user
Mountain High Outfitters
1556 W McEwen Dr Suite 132, Franklin, TN 37067, United States
Appearance
Mountain High Outfitters
Comments
G
Review №1

Wonderful Selection of outdoor gear, casual and footwear❗️Karsyn was Outstanding. Great Customer service. Will be back‼️

Mi
Review №2

Friendly staff and a great store.

Jo
Review №3

Small store with not a lot of stuff. The prices are astronomical.

Do
Review №4

Excellent service: helped me get the right shoes, and when I found that I needed a bigger size after working out, they swapped them out for me no questions asked. Thank you!

Da
Review №5

Where do I start? When you first walk in, youre greeted by a host of amiable employees who genuinely care about their job and you, rather than sales or money. I worked with John, who was very helpful, spending a considerable amount of time with me to go over what I needed. Even if you dont end up finding any deals (most prices are up there), you will LOVE wandering around admiring their varied, fantastic selection. Despite the stores small size, I will have to come back because I literally couldnt look at everything. :)

Ro
Review №6

The best outfitters that Ive been to in a while. They have all of the basic necessities of backpacking (which is what I do).The staff is very helpful and was able to answer all of my questions. I would highly recommend this outfitters to all hiking and backpacking enthusiasts.

Jo
Review №7

I was very pleased when I discovered Mountain High Outfitters in Franklin. As an avid backpacker, they had all of the gear I like. I was even more pleased when I experienced their service. The staff was knowledgeable and eager to help. Its refreshing to see great customer service. I would recommend them to others and I will definitely be back.

Gu
Review №8

Very nice store with lots of Gucci equivalent outdoor clothing & gear. I wanted light weight winter gloves and looked all over to find none. No problem but I was never asked once if I needed any help but was sure given a bye when I left.

El
Review №9

I stumbled across this place on the way to Three Dog Bakery, and its awesome! There is a ton of stuff packed in here. The staff is super helpful, friendly and if they dont know the answer they will find someone who does. You can rent gear including Osprey backpacks, which is fabulous. Prices are a little steep, but I will be back.

T
Review №10

Went above and beyond my expectations!!! Were very helpful and friendly from the time we walked in the door. Very professional staff that offered to order anything that they didnt have in stock. Were patient and able to get all of the items my boyfriend was looking for and even helped to fine me the perfect pair of sunglasses!We will definitely be back!! Come visit the store. A lot better customer service than REI will very provide!!

Ch
Review №11

Best customer service I have had in an outdoor store anywhere

Ca
Review №12

Visited this place with my brother who needed to use a gift certificate. They have lots of great merchandise crammed into a small space. Most of it seemed a little pricey for me. Definitely great for someone who spends a lot if time in colder/higher altitude climates than Middle Tennessee. My kids had fun rubbing all the fleece and puffy coats and shocking each other. ;)

jo
Review №13

Great service - - friendly and helpful discussion of the products. I was impressed by the quality in the merchandise that is carried and the prices seem to be reasonable as well. I also love the location since it is easy to get to during lunch hours.

Tr
Review №14

Love, Love, Love this store! So glad to have discovered Mountain High Outfitters! They are in a great location, and the staff is wonderful! So helpful and were happy to call other stores to look for what I needed. This is definitely where we will do all our shopping for our outdoor activities. One of the employees even played frisbee with my son the whole time I shopped!

Jo
Review №15

I dont know what CR K means, but every time I shop here, I love it. The sales staff is friendly and always helpful. I go camping with my wife every weekend, if time permits, and any time we need anything, we go to Mountain High. The prices are just as good, if not better, than any other outdoor store weve been to in the area.And as far as Binks is concerned, they dont even acknowledge the customer until he or she is ready to spend their money. Thats not salesmanship. A computer could do that.

Le
Review №16

Very good location and great service. the store is lean and has the outdoor edge to it. Great selection of all outdoor brands and lots of sizes. Service was great anything we needed they helped. Will definitely be a go to spot.

De
Review №17

Staff was extremely accommodating!!! Held the store open for me so I could buy last minute rain boots... life savers!

K
Review №18

My new favorite store. Good selection, reasonable prices, nice staff.

La
Review №19

Place is awesome! Incredible selection, more than any other store around. Great customer service. SOmeone always wanting make sure that we had been helped and willing to answer any question. I will definitely be a return customer!

To
Review №20

Love all their clothes!! Trendy and fashionable.

Ra
Review №21

I only wish this store had as much to browse through as REI. The staff is always kind and ready to help. I enjoy stopping in to browse. Prices are competitive and usually less than REI/normal retail cost. Sometimes I just want to see the thing in person/ ask questions before I buy, rather than using Amazon and this is the place for that.

Ro
Review №22

Very diverse selection. High quality. Competitive pricing. Great customer service. We will be back

Jo
Review №23

Excellent selection of gear to put your hands on. Many places have limited in store stock but this place had a great stock of many of the best high end outdoor brands.

M
Review №24

Great location & layout of the store! Merchandise is easy to find - they are helpful and kind. Its definitely a favorite shopping spot in Cool Springs!

Di
Review №25

Nice store, but...Picked out a pair of shoes; they did not have my size; told me they had them in another store and would have them at their store in a few days and call me. That never happened.

Br
Review №26

I really like Mountain High. Its a little cramped and they dont have a ton of gear to choose from, but they do have a really good selection of clothing that other stores around dont carry. Also, the staff has always been really friendly and helpful.

Bl
Review №27

A great place to find all the latest brands for the outdoor closet. MHO stands up against REI to delivering great customer service, and product availability. You will find something in every nook and cranny!! Great people, great knowledgeable staff! Thank you Chris

Da
Review №28

The location is extremely convenient. The employees are helpful, friendly, and eager to serve. Its very nice, and has every outdoor apparel a person could want.

Bi
Review №29

Fun place to visit for outdoor junkies. Something for every outdoor sport

Da
Review №30

I have shoped at Mountain High several times since they have opened and have been very happy with the service and the selection available. I have purchased numerous items from them that I probably wouldnt have found elsewhere. The employees have been very knowledgeable and go out of the way to help.

Pa
Review №31

Very helpful and patient staff....I tend to talk alot

Mo
Review №32

My experience at Mountain High Outfitters was wonderful! Friendly, helpful service and a great selection of clothes. I will definitely be coming back again!

Ni
Review №33

Good selection of outdoor apparel with a decent amount of backpacking items as well. Prices are not low but most outdoor shops arent

Mi
Review №34

Awesome selection of outdoors clothing, not much on the gear side. The staff was helpful and the facility was super clean.

Ch
Review №35

I enjoyed Mountain High just as much as my children did. They had a wide variety of clothing, gear, shoes, and frisbees AND the staff members were fun to be around. They helped us with what we were looking for and knew what they were talking about. They were intelligent, knowledgable, and quite enthusiastic. It was a pleasant experience and I look forward to shopping with them again!

Br
Review №36

Great selection

5t
Review №37

It’s a great selections of different brands,Worth a visit if you are looking for outdoor stuffs

Cr
Review №38

Good selection and excellent staff. The prices do tend to be a bit high on items without a stated MSRP.

Ab
Review №39

The staff was very friendly and helpful! The boy that helped me find my shoes answered all my questions which helped a lot!

va
Review №40

Didnt have what I needed in stock but Joseph gave me a great suggestion of something that would work the same. Super friendly and super helpful!

An
Review №41

Not happy at all with this place. The first time we went in I chose some boats to buy and had them order the boats for me (they didnt have my size in stock). When they arrived and I went to pick them up they ordered the completely wrong pair. To make up for their mistake they gave me two coupons for 20% off each to use on another pair of boats of my choice. A while later I come back to gets some boats. I chose the pair I would like and go to buy them. The man at the register was very rude. First my husband asked how much the Yeti closter was and the man told him $24. We rang the Yeti up first and it was $30. My husband just told him that he would buy it offline because its $8 cheaper. The man replied with a snarky comment about how whoever is selling them for cheaper will loose their contract with Yeti. And proceeded to try to find the cheaper price online telling us that he was camparing prices from 50 other stores and that he couldnt find it on Amazon for $22. So my husband showed him. Then we tried to buy the boats. We were told they were $130; they rang up $156 before tax. Next we went to use the coupons and he rudley stated he would use the coupons on these already discounted boats. We told him the story behind the coupons. He wouldnt do anything about it. He acted very cocky towards us. We just told them we wouldnt deal with it and walked out. I will never shop there again.

Ha
Review №42

What a cool place to visit! Great selection with a friendly staff!

Be
Review №43

I absolutely love this store. The staff is extremely helpful.

Da
Review №44

First rate selection and customer service. They carry most of the premium outdoor trail sports apparel and footwear.

Aa
Review №45

Great selection and superbly amazingly stupendous superior quality customer service.

Ro
Review №46

Neat store. Nice selection.

Jo
Review №47

Great selection of outdoor items. Just opened recently so fully stocked with many options. All the higer end names you expect to find in a dedicated outdoor store. Good selection on Mens trail runners. Friendly staff more than willing to answer your questions. Plan to spend some tume there to check out all their gear!

Ai
Review №48

A little pricey! Nice store.

Jo
Review №49

Great selection. Very friendly staff.

Le
Review №50

Wide selection of everything an outdoorsy person might like!

Me
Review №51

MHO is the total package - a friendly, knowledgable staff, superior customer service, cool merchandise, a clean, fluid store layout and community support. It doesnt get any better!

S
Review №52

Very helpful.. LOTS OF STUFF even if you dont climb.

El
Review №53

Awesome store with a knowledgeable staff and great brands.

Wi
Review №54

Great place, everyone was nice. Thanks

Bo
Review №55

Great shop for any gear head. Friendly employees.

Ki
Review №56

Just went in the store with my daughter, great selection good customer service, and very clean! will be a returning customer!!

Ed
Review №57

Killer place w/ great service

Gi
Review №58

Salesman was lazy asked for price said between 100-130 some where around that I said can you find out Exact price comes back tells me price, he hovered over me and my daughter, as she tried them on, went to pay price was not what I was told guy said I was told wrong Paid the price they actually was and left . Just aggravated you have one job get it right

Be
Review №59

Nice and durable products!

Gr
Review №60

Big selection

Li
Review №61

Love this store

Wh
Review №62

Wide variety for every outdoor need.

Information
32 Photos
62 Comments
4.6 Rating
  • Address:1556 W McEwen Dr Suite 132, Franklin, TN 37067, United States
  • Site:http://mountainhighoutfitters.com/
  • Phone:+1 615-465-6447
Categories
  • Camping store
  • Outdoor sports store
  • Canoe & kayak store
  • Running store
  • Sportswear store
Working hours
  • Monday:10AM–7PM
  • Tuesday:9AM–8PM
  • Wednesday:9AM–8PM
  • Thursday:11AM–7PM
  • Friday:10AM–7PM
  • Saturday:10AM–7PM
  • Sunday:10AM–7PM
Service options
  • In-store pickup:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
  • NFC mobile payments:Yes
Similar organizations