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Unique Stones Granite & Marble Countertops
7311 Grove Rd O, Frederick, MD 21704, United States
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Unique Stones Granite & Marble Countertops
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Br
Review №1

This place is the BEST! Rob was very helpful in designing the tops for my nightstands. It was a small job for this company but they treated me as if I was redoing my entire kitchen! I went to a couple other places and was not given the same courtesy and professionalism that I received from Rob and his wife. I highly recommend this place for any job you may want done. You won’t be disappointed and you will receive great customer service!

Ke
Review №2

We LOVE our new countertops & backsplash. Dan helped us from beginning to end of this process. We never felt like we were being pushed into anything. The owner came out and took the measurements. The work was done all in one day, the installers were nice and professional. Also a bonus that the pricing is very reasonable!

Bi
Review №3

The crew did an outstanding job. The attention to detail was impressive. From start to finish was an amazing experience. Highly recommended.

To
Review №4

This review is strictly about the customer service received from Unique Stone. We are very happy with the fabrication of the counters and the installers Dennis and Francisco from The Granite Doctors were excellent.First issue - scheduled a time for someone to come out and take measurements, this time was between 9 and 10 am. At 11am we called and asked for an update and they said they were behind and moved the time to later in the afternoon. This rescheduling happened 3 times in which each time they did not show up in the window they stated we had to call them to get an update. We finally had to settle on a measurement date scheduled for two days later.After we got our measurement, paid our deposit we received an installation date. This was a bit of a mix up as well but nothing to fret over. The day before the installation we received a call from Dan (stated he was a new guy) asking if the installers could come and remove the old counters. We agreed and they removed the counters the sink and disassembled the cook top. We were scheduled for install between 9 and 10 the next day. The next day 10:15, no installers, we had to track down someone to find out why. We were told the installers went to the wrong job first and that they would be with us by 2pm. 2pm comes and goes and again we have to track down someone to get a status. Finally at 5pm a different installation crew showed up and installed our counters. At 8pm we get a call from Dan asking is it okay for the plumber to come back the next morning. Well I am now 2 days without running water or a working stove in my kitchen. Plumber did come the next day and was the very first person to come on time at the agreed scheduled time.Its very disappointing to go through this and pay a lot of money only to receive horrible customer service. We never received a visit from anyone from Unique Stone. The only time we talked to them was them telling us they were not doing the work at the scheduled time and we had to initiate that communication. After the counters were installed the only communication from Unique Stone was an invoice for the final bill. Yes they took 100 dollars off for our troubles but I didnt ask for that. All I wanted was communication. I am all for supporting a small business and during this COVID pandemic where small business are affected I really want to support. This is a company that I will never support again nor will I recommend their services to anyone.I am happy to see so many had positive experiences with this company however mine was horrible.

Br
Review №5

These guys are a great bunch. Very responsive, professional and at a great price. They worked with us to find the stone that was within our budget, we couldn’t be happier. I will definitely be coming back to have them install any other counters in need! Thank you

El
Review №6

We recently worked with Unique Stones for a kitchen and bath renovation. They were great. This was the first time Ive ever done anything like this and didnt know the process, so when I called Unique Stones, they explained everything to me - and gave me recommendations for places to purchase the quartzite we wanted.They were very easy to work with, very accommodating, and expert at the work they do. We had delays in our reno and they were very professional when we needed to make changes to our schedule.I would absolutely use them again (and probably will when we redo the rest of our house!). I highly recommend them!

Mi
Review №7

Fantastic service and attention to detail. Also a great price. They also did our backsplash and it looks fabulous! The installer took an incredible amount of time and attended to every detail and it was so inexpensive! Highly recommend

Th
Review №8

We had a great experience from the sale to picking the stone to installation! The installers were Amazing! I was installing my own backsplash and had some questions about design. I showed them the 2 tiles I was thinking of and they gave me great advice based on thier experience! So happy with them!! And the prices are great!

Sa
Review №9

Great price, amazing quality, and friendly service. Unique stones is knowledgeable and made the selection easy. Smooth transaction from start to finish. Thank you!

KW
Review №10

There are numerous stores that offer stone countertops. What sets Unique Stones apart from the others is their exceptional customer service. Unique Stones is a trustworthy and reliable community partner providing quality countertops with superior installation. From start to finish, I could not have been any more pleased with Unique Stones. If you are interested in upgrading or changing your countertops, please consider Unique Stone. I’m confident you will be as pleased as I was with all aspects of their product and service.

Da
Review №11

We considered several countertop stores when purchasing our quartz countertops and decided ¹to go with Unique Stones. They were slightly more expensive ($190) than the lowest bidder, but we were impressed with the timeliness and follow through that Rob, the owner, provided in terms of the measurement process and install dates. The install was fantastic. The product was precut at their store with little to no waste. They wrapped a window sill for us that eliminated a problem we had for many years. There was one problem with leveling of that window sill and Rob took care of that immediately the next day. My wife loves her new countertops and she is not easy to please! So glad we decided to use Unique Stones and support a small local business.

Ca
Review №12

Outstanding job! Very very pleased. These guys done a great job. They had a better selection and better price than the big box stores. They deserve more than 5 stars. Installers paid attention to detail and went out of their way to make me happy! Thank you!

Pe
Review №13

We are completely satisfied in our experience with Unique Stones. Outstanding quality and service at a price that cant be beat. We wouldnt hesitate to recommend them!

Mo
Review №14

Unique Stones did an incredible job with our new kitchen counters. I would HIGHLY recommend. Rob was extremely patient and attentive to our many questions and needs. The install was quick and seamless and the install team (Rob included) did an amazing job. The kitchen is beautiful and we are absolutely thrilled!

Er
Review №15

Customer service was excellent and they did a wonderful job installing the granite counter tops and scheduling was easy, not too much of a wait at all. Also great to have a choice of suppliers to go to and one is very local. Pricing is very reasonable also. I would highly recommend and am very happy with the result.

Je
Review №16

This is the best granite business in Frederick! The owner Rob was outstanding with superior customer service! We are currently renovating our home with a new baby coming in February and recently had a bad experience with another distributor in Frederick. Needless to say a week before Christmas we were without a kitchen. When I went in for a quote that afternoon. Rob called me back within a few hours to see how he can help. He gave us a fantastic quote and beat very competitors price! He came out that following Monday to do a final measurement and had our brand new granite countertops installed that Friday....only a few days before Christmas. Look no further! You have found the best there is in Frederick. Our new kitchen looks amazing and the attention to detail shows the years of experience in the industry. We will definitely be recommending them to anyone we know! Thank you for a very Merry Christmas Unique Countertops! Wish you much success in the future!!!!

Sa
Review №17

Most agreeable experience! Excellent quality products, prompt stellar service and incredibly reasonable pricing make this place the best option for all your remodeling needs. Rob and Rony are skilled professionals who are attentive to any requests. Thank you Unique Stones!

sa
Review №18

Had Unique Stones put in a 2 level bar top with counter level granite and second elevated bar height counter. they did an amazing job. Excellent craftsmanship and edging. Seams are almost impossible to see and the flow of the markings in the stone were matched about as perfectly as could be done. Angel was very easy to work with--extremely professional, on time with his estimates and followed through answering all of my questions. Installation was performed exactly as promised. these guys do amazing work--they deliver what and when they promise. If I ever need additional counter tops I will not hesitate to call them.

Ch
Review №19

ABSOLUTELY LOOVEEEE our new kitchen. Angel is very knowledgeable and helpful! He knew how to help us envision your kitchen in ways we did not think of. He was timely and flexible with scheduling our install. The installers were amazing- very nice and took their time to do a great job. Cabinets are beautiful and the granite is amazing. Thank you for making our new house feel like a home.

Da
Review №20

Now a returning. They continue to do an amazing job. The process couldnt haven any easier and with amazing results!

Sa
Review №21

Extremely happy with their work. Rob and his team were great. Quick, easy and affordable. I would definitely recommend to anyone.

Ry
Review №22

Rob and his team were great. We are really happy with our granite countertops! Competitive estimate, great service, and beautiful product.

Br
Review №23

Look no further - Unique Stones are amazing! Not only was it easy working with Rob but his work is flawless! The prices are the best around! He found the most perfect countertop for our kitchen! I would highly recommend Unique Stones to anyone! My sister had recommend Rob to me and my husband, and I am so grateful she did.

To
Review №24

Weve worked with Angel on many, many occasions. He is always responsive to our needs. We once had a customer who planned for their own granite installation with another granite company and were disappointed. Angel & Rob came to their rescue, and fabricated & installed their new counters in 4 days! There are lots of choices now for granite, but I know Ill always get fair pricing and terrific customer service with Unique Stones. Highly recommended!

To
Review №25

My wife and I had a great experience working with the staff at Unique Stones. They did a phenomenal job on our kitchen and we couldnt be happier. Their pricing was the best in town!

Kr
Review №26

We can’t recommend them enough! Rob and his team were wonderful. The turnaround was extremely quick and installation was flawless. We couldn’t be happier with our new countertops.

Kr
Review №27

We recently had our kitchen countertops done by Unique Stones. They were great to work with! We are very please with how the countertops came out. The Unique Stones team made the process easy and being able to pay online was convenient!

ri
Review №28

Angel and company did a complete kitchen makeover, cabinets, granite counters, appliances, and tile. We couldnt be happier with every aspect of craftsmanship and performance. Weve had 2 friends that have used other companies and heard the disappointments. Well, Angel really delivered. Unbelievable attention to detail and a great eye for color and combinations. Using any other company is settling for 2nd best.

Ca
Review №29

Angel created a granite shower curb and threshold for our new bathroom. Not only was his work beautifully done but it was completed and delivered in excellent time.I will definitely use this company again for granite/stone needs.

Kr
Review №30

Wonderful, friendly and respectful company! From beginning to installation, the individuals representing Unique Granite were excellent! The work was fabulous, precise and on time and the prices were very fair. Highly recommend!!!

Ma
Review №31

We had an excellent experience selecting our new kitchen countertop with Unique Stones. Rob and Amanda were extremely helpful and patient while we made our decisions, and made sure we had exactly the stone that we wanted. We shopped at three different countertop fabricators, and found the best price at Unique, but beyond that, their service from start to finish was wonderful. The countertop was installed exactly when they said it would be, and Rob and his crew did a great job of carefully installing the new and removing the old. We are very happy with our experience and highly recommend them!

Ra
Review №32

These guys are awesome! Their prices are great and do excellent work! Highly recommend.

Ji
Review №33

Angel & Rob did an awesome job on our kitchen counter tops, we would highly recommend them, Angel helped us from the beginning in choosing our slabs and made everything perfect, and to our satisfaction before calling it complete!

Co
Review №34

You dont need to look anywhere else for stone countertops. Rob and his team at Unique Stones is the best you can find. I obtained several quotes for my kitchen and 2 bath countertops, and Rob was lowest quote. But what impressed me even more than the cost was his thoughtful design suggestions--which I did NOT receive from his competitors. Rob was a true professional throughout the whole process. He was EXTREMELY responsive, and he is a perfectionist. He is proud of his work, and it shows. Not to mention, Rob is just a really nice guy and very pleasant to interact with. I could not be happier with my new granite countertops, and highly recommend Unique Stones without hesitation.

Ni
Review №35

Ive been home remodeling for 9 years..had angel do all kinds of granite for kitchens...bathrooms..living spaces...anything you need..his work is always on point..will never go anywhere else..great work for a great price!

An
Review №36

After receiving quotes from maybe 7 or 8 different fabricators, I chose Unique Stones to install my kitchen and master bath countertops. I couldn’t find a better price and their staff was very friendly. Their price for a vanity top was half the cost of another local supplier, and the only difference was that I had to choose from leftover slabs. Luckily, I chose a common stone and they had multiple pieces in the shop already.The staff at Unique Stones answered all of my questions quickly, and I was able to pick my kitchen slab from a large list of different suppliers. The countertops are beautiful, and I’m very happy with my choice. Everyone who sees my new countertops thinks they’re beautiful and upscale.Unique Stones was very flexible and the fabrication was very quick. I know someone that chose Home Depot for granite and they’re spending hundreds of dollars more for just their kitchen countertops. They have also been waiting since April and won’t have countertops until the end of July. Home Depot also uses several different contractors, so work can be done on different days, potentially leaving customers without a functional kitchen for several days. My stone slab came from the same supplier that Home Depot uses, but I had mine installed within 2 weeks for a lot less money, and everything was done in 3 hours.Unique Stones did everything just how I asked, and I’m very happy with the results. There were no surprises or hidden charges. I would definitely chose them in the future if I ever need stone countertops. I can’t recommend them enough!

Vi
Review №37

I had 3 estimates for quartz countertops for to be installed in my kitchen, and two bathrooms. Unique Stones Granite & Marble Countertops from Frederick, Maryland came to my home in two days to give me an estimate. They were the best priced of all three estimates. They installed the kitchen countertop less than a week after I confirmed that I was going with them. The two young men that installed the kitchen countertop were super friendly, and were very careful with everything they came in contact with. I couldnt have asked for a better place to buy, and install my kitchen countertop. We are so pleased that we are having Unique also install the quartz bathroom countertops that we bought from them. If you want perfection, I highly recommend Unique Stones Granite & Marble Countertops. I am a very satisfied customer. 👍

Am
Review №38

Kitchen and bathrooms were done and they look gorgeous! Thanks again

Ga
Review №39

Awesome job!! Great price!! Love my counter tops!

A
Review №40

Great place, great people

Ca
Review №41

Very nice family owned business.

Ka
Review №42

Excellent work and beautiful stone

Information
45 Photos
42 Comments
4.9 Rating
  • Address:7311 Grove Rd O, Frederick, MD 21704, United States
  • Site:http://uniquestonesmd.com/
  • Phone:+1 240-651-1190
Categories
  • Countertop store
  • Bathroom remodeler
  • Granite supplier
  • Kitchen remodeler
  • Marble contractor
Working hours
  • Monday:Closed
  • Tuesday:Closed
  • Wednesday:9AM–5PM
  • Thursday:9AM–5PM
  • Friday:9AM–5PM
  • Saturday:9AM–5PM
  • Sunday:9AM–4PM
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Repair services:Yes
  • Service guarantee:Yes
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