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T & C Hardware Inc
5533 Jacksboro Hwy, Fort Worth, TX 76114, United States
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T & C Hardware Inc
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Wi
Review №1

While I was shopping I was asked 3 times if I needed any help finding anything Which was nice. I will go back your in shop. They had some pretty good prices on everything. OMG they have so much stuff lol. Store was clean and well lit. Again, the staff was so nice. And believe all Ace Hardware stores are individually owned So your helping local people and your local economy. I photographed almost the entire store so you could see what products they had.

Do
Review №2

Love this place. Pretty much find anything you need. Cashier ladies need to not talk about customers in Spanish, thinking that customer doesnt know Spanish but really does 🤷 not professional...

B
Review №3

I love the the personal feel of this store. The people who work here really take the time to understand what your needs are when you come in. 😎

Ma
Review №4

Very nice people and you can get keys made for $3.Most of the items they have are more expensive than other places and everything is pretty much locked up so you have to ask for help.But they have plenty of people on staff to help.The parking lot could definitely use a makeover

Ro
Review №5

Always have items needed with out having to go visit Lowes/Home Depot, love this neighborhood store They actually do things big box store doesnt do.

Li
Review №6

Thanks for take the time to make sure you cut me the correct key enough it was right at closing...The staffing is always great and want to help you get what you need!

ha
Review №7

Was good all the associates very helpful the prices very fair too, I recommend this 🏬 store, Moe the handyman.

Fr
Review №8

The staff here are so incredibly helpful. I had a diy project that could have been a complicated mess, but the staff here helped me figure out what I needed to get. Top notch customer service!

Ga
Review №9

Great little Hardware store (It’s a Ace Hardware Store) friendly sales personnel beautiful cashiers

Li
Review №10

Like going there, the workers is very helpful. And close to home, but need keep alarm battery for house 🏠 but it happened to be many must needed, them that weeks i had to go to Battery andBULBS.PRICE GREAT,JUST 25.OO BUT STILL LIKE T&C. Hardware

Ha
Review №11

I came in for only a single bolt, nut and washer. I was given the same attention and service as if I was purchasing an expensive product. This is customer service at its best! Thank you!

40
Review №12

I pass by 2 major hardware stores in Lake Worth to come here. Ilove shopping here they make you feel like your the only shopper in the store with thier great customer service. I highly recommend this location.

JD
Review №13

I spent two days and countless hours at Home Depot and Lowe’s trying to find plumbing and electrical fittings I knew nothing about. I finally ended up here and within a matter of about 6 minutes Joel had my cart full with every single thing that I needed. Like others have stated, no less than 4 people asked me how they could help me. Its one of the better customer service experiences I’ve ever had. I will be a long customer of this store ... they are a little farther drive but 10x better at helping you find what you need. Sent the lady up there later in the day because I had forgotten something and Dyllan had the part waiting for her when she got there!! Highly highly recommend!

ce
Review №14

Prices are little high but they are very well stocked Anything you could possibly need

ke
Review №15

I have been jonesin to visit this store. I will be back over and over. I like the personal service.

Ch
Review №16

Where I get ALL my hard to find screws, bolts, nuts, and specialty chrome hardware

Li
Review №17

I like shopping there, the young people working there are always very helpful and courteous.

Ni
Review №18

Plenty of help and provide glass/plexiglass etc cutting

Al
Review №19

This is The place to go when you need IT. They Will Have IT. Not a megastore so in and out quickly. Staff are in abundance and more than willing to assist.

Pe
Review №20

Good customer attention, exactly what I need...

Mi
Review №21

First-rate Ace! Consistently great customer service, great inventory.

Ry
Review №22

Got to give it to this store is one of the best Ace stores I been always helpful and polite Keep up the good work guys value customer for life .....

pe
Review №23

For all your hardware needs. And for the hard to find things to finish the job.

St
Review №24

Check the prices elsewhere in town of what you want to buy. This place has extremely elevated prices compared to products at other local stores. This place also disregarded my review on their site when I complained that they sold us a buddy heater for 45$ more than home depot or walmart...... Price gouging. Oh well, we used to spend thousands of dollars a year here, but no longer; hope you enjoyed the money you ripped me off out of.

Ja
Review №25

Had my keys made here. Fast service and good prices.

Am
Review №26

Hit their paint sale...got tons for a great deal

Ke
Review №27

Good selection and service.

jo
Review №28

Always a good store to visit sometimes the help is a little too young to know what you want but they do their best cashiers needs smile more

Li
Review №29

Easy shopping close parking by door. Helpful customer service. Shopping here for years. My.dog loves to go with me there.

Au
Review №30

Friendly personal quick service and assistance with whatever you need thank you

Gu
Review №31

Very helpful guys and the girls are cute

Le
Review №32

The store was very nice. The bast part of the experience was the knowledge and helpfulness of the staff.

Li
Review №33

They were so nice and they give the best service they have almost everything that you need they make house keys automobile keys great place awesome

Gr
Review №34

Great selection and helpful staff.

Ja
Review №35

Very nice, knowledgeable and helpful staff.

Ar
Review №36

I dont find pvc conectors and couplings

Ed
Review №37

Very friendly staff I was looking for firewood they had one bundle left they held it for me until I got there, thanks guys.

Jo
Review №38

Went to get xmas lights and holders.Decent inventory.

gr
Review №39

Friendly an helpful

Sl
Review №40

I love the feel of real mom and pop style hardware store. Lowes and Home depot are just to big sometimes

Di
Review №41

The employees were extremely helpful and nice. This store has a lot of things the big box stores dont carry. Its definitely worth stopping by to visit and shop.

Re
Review №42

What you cant find at the big stores you can find it here

Jo
Review №43

Everyone was very helpful. I walked in and was helped right away and left out quickly. Best Ace store Ive been to.

Da
Review №44

They have exactly what you need that bigger name stores do not carry. Staff is very knowledgeable and friendly.

Do
Review №45

Went in today to look for somethings great Customer service the young man that helped me was very helpful and patient with me even went as far as ordering me what I needed and help me with everything else cashier was very very courteous and helpful that you don’t find that anymore in any store so thank you very much for your great customer service I will be shopping there again

Da
Review №46

Great place they have everything

De
Review №47

Helpful workers and clean organized store!

Jo
Review №48

Great customer service and good knowledge of product. Went there attempting to find a tire tube for my mobility scooter.

Jo
Review №49

Refunds credited back to a debit card can take up to 48 hrs

dl
Review №50

Great service

Ro
Review №51

I recommend Ace for the everyday homenproject and they have a plethora of specialty items. Its fun shopping here

An
Review №52

They help you find what you need so you in and out like that

Co
Review №53

Got sum chikins cluck cluck 🐝

Ho
Review №54

Excellent staffed and stocked ACE Hardwate.

Ki
Review №55

Fast screen repair. Found greatly needed AC filters and other items. Love the dollar bins ! Friendly smiling staff ! Awesome service.

Ch
Review №56

Very helpful

Av
Review №57

Very seldom do they not have what I need.Joel is such a character so helpful..

Ed
Review №58

Tried to find stainless steel 2 1/2 by 7/16 bolts and nuts. Looked at 5 different retailers with no success. Tried T & C and the salesman went straight to the correct aisle and knew he had them.

Ke
Review №59

Been shopping here at this location for 20 years and they would not even exchange the wrong size hose line for the right one even with their own store tag on the one i purchased because of no receipt. If u buy anything here at this store make sure they charge you the price that the item listed on the shelf for. I have found that most of their merchandise is marked up twice of all other retailers so they can afford to give buy one get one free when youre paying two prices any way

Ma
Review №60

Amazing customer service, especially from the manager Joel.

Ca
Review №61

They always have whatever specialty screw Im looking for. Just need to bypass big box stores and save time when you need whatever your looking for.

Je
Review №62

Lots of staff to help. Surprising selection in a small store. Glad they are open.

Va
Review №63

These guys always solve my crazy old house problems! Couldnt do it without them!

Da
Review №64

Friendly and knowledgeable

Da
Review №65

Nice little place, looks small but packed with lots and lots good stuff inside with friendly folks! Go by and look around!

ni
Review №66

Great customer service.

Ra
Review №67

Better help than anywhere else.

mi
Review №68

I go here for all my hard to find items.They usually have it.Always helpful, and friendly folks here.

D
Review №69

The employess are great and always a help.

Ch
Review №70

Excellent service, filled to the rafters so theyll have what you need, no doubt.

Tr
Review №71

Always have what I need and way more convenient than dealing with the warehouse stores.

Be
Review №72

Great service. Close location, which is one of the factors that affected my decision to by my shop in 2014. Knowledgable staff. Big selection. They usually have anything I need.

Ch
Review №73

Like this small town hardware store, welcoming and helpful people

bi
Review №74

Some things are a little expensive but is a good place

Ke
Review №75

With home depot and lowes not having people in their plumbing department that know how to help customers other than saying i dont know, T& C Hardware was a breath of fresh air. The customer service was outstanding. They went the extra mile and i left their store with a solution to my problem wearing a huge smile. They will be my first choice from now on for all of my hardware needs.

Do
Review №76

Great customer service...

Da
Review №77

Great service not found at the big box stores. Family owned and operated with employees always eager to help.

St
Review №78

Availability of items was great and the service was great also.

Pe
Review №79

Always find what were looking for & then some. Friendly people to!

Fr
Review №80

The employees are incredibly nice and knowledgeable giving their customers unmatched service. The store is very clean and well stocked. I consider myself so fortunate to have them located with a ten minute drive from my house.

Br
Review №81

I like the smaller Community Ace Hardware Store. All I needed was $0.91 worth of nuts and bolts. The gentleman that helped me was very helpful and I was in and out in 5 minutes.

Le
Review №82

Great price for replacement glass for my exterior backdoor. Helpful store associates.

Tr
Review №83

Hanna and Joel are the best help and very knowledgeable! Thanks yall

Tr
Review №84

You could look for hours in here. Lots of things to see. Really its like an old fashioned hardware store from the 70s. Much bigger inside than it looks from outside.

Lo
Review №85

Disappointed- they would not accept a return of 2 packages of sandpaper purchased on 3/31. This is first chance I’ve tried to venture out during quarantine. I shop here often but I’m so dissatisfied with their customer consideration.

Ba
Review №86

Had to get a cord for my farberw are coffee pot. They were helpful and put cord on for me. This is a great stores close to my home.

Jo
Review №87

It was Good

Be
Review №88

Will we just left there and we did not get everything that we wanted (and when we called them to tell them what we ordered they said it was ready but they only had one of are items ready and they told us that they did not unload the trucks yet and I am wondering why would they tell us have both of our items was ready but they only had one of our items

Da
Review №89

Tried every hardware store and they were the only ine that had the e-clipes I needed. Saved the day

Kr
Review №90

Cant do without my ACE hardware store!! They point me in the right direction every time and most times explain how to complete my projects!

Ka
Review №91

In the past this was the place to go. Slowly as the years have past it is not. Now they only have kids working there, who have no work experience and seem less interested in helping than playing patty-cake. Oh well.. theres always Home Depot.

Fe
Review №92

Great service!

To
Review №93

Great!. Helpful young sales man.Friendly too. Also cashier was great!. Clean. Parking little tight.

se
Review №94

We brought in a paint can previously mixed for us by ace that we had started painting with. The gentleman mixed up 3 more gallons and we were off to finish psinting in addition to 3 we previously had mixed and painted with. After painting and it drying, we then realized it was not the same color as the previous paint and was drastically different. After looking, we realized he did not use the same base tint as the can we brought in. So instead of the 6 gallons we would have needed, we now needed 3 MORE unneccesaty cans to go over the initial lighter color. Somehow, this was our responsibility to pay for. Had we gotten the correct paint we asked for we would of only had to buy 6 gallons, but because of your employees mistake, we were responsible for paying for 9 gallons. I am pregnant and could definitely use that money for something else. Money we should not have had to spend. Absolutely ridiculous to make your customer pay for your employees mistakes. We will never do business with your company ever again. We are due a refund.

Ra
Review №95

Okay needs improvement customer service

Sh
Review №96

Great customer service!

Ed
Review №97

Great service!

ru
Review №98

Incredibly helpful and efficient.

M
Review №99

Its always great to have somebody to help you to find what you need for your project. Big on personal service, very noticeable difference, compare to big retailers.

Al
Review №100

Super helpful staff. The service is on another level than the big box stores. I prefer to go here when they have what I need.

Information
100 Photos
100 Comments
4.5 Rating
  • Address:5533 Jacksboro Hwy, Fort Worth, TX 76114, United States
  • Site:http://acehardware.com/store-details/08164
  • Phone:+1 817-626-3089
Categories
  • Hardware store
  • Home improvement store
  • Paint store
  • Tool store
Working hours
  • Monday:8AM–8PM
  • Tuesday:8AM–8PM
  • Wednesday:8AM–8PM
  • Thursday:8AM–8PM
  • Friday:8AM–6PM
  • Saturday:9AM–5PM
  • Sunday:8AM–8PM
Service options
  • In-store shopping:Yes
Health & safety
  • Mask required:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Offerings
  • Assembly service:Yes
  • Service guarantee:Yes
Planning
  • Quick visit:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
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