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Sonus Hearing Care Professionals
310 Delaware Rd, Frederick, MD 21701, United States
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Sonus Hearing Care Professionals
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Ja
Review №1

Exceptional service. Thorough testing and informative consultation. Very friendly and delightful staff. Thank you for making this experience comfortable and encouraging.

Do
Review №2

Staff is very friendly and supportive with whole hearing process. Highly recommend.

Ge
Review №3

I was looking for a place to get an updated Audiogram for a VA claim, and they were so helpful. Both Doc. Lori and Nora made it so easy. I was seen on-time and then provided with great care and expertise.

Ro
Review №4

The complete experience from making the initial appointment to obtaining the hearing test was easy & efficient. Even before my scheduled appointment, I was twice offered the opportunity to come in early due to cancellations. Dr. Lori was very personable, using her professional knowledge to succinctly answer my many questions & offer suggestions for my particular situation. I would recommend this practice to anyone who recognizes his/her hearing is starting to slip. You will walk away feeing confident that youve received a thorough service.

no
Review №5

Such an amazing experience!!! Lori and Nora are two amazing women who care. Nora runs the front office with care and professionalism. Lori is the Audiologist, she take time to explain EVERYTHING to her patients. She listens to their needs, fears and wants. She then helps select the perfect hearing device based on the patients requests. I highly recommend this pair or dedicated ladies. Rockstars!! 🤘🏻🤘🏻

Ti
Review №6

I only needed an thorough exam before retirement; no hearing loss. Very nice people. Very professional. Answered all my questions. Pleasant office.

Le
Review №7

If I could give them a million stars I would! I called Nora with what I thought was a far fetched request. She spoke to Lori and they were able to jump through hoops to make it happen. It was my first time meeting them too! I was surprised with their interest in my problem and willingness to help when we had no prior relationship. They were very professional and Lori knows her stuff!

To
Review №8

Couldnt be happier with my hearing aids and experience with Sonus. Everyone there is professional and really nice. Always have been seen on time.

Ph
Review №9

Visit was very professional yet cordial. All questions answered to my complete satisfaction. Receptionist was very welcoming.

Wh
Review №10

Fantastic! Dr. Lori is extremely thorough and patient, and answered all my questions. This is the place to go if you need hearing aids and hearing care! The staff is also exceedingly courteous and professional.

Tr
Review №11

Staff were very friendly, courteous and professional. Great experience and I will be returning for any future audiologist needs.

St
Review №12

I had a minor issue with my hearing aid and stopped in to get it resolved. As ALWAYS, the staff is great and focused on personalized service. And once again, they were spot on.

Ro
Review №13

John said he would have given you all 5 stars, but he didnt want it to go to your head. Seriously, a great job by all. I can hear again!

Ma
Review №14

Everytime I go to Sonus in Frederick, the staff couldnt be nicer. Audiologist Lori Barr takes her time with her patients. She sits down one on one with you and explains everything and makes sure you understand.

Cy
Review №15

I chose Sonus Hearing Care Professionals for my mom based on the reviews I read prior to getting a referral. My mom and I were very pleased with the service and care she received by both the Audiologist and the front desk staff, Nora. They were so friendly that it made my mom feel at ease.

Di
Review №16

Wonderful, caring people at this place. They did a thorough exam, while explaining what to expect and what the test was for. Answered all my questions and gave me good information. Lori, the audiologist is skilled and shows she knows her stuff. Nora, the office coordinator was pleasant to talk to, followed up, called to tell me what to expect and apologized when she had to ask me the Covid-19 questions each time I came. Very good practice of social distancing, sanitizing hands constantly, and all wearing masks as wells as expecting patients to do the same. Good Job. Highly recommend this practice.

An
Review №17

I’m very pleased with Lori and her staff at Sonus in Frederick Maryland. I have know Lori for several years and find her very professional, kind, and knowledgeable. I am extremely satisfied with services provided, her expert advice, and the fact that she cares about her patients.

Pe
Review №18

Great friendly service!

Ba
Review №19

Excellent knowledgeable audiologist and very friendly caring front desk.

ma
Review №20

Not only is Lori very informed in modern hearing aid technologies, Lori is wonderful to work with, barr none. She is an exceptionally high tech entrepreneur.

Bo
Review №21

Always super professional and helpful!

Su
Review №22

I had a wonderful experience. I knew I was in good hands. The staff was professional, knowledgeable and caring. I didn’t feel rushed and every little detail was explained. The hearing aid itself is practically invisible. This will make a huge difference in my quality of life.

CV
Review №23

I now spend most of my time fiddling with my sonus sold aids and my cell phone trying to have folks understand me on the phone and/ or hearing others one on one. I am very disappointed

Ch
Review №24

We had a wonderful experience here with my grandmother. She has been experiencing issues with her hearing aids for quite awhile before we visited. So happy to have found an office with all around great service!

Gl
Review №25

Excellent service! We had a wonderful experience, Lori tremendously improved the hearing problem of my client. Lori and Nora, were very helpful, accommodating and so friendly! I definitely recommend this office!

T
Review №26

Very nice place... Great people... They care... Left Miracle-Ear and came here... Im glad I did... Better technology more advanced... Still getting check ups !!! They take care of everything !!!

An
Review №27

I highly recommend Sonus Hearing. Lori Barr and her staff are wonderful! Very kind, professional and knowledgeable. Lori is great to work with. Nora is kind and helpful.

Je
Review №28

Ive had a great experience with Lori Barr and Joy. Ive never had a problem with this office for the 9 years Ive been coming here! They are always so welcoming and knowledgeable. All my questions are not only answered, but explained to me in a way I can understand. They make you feel like you are the only person they see. They remember what you told them was going on in your life during the last visit (often 6 months ago) and ask how things are going. I would recommend them to anyone looking into hearing aids!

Ph
Review №29

Prompt service, friendly and professional staff. No wait time at all, took me a few minutes before my appointment time. Very pleasant experience.

Am
Review №30

I took my 9-year-old here to get her hearing tested today. Test was a lot more comprehensive than the test they give at the schools and reveal she did have hearing loss. They were very sweet to her and made her feel comfortable!

Ru
Review №31

Everyone is very friendly and professional.

Al
Review №32

Lori Barr is a skilled audiologist, she listens carefully to her patients to determine the exact status of their hearing and crafts a plan of action to get the best results for each. She ant the staff are available on a regular basis to handle walk in clients to address the occasional problem that may occur and adjust devices for better results. I would certainly recommend SONUS to anyone.

Ca
Review №33

Wonderful experience...listens and cares for patients.

Br
Review №34

Very easy to schedule and the visit went very well. The staff is very friendly and knowledgeable!

Ro
Review №35

I found Sonus Frederick pretty much by chance and I am very, very glad I did.Lori and Joy are very professional and caring. I know that with them I am going to get the best care possible for my hearing.If you need an audiologist, I cannot recommened Sonus Frederick highly enough.

Te
Review №36

Got an appointment the same day I called and the testing was very professionally completed. They even went out iof f their way to try and help me find a loation for another test they couldnt do there. The results were explained very well and sent immediately to my Dr. Highly recommended!!!

Lo
Review №37

Personalized Top-notch service close to home is what youll get when you go to Sonus Hearing Center. Lori Barr knows her stuff and has cutting edge technology to meet your needs. Ive been down the road to John Hopkins and they did not listen my needs and give personalized help - I was a number....At Sonus, you are listened to and helped - A+ Service and they care alot.

He
Review №38

Sonus of Frederick, Md., is a excellent hearing service center. I have been going there for around 15 years, and I was never disappointed in the service from Lori and Joy. From hearing aid checks, ear molds, hearing tests, to buying new hearing aids they are professionals and very friendly. I don`t see any reason to find another hearing care center.

An
Review №39

Cant say enough good things about Lori Barr and Sonus Frederick! They make getting your hearing checked and buying hearing aids easy and fun! While there are lots of audiologists in Montgomery County my mom and I have both been driving far for us to Frederick for our hearing aid needs for years now simply because of the excellent service we get at Sonus Frederick. I always have felt Im getting the best deal possible for top of the line hearing aids tailored to my hearing loss. Give them a try you wont regret it =)

Co
Review №40

I cant say enough good things about the staff at Sonus of Frederick. My experience with Sonus began well over 5 years ago when I was unable to schedule an appointment with my previous audiologist, despite being in need of an emergency repair on my hearing aid. I called Sonus skeptically, expecting to hear that they would not be able to schedule me for a couple of days, at least. To my surprise, Joy and Lori were able to see me that morning, and immediately took care of the issue. I was, and still am, amazed at their customer service. They are always attentive, friendly, and welcoming, no matter what my situation may be. Joy has always been able to schedule emergency appointments on the same day, and they are always able to schedule my routine appointments at times that are convenient for me.Lori and Joy have also taken the time to get to know me on a personal level, and this helps them to better understand just how dependent I am on my hearing aids. Having 2 small children, its simply not possible for me to be without my hearing aids for any length of time. They understand this, and always go above and beyond to ensure that I am always able to have functional hearing aids, whether it be my own or loaners, should mine need repair. Due to the lack of insurance coverage on hearing aids, Lori and Joy understand that the cost of maintaining hearing aids can be a bit stressful. Over the past 5 years, they have gone above and beyond to find the most financially beneficial ways for me to maintain my hearing aids, and this has saved me an unimaginable amount of money. I currently live in southern PA, and travel 35 minutes to Sonus of Frederick whenever my hearing aids are concerned, even though I believe that there is a location closer to my home. The trip is worth every mile. Lori and Joy have been absolute lifesavers for me, and I would recommend this location to anyone looking for advice on hearing loss, or assistance with hearing aids. These ladies will take the time to make sure youre getting the best care possible!

Pa
Review №41

If you are looking to get a thorough hearing test and hearing aids that really work look no further! I have tried other hearing aids at 2 different places and returned them because they did not help me. I have never heard this good in a long time. I am very thankful for the staff at Sonus for improving my life. I can tell you that my wife is very pleased too. The on going care and service has been outstanding.

Ra
Review №42

Very pleasant staff and atmosphere. Lori is great. I felt she genuinely cared about treating me hearing condition, and not just trying to make a hearing aid sale.

Ri
Review №43

Best audiologist I have ever experienced. Highly recommend

St
Review №44

Ive used hearing aids for over 30 years, so Ive worked with many audiologists and hearing aid dispenser over the years in Frederick. Lori Barr is a top rated hearing care professional. I did a lot of research on providers in the area and had a number of evaluations before making my last hearing aid purchase. They are professional, friendly and knowledgable. They go beyond the expected level of customer service.With hearing aids having so much technology now, its very important that the hearing aid dispenser/audiologist is tech savvy. Ive worked with another audiologist who sold me expensive hearing aids but never was able to successfully program them. Lori Barr is highly confident with the technology and was able to understand my needs and adjust the aids. To be successful with hearing aids, you need to commit to using them every day from morning to night. This may require multiple return visits to have Lori adjust the hearing aids until everything sounds right to you. It takes time for your brain to get used to hearing new things! I see her a few times a year for my free clean and check, and to get my free batteries. In other words, you get what you pay for. If you go for discount warehouse aids, you wont get the performance and maintenance.I highly recommend Sonus Hearing Care Professionals in Frederick, MD.

Je
Review №45

Very friendly, nice folks! Always able to help my 90-year-old father with his hearing aids. The hearing aids are wonderful!

Da
Review №46

The support and feedback from Joy and Lori has been great. I have long felt that aids would help me, but, as a stubborn guy, would not make the first step.Lori walked me through the steps and to date, everything has been far better than I expected. I am still in the trial stage and they have been able to schedule visits around a crazy travel schedule, which is very important to me.On a scale of 1 to 10, my quality of life for normal daily conversation improvement is 9.5.

Ju
Review №47

Very capable and professional! Diagnosed my mild-moderate hearing loss and got me an appt at an ENT 5 minutes away from their office right afterwards! Wow!

ni
Review №48

The staff here are great from the front desk to the doctor couldn’t ask for better people to help with my hearing

De
Review №49

Nora and Lori are the best. Always courteous & attentive to my hearing needs. Im so glad I found Sonus in Frederick.

Pa
Review №50

I have been using Sonus Hearing of Frederick for over ten years. Their product line is excellent and their office staff friendly and professional. Customer care after purchase is great. I have purchased 2 set of hearing aids from them over the years and would highly recommend them.

Jo
Review №51

First, the staff at SONUS is very nice and easy to deal with.In terms of the service, Lori is very methodical and well versed in the technology she offers. She also is very customer friendly and accommodating. I needed a follow up visit for proper fit of my hearing aids, and she went out of her way to schedule and meet me at the office when otherwise she had appointments out of the office. Also, she has followed up with me through the app that Phonak provided and has been tracking my diary. We are going to schedule a remote session. So this is about all you could ask for in a provider, customer caring and friendly, great expertise, excellent customer support. It has been a very good experience so far and I am happy I made the decision to go to SONUS. The other point to make is, I am hearing things I hadn’t heard in years and it has been life changing experience to have the hearing aids.Thank you so much Lori!

Ha
Review №52

Great professional staff and Lori takes her time end explains everything so you can really understand it very pleasant experience

Ki
Review №53

Lori is a knowledgeable, friendly audiologist that takes the time to counsel her patients on their specific hearing needs. Her office is warm and inviting and I always feel welcome when I walk through the doors. Sonus in Frederick is a great place to go for all hearing healthcare needs!

Ha
Review №54

I have been going to Sonus Hearing Care Professionals for a couple of years. Excellent care. I purchased my hearing aids from them and they changed my life. If you are in need of hearing help go see Lori ASAP.

Ra
Review №55

I have a severe loss in both ears. Worked in manufacturing for 50 years.Sonus or Frederick have helped more than any other hearing care professional I have used in past 30 years. Very caring and patient.

Su
Review №56

Very nice staff. Wonderful experience!

Va
Review №57

Lori Barr and her staff are extremely professional and provide an amazing customer experience. I highly recommend them for your hearing needs.

Jo
Review №58

Very friendly staff. Experts at what they do. Worked with me to make sure things were set up correctly and working properly. Very professional.

Ja
Review №59

Courteous, knowledgeable and professional. Im still in the initial adjustment phase but the experience so far has exceeded my expectations.

Jo
Review №60

Two junk mailings, each the exact same thing. Never used, never visited, never even heard of them. Their junk mailing are counterproductive, at best. I only wish that I could rate them with less than one star.

Je
Review №61

I had an excellent appointment with the audiologist and everything was positive there.

md
Review №62

Much better experience here than what I had previously at another hearing aid office. Lori really listened to what I had to say.

Be
Review №63

I have been going to Lori (and Joy) at Sonus in Frederick for almost a decade. They have always been wonderful: accommodating, kind, professional, and very knowledgeable.

Co
Review №64

Great experience and service!

Information
5 Photos
64 Comments
4.9 Rating
  • Address:310 Delaware Rd, Frederick, MD 21701, United States
  • Site:http://sonusfrederick.com/
  • Phone:+1 301-663-0553
Categories
  • Audiologist
  • Hearing aid repair service
  • Hearing aid store
Working hours
  • Monday:8:30AM–4:30PM
  • Tuesday:8:30AM–4:30PM
  • Wednesday:8:30AM–4:30PM
  • Thursday:Closed
  • Friday:Closed
  • Saturday:8:30AM–4:30PM
  • Sunday:8:30AM–4:30PM
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible restroom:Yes
Planning
  • Appointments recommended:Yes
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