №43

Lee Hill Auto Service has been my go to Auto Shop for 3 years. I could not ask for better service. Dana and Jeff have always greeted my and my family with a big smile and honesty. From the time i come in the door to the pick up of my vehicle i have never felt taken advantage of. This shop is the most up to date shop i have ever been in. I have had to go to the dealer for recall work and never once felt the being at home feeling there like i am at Lee Hill. The technicians are top notch.

St
Review №44

I visited Lee Hill Auto Service to check them out. The owner invited me into his office and he shared for about 20 minutes the history of his business and was very honest about the parts they use and the quality of work they do. He also gave me a tour of the shop area and I was very impressed that they use start-of-the-art equipment and they keep the shop very orderly. I decided to have them do a safety inspection knowing I already knew of issues that needed to be addressed to pass the inspection. They not only found those, but also identified other issues that needed to be fixed to pass the safety inspection plus other work that I requested them to do. They completed all the work in a very timely manner. In addition, they are very friendly and personable and really make you feel welcome. Im completely satisfied with their service and will be bringing my other automobile to them too.

Sa
Review №45

Staff was very professional and got the work done as they had promised and as a courtesy cleaned the windshield and the floor mat . It was a very hassle free experience.

St
Review №46

Got my car inspected staff was professional and service was fast! They cleaned my windows as well as vacuumed my floor boards, great service will be using them for now on!

Br
Review №47

We found this shop about a year ago while trying to get a vehicle inspected. Best shop hands down in the area. The staff are all super friendly and have always given us explanations and strait answers. There is definitely a reason they have won best in the burg. Will continue to use this shop for all of our vehicles from here on out.

Ma
Review №48

I appreciate the friendly staff and that when they recommend service they’ll explain why. For instance, today they suggested I replace a fan belt and when I picked up the car they showed the dry rot and cracks in the old belt. They also have coffee, tea, and water for your convenience if you opt to wait in the waiting area for your vehicle.

Al
Review №49

I brought in my Chevy Trailblazer for a second opinion. The dealership said my motor mounts were cracked and failed my inspection. George was incredible helpful, looked over my car, and informed me that my car was perfectly fine! Dana was also incredibly helpful with giving information, and was super sweet! I definitely recommend Lee Hill Auto! I will be taking my car here again!

An
Review №50

Excellent, ethical service in a welcoming atmosphere!! Also, as a woman, I loved that my first point of contact was a woman as well. I never felt intimidated or judged on my lack of auto knowledge. I will recommend Lee Hill to everyone I know!

Ni
Review №51

I have never been so respected and felt at home to an automotive shop like I have at Lee Hill Auto Service. The shop is the cleanest shop Ive ever seen. Not only the waiting area, which has toys for all age groups, but the bathroom, never ever been in a bathroom that clean. They even provide feminine products as well as diapers and stuff for a baby.. The techs are even clean. Thanks for helping me with my flat on my brand new truck.

Bo
Review №52

I am so pleased that I found this shop. I had a great experience. I walked in without any appointment, I had been acknowledged and grated with a nice smiley friendly face from jeff. I explained to him about the issue what I have with my car. Immediately with in completely professional way he took all the necessary information and he got the car into the shop. After 30 minutes, My car was fixed and the issue was solved. The price was very reasonable. I highly recommended this shop and definitely I am coming back to have my car service there.

Gi
Review №53

Absolutely the best service ever! You are not treated as a customer but a friend. Dana is awesome! She lets you know what needs to be done and makes suggestions! Dont waste your money and time going anywhere else! Lee Hill Auto Service all the way!

Je
Review №54

Removing a 5 star review and replacing it with a 1 star review.When I went in for my annual inspection, I was advised that my 2018 RAV4 with 33k miles on it needed $900 worth of maintenance. Seemed fishy. I called back a week and a half later without the estimate in front of me. Dana told me I needed $1200 worth of maintenance. Seemed fishier. I told her I only had a budget of $600. She set me up for $840 worth of maintenance the next day. Still fishy. Talked to my mechanic friends and they all laughed. Most of the maintenance items were not recommended until 60k miles. I called the local Toyota dealer, they laughed. I read them a couple of the comments on the estimate. They laughed harder. I brought my car in to the dealer.Now, dealers have a bad rep, always looking to price gouge. The maintenance cost me $250. That’s $1,000 cheaper than Lee Hill quoted me.I hope they didn’t try and scam me because I’m a woman, but it’s probably because I’m a woman.Don’t do business with Lee Hill.

Ta
Review №55

Lee Hill Automotive was very attentive to me. I was able to get right in with the issue of my car struggling to start. I also have some special circumstances tied to my vehicle that they were willing to accommodate for me and make this process much smoother than it could have been! Will definitely be back. Above and beyond customer service oriented. The mechanic was thorough and efficient!

Sa
Review №56

My daughter and I got stranded on the side of Route 1 around 8:30am. I called around and finally got an answer at Lee Hill Auto. They recommended a tow company, got my car in, notified me once they diagnosed the issue, got my permission to repair, helped me figure out how I was going to pay for their service, and fixed my car, all before I even got off work. Jeff was the nicest and friendliest man I’ve ever spoken to at an auto shop. He didn’t treat me different because I was a woman, he thoroughly explained everything, and didn’t try to sell me on stuff I didn’t need.My absolute best experience with an Auto Shop!

Er
Review №57

I have been to a bunch of repair shops over the years. Lee Hill Auto is hands down the best from the first impression to completion of work. The team is very professional and also understands how to earn and keep trust of a client. I had a major repair that was needed and I was given sound advice, a competitive quote and and ultimately timely completion of the repair. Thank you again, I am a client for life!

Al
Review №58

The experience of getting a car inspected was raised to a whole new level. This auto shop has the superior combination of professional car service and cost and customer quality. Felt fully respected and appreciated the whole time. Jeff and Gary are the BEST Good OlBoys you will ever meet.

Ka
Review №59

Very satisfied with the service here! I was happy to be able to get an oil change done on short notice without spending hours hanging around a dealership.

S
Review №60

Big fan of this business. Very good communication from the staff to let me know when car is in service, ready for pick up, and inform me of issues with my vehicle. No pressure or scare tactics from the staff when suggesting recommended services. I did not require it this time, but they have offered to me a ride home when dropping off my vehicle. I live locally, and I am sure there are distance limitations, but that is going the extra mile for their customers and it is much appreciated.

Za
Review №61

My first visit was wonderful. I called ahead with a basic inquiry and was assured it would be handled. With great patience, they tolerated my questions. Upon arrival I was greeted and assisted by Dana who really handled everything straight through. They are professional and courteous. They will handle things that are not foreseen which is nice. It seems they are geared towards the customer, which can be rare in the automotive industry where techs are paid based on the job. So I would recommend them! Especially to people who are intimidated by this sort of interaction, Dana was wonderful, even to somebody who does not know anything about cars.

Jo
Review №62

2007 corvette engine light came on. They told me ahead of time that they are going to do an in depth inspection of my car along with diagnosing the engine light. Engine light was for the wrong gas cap. In depth inspection found warped rotor and some other issues that could be big problems in the future. Quote was a little shock but the 3 years 50k mile warranty makes it worth the price. I am totally satisfied with the work they did on my car. While I live in the area they will be my first choice to work on my vehicles

Ez
Review №63

Took my GMC to A certified GMC Dealership for low oil pressure, I was told I needed a new engine at the cost of $7000.00. I wanted a second opinion. I went to Lee Hill Automotive and The owner Mr. Torres had my vehicle towed to his shop complimentary. He diagnosed the issue in 3 days and had my car fixed, for a fraction of what I would have spent on a new engine. I will never take my vehicle to another shop. He also offers warranties that are excellent. I am a very satisfied Customer and will be a lifetime customer. Thanks to all at Lee Hill Automotive!!!!

HE
Review №64

Great experience. Not only did the explain and physically show me the issues with my car, took me home and picked me up after the repairs were done. Best shop around Thank you ALL. You are Great and number 1 in my book for All of my car repairs.

Li
Review №65

I came in for a state inspection, needless to say i was 3 months late on getting it done. Dana and Jeff were great at the front counter. The shop was the cleanest i have ever seen. The bathrooms were very clean. I was in and out within 45 minutes. They let me know what I will be needing per mileage next visit. Would recommend Lee Hill Auto Service to all my friends..

Na
Review №66

My new car shop. Friendly staff. Great maintenance plan!! Quick service. And did I mention woman owned & led. 🚗🚗😁😁🚗🚗

Jo
Review №67

Highly recommend! I dont live in the area, but I was close by checking out a used car to purchase. Upon test driving the car I knew something was off but wasnt sure if it would need a major or minor fix. I brought the car to Lee Hill Auto Service and they had one of their technicians drive the car and they were able to pinpoint the issue immediately and save me from buying a car that needed work done that cost more than 1/3 the value of the car. Plus, they did all this FOR FREE, because they cared.

Ka
Review №68

Great service, fast service as well. A rating in my book. I will return

S.
Review №69

As a relatively new resident of Spotsylvania county, I was looking for a reliable auto repair center. The staff here comes in daily and does their job right. They are polite and honest. I’ve taken both of my vehicles here for service multiple times and left satisfied every time. Do yourself a favor and take your car here next time. Don’t go to a dealer, maybe consider another family shop if you have any doubts with yours. They are military and LEO friendly. They are a shop I can confidently say has integrity.

An
Review №70

The service provided here is honest and thorough. My father and I brought in a car for a pre sale inspection and George was more than helpful throughout the process. He helped us make sense of discrepancies in the car fax and gave us his expert opinion with regard to the value of the car. If not for him, my father and I would have purchased a vehicle that was over valued by the dealer and very rusted in the undercarriage given the mileage of the car. If youre looking to buy a car in the Fredericksburg area, bring it here first. Youll be happy you did.

cr
Review №71

I came in for a state inspection. I was in and out in a timely manner. The front counter people were very knowledgeable. George inspected my vehicle, he was very thorough. I will always recommend Lee Hill Auto to all my friends.

Ba
Review №72

I just moved down here from Pa and was looking around for someone to inspect my vehicle. I went in today for an inspection, with my two little boys. This place was great! The best customer service I have ever received at an auto shop. They made us feel very welcome and even offered my boys donuts! I will definitely be going back for my vehicle needs.

AL
Review №73

I was very satisfied with my experience here. The staff were all very personable, friendly, and patient. They answered all questions I had and thoroughly went into detail about everything I needed to know regarding my vehicle. Each staff member seemed well rounded in all aspects of the office and vehicle servicing. I did not have to wait to be assisted at the desk, and my vehicle was finished in a timely manner. I would definitely recommend this Veteran owned business to anyone looking for an honest and respectful place to take their vehicle to.

T
Review №74

Awesome!! Thats all I can say about this company!! Any project big or small, they are able to help me out. All the staff are very personable and caring. Lee Hill Auto Service will be my go to for all my car repair needs!!! Job well done!!

Ra
Review №75

Excellent service and detail oriented assistance. Appreciate the professionalism of the front desk team and the thorough pre-purchase inspection on two vehicles by Jesse in the shop. Wish I had known about their exceptional service sooner.

Da
Review №76

This is the cleanest most organized shop I’ve ever been to, everyone here that works goes above and beyond to make sure your car is serviced properly and in a timely manner. Even going to the extent of pulling you back to show you a issue first hand on top of having detailed pictures to back their recommendations, I 100% recommend lee hill auto for all of my service needs!!!

Da
Review №77

One of the better shops in the area. They did a good job repairing my old Ford truck. Would definitely return there with my other vehicles when the the comes.

PG
Review №78

So far, I have had a state inspection and some a/c repair work done here. I am happy with the shop over all. I like the owner and his professionalism very much. There was some misunderstanding on the charges accrued on our bill by the reception person, but the owner straightened it all out with a great attitude and no problem. I really appreciate hassle free error correction in this day and age! I also really appreciate good work, which I got from this shop!

Br
Review №79

That was the first Auto repair shop that I been to that was amazing the service was beyond great. It didn’t even feel like was waiting for my car to be inspected at all don’t even get me started on the women restroom it was so considerate to woman’s needs. Thanks you just earned a lifetime customer.

Da
Review №80

Always great service..

An
Review №81

Staff was courteous, kind and even offered the day use of their loaner van while my vehicle got fixed. Though the loaner was a wee bit smoky smelling I was gracious to not be stranded.I was informed prior to service of my various issues (my car has over 100k miles), instructed as to which items were priority, and was given reasonable estimates for repair. Service was completed in a timely fashion. I will return if needed.

Ch
Review №82

Some of the best customer service I ever experienced friendly,helpful,informative highly recommend.

An
Review №83

In route to NY I stopped at Lee Hill right off of I 95 in Fredericksburg, VA because my brakes were acting up. Dana squeezed me in and a terrific tech named George determined I needed new brake pads to safely get back on the road. Within an hour I was on my way again to see my family. Thank you Lee Hill and Staff for a Fantastic service experience!

De
Review №84

Lee Hill Auto Service is a very reliable auto shop to get your car repaired at. I have been going here ever since 2015 and I have never had a bad experience, theyve done everything from checking my car to see if it was okay to drive far away to helping my car wheel be able to turn again. Through out all of the processes they were able to keep me in the loop and let me know what was happening. All of the employees and management get along so well that theyre like a family and when you enter their shop it feels like youre part of it as well.

Ja
Review №85

My family owns a shop 2 hours away and I was just looking for a simple alignment. These guys were able to tell me they couldnt do the alignment because of other things that needed to be fixed and even let me in to take a peek under my car so I could see for myself. They were so friendly and helpful. They didnt charge me anything for the diagnostic work and were extremely professional. On occasions when I will not be able to take my vehicle back to my family shop, you bet I will come back here!

Mi
Review №86

I have taken 2 vehicles to LHAS and each time they have provided service that set the standard for others to follow. Jeff is first contact at the front desk and he sets a courteous, knowledgeable and professional tone. Everyone else is just as good and just as thorough. They will receive my patronage for all car related needs.

Li
Review №87

Friendly professional service

C
Review №88

Best place in the community, hands down. It’s not just taking your vehicles there to be serviced or repaired it’s like stopping by to visit family that just happens to repair or service professionals. Jeff and the (boss lady) Danna make you feel,welcome from the time you walk in the door. The service technicians are like seeing old buddies. I’ve been coming here for years and I’ve never had a bad experience. Yea u may find cheaper but you won’t get the top notch service. They give you rides to your home within a certain radius, lend you a loaned car, or you can wait. I’m moving out of the area but I plan on traveling the over 100 miles for my next service checkup appointment.

Co
Review №89

They were extremely professional and explained exactly what was wrong with my truck and why it needed/should be fixed and what would happen if it wasn’t fixed.

Mi
Review №90

Quick, easy, and convenient!

Ry
Review №91

Fantastic experience. The shop is clean, the people are honest and the work is top notch. Highly recommend this shop!

Ru
Review №92

I’ve been coming here for few months now to get the normal service done to my truck and this establishment has jump over mountains to make sure they got my truck in and out in a timely manor, the work they did there was absolutely great. I think the mechanic George showed me on my truck where I need to watch for wear and tear of certain components, he was very nice and really knows his stuff about everything having to do with vehicles. I came in the the office to pay for my bill and Dana, the wonderful woman at the front desk got me all ready to go and was so nice and was thanking me for stopping by. What can I say bad about this place.. NOTHING! Such a great place to get your vehicle worked on and such great people that run the place.! Definitely will continue to go there for all my future needs with my vehicle.Thanks LEE HILL AUTO!!!

An
Review №93

I have been to Lee Hill Auto several times. I was very pleased with the knowledgeable staff especially Dana and Andy who made me feel comfortable enough to sit back and relax while waiting for my car. Service was so great that I referred my boyfriend who was just as happy with the service. I recommend that if you need anything done to your car, this is the place to be. They even gave me a ride home. I love this place.

Ke
Review №94

Very through and professional. Great team to work with. I highly recommend Lee Hill Auto!

WO
Review №95

Service was respectful and attentive. They tell you of any additional problems they see and give you an estimate. Service was done in a timely manner and they actually show you what is not working properly in your car if they find something. Appreciate their respect and their concern for safety.

Sa
Review №96

Lee Hill Auto is the best car repair and maintenance company in our area, bar none. As a matter of fact, they raise the bar! Going the extra mile is not just a common phrase to the wonderful people here. They practice it everyday. They know their jobs and get work done promptly and well. I highly reccommend them to anyone who wants quality work and. friendly service.

De
Review №97

Me and my husband just moved to the area and wanted a place to do our oil change and we came here. The staff is so polite, respectful and explain every detail to your understanding. We will definitely come back.

Co
Review №98

Great service and staff. Keeps me coming back.

Te
Review №99

We started taking our cars here when we moved south from Stafford Co. Its close and convenient, and they take great care of our older vehicles. We are very pleased with the customer service and quality of the work.We just had a vehicle fixed yesterday, and as always, Lee Hill Auto Repair took great care of us. They keep us informed every step of the way!! Stellar!!

Wa
Review №100

I recently took my Ranger P.U. to Lee Hill Auto for a state inspection and a regular engine service. Within 20 minutes of check-in, my vehicle was in the shop. Shortly, the front desk reported the findings of their technician including a detailed cost of needed repairs and an opportunity to speak with the technician and have him show me what was needed and why. Since the repairs wouldnt be completed until later that afternoon, I was offered a ride home and told I would be picked up and brought back to the shop as soon as the repairs were completed. The invoice total was exactly as stated and everyone involved was friendly and professional. I will continue to have my work done at Lee Hill Auto.W. Winslow, Spottsylvania, Va.

Information
50 Photos
100 Comments
4.7 Rating
  • Address:4630 Lee Hill School Dr, Fredericksburg, VA 22408, United States
  • Site:https://leehillautoservice.net/
  • Phone:+1 540-834-0625
Categories
  • Auto repair shop
  • Auto tune up service
  • Brake shop
  • Car repair and maintenance
  • Oil change service
  • Tire shop
  • Transmission shop
  • Wheel alignment service
Working hours
  • Monday:7:30AM–6PM
  • Tuesday:7:30AM–6PM
  • Wednesday:7:30AM–6PM
  • Thursday:7:30AM–6PM
  • Friday:7:30AM–6PM
  • Saturday:Closed
  • Sunday:Closed
Highlights
  • Women-Led:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
  • Wheelchair accessible restroom:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Restroom:Yes
Planning
  • Appointments recommended:Yes
  • LGBTQ friendly:Yes
Similar organizations