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Benson Auto Company Parts
28 N Main St, Franklin, NH 03235, United States
Comments
LE
Review №1

The service has always been great. The cost went up once more. I did not like that being a low income VA person. Over $60.00 is to high. I may have to go to some one else.

Cl
Review №2

It was great as always . Dan and Mark are great representive of the company. They make you feel welcome and work with you on what you want in a vehicle . They work with you and your budget and never try to pull a fast one on you. Great guys to work with

Lo
Review №3

Great friendly team and environment. Quick service. Nice area to wait for your vehicle.

pa
Review №4

Josh does a great job as service manager. He’s professional, genuine, accommodating and very pleasant.I’ve had my truck in twice over the past two months and couldn’t be more satisfied.Thank you,Paul Tremblay

Ph
Review №5

I recently went in for an oil change, the experience of checking in getting the oil changed and checking out all went great. After leaving the shop and driving 10 miles, I got a low oil warning on my truck. I immediately pulled over, crawled under the truck and checked to make sure oil drain plug was in and not leaking, then I checked oil filter for leakage both proved to be ok I looked for any other oil leaks and found none, I then popped the hood and checked the oil level and found no oil on the dipstick. I called Bensons and got Josh on the phone, after I told Josh my situation he said he would send someone right out to my location. When the mechanic arrived he checked for leaks and the oil level, he decided, just what I had thought that not enough oil had been put in by the mechanic who had done the oil change. He added oil to fill it and I went on my merry way. All this could be prevented if on the oil change check list the mechanics would recheck the oil level after starting and running the engine for a moment./

Sh
Review №6

They ordered the tire i needed and i had a fast appointment to have the doughnut changed out.

Ju
Review №7

Quickly got me an appointment and repaired my flat tire almost as soon as i got there.

La
Review №8

The whole experience was amazing. Best car experience I’ve ever gone thru. Marc Hastings was truly amazing and he made the process so easy. He listened to exactly what I wanted and made it happen. Everyone there were sooo nice.

KA
Review №9

THE BEST CUSTOMER SERVICE I HAVE EVER HAD. HAVE BEEN A BANKS CHEVROLET CUSTOMER FOR MANY YEARS BUT THE SALESMAN MADE YOU FEEL YOU WERE THE MOST IMPORTANT CUSTOMER AND WAS VERY VERY HELPFUL. I THINK I AM A BENSONS CUSTOMER FOREVER!

Mi
Review №10

Love the place. They always take care of me!

Ka
Review №11

I scheduled an inspection and was able to pick a date and time that worked very well for me. Check in was quick and easy. There is a small cafe across the street that I was able to grab breakfast at while I waited. About thirty minutes later I was back in my vehicle and on my way.

An
Review №12

Sales person Dan did the best Ive seen in long time my old car would not have gone anymore, and the sales dept did their job and got me into a new vehicle. All in all Ive had an excellent experience thanks to Benson auto

Jo
Review №13

Our experience on the 25th and many times in the past have been nothing less then the best. A great company to do business with. Fair and considerate!!

Sh
Review №14

Everything was perfect, from making the appointment to the service. I got a free oil change because my husband had a scheduling problem. Way beyond excellent customer service. I appreciate their caring about how we feel.

Mi
Review №15

Great place. My appointment was done in a very timely manner and the customer service is always outstanding, they also go above and beyond to schedule around my busy work life

Da
Review №16

The staff treated me very and looked at things I was concerned about and assured me that everything was I perfect working order and did what I ask for in repair in an exceptionally great work and in a timely manner

Lo
Review №17

I didn’t even buy a truck here. I inquired about a trailboss and spoke with Meghan who told me she would reach out once she had some in stock. I ended up getting one at a dealer in mass! However Meghan in fact did what she said she would and reached out to me and congratulated me on the new vehicle. I will look to purchase here in the future because of this positive experience! Thank you! :)

Jo
Review №18

Excellent experience from start to finish. Dan and his team were excellent. Finance department was non threatening and throughout my experience there were benefits built in with the consumer in mind. They are in a small town and you feel like they take care of you. This is my second auto from them and each time they have offered a better auto for a decent price compared to some of the local competition.Thank You for a great experience..... I’m hoping my daughter actually lets me drive my new car soon lol !

Wa
Review №19

Always a pleasure to have my vehicle inspected and serviced there.

Ca
Review №20

Benson auto has a great crew. Easy to talk to and easy to work with.

Kr
Review №21

Meghan and Keith were incredible! Down to getting me into a new car with a better rate! Work their magic after trying a few months ago i will be forever grateful for their hard work and dedication to us !

Ka
Review №22

STILL THE BEST. GET YOU RIGHT IN ON TIME AND OUT IN A TIMELY MANNER.

de
Review №23

The staff is always friendly and knowledgeable. They are just a great local small business

Lu
Review №24

Between sales and service I couldnt have been treated any better! Thankful for the great experience I received! I am so happy with my 2021 Colorado ZR2!! Will return for future sales and service!

Je
Review №25

We always get excellent service from Marc Keith and the whole team!!! We have bought many vehicles there and will continue to purchase from Bensons

Ju
Review №26

Brought my car in for its first oil change. Very friendly and good service. Overall I was very happy. They also took care of my squeaky windshield wipers at no cost!

Ja
Review №27

I was able to make an appointment very quickly, and Shawn was very accommodating. He was even able to do an inspection at my last minute request, which was greatly appreciated since I forgot all about it! Thank you for your excellent customer service!

Er
Review №28

I actually drive 45 min away just because I trust the service manager Josh and have always been treated great he always explains what the plan is and keeps me in the loop!

Ti
Review №29

Just bought a new car a month ago. It had a minor electric glitch. Salesman and service team had me in a loaner and car looked at immediately. Seamless interaction. Highly recommend.

Da
Review №30

Courteous, respectful, and thorough. What more could one ask for.

Ma
Review №31

Service Writers are excellent and had my truck back as promised completed and on time.

Lo
Review №32

Staff are personable, professional and extremely helpful. Excellent customer service

Do
Review №33

Always treated with respect, friendly, and very professional

Ma
Review №34

Good service on time

Ju
Review №35

The sales team at Benson Auto provided a seamless experience for me with the purchase of my new Chevy Silverado. The follow up after the sale to make sure I was 100% satisfied is what really makes them a great dealership.

Sk
Review №36

We purchased our vehicle from Benson because they had exactly what I was looking for when nobody else in the area did. My last Chevrolet purchased in 2015 was from Banks in Concord, the sales was excellent however, later when I needed to bring it into the service as well as the collision center the experience was horrible!! Everything at Benson has been a pleasure. We will be purchasing our next car here and doing any services to my car here.

Ro
Review №37

Megan did a great job getting me the truck I wanted. This is the second time she has done this for me

Sh
Review №38

We had an excellent experience, will recommend to family and friends and we will be back! Thank you to Zac!

Jo
Review №39

Service is always great

Ne
Review №40

The guys in service do a great job keeping me informed of what needs work on my vehicles and why.

Ji
Review №41

Very professional, know their customers.

Ch
Review №42

Everything went very well

Ke
Review №43

As always the sales staff are top notch people.

ji
Review №44

Great customer service and I was in and out super fast.

Na
Review №45

Sales & finance were extremely kind and helpful. Thank you Dan & Keith

ri
Review №46

As usual, professional quality work from this outstanding dealer.

Da
Review №47

Got me taken care when I needed it!

Bi
Review №48

Good experience. Friendly staff.

Ro
Review №49

They corrected the problem with not putting the spare under my truck bed very quickly

Ja
Review №50

Bought my Chevy here several years ago. Traded in for a newer one and I love it. The staff is always friendly and very professional. Often get my cars fixed her and they supply a free loaner vehicle often if you call in and check if ones available.

Gr
Review №51

The Silverado we bought from Benson Auto Company was refreshing, from no sales person being overbearing or pushy to following through with communication and pricing. Also my family and I did not have to stay at the dealership for 1/2 the day when buying the vehicle. Our process took only 2 hours and we drove home in a new Silverado. The service department has been over the top with any questions I have had about the truck and any service we have had done to the truck. They get a five star rating from my family!

ja
Review №52

Great service always willing to help and make sure that I have a way to still do what I need to do. So thankful for a great company like Bensons. Highly recommend them to anyone for services!!!!

Fr
Review №53

Always a great experience with Bensons. I bought my truck from there 16 years ago and its still going strong. Ive always had great service there and the staff is great.

Be
Review №54

Always great!

Jo
Review №55

They were absolutely the best! I truly appreciate all of their support and work! Nicest folks ever 😊

Ke
Review №56

Very professional and quick!

Ka
Review №57

Quick and easy

St
Review №58

Our sales rep, Bob Hines went above and beyond. He was very knowledgeable and made the transaction so easy. So glad we went to Bensons!!

Ri
Review №59

Great people

Jo
Review №60

On vacation in Tilton NH. Engine light comes on and we end up in Franklin NH at Benson Auto Co. Outstanding service ! Professional, prompt and courteous. Upon arrival an older gentleman approached us and promptly escorted us to the service department where upon Joshua Beauchemin courteously and promptly was able to have our vehicle seen, diagnosed and parts replaced in a timely fashion. Suggested a restaurant close and called when said vehicle was finished.We are so grateful to Benson Auto staff. You guys Rock!!

le
Review №61

Excellent

Da
Review №62

They’re the best!!

El
Review №63

I have been using this company for over ten years and they are the best

Wi
Review №64

Friendly staff.

Da
Review №65

Always Great Service! Bensons Service Team is #1

Ni
Review №66

Im not impressed with the company. Ive had nothing but problems with the car and they wont do anything about it.

it
Review №67

Staff is super nice but every time i bring my car in it comes home with more problems than it had.

Fl
Review №68

Very nice.

Ro
Review №69

Pleasant place to buy a vehicle.

Information
69 Comments
4.7 Rating
  • Address:28 N Main St, Franklin, NH 03235, United States
  • Site:http://bensonautochevrolet.com/
  • Phone:+1 603-934-4351
Categories
  • Auto parts store
Working hours
  • Monday:Closed
  • Tuesday:8AM–6PM
  • Wednesday:8AM–6PM
  • Thursday:8AM–6PM
  • Friday:8AM–6PM
  • Saturday:8AM–6PM
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
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