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Walmart Auto Care Centers
125 Washington Square Plaza, Fredericksburg, VA 22405, United States
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Walmart Auto Care Centers
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st
Review №1

What great group of guys. I had to be at a family event on Sat at 2pm 8 hours away. I walked out of the house at 6 pm on Friday to find the right rear tire flat, Im screwed. I call Wallys tire center and the boss said bring it in, we will stay open till you get here. They fixed it fast and had me on the road in under an hour and under a hundred bucks. Big thanks and I will be back to get the other three just as soon as I get a Saturday morning free and easy. Thanks so much!!

Ky
Review №2

This place is just the worst. Literally go anywhere else. They have a habit of losing my keys when I go which is obviously not great.

As
Review №3

Staff is friendly but I dont believe the technicians are trained properly to do anything beyond oil changes. I bought tires from a different walmart in 2020 but brought my car here for the lifetime balance and rotation. I had to bring it back twice because the first time they only rotated my tires, upon leaving for the second time after the balance it was very obvious nothing had been done. I brought my car to a local mechanic shop and they confirmed my tires hadnt been balanced and also they cross threaded a lug nut.Just save yourself the headache and get tires from an actual tire shop or your trusted mechanic.

Sc
Review №4

They got me in and out quickly. Communication could have been a little better, but all in all it was a pleasant experience.

Le
Review №5

When I called to get information about new tires I was on the phone for half an hour trying to get connected with the automotive department they kept bringing me back but nobody would answer when I finally did talk to someone they only had one brand available in the size that I needed but I really needed it so when I went in to get the tires I decided to get a oil change as well I got a standard oil change and found out after the oil had been changed that I should have gotten synthetic the little fellow that waited on me did not tell me that so needless to say I was a bit annoyed but what do you expect from Walmart

Jo
Review №6

They just took care of me an my truck an Im greatful.oil change,top the fluids off,an changed an air filter. An last month had to do new wipers. Great group of employees and curtious and helpful

Da
Review №7

Fast and friendly service with good information. This bunch is really good!

B&
Review №8

It was alright. Got in and out in less than 45 minutes. Everyone was real helpful and giving me information for my vehicles.

Je
Review №9

I bought a set of tires from this Walmart location last year. After leaving the store my vehicle shook like it was going to fall apart. The next day my husband took my car back to them and found the tires were totally out of balance. And had to wait a day for them to be able to have the staff availability to correct the issue.I took my vehicle back last week for oil change and tires rotated and balanced only to leave and have the same issue again. My husband took it to his shop and found the tire pressure in each tire was only at 20PSI and the wheels again were out of balance. Also was told when I checked it that my two front tires were at 2/ 32 and they weren’t even close to being that worn.Staff here is friendly enough but they need to have capable technicians to safely do work on customers vehicles. One of major causes of vehicle accidents due to tire blow outs is due to under inflated tires!!

Ha
Review №10

There great people just in and for my oil change

Ro
Review №11

Clearly, the only Walmart Auto Center open in the area and the are likely busy. BUT calling for a price on certain parts and/or services, the person answering the phone needs to know that a PAYING CUSTOMER IS their business. If they have technicians answering the phone, the have NO customer service skills. It is a useless environment. Maybe they should temporarily close too, so they can teach their employees that people calling are ALSO people looking to spend money. Unbelievable, unprofessional, completely what you can expect from Walmart.

Ny
Review №12

Had 4 new tires put on and a week later car was shaking, they didn’t tighten lug nuts on front driver side

Sa
Review №13

Walmart having auto centers is very new to me and I was very pleased overall with this location. Very good customer service from phone call to end of service. Got two new tires and were reasonable priced. They worked on my car very quickly and service had no issues. I was happy with the entire process regarding purchasing tires and having them put on.

Ty
Review №14

I just had to write a review today about the friendly and great service with Karla and Chad in the auto service department. I’ve been coming here for years and the service is always friendly and efficient. I would highly recommend anyone to bring their car at this location for excellent service.

Ke
Review №15

In and out. No problem.

Sk
Review №16

Ive had mixed results at Ferry Farm. Most recently got tires put on 3 months ago. Pathetic balancing, car hopping down the road over 60. On phone they claimed to not spin them that fast. Finally got it back to them for regular lifetime balance and rotation. Smooth ride. Friendly and helpful. Compared to Southpoint Walmart they are Gods of service.

Ra
Review №17

Thank you so much to Walmart auto center. My husband and I had a tire emergency and they were about to close and they got us in with no hesitation. Super nice, fast and quick service.

Ro
Review №18

Didnt reset my oil meter after a change. Didnt vaccum.

M
Review №19

Got s synthetic oil change for $58, but they said they checked all fluids and vacuumed the car which was incorrect. The Car was never vacuumed in the power steering fluid was never checked. A little disappointing. Great price on oil change though.

Se
Review №20

Ive used 4-5 different Wal-Mart Auto Care Centers over the past 10-15 years. This is, hands down, the best service I have received! And great prices too.! Thanks Guys!!

Ag
Review №21

Excellent customer service. Very friendly staff. Good service work. Highly recommend.

Vi
Review №22

Friendly great service

Br
Review №23

I appreciate the customer care in Walmarts auto dept. Everyone that helped me was super professional and kind. I know nothing about cars, but they definitely put my mind at ease.

Th
Review №24

It worked out very well. I was still grocery shopping when they called and said my car was done!

Jo
Review №25

Natalie, Karla, and Tim went above and beyond to help and get me out of there in a timely manner with a smile on my face. Wouldnt go anywhere else now!

Ja
Review №26

We always get our tires there. Nice place to shop while waiting for your car.

Gr
Review №27

Fantastic assistance!

Ri
Review №28

Do not back their products. Denied a paid for service based on uneven wear. Explanation didnt make sense. Would rate a zero. Lesson learned, buy your tires from a tire shop.

ke
Review №29

Great prices

Pa
Review №30

Needed an oil change and wanted both headlight bulbs replaced. Next morning both headlights were pointed directly at the ground and I almost couldnt get to work because it was so unsafe. I took the car back and they attempted an adjustment and said they dont have a headlight aiming machine. (Really? ) The next time I asked before hand and they again told me that they dont have the ability to aim headlights after changing them. This seems it would be pretty basic. Took my car to Jiffy Lube and when I told them about it the tech. just laughed and walked away. They were able to adjust my headlights without an issue.

Ri
Review №31

Very helpful even right before closing with a battery replacment under warranty

Sh
Review №32

I was only with someone they were ok...one employee was very very helpful

Da
Review №33

I get my oil changed and tires from ferry farms Walmart and always have great service

Da
Review №34

Took a long time, because they had lots of cars but service was good!

Ja
Review №35

Helpful had a blowout got a tire for cheap was out in no time

ma
Review №36

Arrived at 545 pm. Tire center hours are till 7 pm. Was told could not mount anymore tires that night due to being too busy. Walked back out of the service area outside and no cars being serviced and 3 service employees standing around tire machine talking

Ro
Review №37

Tire and lube center is extremely incompetant. I had two terrible experiences out of two, resulting in me calling the manager after. The latest involved Byron specifically who was insurmountably rude considering the store in the wrong. Never have I met someone who has to deal with customers who is so ill-equipped to do so. I suppose the fact that I gave them on second chance is my own fault. It will not be happening again.

Ad
Review №38

Fast and courteous

Ke
Review №39

Its where I get my oil changed. Not bad.

Le
Review №40

Great place to have keys made.

ne
Review №41

I had to comeback two hours later because they had only on mechanic but with only two customer waiting. I was told to comeback Third visit needed tire repaired, they did not fix my problem said could not find leak, the next few days still putting air in my tire every morning due to tire leaking air.

Co
Review №42

Went to get just a standard oil change and new windshield wipers at 7am as soon as they open, it took the lady 45 minutes just to put my info and she asked me the dumbest questions waisting my time. She asked if I wanted to replace both windshield wipers and then asked her coworker about 6 questions and the coworker just left her hanging. It took her forever shes said because of the keyboard to just put in my number. Shot can Walmart upgrade there gadgets.

Re
Review №43

Graet and fast service.

jo
Review №44

Great value on oil change.

Jo
Review №45

Had what I needed. I installed it myself.

sa
Review №46

Not very knowledgeable not very friendly and I cant speak for their work cuz I didnt let them work on my vehicle

Ar
Review №47

Always very helpful!

D
Review №48

Fast and easy.

St
Review №49

You cant beat their $20 oil change.

Ro
Review №50

Pleased with them.

Sc
Review №51

Long wait. Wish they had recliners.

Je
Review №52

Always get my oil changed at this location. Even with alot of cars in front of me, I was in & out within a hour. Professional employees are key.

En
Review №53

Very nice place

An
Review №54

Decent

Ro
Review №55

Great

Je
Review №56

Great

Ch
Review №57

Very curtirous

Information
9 Photos
57 Comments
4 Rating
  • Address:125 Washington Square Plaza, Fredericksburg, VA 22405, United States
  • Site:https://walmart.com/store/2520-fredericksburg-va
  • Phone:+1 540-899-8035
Categories
  • Tire shop
  • Auto parts store
  • Car battery store
  • Oil change service
Working hours
  • Monday:8AM–6PM
  • Tuesday:8AM–6PM
  • Wednesday:8AM–6PM
  • Thursday:8AM–6PM
  • Friday:8AM–6PM
  • Saturday:8AM–6PM
  • Sunday:8AM–6PM
Service options
  • In-store pickup:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
  • Wheelchair accessible restroom:No
Planning
  • Quick visit:Yes
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