Had to be one of the weirdest dealership experiences. Went to see a car that was advertised for 15K online. When I got there, the price was somehow 26K. The additional 11k was attributed to their up-sells. Such as reconditioning of the vehicle. Which was an oil change and brakes. I give the place 3 stars for a nice welcoming interior design and polite sales people.

26 Motors Long Island is the real deal!!!! First of all let me just say WOW to the cars! I mean these cars, all of them, are all luxury and all in tip top shape. Second of all, these guys are HONEST. No BS, no games, straightforward and honest from the get go. Big shout out to Jake, Eric, and Charlie, and the rest of the staff that detailed my car to perfection - you guys were amazing, THANK YOU! You all went above and beyond to take care of my financing requirements and my car needs, and I truly appreciate the attention and care they gave me. They found me the perfect car, got me a payment LESS than what I was willing to pay! I will definitely be coming back here and sending all my friends and family. I’m glad I stopped by here and you should definitely too.

Met Richie today at the dealership. Very friendly and courteous. Looking for a different color Infinity. Will definitely come back to see Richie again to look for the perfect oneThanks

JACOB WAS AWESOME! GREAT KID!They made my process a really positive experience.Got the exact car I wanted and I’m glad I went through these guys!JAKE WAS SUCH A GREAT HELP!Everyone here is amazing.

Richie had been so helpful getting the vehicle we want. The process had gone smooth. We will refer our friends!!

I would give this Auto Company 1 million stars if I could. I just purchased my very first car which was a 2018 limited Jeep Cherokee. The staff was amazing in helping me with my purchase. I would definitely like to thank Michelle for ALL her help with addressing every question that was asked. I definitely recommend this Auto Company, you will NOT be disappointed...

Great service would recommend to anyone makes you feel very welcomed good cars good prices

Richie and Michelle were amazing and our experience was great! Recommend purchasing your vehicle with them.

Richie had been so helpful in our vehicle search. we hope to see him again!

Being in transition moving to another state was already stressful as is, and having to purchase a mew vehicle doesn’t make it any better, however, Jake, his father Charlie along with their teamMade it extremely easy!From quickly showing the car and thoroughly going through everything with my father and I, making sure to answer all our questions and concerns, we couldn’t ask for better.Once we went through the purchase of the car, we had a whole photo shoot with the red bows and confetti poppers !-Talk about red carpet experience, literally!-The whole experience was very personable, and will definitely recommend anyone looking for a great deal on purchasing a vehicle. Keep doing what you do 26 Motors!

David Ayuso was very profesional, he helped me find the exact car for my wife. She is very happy with the service we received

I purchased a Infiniti G37 I been looking for this car for a minute but i found it and I had a great experience at 26 motors shout out Jacob for helping find my dream car

Today was a great experience today met with Richie at 26 motors awesome customer service skills show me a good time.

Our representative was very helpful and detailed in his offers. Thank you for your help. Richie let us know about their numbers prior.

Stephan Luna was my salesman, he was very honest very transparent, the information that was provided to me was very clear, the finance manager Jake explained everything I was paying for and to be very honest it felt like home as soon as I was greeted, thank you so much. I will definitely be buying another car as soon as I’m able to.Again thank you Stephan, Jake and everyone at 26motors, you guys were greatOh and by the way I purchased a 2018 c300 !!! Thank you 26motors. My new family

Nice dealership Richie was very helpful have beautiful cars for good price was very happy with the experience.

I love Richie as my salesman. He was perfect. I loved the honesty and ease of purchasing the vehicle. I would recommend 26 motors a hundred percent.

So I came looking for a car around 20k and stopped by luxury motors but the sales man were so stuck up and weird all they cared about was money so after I left I started walking down and seen and dealership called 26 motors Long Island and as soon as I entered Jacob was so nice and respectful and got me in to my new Nissan Maxima in no time shout out Jacob that young kid is a star

Just want to say how amazing this place was. Jake, Charlie, Richie did an amazing job taking care of us here at 26 motors. I loved the experience ! Took their time to walk us through everything and explain it all so we were comfortable with making my purchase. Even gave us a red carpet congratulatory walk out. I highly recommend 26 motors. I was able to walk out today with my favorite Mercedes benz c300 fully loaded. Thank you !

Jocelyn was completely unprofessional and rude. I had called about a car that I had been looking for over 4 months, finally found it at your dealership. I had already read reviews online about how the online price might go up $8-$15,000 more than what was advertised. I was completely fine with paying whatever it was. I have cash in hand and all I wanted to know was how much cash should I take out of my bank before coming there.The receptionist Jocelyn first gave me attitude when I asked what the dealership fee would be, saying No that she didn’t know, not saying she could ask or anything just no. Then I ask her if she can please find out for me and she rudely says “I would have to go ask a sales manager” not saying anything else just that she would have to go find one so I ask her nicely could you please do that for me? She gives an attitude, says hold on, to which I say thank you, then she hangs up on me. I gave her a few minutes before calling back, after about 6-7 minutes it rings and rings. I call back again and same thing, no answer. I try again a few minutes later and she answers without saying anything, puts me on hold with the music and never answered the hold. I was holding for a while and I heard a click the music went off and all I hear is her huffing and then puts me back on hold without saying anything. I hung up tried to call again and again and she just picked up and hung up! I could not believe that this was happening because I was ready to pay well over the price you were asking for the car because I had been looking for months for a car like this and was fine with paying over blue book for that look. She is very unprofessional and lost that sale before it could even be spoke about. I have set aside over $35,000 for a weekend car and I am more into the look of a car than whether the car is a good deal or not. I would pay more so that I don’t have to go through the headache of painting it or buying things for it to make it my dream getaway car and the car I wanted from you guys was what I imagined my car to be. If she would have just let me talk to a sales person.

Found a car online for $9,450. Called this place ahead of time to confirm price just excludes taxes and DMV fees. We go there and there was another $8000 as additional costs which represented reconditioning the car. I would have given this place a zero if I could. Such a waste of time.

Worst experience Ive ever had with a dealership and salesperson named Priscilla. If a vehicle has a pending deal on it, then let the inquiring customer know they are not first in line instead of giving runaround telling me still waiting on response from management when its been days since I originally inquired. Just be honest and upfront with customers! I would have driven over 20 hours to purchase the vehicle I wanted from this dealership, and I never even had a chance. They cold shouldered me from the get go. Good luck staying in business with that customer service!

Thanks so much to Richie and all the other guys at 26 Motors Franklin Square. I walked in and a couple hours later drove away in a car perfect for my family! They were so friendly, took the time to clean up the car nicely for me, were super cool about my kids running around the office while I signed and got me a great deal! Definitely recommend!

S/o to Richie best sales man in 26 motors at Long Island go down there and get your dream car we just did red on red Alfa Romeo

Highly disappointing. I have been following up with this company almost daily for a week and a half regarding a vehicle. I live out of state and requested additional information about vehicle as images contradicted their description on a truck. I asked for verification or images if possible. I spoke to several different employees over the days and one of which was a manager who was highly unhelpful.They stated they couldn’t help me and they don’t deal with out the door prices so they couldn’t tell me? I asked all employees if I could place a deposit on the vehicle as I did not want to lose it if the details and new photos matched. I had ordered a flight ticket to come today a few days ago because I was promised I would get images by Friday. That didn’t happen.Today, I was waiting for an employee to contact me after they promised they would. To their credit, they contacted me but forgot what for and still didn’t have images or information.I have been waiting all day for things promised to me. I look online and find out the vehicle I was looking for was sold? I call the dealership and they stated there was nothing they could do and if I wanted it I should have placed a deposit!! This dealership is ridiculous and a waste of time and money.

Great place great service and great people. Expect premium service and a luxurious experience. Highly recommend!

Awful awful service. This place is a scam, don’t fall for it. My husband spent a week calling this place for truck he wanted. We were ready to buy a flight to New York and come buy it. He kept speaking to a salesperson who told him someone would contact him....all he wanted was a picture of the engine.He EXPLICITLY asked if a deposit was needed to hold the truck. One of the managers told him no. We waited for a truck, spoke to FIVE different sales reps only to look at the listing and see it was sold.He messaged someone asking about it who said they forwarded him to a manager....NOTHING.As someone who is in sales, this is ridiculous. This company is a scam, I don’t understand how they manage to sell luxury cars. I would rather walk than buy a vehicle from them. Worst car buying experience ever.

We work w their cars, they are the absolute best. Before selling a car they complete brake replacements and filter changes, wiper replacements, which most dealerships don’t bother doing. They really take care of a car and go above and beyond before allowing a car to leave their lot. Nothing but compliments for this dealer!

Terrible dealership. They have a great selection of nice cars but they wanted to add thousands in fees to the car I wanted simply because I planned on paying cash. I also didnt appreciate the high pressure sales tactics. The staff members are EXTREMELY, EXTREMELY pushy. The pre-owned Mercedes was listed online at $49,000 +/- before taxes/fees. Once they added taxes and fees, the price came out to roughly $62,000. Taxes on that car were $4,226... so where is the other $9,000 coming from? They had a very hard time explaining these fees to me and I was CONSTANTLY asked by three staff members (multiple times by each) if I was ready to buy the car today, before I had even turned the car on or even test driven it.If you are looking for a low pressure, friendly dealership, this is NOT the place to be shopping for your next car.

Amazing experience will be back again for my next car

My experience at 26 motors was great I came in on a Nissan Maxima and that was the easiest purchase I ever did shout out to Jacob for helping me every one should definitely ask for him his work ethic is great

Bunch of scammers. All they do is lie to get you in the door and waste your time. Customer service is garbage and I would highly recommend you do not do business here. Nothing but disrespect since I walked through the door. You’re better off going to literally any other dealer like American Auto leasing. Don’t believe anything you see on their website because it’s a bunch of lies. I understand that as a car salesman I need to do their job but being nothing but deceitful and complete liars is definitely something that should be noted.

Stephan luna. Excellent service very nice people. Stephan is very nice and respectful and a good guy to help you out

Beware, read the fine printThe price listed online is nowhere near what theyre actually asking for.Whatever you see online add at least 8k to it before taxes.I called and asked about the price before I took the 2 hour drive, I was assured that the price online was the asking price but after I got there they came with all the BS charges and fees.Stay away from this place. Also, dont let them run your credit! They told me it was a soft inquiry, nope! Its on my report now...Dont believe me, look at their reviews on cars.com

Thanks to David for helping us with the best deal and all the help, thanks

Terrible place pretty sketchy if you ask me ... I saw a car they had listed online with a reasonable price for a basic bmw when I get to the dealership the car was buried al the way in the back then when I spoke to the salesman about a price and what fees they charge he said no fees just sales tax and dmv registration then he send me to his finance manager office when asked about the price he raised the price 12k more cause I wanted to buy it cash and he said the online price was only a finance deal not cash deal then on top of the 12k bump in price he said I have to pay for a new inspection even though it already had one and I had to pay the transportation fee from the auction to his lot and pay detail fee which is obviously bogus fees when confronting the manager about the price he gets very offensive and say you cant find a car like this for this price when I showed him how many more cars are out there for a lower price he gets upset and kicks me out and says leave my store now !!! BE CAREFUL WITH THIS PLACE DO YOUR RESEARCH AND TRY WHAT EVER YOU CAN TO AVOID THIS SCAMMING DEALERSHIP

Very Poor Customer Service experience.After putting down a $500 deposit on a vehicle the vehicle was sold and there was no further communication from the dealer.They salesperson nor the dealer reached out to make arrangements to refund me my deposit.I called the dealer several times to be told the salesperson Jake was not available or either running late or hell call me back.The deposit was made April 21st 2021 and I am still trying to retrieve the $500.00 deposit.

The experience here was amazing. Everyone was professional as well as helpful with my experience. I would recommend this dealership to any and everyone!

Richie was great! Totally honest and upfront! Didn’t walk out with a car, but totally appreciate the transparency

Great customer service. They were very nice showed me some nice cars. Definitely recommend them. Richie is the best!!

I spent 2 weeks looking for a car for my daughter until we came across Diamond cars. Everyone was so helpful and welcoming. Jake was amazing he treated my daughter like he would treat his little sister giving her advice as he knew her for years. I would recommend Diamond cars to all my friends and family.

Richie had be so helpful through out the process. I am beyond satisfied with my purchase. I love my CLA 45 AMG. Thank you much to the whole 26 motors Long Island staff!

Stephan, thank you for your exelent service andattention, I wi like to go back and make bussiness with you.Thank youQuintino Lopez Reyes

My family and I came in thinking this would be another dead end in our search for a car but we were completely wrong. Instead we walked into a place with down to earth people all waiting to assist us to the best of their ability. Each of the employees were helpful, especially Jake who went above and beyond. So thankful to have come across their business!

Jacob was the greatest omg i purchased a 2019 ILX aspect and the service was great definitely go to 26 motors and ask for Jacob E

I’d like to appreciate Richie for all of the amazing work he did. I am beyond satisfied with my purchase. Thank you to the whole 26 motors Long Island team!!

They were amazing and really helpful! Love my car and the service 3> definitely recommend this place. Richie help me out!!! He is amazing thanks richh

Stephan was genuine, and courteous, quick and got us in and out without delay a pleasure to work with

Awesome experience, very professional and highly recommend them 👍...

Dope Experience!Flew in from Atlanta, and everything was beyond fair and friendly. Great service, up front pricing and also built a personal relationship for business down the line! Richie, Coby, and E all top salesman and representatives of the company! Definitely coming back.

I bought a beautiful Mercedes-Benz c300. I am beyond satisfied with my purchase. Special thanks to Richie, Eric, and Charlie.

Richie,Michelle, Charlie was the greatest so professional and caring great people

Richie had been very helpful in guiding me to get the vehicle i want. Highly recommended!

Awesome place, fair price, & very welcoming the process was very quick love the vehicle we got from them. My wife and kids love it they where very negotiable and fair ! Thanks Again 26 Motors !

They give new meaning to the red carpet treatment. Every question answered, every request delivered with coffee and cookies. Everyone was friendly and and easy to talk to.I’m going to be back to get another good deal on a truck for my wife.I’m definitely pleased with this deal.Sincerely,Louis Garcia

The service here was amazing the whole staff helped me to get the car that I wanted.

So, about a month ago I began to search for a pre-owned Mustang for my nephew. My search led to a car located only 10 minutes from my home; Diamond Cars R Us, located in Franklin Square had what seemed like the perfect car. I called the dealership and Mordy answered the phone. Having sold cars in the past I know a lot about sales, service and navigating the process. Well, I couldn’t have been more pleased with how Mordy handled the call. He simply said he had the car and would be willing to show it to me whenever I was ready. He didn’t push and a few days later I stopped in.As I arrived I met Jake. He was cordial and inviting and as I spoke with both sales associates I knew I was in the right place. Mordy mentioned that he wasn’t just looking to make a sale, but to establish a customer relationship; This really resonated with me. While I was there I noticed a Mercedes GL 350. I’ve never owned a luxury vehicle, but I thought I heard it calling my name! I suggested if things went well I would be buying 2 vehicles. After we purchased the Mustang there were two minor issues. Jake and Mordy handled this situation seamlessly, working hard to make things right, and they did! The kid loves the car and I got a great deal, and I know the business. Two weeks later I drove the Mercedes and fell in Love with it!If you are looking for a preowned vehicle at a great price, I strongly recommend checking out the good people at Diamond Cars in Franklin Square. I would be remiss if I didn’t mention Marcos, the owner. He worked with me on price and helped with financing for my nephew, which was a bit challenging. They went above and beyond and here I am with my New, Mercedes. Clean, pretty, and runs like new. I will buy from them again and anyone in the market should give them a call. Thanks for everything guys!

I want to give a big thank you to Jake Mordy and the entire Diamond team for making my car purchase so easy and smooth! It was my first time buying a car and I never thought it would be that easy. These guys say u work u drive and they really mean it! My situation was definitely not an easy one, but nonetheless the guys at Diamond Cars provided me with a professional service from our very first phone call. Being in the dealership was a pleasure, and all of my questions were answered patiently and clearly (and believe me I had many). I love my new Mercedes; Ill definitely be coming back to Diamond Cars R Us for my next car, and I will be sending my family and friends too! Come see these guys at Diamond - they are amazing!!! Im glad I did, and I know you will be glad you did too :)

From the initial phone call i made to the office I felt like I knew Richie since grade school. Very personable and attentive to my wants. Process was extremely smooth and within a few hrs I was sitting nice in my new X5. Great team and service!

Richie was a nice guy to me and wonder person too. He made me get the 2018 Honda accord.. nice dealer and friendly too

Nice cars and friendly people like richie

Richie was extremely helpful and was able to help me out with every question I had, made the whole process so much easier and allowed me to get the car I’ve always dreamed about. Ask for Richie!!

The ladies who answer the phone are so ridiculous. I am telling them I am ready to buy their car and requesting me to connect to sales to discuss the pricing, but they just hang up saying that I would have to go that branch store to discuss that. What stupidity is this?

Marco, Richie, Jake and the team work hard to help me accomplish my dream. I highly recommend if you are serious about getting new wheels

Jake, Jonathan, Mordy and the Big man are real great to work with. They made sure the car buying experience was smooth sailing. I’ve bought cars before from the commercial dealerships but I can confess that this family owned dealership is better because you’re not forced to buy what you don’t want. I’ll definitely do business with Diamond Cars Us. Thank you again.

SCAM SCAM SCAM!!!!I talked with them to check a vehicle and they said the final price is 21k! I said I’m coming from Boston to NYC, so give me final price and they still said 21k + tax and registration! When I went to a dealership they said car is for 21k + 5k ( hidden fee ) + 3k ( transportation fee from an auction to their location) total was more than 32k!Why the F… that I have to pay ur transportation fee? Okay but why are they hiding the price ? They list cars for way low and say that listed prices are after 5-6k down payment!Not friendly, unprofessional service !Do not go there to waste ur time like I did ( whole day )I have also added a screen shot of their reviews from cars.com ! Check it before u make a decision!

Went in an looked at cars, Richie was very nice and showed us around. If you looking for a luxury car here is the place to go !

Had a wonderful experience @ 26 Motors Long Island... Everyone from Richie.. Charlie .. Jake & Eric... Came down looking to drive away in a New Vehicle & I Did just that.... So Thank you All!!

Richie and Eric you guys are the best 😍😍🙏🏽 the service was excellent wish was a ten star ratings.

26 motors Long Island did an excellent job hooking me up with a 2020 daytona and making sure the entire process was smooth sailing. Ask for Jake when you get there, he is a trustworthy salesman and helps you get the best deals. Initially, I went to luxury motor club and was not provided with the proper attention so I decided to check out 26 motors and Jake did a phenomenal job helping me get approved for a 2020 daytona!!! These guys at 26 motors are top tier!! Best Car dealership experience ever!!

Thank you Richie for all of your help and patience 🙏 definitely a place to shop 150 out of 100

This dealer is amazing very good prices and service Thank you so much!!!

Richy…. Jake…. Are the best they held me down real good experience

Very helpful, kind & fast passted.. jake.Richie and Eric was AWESOME!!!

Id like to thank Richie Who helped me perchase my New X5 ///M. Gracias

Richie was very transparent, great service, great disclosure, willing to come back again.

Jakes the best. He had helped my sister who is 19 get a reliable car. My mother as well was hooked up with a dodge van clean and such affordable price. He works with you nonetheless. He gave the best customer service my family could ask for him and his dad Marcus. I advice anyone to buy an car(s) from them.

I purchased two vehicles!!!!! What a great 👍 place to purchase a car. They met us feel comfortable and with no pressure whatsoever. Marco the owner and his son Jake went beyond. Making sure that my daughter & l are 💯 percent satisfied during our purchase and after. We highly recommend this place.Ps. They also speak Spanish

Great service. Richie took care of us in finding the vehicle we wanted.

Awesome customer service from these gentlemen. highly recommended. Check them out. I bought a 2020 camera. it was a great experience. 👍

I would not do business with these people if they gave me a car for free. my husband drove by earlier in the day and saw a car but didnt have time to stop in at that moment to look at it. he looked it up online and texted me pictures of the car and I liked it too. after work, we took a trip with our son to inquire about said car. the first sales rep we encountered with had to have been a brand new salesman. we live in nassau county and the dealer is in nassau county yet he literally had to ask what the sales tax was in nassau county three times. it really showed the level of incompetence and lack of hearing if he literally couldnt google it after I told him 3 times within 3 minutes. my husband asked for an itemization of basically what we would be paying if we left with a deal that day. the first numbers that he drew up was waaaaay higher than what the online price was. when my husband inquired about why it was different from the web price, salesman started stuttering I thought you saw this car outside. ooooh you looked it up online, so Ill give you the web price, why didnt you say that bro? so again my husband asked for an itemization with the new and lower web price. everytime my husband started to ask a question this salesman kept cutting him off. his boss mustve realized he needed help so he stepped in. my husband asked HIM for an itemization of the car. and I swear, one of the first things that man said was if you want to do business, you have to let me talk. my mind was made up at that point, you do NOT speak to potential customers that way. if my son wasnt there, I wouldve given him a piece of my mind filled with obscenities because of the tone he took with my husband. overall, $2800 in transportation fees about $3K in dealer fees a $48K web price with fees ended up with $65K bottom line WITHOUT the taxes and registration fees. What? I repeat, what? please stay away from this place.screenshot of what we saw on the internet and then picture of their itemization.

Good people ask for Richie he is really helpful and marco is the best making it happend. No complains good business!!

Shout of to richie rich for making it easy for me to purchase my first car excellent customer service if u looking to buy a car this is the right place

Richie the boss! Hook in it up! Amazing serviceEric and Charlie alsoAmazing team

GOT A M5 !!!!!!SO HAPPY WITH NEW CAR 26 motors is the best

I would like to give a big shout out to 26 motors long island they helped me find the car that i was looking for they work out great prices for me also they got me in and out thanks to richie, charlie, eric, and jake.

These guys are very nice . I came all the way from Maryland. They took care of me and I’m very happy with my vehicle.

Scam !!!!my friend visited to dealership couple days ago and the staff were so unprofessional and mean!!! the listed price is not the real price ! ! they add 10k on top of every vehicle which is not stated in any 2nd source websites. they only have 4k less price on their own website which is not even visible!do not waste your time and money!

Went to 26 Motors Long Island today. Great experience, the guys working there helped me through the purchase. Special Thanks to Richie and Erick.

I didnt know buying a car would be this easy. The minute you walk into the office you feel welcomed by the amazing staff. The car buying process is extremely easy and they are there for you every step of the way. The next time I want to purchase a car, I am definitely coming to Diamond Cars R Us again.

Very helpful and straightforward bunch of gentlemen. If Im ever in the market for a car again I will absolutely return here, highly recommended!

A terrible experience, drove 4 hours with information received over the phone. Arrived to get over a 30% increase on the online price which included a $3995.00 dealer prep???. Dont know how they sell anything.

I drove an hour to this dealership to look at a Mercedes C300, which I had called and made an appointment for. When I got there they suddenly couldnt locate the vehicle and they claimed it was in the other lot. Instead they insisted on showing me cars outside of my price range. The manager couldnt have cared less about the issue, and was trying to talk to me about financing on a vehicle I never even saw. This was a total waste of time for both parties. Would not recommend this dealer to anyone.

Best place to come get your car! No hassle! They work with you!

Richie was the best. Recommend all

Richie at 26 motors and the entire group where great and got me un the car of my dreams. Thank you guys.

They are really friendly and professional at the same time. Really honest with the final price they disclosed all the fees before giving the final price and run your credit.

I was very down having to surrender my Jeep, and was driving by Diamond Cars. Something make me stop and go in to look at what they had not knowing what l was going to do. I met Jake, a very kind young man. I explained my situation and instead of trying to sell he something l couldn’t afford, he guide me to a older car that fit my needs. He not only went out of his way to make everything go smoothly but make the car look beautiful!😊 l will always be thankful for his professional attitude and his kindness.Highly recomend this place😊

Wow!! Talk about excellent In and Out cars service!! The Diamond Car team is great in what they do. Great pricing, very helpful, fast and efficient. I absolutely recommend everyone experience the In and Out experience at Diamond Cars R us.. Go see Jake!!!!

Scam artists! Added 10000 in fees to internet price.