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Crossing Cycle
282 Cottage St, Franklin, MA 02038, United States
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Crossing Cycle
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CH
Review №1

I was tinkering with my bike trying to resolve a shifting issue on my own. I realized that was not such a good idea. I researched where to take it based on location and other factors. I decided to bring my Trek road bike to Crossing Cycle. I walked in and explained the issues I was experiencing with the bike. He invited me to bring it in to have a look. We discussed possible outcomes and solutions. Lou let me know when we would talk again for repair completion and pick up. I was happy that he followed through with everything he said. I got on my bike and it is riding better than it did when I bought it 9 years ago. Nice and smooth shifting. Fair and honest small local business to support. Nice job Lou, Thanks!

Ji
Review №2

Great experience at Crossing Cycle. Extremely reasonably priced and great turnaround on service. Ill be back for all my biking needs!

Go
Review №3

I called Lou to see if he could tune my wife and my bikes up and he sure. I ride a tricycle and my has a Trek. So I dropped of the Trek on Thursday and he had it done on Friday. Great shop great service, great personality. Cant wait to get my tricycle repaired and to get back riding.Lou has an awesome shop amazing service. What a great find. Btw I live in Milford.

Sa
Review №4

Great bike shop - found an XS road bike perfect for someone my height! Has all your basic bike necessities as well.

Ke
Review №5

We had an amazing experience at Crossing Cycle! We needed some fast repairs on a mountain bike. The owner was very helpful and responsive and fixed our bike very quickly. We were back on the road in a flash! Thanks so much Cross Cycle!!

CH
Review №6

Lou is great. Bought a bike there in June. After a lot of use, he tuned it up within an hour. He had fixed my first bike a few times as well. Just a class act. I couldnt recommend Crossing Cycle more

Je
Review №7

Great place! Super quick turnaround, amazing prices, quite knowledgeable and not going to oversell or take advantage of you. So happy I found this place!

Is
Review №8

I called them to see an availability on a bike and the employe was super rude didn’t even answer my questions and overall lazy.

An
Review №9

Support local business like this! They have always done great work on our bikes and sold my wife a new bike that fit her needs!

Jo
Review №10

Very pleased with the service, the professionalism, the quickness of tuning up my 2 bikes & the price. Highly recommend using Crossing Cycles. 👍🚲

Ri
Review №11

Lou was able to help me out of a tough spot by getting me a fork that I was having trouble finding. 100% recommend going in to shop for your bicycle needs!

Mi
Review №12

Lou was awesome and is an extremely hard worker. Wouldn’t shop elsewhere

Sc
Review №13

Quality work, competitive prices, and quick turn on repairs and upgrades. Thank you.

Ha
Review №14

Awesome service, always has the parts I need

B
Review №15

Called to get an estimated turnaround time for a service and the guy started complaining to me about how he’s the only one there and that it’s hard for him to get any work done with people calling and him having to answer the phone and how he’s staying late and blah blah blah. Poor customer service approach, making potential customers feel like a nuisance and talking them right out of supporting your local business before they even step through the door.

St
Review №16

Lou got me up and running in no time. Honest work, competitive pricing and quick turnarounds will keep me coming back.

Sh
Review №17

Good, local shop that sells mid-range ($300-$1000) bikes and repairs anything. Always a quick turnaround on repairs. Locally owned and operated (by the same family) for over 75 years.

Ti
Review №18

Great Bike guy. We have used for new bikes and tune ups, best value by far for Bicycles. I always call ahead to make sure he has some time for me.

so
Review №19

Outstanding service - very friendly, reliable, & prompt! Amazing value on quality repairs - I couldnt be happier. Get out and bike! You have no excuses with this guy in town.

Ro
Review №20

Great service. Never expected to get the bike repaired on the same day I brought it in. No pressure on up sell or needless add ons. Good personal service. Tucked away on a side street but well worth seeking out!

Ky
Review №21

This place is fantastic for kids, think bikes under the tree for x-mas...ideal!However, for the serious rider you may want to take your business over to Bicycles plus where you will find all of the brands youre looking or: Specialized, Trek etc. Additionally, the team over at Bicycles Plus are experts in repair.Happy hunting!

Ri
Review №22

Trustworthy! Excellent Service!This guy sells you what you need for your bike. I have been to so many other bike shops over the years and a lot of times they try to sell you things you dont necessarily need.If you are looking for a department store bike for your kid, dont do it! The bikes are heavy and components are horrible and are hard to work on! Crossing Cycle can sell you a decent bike for your kid!

DF
Review №23

Very rude he insulted my bike he asked if I got my bike from a cave and he was not nice in General a refused to even try to work on my bike or to fix a small problem not good service at all would never recommend yes my mom does know and my bike is not from a cave it 300 dallors u know nothing as I can see

An
Review №24

The best value in bike repair; excellent service, turnaround time and expert repair. 5 Stars!

Ma
Review №25

Lou was super helpful and knowledgeable and has a large selection of bikes. 100% recommended.

Ry
Review №26

Brought in mtb bike purchased at shop, after severely damaging chain rings (could not operate bike with damage) and was quickly serviced and bike was operable the very same day (like new).Outstanding service.

Da
Review №27

Great guy with reasonable prices. Very service oriented.

Ma
Review №28

Guy was very rude not happy!!!

Pa
Review №29

The website said that the store was open until 7 PM today, 9/4/2017, but it was closed when I got there at 4 PM

Jo
Review №30

Outstanding service!

Information
13 Photos
30 Comments
4.3 Rating
  • Address:282 Cottage St, Franklin, MA 02038, United States
  • Site:http://crossingcycle.net/
  • Phone:+1 508-528-1010
Categories
  • Bicycle repair shop
  • Bicycle rack
  • Bicycle Shop
Working hours
  • Monday:10AM–5PM
  • Tuesday:Closed
  • Wednesday:10AM–5PM
  • Thursday:10AM–5PM
  • Friday:10AM–5PM
  • Saturday:10AM–5PM
  • Sunday:10AM–5PM
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
  • Credit cards:Yes
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