I have been to this clinic with severe throat pain and fever. They did test for flu and strep throat and told its negative. Asked me to take ibuprofen 2 or 3 tablets every 6 hours. They sent throat swab to lab for culture. I suffered with severe pain and fever even after having ibuprofen. After 2 days I went to another clinic and they diagnosed me with strep throat positive. They prescribed Antibiotics and I am better now. Above all, the best part is they called me again to let me know the throat swab culture report- NEGATIVE for strep throat. . Pathetic..Never again to vanderbilt clinic. Tried to get their Patient relations team several times. But no response.

Both the NP and the lab tech were very compassionate and took extra time to make sure that we knew what I was sick with.

They refused to see us even though we were there 20 minutes before they closed because it would take an extra 5 minutes. True medical abandonment. Practitioners should be fired. They just don’t care. Pathetic and sad.

Very slow taking there time between patients waiting over one hour. I was here 9 am still waiting and had only one patient ahead of me who is gone for 10 mins.