We recently went to Moritz Kia looking for a new Soul for our daughter. Juan helped us out and was an excellent guide through the whole experience. He was very courteous and helpful and genuinely tried to find the right fit for us. He never pressured us to buy. We ended up buying 2 cats from Juan. And I’ll be coming back in 2022 to buy my new car from Juan. Thank you Juan, and thanks to the whole staff at Kia!

My husband and I cannot praise this dealership enough! From start to finish the process was so smooth. Eric was our salesman and he answered every question we had and was never pushy at all. Greg was our finance guru and walked us through all the fine print in the absolute most efficient way. He was fast but very thorough! Thanks so much to these 2 amazing guys and everyone else who was incredibly friendly while we were there! We love our brand new 2022 Kia Carnival!!!

I just left with the second car Iv purchased from Moritz. And I’ll be back in the future for numbers 3, 4 and 5! Iv had such easy time with both purchases.My sales rep, Carlos Sanchez, was top notch. He was very attentive when he needed to be but knew when to give space for my wife and I to shop and talk. We really feel like we were taken care of.My wife couldn’t be happier with her new T’Ride!!

What a great experience today! The people were awesome that helped us find a new car when there are none right now.Feeling lucky and well always trade with the Moritz group👍Thanks yall!

Went to this place today and they have no cars on the lot. The sells rep Javier just left us standing there. We were treated like a germ. I would never go here. I guess I looked like I had no money.

As with every other time we have purchased or leased a vehicle from Moritz Ft. Worth it was actually a pleasurable experience. We have never been pressured or our trade in or keys held hostage. Everyone is always pleasant and helpful.

Good initial service to get the paperwork and everything signed. Will call you if they need any extra paperwork regarding a vehicle. When it’s flipped and you are the one asking for updates and things of that nature, there’s not so much that sense of urgency as before. I know it’s about making the sale but at least give some kind of updates or at least answer 1 of the 4 calls we’ve given you.Update 08/09: Carlos (not sure of last name) has horrible customer service. We call different times, nobody ever answers. We go up to the dealership and everyone is just sitting around, dribbling basketballs, standing around, etc. just seems like they ignore the phones. But that’s the only way to get any kind of answer. On top of getting the car on the 23rd of July, we’ve been told multiple days it’ll be done and finally today we ask again and the original service issue hasn’t even been looked at. So we just want the car at this point and have the service done at a later date since it’s under a warranty plan. Can’t do that because they still haven’t done inspection and fill it up with gas. I really wish I went somewhere else had I known it’d be like this. There should definitely be some kind of compensation or push back on a payment, maybe even have the contract forfeited at this point because how am I about to receive payments on something I don’t have. Never even got. I got to test drive it and that’s it. I’m sure there’s other professionals in the building but who we dealt with wasn’t ideal at all.

The people here are amazing. George the sales manager was who we were referred to and he didnt disappoint. Everyone from the salesman to finance did an exceptional job. We definitely felt valued.

Excellent experience very professional our salesman who helped us was named Chase and he is the best salesman that I could have ever had. Great customer service, good attitude and very professional he will do whatever it takes to get you the best deal! totally satisfied.10/10 recommend 💯

This Kia sold me a lemon car. The transmission has went out 2 times in a year period. It is a 2020 Forte. Kuala consumer is offering me minimal compensation. Luckily the warranty is for 10 years or 100,000 miles.

Disappointed in the car parts department.Given the wrong Item even after they checked the VIN number they got off my insurance card. Called them to let them know wrong Item .Had to drive all the way back to the dealership through rush hour traffic same day for a simple thing like a Air Filter. Could have been avoided if person had done there job and checked Item number properly before I left.Thank you

Cant be more happy with the service from Anthony and Greg. These guys really know what they do. The process to buy my car was easy, fast, professional and friendly.Definitely I would buy again another car with this dealer and I recommend it 100%.I was shopping from different dealers and the difference with this one in particular made me buy the car.Thanks guys.

Purchased my Kia Telluride from Moritz. I had a chance to work with Rick Spell. My overall experience with Rick and Moritz team was excellent. The team was professional, punctual and straight forward.Rick was able to work with me on my schedule and kept me up to date on the delivery progress of my vehicle. I would highly recommend Rick Spell and Moritz team to anyone who is shopping for a vehicle.

Great looking place. Mask are required. They were pretty busy but still got personal. I was with my friend picking up her car and the personal customer service was amazing. Also they gave her a great deal did everything they could to help her out. Maurice and the really awesome Ohio State fan in finance really care about the customers needs. Great honest guys! Her mini van is amazing! 10 stars!

Nothing but great experiences here. George and his team are great! Bought a telluride and was a bit hesitant about the ceramic tint they added, but now that it is summer it is totally worth it. Our kids are cool inside the car within a minute or so!

I normally cannot stand getting my car serviced, waiting or dealing with upselling.. This dealership is wonderful and genuine. Michael in the Service Department really made my trip there worth while; He went above and beyond to make sure I understood what was being done with my vehicle, cost and overall visit - I am truly appreciative. I will now be going here every time for any service needs on my Kia Soul.

A wonderful experience. Went in with the intention of fixing my car and just looking at some new cars. Joana Avalon’s helped me and didn’t pressure me at all. She walked me through the entire process and made sure I understood everything. Gave me multiple car options to pick from that matched my needs and when I found the one, helped me to reach a financial goal. I was able to walk out with one of my dream cars. Finance department was also wonderful. The surrounding staff was fun and engaging as well. Overall a wonderful experience!

Called ahead to make sure a vehicle I was interested in was physically at the lot to test drive, the ensured it was there and when I showed up the vehicle wasnt there, it was being borrowed. They showed me the same model with different paint and higher mileage and tried to pull the wool over my eyes on the pricing. It was 2 grand more than the vehicle we originally wanted to look at.

Rick Spell is the only salesman I will use there and Greg A is the only guy I let close my financing. They are genuine, friendly and no pressure to put you above your budget or add ons. I typically deplore buying a vehicle but I have used them 3 times and taken my 2 adult children to use them. Great upfront pricing. Great trade in values and great service.

Juan was courteous. Got more than I expected for my trade-ins. Went relatively quick. Expected 3-4 hours. Done in 3 hours to driving away.Marla on finance was great. She covered my options and got me to my expected payment and terms with 2 cents. Very professional and friendly.

I absolutely highly recommend this dealership. I will be a customer for life. I cant say enough to express how awesome they are. Over half of my friends and their family have bought cars from here and when I went to go buy a new car I was blown away. Just trust me - STOP HERE FIRST!

Would highly recommend this place. And I bought the Kia Sorrento and it definitely looks nicer than the Land Rover. My salesman was Juan Nunez and he is top-of-the-line. I would highly recommend asking for him when you go there. They even put a tow hitch on my vehicle and it was done in one day. This is a 10 Star Place if I could give it 10 stars!

Absolutely outstanding performance from Jakob Livingston and Allyson Mahan the level of sincerity and commitment was through the roof and well over my expectations. I had all my needs taken care of in a timely manner, they answered every question on point, and got to drive home in the new car that I had my eyes on fantastic work I recommend anyone to go see Moritz Kia for their next car tell them Dustin Copeland sent you you will not be disappointed

I haven’t done business with anyone but Moritz since I moved to Ft Worth. Now I think it’s time to move on. My last sales experience was not positive. Now Their service department has disappointed me. They know they messed up because for the first time the have not sent me a review. My windshield washer would not spray and I was due for service so I called to get a Saturday appointment. They were full and offered me Monday at 7:00 am. I said I usually have to wait 3 hours on a Saturday so I’m concerned about scheduling Monday when I have to be at work by 9:30. I was assured it would be ok and would be out in 30 minutes or so. I get there at 7:00 am to find I’m 9th in line before the doors open. Once again I was assured I had plenty of time. Finally at 8:30 I asked for a update. I was told “he’s working on it. He can’t find the leak”. Leak? What Leak??? My only complaint was windshield washer stopped up. They got the service man straight on how t read a service order and let me know I may be late for work. They knew I wasn’t happy and asked me if I wanted them to stop. I said no, but I don’t want an inappropriate rush job either. I got my car back at 8:55. They washed but the back was still dirty. My inside windshield never got cleaned. They barely reviewed my service that I signed and paid for but really let me know I need to buy a new battery for 385.00! On my service paperwork it was marked battery refused… It was only recommended at my next appointment. Moritz has lost me.

I had my Kia Rio in for service and Clint was the best at helping me out, giving me information, and helping to complete the service. I’ll keep using Moritz Kia Fort Worth for all of my service needs. Management, please recognize this awesome team member.

BEWARE - The Financing Dept: While I have enjoyed the Certified Pre-Owned I purchased a few months ago, I have really been bothered by an experience there that left a bad taste. They knew my decision to buy was payment driven. We went back and forth several times. Finally, they got the payment close to what I wanted and, as an aside said, You were approved to get the extended warranty. I thought great! Not one time was it mentioned that they had added and additional $3000 to my principal for this, nor was it offered as a choice for me to decline. Electronic paperwork was flying. It was never offered for discussion. It just showed up in my paperwork. By the time what had just happened clicked I had already signed.

I had been looking for a used car, I found one at a different dealership ( Graff Chevrolet) and was going to purchase there until they added on a OSF of $4000. We then saw a vehicle here, called and spoke with Anthony Santos, who told us the vehicle was still available, offered us the opportunity to come see it right at closing time!! Thank you Anthony!! We showed up, test drove the vehicle and we liked it...I asked for the price out the door, it was in my price range and no OSF of any sort. Im proud to say we bought the car and I am so satisfied with how fast the process was and how great of a Team that works there!! I would highly recommend Anthony Santos, he is young and ambitious and has very great customer service experience. Thank you again!!

Bought a car from Scott Avant here and he was super helpful and friendly the whole way through!!

****Awesome Dealership****This Kia dealership and service center was fantastic..the service manager fit me in for a oil change and service.. totally 5stars..My wife and I own 2 brand new Sportages bought from Moritz Kia..we love them..4 time buyers from them..wish we could give 6stars.A shout out to Frank the service manager..you are the best!!

Everyone was very helpful and informative about the purchase and vehicle. I will definitely recommend to friends and family.

My family has purchased from them I the past. They have always been friendly and sought to get us the best deal. I tried to buy from Moritz of Hurst, but as a first time car buyer with no credit history they did little to find me a better interest rate. Moritz is Forth Worth got me a much better deal and treated me well. I will be back to buy cars from them in the future. I recommend them.

Greatest experience we have had buying a car, Juan was great to work with. They were fast, friendly and efficient. Will recommend to everyone I know!!

Outstanding experience in buying my 2022 Telluride. Javier Ahmad and Scott Avant went above and beyond in making this a pleasurable experience! They got me the price I wanted!

Every thing from the purchase of our vehicle to inspection and oil change process was amazing. The customer service was great too!

We’ve owned our Kia Sorento for almost 10 years now. Just turned over 100k miles. Took it into Moritz and dealt with Jenna. They did a fantastic job on everything! The detail on the interior clean job is great! We got new tires and the car literally rides like a new car now. Runs great as well! Just very pleased with the service Moritz provided. Wife is very happy 😊

My sales rep was Scott W. and he did an amazing job! I had told him what my min monthly payment was and he did just exactly that. He was nice and went above and beyond. Thank You Scott Walters

My experience here was fantastic, Anthony Santos really helped us find a vehicle that suited our needs and has stayed in contact while we wait for our vehicle to get checked over before we go home with it.I would deff recommend not only this establishment, but Anthony as well...THANK YOU (☞ﾟ∀ﾟ)☞

Just another good old American dealership: Over promise and under deliver. I bought a used car from this dealership and I was extremely disappointed at the service they provided. They told me they would fix some details that the vehicle had, and the salesperson agreed to fix them all. After my wife took the vehicle for the promised fixes, the people gave her an attitude We do not fix these type of details on used cars. And on top of this, they did not fix all the agreed-upon details! Skip this dealership. I shouldve bought my vehicle online and avoid this type of establishment.

Jim is a great salesman. He sat in the car and explained all the features to my 16 year old when she got her first car.

I took my kia in for an oil change and when I got it back a mere couple of hours later, it was making horrible noises. I took it back in and was told that the suspension may be off. Now Im being told that I need to pay for the work to fix that when I left my perfectly working car and whatever needs to be fixed now happened under their possession of the car. Absolutely terrible!

Hard to get a hold of service person. Did a lot of work. Washed van even though the weather turned cold and windy. Van clean on the inside. Didnt steal my change. Loaner fun to drive. So far so good. Everything fixed.

Scott Walters was excellent. Love my new Stinger

Dropped off our running vehicle 5/ 24/21. No check engine light. Car making a sound. Received a call saying the engine died on them in their possession and that we would need a new engine costing 10 thousand dollars. I find it very odd we drop off a running car and then it died on them in their care and now want us to pay for a new engine. Also want to charge fees to us for not even diagnosing the issue which they say they would have to get inside of the engine to know.

Always looks out for the health of my car while not being too pushy. Great service, will let you know what is coming due so you can save up for it or get the parts yourself. Staff is super friendly.

My high compliments to Rick spell he guided me through all the financing very helpful very knowledgeable I highly recommend him to anybody its going to buy a car from Moritz Kia

They were quick and super nice. Definitely had great experience at Moritz Kia.

Fantastic service all the way around. They saved me probably $500 or more!! The entire team is respectful and friendly. Michael is who assisted me and was right on with his communications with me. Totally impressed. Actually, a little over a year ago they replaced my entire engine and saved me many thousands of dollars. Thanks Moritz Kia of Fort Worth to your entire team!!Bradley Dean

Obviously my name isn’t Ned Flanders. But I am well known in the community and I also own businesses and I don’t want this review of my bad experience to somehow effect my team in anyway. I’m leaving this because of my experience I had with a fella named Kevin from this organization. I’ve never met someone that makes a living off of sales and customer service that treats customers in such a way. I wouldn’t recommend buying from this location to any of my staff or any of my friends or family in the community. I literally called Classic as soon as I left and we made a deal on 2 new vehicles the same day with 0 hassle. Buying new vehicles shouldn’t be a struggle especially when you can pay for the vehicle same day. That experience blew my mind. I’m still shocked on the whole ordeal.

I would NOT recommend buying a car from this dealership. I have been dealing with them since March. Had problems with my car from day one. They finally put me in another one which runs good but has some minor maintenance that needed to be done. Its been a month and still havent fixed it all. The manager hasnt returned any of my calls. They have very bad communication skills. Salesman are nice but management SUCKS!! I amCurrentlySitting at the dealership has I typed this.Tell them I was not leaving until my car was fixed the way it was supposed to be

Absolutely fantastic experience! Filled out the forms online, told them the price I wanted and they got it done for me. No pushy sales stuff, just genuinely nice people!

The customer service Ive always received from Moritz is aone-of-a-kind, personal to fit your needs and outstandingly professional. I Love my K900. Its always turning heads and receiving compliments of its beauty. Moritz Kia Fort Worth is definitely the best dealership Ive done business with out of 20 year of my experience with purchasing vehicles.You will never know what youre missing until you try Moritz Kia Fort Worth, Texas🤝.

Great experience. I never felt pressured at all. Worked closely with Maurice Curley and Mario Meza and I would recommend anyone ask for them. They provided me great service and made me feel comfortable. They answered all of my questions thoroughly. I would go back.

We started the process yesterday with Fabio, he asked when can you come in to finalize everything, we stated the next day, (today). We arrived today only to hear Fabio is off today. What) the communication was horrible.Antonio decided that he was going to assist us. He was PERFECT. He listened, he educated us oneverything. It was a smooth transition. Our financial guy was PERFECT. His personality was amazing. Team Telluride.His level of professionalism was exceptional. We appreciated his patience.

Jenna in Service Department has helped me in the past but she was off today Michael stepped right up to help me explaining things and getting repair work done well.

Jenna was awesome. Got my car in immediately, and done on time. Will definitely be scheduling my appointments with Merits through Jenna.

Their service department and techs have all the knowledge and class of a tote the note lot service department. I will get rid of this car as soon as possible and will never own another kia again.

I will never shop at this dealership again. I went in to inquire about a used vehicle and also just to get an idea of what they would give me for my trade. My current vehicle, which I bought at this dealership in 2018 as a brand new car, has under 13,000 miles on it and I had researched theBB value as well as the trade value before going into the dealership. The running back and forth to the “sales manager” was a joke as was the offer on my vehicle. I don’t trust this dealership and specifically don’t trust the sales manager. Buyers beware of this establishment.

I had never taken my car to be worked on at the dealership before because I was under the erroneous assumption that repairs would be too expensive. However, if I had taken it somewhere cheaper, I know they would not have gone above and beyond like the techs/mechanics at Kia.The service manager investigated my problem more in-depth and found the faulty component. He got on the phone and traced down a replacement without having to charge me the whole assembly unit. They saved me a lot of money in the short and long term. Thanks guys!

My husband and I recently purchased a Telluride from Zen at Moritz Kia. Let me start by saying how kindly we were treated from the time we began discussing the purchase of our new car, until driving it off the lot. Zen, our “Bow Tie Car Guy” was professional, enthusiastic about showing us the vehicle and left no stone unturned in explaining every detail about what the Telluride had to offer. We knew this was the car for us and began negotiations. It’s a tough vehicle to get your hands on due to demand but we did our research and tried contacting several dealerships to find the right price and trim and found out the hard way that Zen was the most fair and helpful! We are so pleased with the follow up and care he has given us even a week after our purchase! I encourage you to visit Moritz and ask for Zen for your next car purchase!

Great service! We had engine issues traveling cross country, and they took great care of us and our car!

Moritz Kia Fort Worth has earned my business for life. They are truly out to satisfy the customer, Im very happy with my new car, and how helpful the entire staff was most of all Management.

I looked everywhere for a specific Telluride trim, color, & package that is hard to fine. Everywhere I called, they had just sold one & I was so frustrated. However, Juan at Moritz helpede get exactly what I was looking for. He was so helpful, friendly, and professional - he worked with me to give me a such a good deal, that I flew in from out of state to buy this car. Juan made the process as seamless as possible and delivered on everything he promised. Literally couldn’t be happier with Juan, Moritz, and my new Telluride. Highly recommend!!

Best service hands down!! Jenna was away very friendly and informative know what shes doing and wants to help her customers this the place to be for cars and auto issues

If you’re a person who likes things so be clear cut dry and transparent. Do yourself a favor and go on to the next dealership. They sold me a truck where A/C was messed up. After I signed the paperwork they told me it was messed up but would fix it.Told me “it’ll be done Tomorrow” the whole time it was in the shop.They had the truck for 10 days in the shop for an AC problem????Then I took it home and my heater was not working.Took it back the next day and they said nothing is wrong with it (heat only comes out if passenger side vents). Not I gotta pocket money to get heater fixed after buying truck from them.This was my first vehicle purchase and the experience was not pleasant at all. Very frustrating buying process.Maybe I’m @ fault for signing all the paperwork Before I made sure every little thing was okay but I suppose had too much faith they’d sell me a decent vehicle.

I really do hate the car buying experience but at Moritz Kia they made it a really hood experience. Carlos was so respectful of my time and willing to accommodate us well. I totally recommend. Excellent buying experience.

Fast, fast, fast. Very courteous. Did I mention fast? At the last Kia dealership I used. I would sit for 4 plus hours, with an appointment, to service my car. At Moritz dealership, My car was done in an hour to hour and 20 minutes. Very pleased.

From the moment I walked into the dealership I was treated very well. I walked in right after getting off work wearing dirty steel toed boots and a work shirt. It didn’t make any difference. I might as well been wearing a suit.The salesperson (Carlos Sanchez) listened to my needs and showed the car that met my list of features. He was knowledgeable, professional, and upfront with the information I needed to make a purchase.I returned two days later after test driving 7 different cars. Again, my wife and I were treated very well. I wouldn’t hesitate recommending the dealership to purchase a vehicle. I made the purchase with Carlos on the second trip.

Very kind professionals staff nice SUV and car you wont go wrong everyone so nice the office waiting area nice TV you feel like you at home even had vending machines nice clean bathroom.offer you fresh cold water waiting time not long when it come to getting your manual service done oil change rotation tires etc. Great prices make a great gift for him or her Anniversary Birthday Valentines or just to because I love youGo ahead treat yourself

Great service department! Excellent folks working there. Kept me informed all along the way during my service.

I had nothing short of a positive experience when purchasing my car from Moritz Kia. Jim Oppenlander was so helpful throughout the entire process. He patiently answered every question I had and thoroughly went over all of the features in my new vehicle and how to use them. When I was waiting at finance, he even came and helped me review my manual and explained how service under the warranty will work.Everyone I came into contact with at the dealership was so kind and ready to serve. Purchasing a new vehicle can be a bit stressful but I didn’t feel that way at all here. I drove 4 hours one way to purchase at this dealership and would definitely do it again.

Thank you Scott Walters for your help with the purchase of my new 2021 Sorento. You were awesome when I purchased my first Sorento and knew you would do the same this time. I truly appreciate the fact that when I have taken my car in for service and you see me you always stop to chat with me. Very courteous and friendly. Thanks again.

Had a great experience. After a test drive in one of their older used vehicles I was concerned about the breaks. They took the vehicle back did full inspection of break system and kept all the numbers proving the work they did as well as parts replaced. They did this under faith that i was a potential buyer, that stood out to me. I ended up purchasing the car, and have been very happy so far. The salesman I had was very knowledgeable about all the models on the lot, as well as engine specs. I believe his name was Dayon. Great dude. And made for a great experience. Our family has now purchased three vehicles from Moritz company and will continue to return. Keep up the great work fellas.

I own a fleet of Kia’s and have always considered Kia to be the best fit for my company. I recently had one of my cars towed into Kia Fort Worth that had a key issue. I notified them the car was being delivered to them and the problem and expected a follow-up call. After several days I hadn’t heard from anyone and called 3 times to be told they would have to call me back but no one ever called. After over a week I called and was told that the parts had been ordered. After not hearing from anyone in week 3 I called and asked for the service manager who explain someone in my office approved the repair and parts were on order. I told him that the repair didn’t need to authorized because it was under warranty. No one had called me or my office to authorize a repair. After 1 month I got a call to pick the car up. When I arrived and paid my portion of the repair, they couldn’t find my key for over 20 minutes until finally someone found it unmarked in a box. I asked several times to speak with the service manager but he never came out. The car had been sitting there so long that the battery was dead and it took another 20 minutes to get someone to jump it. On top of that the car was covered in bird poop. They were very non-responsive to getting my car for me. I’ve never been treated so badly and will choose not to use this dealership ever again.

I had an awesome experience here last week! I purchased the car online, they followed up the next day and told me all the information over the phone, when it was ready for pick up they let me know and I just had to go in for the final signing. Super convenient and awesome, didn’t have to spend all day at the dealership like you used to. My sales rep Scott W. was absolutely awesome and made the buying experience totally great!

Took my car in for a warranty repair & couldnt have had a better experience. Chris kept me informed multiple times throughout the 2 day process. He was very nice & professional. Car came back running like new! Excellent!

Efficient, fast, knowledgeable, and friendly.Michael did a great costumer service job!!!

Best service person ever! Kept me up to date constantly and kept checking in with me. Great visit!

Good service. Great deal. Jacob Livingston was my salesmans he made it quick and easy.

Chris my service advisor was great! He gave an accurate time frame for my oil change to the ready. Facilities were clean and there was a desk area for me to work while waiting.

Great place and people ! Make sure to ask for Anthony Santos as your sales consultant recommend him 100%. He was very helpful and explained everything thoroughly.

The service was good, but their customer service needs a lot of improvement.

Always a friendly staff, willing to help explain not pushy and their Auto service also excellent. Use car sales man and manger very will to work with you. May be purchasing a new vehicle if the. Price is Right🍀🚗💰

Everybody that we saw and spoke to was very courteous friendly helpful professional… I would definitely recommend Y’all to anyone … Especially extra kudos to Harry and Marla who are the ones that took care of us… Made us feel like they really wanted to help us to get the best deal for us they could… Made us feel very comfortable and welcomed… And that is very hard to find anywhere anymore… So thank you Moritz Kia for the best customer service I have experienced in a very long time

Thank you so Moritz Kia! The service was QUICK & the entire staff was so very helping. Plus, we even got a rental- keep up the great service Moritz!!My new favorite Dealership

I recently moved to the area and this was my first visit here. They were very helpful and on time. I was impressed that they followed all the Covid protocols.

Called. & stopped in for headlight & fog light. Didnt have to wait that long and job was done. Haven’t been that happy with the Clay Cooley location in Irving. I come to Ft Worth often so plan to come there more.Thanks.

Great customer service once you get past the normal sales tactics. Felt like we got a fair deal.

The staff at Moritz Kia are amazing! They are very helpful. I ended up leaving my car for several days. They gave me a nice loaner car, with a full tank of gas. My car is still under warranty so I had to pay nothing except for refilling the loaner car with gas when I returned it.In addition, I had just returned from a camping trip and my car had mud all over it.... They washed it for me. ;)Thank you for your OUTSTANDING customer service!!!

Went in for a new car and Brandon was awesome with everything. Never been happier !

I loved everything about my car purchase fromMoritz Kia in Ft Worth. Scott, Internet Sales and Dean, Business Manager were great to work with. The only place I would send my friends to for a Kia!!

This review was in January....Not happy with Kia! I was looked in the face and was lied to when I bought my car!This review was just 9/16/21I guess besides the sales staff lying to you in the face the service department employee Jenna lies right to your face also!! And when they know they have lied they dont send out a review for you to do! I cant believe people or rather a place of business will allow this sort of thing to go on! Totally wrong!!!10/06/21Thanks to the service manager Frank for reaching out to me to resolve the issue I had on 9/16/21! I greatly appreciate it!!

Best dealership hands down.. This is my 3rd vehicle with Moritz! sales people are always nice and seem to care about you and your needs, not just a sale Rebekah is new and she is great! Goes above and beyond to make sure you are happy with your purchase. Thanks to all of Moritz team I would not go to another dealership for my purchases!

I would like to thank the team of gentlemen who made things happen for my daughter and I last week as she purchased her new car. They went above and beyond to make the process go smoothly. We were greeted with a warm and friendly smile by the receptionist. Maurice was very knowledgeable and easy to talk to and he broke down everything for my daughter to understand. Greg and Brad worked their magic with the numbers. And a special shout out to Washington for even bringing us to Moritz Kia Fort Worth in the first place. My daughter told him what she wanted, color and all, and he saw to it that she got exactly what she wanted. I will definitely be back when its time to purchase my car. ~Cheryl

Worst customer service award for sales and finance goes to.. Don’t waste your time or money here. Prime example as to why car salesmen/dealerships have a bad rep. Guess the Moritz group is so big now they allow this type of service to continue. Sell one car for a lifetime, rather than multiple cars over a lifetime! Great sales tactic.

Poor service department, had to call several times to follow up after I was not called back. Broke my window button while in service then denied responsibility and made me pay for the repair.

I helped my daughter in law, get her vehicle service with some maintenance issues, they where very thorough and honest.........

Moritz Kia-Fort Worth was very organized. The People were very nice and courteous, the Dealership was very clean and had a huge waiting area with lots of amenities. It was ver comfortable. I very nice area to wait on your car. The serviceman did what a need and advised me of what I could get if I could at that time. He did not come back with a list of things needed and expected me to get done . Very cool Dealership. I will be back for all my 2 Kia’s maintenance . Thankyou!

I have never been so dissatisfied with any other business, where to begin.... I purchased a used vehicle and when i had some questions i could not get a hold of anybody but the receptionist who continually sent me to wrong department.... i definitely do not recommend this place!!!!

Always pleasant and eager to help. Bought my car here and keep the maintenance on the regular and affordable. Jenny has been there the longest and has the best personality. She will get you in and out in a jiffy. Always ask for her, shes never off.

Javier Ahmad was very helpful, patient and willing to help us at most. Everybody was kind and friendly, the process was easy and fast. So far the best experience when buying a car. This was not stressful. Definitely going back and referirnos friends and family when needed to buy a car. The only thing Is that it’s a little far but it was worth the drive.