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Hi Sense
196 Concord St, Framingham, MA 01702, United States
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Hi Sense
Comments
Le
Review №1

Terrible store. Prices are twice as high in comparison to other beauty supply store products. Store employee eyed me the entire time I was in there. Will not be returning.

Lu
Review №2

Buyers be aware:This store sales defective equipment and does not reimburse customers for such purchases.Very dishonest store, sold me a defective Peanut Shaver and did not accept the return.I explained to them that MA Law required retailers to reimburse customers within 14 Days of purchase of the item is defective, like in this case, their answer was that the law does not applied to them.

Je
Review №3

Awesome place! The two brothers were kind and very helpful in assisting my other half find what she needed. Thanks guys! Oh, the songs played in the store were inspiring.

De
Review №4

I was quoted a price of $200 for a wig. When I get to the register the lady that sold me the wig begins to engage me in a conversation. Where r u from, long drive, etc. Meanwhile, the man at the register rings up the item for $249. Once he rung up she walked away. Worse case of bait and switch Ive ever encountered. Be aware! I wont return.

JD
Review №5

Hate this store! Most of the products this store stocks cater to the black community. The items are overpriced and the people follow you around and very closely at that. The discrimination is so obvious is ridiculous. People of color stop supporting these people, they have no care or respect for you! Id rather take the drive to Boston or order from Amazon.

Vi
Review №6

I forgot to review this store. Bought a product from here at almost 2 times the price elsewhere and even on the companys website. I understand they have overhead and all other expenses BUT no! 2 times the price isnt right.

Al
Review №7

Terrible customer service. Kept giving us attitude and being extremely rude. The second they realize we were about to buy something and weren’t just looking their attitudes changed. But by then it was to late. If your going to treat customers like you had better things to do than your job. Then in my mind you don’t deserve to have the job. No plans to buy anything from them...

Ha
Review №8

Had wonderful customer service from the lady manager that works there. She helped me with everything I needed and was super friendly. Told me how people go in and complain about price, but if you want quality for hair they have it. They have licensed people working so they may charge a little more than other places, but its all up to you in the end.

Ch
Review №9

Rude!Not a store for poc...we walked in and waited in the back for 15 minutes. Not once did a sales rep ask if we needed assistance. You want the $, but not the customers...and the store wreaks of stagnant water & dead vermin.

jo
Review №10

I had a pretty good experience here. The pricing is justified by the quality of the hair. Tbh Id pay a little bit more here rather than drive all the way to Boston and back for a couple bucks cheaper.

C
Review №11

Great

da
Review №12

Nice wigs, great assistance from a young Brazilian lady. However severely OVERPRICED! I did purchase because I kind of had a hair emergency but the wig were like 75 dollars synthetic 😣

An
Review №13

I did not get the hair I wanted but the people were nice and there were variety of hair types and products

Ca
Review №14

Horrible! Hours on the door say 9am, I had a 930am appointment 20 mins away from here. They showed up at 930 and I missed my appointment!!! Awful customer and they were not apologetic at all. I will be contacting the better business bureau. The icing on the cake? They charge twice as much!!

Bi
Review №15

Lovely selection, beautiful wigs but very expensive

ja
Review №16

Awful!!!! stay away from this place! horrible customer service. The son sold me a product, told me it would remove my blonde color but instead it made my hair 5x lighter, awful!!!!!!!!

El
Review №17

Awesome, cool stuff.

Le
Review №18

Braiding hair

Qu
Review №19

Ok did not have what I was looking for

Da
Review №20

You find variety of hair products such wigs, hair dryer etc slippers its a one stop shop

Ms
Review №21

They insist on no return of goods once sold,bought hair reaching home the quality was so bad .There evn extremely expensive

Sh
Review №22

Its to expensive

Ch
Review №23

They will follow you around store, goods are super expensive compared to other places, they do jot have a lot of options..colors

li
Review №24

They were friendly.

gl
Review №25

Good

Mi
Review №26

All very expensive

Information
11 Photos
26 Comments
2.3 Rating
  • Address:196 Concord St, Framingham, MA 01702, United States
  • Phone:+1 508-820-0777
Categories
  • Beauty supply store
Working hours
  • Monday:9:30AM–6PM
  • Tuesday:9:30AM–6PM
  • Wednesday:9:30AM–6PM
  • Thursday:Closed
  • Friday:9:30AM–6PM
  • Saturday:9:30AM–6PM
  • Sunday:9:30AM–6PM
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
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