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Franklin Automotive - Service and Repair
307 5th Ave N, Franklin, TN 37064, United States
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Franklin Automotive - Service and Repair
Comments
Ro
Review №1

Highly recommend Franklin Automotive. If youre looking for a trustworthy auto repair shop, this is it! Tim & his crew are top notch.

Za
Review №2

Fantastic group of guys. Quick work done professionally at a great price. I tend to do most of my vehicle maintenance but anytime I cant do something, they are my go to. They will continue to have my business for the foreseeable future. Tim and Hunter really know how to keep me informed and updated and do terrific work. Thanks guys!

Mi
Review №3

My first visit was earlier this week, and I could not have been any more impressed with Tim and Hunter and Franklin Auto. They diagnosed exactly what needed to be replaced on my 22 year old truck, and I am 100% happy with my experience here. Im telling you, all of their google reviews are spot-on accurate! This shop is honest, professional, quick, patient, communicate well, charge very reasonable prices, and do great work. Its all good! The shop where I used to take our cars closed recently, and I can already tell you after just one visit that Franklin Automotive will be my go-to place from now on. Stop looking, youve found the place you want to take your vehicle for service!

Mi
Review №4

Honest, reliable in providing automotive solutions at a fair cost for the quality job Tim and his team provide. Would highly recommend this business

Ch
Review №5

My first visit yesterday and the reviews have it bang on the money. Great service. Dropped my vehicle mid afternoon with no appointment and the brakes were done in and hour and 5 minutes! I had spoken to Tim who had said just bring it down and we will get it taken care of. An honest very reasonably priced shop. Hard to find in the automotive trade these days. Strongly recommend them. Fantastic. Thanks guys.

Da
Review №6

Honest and knowledgeable these guys were excellent.

Em
Review №7

Great experience! Their quote was $600 less than the first quote I got at another shop. Even better, the repair was done in half the time quoted and unbelievably at half the cost! I’ve never had a mechanic tell me they were able to do it faster and were going to reduce the quoted estimate. Will definitely be back for all of our service needs!

Li
Review №8

Best auto repair around. Best prices, and they tell you the truth! If you want a mechanic that doesnt cheat or lie to the customer, I beg you, bring your car here. You will become a returning customer. Promise.

Lu
Review №9

I recently moved to the area and was very concerned about finding a trustworthy, reasonably priced repair shop in the area. These guys were wonderful! They were very well mannered, honest and reasonably priced. I will be using them in the future.

Ca
Review №10

Always a great experience with Tim and hunter getting my car & my daughters serviced either oil changes or service engine light. They are up front on parts and labor and guaranteed all work and parts. 5 stars across the board.

An
Review №11

Though I usually have friends fix my car, I thought it was time to find a shop near home. Called Franklin Auto and they were lovely. Chatted with me over the phone a bit to discuss what could be wrong and made me an appointment significantly faster than I thought Id be able to get in.Long story short- they dealt with my sleepy self at 7:30 am trying to be awake enough pre-coffee to explain what was wrong. Hunter has a grand sense of humor and dealt with my 200 stupid questions about whether or not he thought my car would explode mid-highway. (Ive been known to be a bit dramatic at times).What a previous shop had told me turned out not to be true. It ended up needing about half the work they said and that it could actually be driven for a while longer without any worry. The crew at Franklin even checked out a few other things that had been wrong to tell me what could be done to fix.Overall, I found them all to be a lovely bunch. Informative and honest, knowledgeable, patient and pleasant to be around. Even though I didnt get anything fixed this time, I will certainly be taking Old Blue back there when she needs some work.

Ma
Review №12

Franklin Auto is an incredible operation owned by trustworthy and stand up guys. I refer many of my friends in the Franklin area. They are honest, hard working and provide service with a smile.

Po
Review №13

I normally dont write reviews, but I felt I just had to share my great experience by going to them. Tim was very friendly and honest with his opinion. My initial reason in going to Franklin Automotive was from the positive reviews from previous customer experiences. I have to say that they deserve those 5 stars and I see why others rated them that high. They will be my go to business for any future car concerns.

Ca
Review №14

This is the best car shop I’ve been to! So easy and quick to work with. Prices are low and service is outstanding. Hunter worked on my car specifically! Shout out to him.

Ka
Review №15

We had trouble with our car while on vacation. Franklin Auto gave us quick service at fair pricing. I highly recommend them!

La
Review №16

Always so communicative and fast. So happy I have someone I can trust! :)

ga
Review №17

Honest. Trustworthy. Friendly.When was the last time you wanted to stop by and just say hello to your mechanic?I wont let anyone else touch my truck.Fast service. Good communication. Reasonable price. Guaranteed work.Do yourself a favor.Tell them Papa G sent you.

Ki
Review №18

The very best auto shop in Franklin! Tim and Hunter are super friendly, knowledgeable, honest, and helpful. I cannot recommend them enough and I wont take my vehicles anywhere else!

Ni
Review №19

Tim and his team are the best! They are fairly priced, they care about your vehicle’s well-being and, most importantly, value my business as a customer. When I need mechanics I can trust, these are my go to guys.

Br
Review №20

After receiving a quote from a dealership of $1400 and wait time of 4-5 business days, I wanted a second opinion. These guys quoted me under $200 and fixed it within a day. They definitely earned my business and can’t recommend them enough!

Je
Review №21

We asked to have the code read on our car, to see what the check engine light was on for. We were told that it couldn’t be done until next week, when many places just do it with no cost and in about 5 minutes. If they took the time to help us, we more than likely would have asked them to help us solve the problem. The guy at the front counter was short and didn’t make eye contact.

Sa
Review №22

Great repair shop! They were nice, helpful, and knowledgeable about the repairs that were necessary for our vehicles. They have reasonable prices and were able to get our car repaired quickly. We will use them for all future car service repair needs.

Ra
Review №23

Tim and Hunter are incredible technicians. They go above and beyond to make sure my car is safe to drive and repaired correctly, without trying to rip me off. I trust them for any and all repairs.

To
Review №24

Friendly staff and fair price

Pa
Review №25

Hunter is a great guy! Just had my Dodge Ram 1500 repaired there. I had the dreaded Death Wobble and he set me up with a diagnosis and told me everything that was wrong with the truck. We ended up getting the Hub Assembly and the Tract Bar replaced. I dropped it off at 7:30 right when they opened and he had it ready for me before lunch. He gave me a great deal on this repair and I will likely come back for any future repairs I need on this truck or future vehicles. To top it off, when I came and picked it up, he gladly gave me a walk around and pointed out what they changed. I left there knowing that I had been serviced well! Most importantly, I can drive down the road now without hitting a bump and the steering wheel being torn from my hands! 5/5 Will do business again with them.

Ca
Review №26

Always reasonable, timely, friendly, and honest. Love Tim and Hunter and the work they do. 5 star service all around

Sa
Review №27

Tim was very friendly and helpful. I live in Murfreesboro so they were able to do everything over the phone. The price was reasonable and they were willing to work with me on it.

Ro
Review №28

Brought in my car thinking I needed brakes, after inspection Hunter and Tim said my brakes were fine, past experience with both of them has been great, never doubt what they tell me. I will continue to use and trust them for all my repairs and would highly recommend them to anyone. Lots of shops would have sold me something I didnt need, Great guys!!!!

Ir
Review №29

These guys are amazing. I was out of town and they took care of my wifes jeep and kept me in the loop the whole time. Very impressed! Thanks guys!

An
Review №30

Took my car in to change a caliper, rotors and pads. And not only was I offered fair price but was also given a ride back to work. It was done quickly and my brakes are better than they ever have been. I will coming back anymore repairs that I may need.

Bl
Review №31

Called about a door repair, and they told recommended that it would be faster and cheaper to just call a locksmith. Putting customers first like this is unheard of!

Sa
Review №32

I was traveling through town on a long road trip and stopped here to have them check my squeaking brakes. The brake pads just had some rust on them, and the technicians did not need to do any repairs. They were honest about that, even though I wouldnt have known the difference if they had said I needed the pads replaced.

ja
Review №33

Got our brake hose fixed in a timely mannerWe are from out of town, so it was a great help to us. Very courteous and professional!

Ma
Review №34

Extremely pleased with Franklin Automotive. They explain whats going on with your car and are happy to answer any questions you have. Finding a mechanic you can trust is worth its weight in gold and thats what you get with Tim & his crew.

Je
Review №35

When my car broke down, I googled an auto mechanic in Franklin. Franklin Automotives service definitely deserves a 5-star rating. They quickly diagnosed and fixed the problem for a great price. Very professional, very courteous.

Ch
Review №36

I would highly recommend this shop to anyone. Great mechanics, fast, and very affordable. I will definitely be back to these guys!

Su
Review №37

Franklin Automotive is a first rate independent service & repair shop newly located at 307 5th Ave N in Franklin TN. Im writing this review on behalf of my husband and I who have had Ted & his mechanics service and repair our cars for over 25 years. We first found Teds Auto Service when we lived near Memphis in Cordova TN. Not knowing that Ted and family moved to Franklin area, we just happened to find his shop near I-65 shortly after we moved here in 08. We were thrilled to have him work on our cars again. Now Ted and staff have relocated in downtown Franklin, right next to the Alexander dealership. My husband recently had Franklin Automotive replace his brakes and Im having them work on my wheels. All of our experiences have been very positive, fairly priced and service was done in a timely manner. Ted is an ASE Master Mechanic and Wesley is a Master Mechanic Technician. They are very experienced in working on all kinds of vehicles, including foreign ones. You can trust Franklin Automotive.

MI
Review №38

Our brakes were hanging up. we pulled in they jumped right on it and had us fixed up in a little over an hour. 5 stars aint enough they need more like 9 or 11.

Gl
Review №39

Franklin Automotive is my go to repair shop! Hunter provide excellent service, was knowledgable and provided me with the best options for my car repairs. Not to mention was quick to get the job done.

Jo
Review №40

Tim went above and beyond to get me back on the road. Very friendly and responsive organization!

Jo
Review №41

Fast, more then fair priced and good communication what more could you ask for? Since the first time I went there I literally haven used anyone else

Sk
Review №42

A great timely manner service. a very reasonable price.

Do
Review №43

Great guys! Fast quality service. I will be only using them to service my cars from now on!

As
Review №44

Best ppl in town!!!!

Br
Review №45

Work done quickly and correctly.

Da
Review №46

My vehicle was diagnosed within 10 minutes and they didnt charge me a dime because the transmission was shot and I didnt want to have it fixed. Also, they advised me not to drive it anymore and offered me a ride home. Ill be back for sure!!

Jo
Review №47

Wonderful team there and great service.

Ma
Review №48

They are nice honest and super efficient

Ca
Review №49

Trustworthy

Information
13 Photos
49 Comments
4.9 Rating
  • Address:307 5th Ave N, Franklin, TN 37064, United States
  • Site:http://franklinautorepairs.com/
  • Phone:+1 615-472-8052
Categories
  • Auto repair shop
  • Auto electrical service
  • Auto radiator repair service
  • Auto tune up service
  • Auto wrecker
  • Brake shop
  • Car service
  • Transmission shop
  • Truck repair shop
  • Wheel alignment service
Working hours
  • Monday:7:30AM–5PM
  • Tuesday:7:30AM–5PM
  • Wednesday:7:30AM–5PM
  • Thursday:7:30AM–5PM
  • Friday:7:30AM–1PM
  • Saturday:Closed
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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