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Paramount Heating and Cooling
16 Forge Hill Rd, Franklin, MA 02038, United States
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Paramount Heating and Cooling

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Ru
Review №1

We had some serious central air issues. Paramount Heating and Cooling was prompt to respond and got Bob out to us as fast as they could. Bob was upfront and clearly explained what it would cost to repair the unit and the cost if we installed a new unit (ours was from the 90s!). We decided to replace and their team was quick to schedule and had the new unit running in no time! Fast, honest and reliable - all you can ask for! Will be using for all our heating and cooling needs.

Ch
Review №2

I had a specific problem that needed to be fixed with my very old A/C system and Paramount was willing to come out to fix that specific issue for a reasonable fee. They also allowed me to expand the scope once second issue was identified as well as left me with recommendations for potential replacement options. I found Paramount to be very flexible to work with and the technicians were great to work with. I would highly recommend their work.

Fr
Review №3

Installed a new heating system.I am totally satisfied with h their work.Would definitely use them again.

Ma
Review №4

Bob helped upgrade our HVAC systems when he was part of another company. This entailed installing new boiler equipment for heat, plus running new ducts throughout the house and installing a new AC system where none had existed before. We liked Bobs expertise and attention to detail so much that we followed him when he established his own company. He continues to take great care of us. Also, Bobs assistant Mark solved a bathroom vent problem that multiple previous contractors had not noticed. Highly recommended all around!

Em
Review №5

Paramount provided excellent service! Rachel in the office was absolutely wonderful and was able to squeeze us in last minute. After a text to let me know he was on his way, Bob came and was very friendly, professional and knowledgeable. He worked quickly and efficiently. I would definitely recommend them and will use them again in the future.

J.
Review №6

Great service! Fixed issue super fast and explained everything. Also they followed up via an email with what the issue was and what they did to fix it. Awesome as Id never remember. Got a magnet for the fridge so will be calling again. Would recommend to anyone. Five stars!

Mi
Review №7

I couldnt have asked for better service. Bob and Mark did an amazing job while going above and beyond in their professionalism, and workmanship. Thank you both for thoroughly debugging my home A/C issues, and for replacing old thermostats with new ecobees!

Vi
Review №8

My heating system made a very loud noise and I found Paramount Heating and Cooling. Rachel was very responsive in communication and provided me with all updates regarding job estimates and scheduling. Bob was punctual and is very knowledgeable, professional, and explained clearly what the problem was. Job details and estimates were transparent and sent electronically. The ability to pay online was great. My experience with Paramount Heating and Cooling has been wonderful. Thanks for the great service!

Jo
Review №9

I couldn’t be happier with the service from Paramount. They were on-time, very knowledgeable and an overall pleasure to work with (although I didn’t do any work). I was concerned that my AC maintenance was going to be very costly, but their fee was very reasonable and I’m very happy to have found them. I couldn’t recommend them more highly!

Se
Review №10

Moved from Florida to Massachusetts and I was unfamiliar with an oil burning system. Paramount came out, inspected the entire system and showed me how to operate and maintain. Very professional and highly recommend.

De
Review №11

The guys are great and reasonable with pricing. Will use them for maintenance and other future work.

Ja
Review №12

In the middle of a heatwave when no other HVAC company was available, these people had somebody here same day (in hours) to repair our AC.

Gw
Review №13

I am 100% satisfied with the service provided by this company. I have had 2 installs, heating and air conditioning. Bob always gets back to me promptly to let me know what can be done. My furnace stopped working during very cold weather and Bob installed a new furnace within a day!!! Thank you so much!!

Sc
Review №14

I met Bob through a close friend of mine on a job site. After engaging in small talk he was over my house when he said he would be and serviced my boiler. Bob is knowledge, reliable, and very professional. A new HVAC system with two units is slated to be replaced in my home in the next coming months and I am looking forward to his business.

ch
Review №15

Robert and team did a great job start to finish, fair price and professional. Bonus marks for talking through service and equipment options for next season. Will work with them again

Ra
Review №16

I met Bob once, early this year. He has this pleasant attitude about him. Offered me advice about my HVAC issue. Didnt try to sell himself. That left an impression on me and I told myself that if I ever needed HVAC service, I should call him.That day came yesterday when my AC stopped working. Now, I am usually a DIY guy because nowadays, its hard to find people that wont take advantage of you.But I needed other things done on my HVAC. I called him yesterday and he showed up today. He lived up to all my expectations.When you find someone like that, you just want them to be successful.He definitely gets my referral.

Ga
Review №17

I recently had a need to heat my garage to make the space usable for business in the winter. Paramount installed a mini-split that provides heat in the winter and AC in the summer. It was a quick install and the machine works amazingly well. They installed a special thermostat for the garage and helped me set it to a schedule. Marc and Bob were very professional, helped advise me on the best option on the space and were fast and affordable! So happy with my updated space and if I have future HVAC needs I will definitely use them again.

Ra
Review №18

Found my new HVAC company. Our furnace stopped working and there was a NorEaster about to hit today. I called lots of nearby HVAC companies and no one had any availability, until I called Paramount. They were busy too but once heard that our family had no heat, did everything in their power to schedule us in after hours today. Their guys were able to complete their prior work earlier than expected and got to the house before the scheduled time and reduced the cost of the visit due to not being after hours. They came in, very polite/super nice guys, very efficient, found the problem, replaced it and were done. I could not recommend them enough, thank you again for saving our family from a potential disaster. I will be enlisting their services again when summer rolls around for our central AC.Update 4/27/21:Repeat customer, needed new central AC units installed. Very helpful throughout the entire MassSave process and provided a very reasonable price for the whole service. Took only two days and they were very punctual provided a text when they were on their way. Service was done very professionally, no messes afterwards, everything went very smoothly. My kids even enjoyed having them around working and were sad to see them leave. Were very happy with the units and finally have AC again. I cant recommend these guys enough, they are a rare breed of good friendly service and you just trust their work They have a lifetime customer for all future HVAC needs. Thanks again!

Jo
Review №19

Great first experience!! The technician was knowledgeable & friendly. He went through my entire system and explained the issues so I could understand easily. Very happy! Will be a returning customer for sure.

Ca
Review №20

We recently bought an older home with multiple HVAC zones that needed attention, as the previous owners did not maintain them. Bob and Mark were super professional, gave us good tips on efficiency, and got our units in good working order. Would recommend.

Th
Review №21

Bob and his team arrived on time, were very professional, and explained everything that he did. I was very impressed by how thorough he was and I will definitely be using them for all our HVAC needs!

ja
Review №22

I hated to bother them on a Sunday morning but glad I did. AC blower unit was making a noise so I shut it down. They came out fixed it. So being new to the area and needing routine maintenance on my hvac I hired them. Highly recommend!

Br
Review №23

Try and find someone to repair your central air conditioning on the day before the 4th of JulyI thought it would have been impossible but through word of mouth I heard about ParamountHeating and CoolingI called them at 7 pm on Thursday evening and they were out by 8 am as promisedAnd the A/C was up and running within a hourGrateful for Bob getting out here and getting us up and running for the holiday weekendCan’t thank you enoughBrian

Ge
Review №24

Installed new oil furnace and air-conditioning system. Had multiple other HVAC contractors assess the damage to the previous system and after meeting with Paramount they provided a accurate estimate and were able to get the install fast in the middle of summer!

Mi
Review №25

Had an issue with one of my furnaces and Paramount was not only willing to assist, but provided prompt, quality and above and beyond professional service! Absolutely recommend for all heating and cooling services and needs!

Wi
Review №26

Paramount Heating and AC was very reasonable in pricing, extremely professional, very neat in their work.I highly recommend Bob and the Paramount team.Bill Batchelor

Jo
Review №27

Provided lots of information on our A/C system. Very thorough.

Br
Review №28

Awesome service. Definitely recommended.

Information
14 Photos
28 Comments
5 Rating
  • Address:16 Forge Hill Rd, Franklin, MA 02038, United States
  • Site:https://hvacparamount.com/
  • Phone:+1 508-928-2100
Categories
  • HVAC contractor
  • Air conditioning repair service
  • Air conditioning system supplier
  • Boiler supplier
  • Furnace repair service
  • Heating equipment supplier
Working hours
  • Monday:Open 24 hours
  • Tuesday:Open 24 hours
  • Wednesday:Open 24 hours
  • Thursday:Open 24 hours
  • Friday:Open 24 hours
  • Saturday:Open 24 hours
  • Sunday:Open 24 hours
Service options
  • Onsite services:Yes
  • Online estimates:No
Offerings
  • Repair services:Yes
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