Very happy with the service and its a down-to-earth family-owned business
Trade man toy store... The staff here is the best. Will go back again and again
Great quality awesome service
These guys are top notch on price, shipping, and customer service. I ordered some bashlin climbing hooks (which arrived at my doorstep 23 hours after I clicked checkout) the hooks had a manufacturer defect and I exchanged them no problem. McKenna Is who handled my entire situation and have nothing but good things to say. Thanks you jl matthews.
It was fantastic cant believe what a great experience .
Great company great people. Danny does a great job and their inside people like Frances do a great job of communicating. We love working together and would highly recommend them.
I placed an order paid for 2 day shipping still have not received my item and its been 8 days they said they would reship it and they still havent shipped it yet. customer service sucks they dont return phone calls will not buy from them anymore
Always been a very pleasant experience when working with this company. Mckendree in particular. Would highly recommend!
So I am becoming a lineman and the school Im going to recommend me to buy some 16 inch boots. This website is one of the only ones that sold boots with that length, so I ordered them. Being my first real pair of boots I was unsure of how they were supposed to fit. after learning from teachers and classmates that the boots I had were too big, I went back to the store and bought another pair in which I thought would fit. Unfortunately I wrong, so I sent them back and got a size smaller and these were still to large. I traded out boots 5 DIFFERENT TIMES. all of these times the staff and managers at JL Matthews NEVER complained. They were always extremely courteous and understanding and only wanted to help and never pressured me at all. I talked on the phone with them multiple times and they always made me feel welcome and cared for. Now I finally have boots that fit me correctly, after 5 exchanges I can definitely say I am extremely happy. All thanks to the staff at JL Matthews. Will always recommend.
Great place for anyone who climbs trees everyday! I really like my boots. I will be back soon.
This Place is the best ever! I love the friendly customer service, as well as all the gear. Way better than Jharlen, and Farwest! Danny Matthews The president of the Company is a hands on President has helped me, and been out on the floor making sure everyone is taken care of!
My husband is a Journeyman Lineman and he LOVES this store and I do it. Could spend a lot of hours in this store!!!!!
There over priced com paired to ultimate tool on cherry lane.....
Very good
Great place for tree service equipment!
IRONWORKERS R Us... they have everything...
Excellent place to buy the necessary tool for construction thanks