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Publix Super Market at McKays Mill Village Center
1400 Liberty Pike #200, Franklin, TN 37067, United States
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Publix Super Market at McKays Mill Village Center
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Du
Review №1

Like all Publix it was clean and well stocked. Staff helped me find an itemWithout being askedAn U.S. Is bank is in the buildingI love their fresh breads and bakery items are good alsoA good selection of winesPlenty of check out stations

Me
Review №2

I love shopping at Publix. This location is my favorite because it is not very far from home. The place is always very clean. The people working here are always very nice and helpful. They have things that other grocery store do not.

Sa
Review №3

This is the typical good experience in Publix.The staffs are very helpful and very nice. Here no one was asking me any questions when I When I took pictures. This review hopefully will help other customers to choose this Publix. So, it will helpful to Publix too get more customers. I love Publix because,1. The people who are working always nice2. They always understand customer’s perspective3. For them customers satisfaction is #1 priority4. You can return your items or products even though you don’t have your receipts.5. They usually help customers to bring their items to the car irrespective of the age and gender6. The vegetables and fruits are always fresh7. Bakery is fantastic. They have some nice cakes. My favorite is Tiramisu. They have some great breads and lots of verity’s you can see.8. Also, the protein is fresh. You can find some fresh sea foods. Also, you are able to see some fresh Pork and beef. I only bought chicken here which is cheap. They will cut it whatever the size of the pieces. They have verities in chicken, beef and pork9. In total, its a good place for shopping. I recommend for everyone.

je
Review №4

Its a grocery store not sure what to say, they have lots of food, people are nice, really nice. Always out of the Starbucks dbl shot espresso and cream 😥🤬.Otherwise easy in easy out love it.

Al
Review №5

I love Publix but I moved out of state so I’m never in town—I went to grab a chicken tender pub sub and was definitely disappointed. The chicken didn’t get chopped and there wasn’t many veggies on it. I ended up buying more bread, some veggies and cutting & re-tossing the chicken myself at home. I basically remade the whole sub. I think it was the employees first day but not my best experience.

Ja
Review №6

We love our McKays Publix! Everyone- literally everyone- is always so pleasant and helpful. Cashiers are very personable as are most of the staff and the pharmacy staff too! They have gotten to know our family and are very friendly and welcoming to us! Have to commend Alex (customer service) and Chris (produce) this evening for really helping me out today with a last minute boutonnière “emergency”. They really went above and beyond!! Thank you!Had to add that the bakery team: Alex, Vito and Lori did an amazing job to help create my son’s graduation cake. He’s headed off to WestPoint, and I wanted a specific design. It came out adorable!

Ja
Review №7

Typical Publics, neat, clean and organized. Staff was willing to help and appeared pleased with their employment.

Ti
Review №8

Lady at the customer service was highly rude. Very snappy.

St
Review №9

Smaller Publix with good selection of dry foods, but their meat selection is slim and always expires quickly. Friendly staff are always kind. No self-checkout options.

Ki
Review №10

Friendly staff. Always willing to help!

An
Review №11

Always clean and organized. Great for last second shopping! Friendly and helpful staff.

cr
Review №12

If you can afford high prices cool if not stay away not budget friendly

Ja
Review №13

Great place to shop. Staff is always friendly and helpful.

Or
Review №14

Very nice. Clean and great staff

Wi
Review №15

Very good shopping experience. Pleasant staff. Price a touch higher than Kroger but really is much nicer place to shop.

Ak
Review №16

Its convenient and easy to run a quick errand whenever needed.

De
Review №17

Always very friendly the butcher that works back there is awesome

Ap
Review №18

No problems finding things

Mi
Review №19

I always love going in this store! Clean, not too busy, friendly employees.

Lo
Review №20

Smaller than an average Publix. Does not have everything a larger one would. But it is very nice to have a neighborhood Publix close by. Employees r helpful and friendly.

Jo
Review №21

Smaller than most Public, but generally has everything I need. Very clean, fresh produce and helpful associates, but I will not be shopping there anymore.This morning (9am on 11/22) for the 3rd time in 2 weeks, there were 2 customer service employees without masks( not chinstraps, not mouth only, but no masks). The 2nd time I encountered the maskless employees, I challenged them and they claimed they forgot.Its a few days before Thanksgiving with Williamson Countys highest positivity rates yet (and our county hospital on divert for Covid patients)! Both Williamson County and Publix have mask mandates! Unacceptable!

Ja
Review №22

I thought senior hours were 7-8 on Tuesday & Thursday. This morning the sign said 7-9 for first responders, etc (which I think is great). But when hours are changed... put it in the weekly flyer, etc. The asst. Meat mgr told me senior hours are Tuesday & Wednesday. Otherwise, I like the store and all the employees.

S
Review №23

Nice, very clean, helpful staff...

Sa
Review №24

Very nice store but on the expensive side.

Tr
Review №25

Always friendly and clean.

Da
Review №26

Willie is such a great employee! He is helpful and has a very uplifting personality. I will be back just to hear more of his stories!!!

Ra
Review №27

Good people, good selection

Ka
Review №28

Love this publix

Br
Review №29

Needed chocolate covered strawberries. They were sold out but the super nice guy in the bakery offered to make some for us on the spot!

Je
Review №30

Publix stores are always great, but this one is even better than the rest. Nestled in McKay’s Mill, it’s a bit smaller than some other stores, but it’s not lacking anything because of the size.What sets the store a part is the people who work there. They make you feel welcome and at home from the minute you walk in the door. There’s a friendly face around every corner, and they are all there to help. Add in the buy one get one deals on the foods we like, and it’s the perfect store.

Ci
Review №31

Beautiful store delicious foods

Eu
Review №32

The employees are very courteous. Been shopping there for a long time.

Jo
Review №33

Went for a deli sandwich. Very good and clerk was very pleasant.

Je
Review №34

I ordered this for my daughter’s birthday hoping it would look as nice as it did online- I have to say to looked even better! I also ordered coordinating cupcakes and they are just as amazing! Thank you to the amazing bakery staff at the McKay’s Mill Publix for making my daughter the most beautiful magical unicorn cake!

El
Review №35

Amazing as always! I love Publix 🤩

El
Review №36

Best grocery!!! Friendly, clean, affordable and a great deli...if you need it...they have it....!.

Je
Review №37

Always exceptional service

Th
Review №38

Its been a very good and maintained location to shop and to truly experience a curious and professional staff. Thanks Publix 🤠👍

Ch
Review №39

No music playing for at least three weeks in the store. Many open spots for products not stocked. The quality of the shopping experience has markedly declined in the past month.

Pa
Review №40

Good place to shop

Br
Review №41

Great selections, friendly employees.

Al
Review №42

Just a great supermarket all around. Smaller produce area than WholeFoods, but great service and both the bakery and the butcher are very well run.

Jo
Review №43

Convenient location and friendly cashiers. Sharon is very outgoing and very friendly! It makes the world of difference when the cashiers always have a smile on their face. :)

La
Review №44

Publix has done a great job of creating a culture of hospitality. Like every other Publix I have experienced, this one is friendly, welcoming, and helpful. The first time you walk in, everyone greets you like an old friend. Each employee I have talked with has helpful tips. Shout out to the fish man in the back - who taught me how to cook fish!

Do
Review №45

This store is always clean, the staff is friendly. Just wish they would carry a better selection of salads at the Deli, instead of the canned potato, macaroni and slaw. Low carbohydrate options such as broccoli salad, bean salad, etc would be nice.

An
Review №46

Best pharmacy ever!!! These wonderful people always go above and beyond for me and they will never understand how much it’s appreciated on the other side of things. I always have so many issue with insurance, and Doctors not writing my prescription properly Multiple times. I know it’s been a total pain in the a** for them and annoying to me but no way to avoid it. Appreciate all that they do to help me with the frustration of doctors and insurance company’s.

hu
Review №47

Awesome, friendly people

Al
Review №48

They are super friendly here and super clean. The pharmacists are awesome in particular. The managers and employees always ask if you need help and they keep it well stocked.But their baggers are poorly trained. They frequently put every heavy thing in one bag rather than spread it out. So I usually end up with one 20# bag and two 1# bags.Also the produce is pretty bad compared to Kroger, Whole Foods and Sprouts. Everyone has better produce than the MM Publix.

ed
Review №49

Wide choice of selection.

Ca
Review №50

I always find what I need here, and at a reasonable price. The staff at this particular Publix make it a very nice place to shop. They are friendly and considerate and the store is kept very clean and well organized.

Yo
Review №51

The staff is very friendly and always very helpful. I wish they would reduce their food prices. Extremely too high!!I only go to them for small shopping or last minute items. I go past them to Kroger or Walmart for my big food shopping for the house.

Co
Review №52

More likely an issue with store location than anything else, this store has had an issue every time Ive shopped there with long checkout lines. Publix prides itself on quick and pleasant checkout, but this location falls short on that expectation. Everything else about the store holds up to Publix standards including quality meat and produce, excellent customer service, and competitive pricing.

Za
Review №53

Amazing staff. Friendly and helpful every time. My wife dropped raspberries and they were so kind to get her more and clean the mess.

Me
Review №54

Great service! Prices are a bit on the high side but its a convenient location and their produce in the highest quality.

Ca
Review №55

Great place to shop. Friendly staff and great produce. Massive wine selection too.

Ai
Review №56

This store at McKays Mill is always friendly and has helpful people. Employees always ask can they help me find anything. Every employee always has a smile and its a pleasure shopping there.

St
Review №57

This is and has always been my favorite location. Employees like Garrett and Christy make visiting worthwhile.

Ke
Review №58

Had a bad experience today at this Publix. The cashier her name is Shelley was rude and very unprofessional. I was in another cashier line and the couple in front of me were waiting for the person in front of them to finish up. When the person behind me taps me and says the cashier next to us is open you can go over there. So I did, as I put my items down Shelley looked at me and in a loud voice said to the couple that was in front of me at the other cashiers line Sir you are next you can come over here you were first its not fair you are next. He declined because he had all his items out. As she took my 6 items she said that is only fair he was next like I was at fault and that I did something wrong. I could not believe she was acting in such a manner. I have many choices when shopping for groceries and I do expect better then this from Publix. The time of day 15:42 2/18/2015

St
Review №59

I love publix! Its my favorite market place. However, at this location, I rated them with 3 stars because the cashier was horrible. She did not speak, and she was not pleasant, at all. She bagged my deli meats with household cleaners....

Ti
Review №60

I miss this Publix so much! I worked there two years ago as a grocery stalk clerk and every body was so friendly and nice and we all were like Family! Shout out to our co worker Fedya who passed away recently. I love and miss you all!!!!!!

La
Review №61

Good selection and great service. Easy to find the items I want

Jo
Review №62

Loved the Star Wars ice cream!!

Br
Review №63

Great Publix location. Very clean and well lit with friendly staff.

Ri
Review №64

They do a great job! Ive been here a number of times over the course of 2 years and have ALWAYS had great service.

He
Review №65

Great meat Dept!

Ju
Review №66

The cashier and bagger were very friendly and helpful.

P
Review №67

Good

A
Review №68

Dr. Publix gives the best medicine for only 1.09+ tax

Je
Review №69

Great grocery store. Has almost everything I need.

Br
Review №70

The pharmacy is great! I appreciate their helpful, friendly service.

Mi
Review №71

Great service, high prices, but the lunch in the deli is very reasonable

Je
Review №72

Vanessa Demauri in the pharmacy was very rude. Her name tag, surprisingly, showed she has been a employee since 2013. She was very passive and treated the customer very poorly. Will be taking my prescription somewhere else.

La
Review №73

The pharmacy staff is always so helpful and nice. They always seem so willing to go above and beyond.

La
Review №74

Everything I need is always here. Great staff too.

M
Review №75

Rude employees, except meat dept. Seems smaller than other publix.

Ye
Review №76

Very very very unfriendly Publix store!!! Bad bad experience shop at night, was so unprofessional and rude. They owe my 14 month baby a big apology! I even dont want give a star if I have a choice here.

Ji
Review №77

Always friendly and helpful staff. Store is very clean.

NO
Review №78

They had what I wanted

Ki
Review №79

Very friendly staff and a great sub!

Ja
Review №80

See v

Jo
Review №81

Always happy and ready to help.

Bi
Review №82

A happier Publix at Royal Oaks Blvd

Jo
Review №83

Store is always clean, staff is friendly but its a smaller Publix and the selection is not great. You have to expect this with a smaller store though

Da
Review №84

Always so courteous and helpful

Ka
Review №85

Clean, staff is polite and courteous..

De
Review №86

The pharmacies are very nice

Pa
Review №87

Great customer service

Ho
Review №88

Super nice store.

Ma
Review №89

Love Publix people and products!!!

Do
Review №90

Everything is awesome

Th
Review №91

10/10 would go again

ja
Review №92

There is none better

Information
100 Photos
92 Comments
4.5 Rating
  • Address:1400 Liberty Pike #200, Franklin, TN 37067, United States
  • Site:https://publix.com/?utm_medium=organic&utm_source=google&utm_term=google_my_business
  • Phone:+1 615-591-4061
Categories
  • Butcher shop
  • Bakery
  • Beer store
  • Grocery store
  • Deli
  • Wine store
Working hours
  • Monday:7AM–9PM
  • Tuesday:7AM–9PM
  • Wednesday:7AM–9PM
  • Thursday:7AM–9PM
  • Friday:7AM–9PM
  • Saturday:7AM–9PM
  • Sunday:7AM–9PM
Service options
  • Curbside pickup:Yes
  • No-contact delivery:Yes
  • Delivery:Yes
  • In-store pickup:Yes
  • Takeout:Yes
  • Same-day delivery:Yes
Health & safety
  • Mask required:Yes
  • Staff required to disinfect surfaces between visits:Yes
  • Safety dividers at checkout:Yes
Highlights
  • Great produce:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Offerings
  • Organic products:Yes
  • Prepared foods:Yes
  • Salad bar:Yes
Amenities
  • Public restroom:Yes
  • Wi-Fi:Yes
Planning
  • Quick visit:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • NFC mobile payments:Yes
  • Credit cards:Yes
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