Kind of messy (as with most dollar general stores) hard to move around and find what you are looking for. Cashiers are always friendly so that makes up for it!
The store manager is the nicest. She is always willing to help and not pawn the work on her employees. Way to go!
Found everything I was looking for and stayed a little bit longer because they had on some good music
They didnt give me my discount on my valentines day after sale . also a few things that i bought were priced wrong. Good deals on the shelfs but when rang up it was marked up
The employees are nice but there is always items all over that need to be stocked. Ive never been in the store and not had to move boxes to get to the items I want to purchase. However the store maybe cluttered but its always clean. No dusty shelves or dirty floors.
The cashier was very helpful and they had all the items I was looking available
Baby Walmart quick One Stop Shop you get whatever you forgot at Walmart or just comes short of at home also got great deals on little odds and ends just add to your home to make it a little more homey. Great staff but seem to always be stocking
Its a whole lot better than the one on Crowley rd
Well stocked, the store is convenient, right next-door to Harber Freight. The sales staff is hardworking and friendly.
They sometimes lacking, but you can get it, they the sell the s** outta chips and beer
Im not going to blame the employees who work there, they have their hands full. To be honest, its too much for them to handle. This why new people keep quiting. Theres only two employees on a shift while trying to receive in deliveries, take inventory, trying to stock the numerous boxes of items on each aisle & checking out customers. I know & understand that store management is trying to keep labor cost down but look the store. If boxes are always on the floor & items are out on different aisles, thats lost sales & potential lost customers. Hire me fulltime to get inventory up off the floor & stocked on the shelves. Ive got 38 years of experience at a local bakery as Materials Management Supervisor, food safety, first in first out, etc. Fully stocked shelves will keep customers coming back.
Good merchandise selection!
Quick and convenient.Lowbprices.
This store is so crowded with inventory that hasnt been shelved. I also witnessed the cashier processing a refund for an invisible customer and pocketing the $$ (refunded herself like $97 dollars & some change)
Best place to get household cleaning supplies and lots of odds and ends with a small budget in mind
I Can always find things here I need for only a dollar. The negatives are the store is not well organized and you can rarely find someone to assist you.
Very Dirty Cashier Has As Much Personality As The Dingy Floor
I was able to find everything I needed
For a dollar store, its pretty typical. Very crowded aisles, nice prices on over-the-counter meds and cleaning supplies, good sales on things like Coffee-Mate. If you cant make it to the grocery you can get emergency food supplies here along the lines of macncheese kits or frozen pizza. They seem to have some of everything but the quality is not always very good. If youre going to a dollar store, you know what to expect and this fulfills those expectations.
The workers follow u around like u gonna steal something
Attendant was helpful when I was disecting the wireless earbuds I purchased.
Friendly and fast service. More organized than before.
My favorite shopping place its a must that I live by one
Actually I was very disappointed. Dollar Generals one of my very favorite stores I went to the one at Trail Lake Drive. The store is very messy unorganized. And you do not carry the same things as the other Dollar General I do not understand. So whenever you back to this star general however I will go to others
I love the clearance here .good friendly ppl .
Love it love the customer service was very supportive
Fast and Friendly
Only wish i could give ZERO stars. I frequent all the dgs in town. This one has the RUDEST employees. Aside from the young guy up front.
They had the products that I needed.
They have good food and services
Very bad customer service, yesterday I went there at 8:58 pm and I knew that they are closed at 9:00 there was a guy he told me they are closed in very tough way and they dont have money! Whaaat Im not begging I just need one item to my little son and know what is it, therefore Ill not take a long time to shop, he said that many times we are closed and we dont have moneyI live very close from this store and Ill never shop from it again
They have all you need and Great customer service. Name brands too.
Good customer service.
One store is overcrowded w boxes in the isles. The capet needs a major cleaning
It is what it is. Place to pick little things up so you dont have to mess with the big stores.
Good but still a little creepy at night time which it shouldnt be bcz ur right by a police station
Great items at a good price.
Hi everyone, I went to this Family Dollar by Trail Lake to buy some baby wipes for my baby and was denied service by one of the store employees name Sara Casarez, went to the register ready to pay for the baby wipes, but she gave me as reason for service denial that I parked in reverse in front of the store, (I have never heard of such thing!) she told me it was due to prevent robberies and would not check me out until I got out of the store and parked facing front. I felt discriminated, unwanted and very disrespected as a customer. To make things worst I asked for her manager and she told me she was the store manager and gave me a hard time when I asked for her name and store number to file a complaint since she had no visible badge. I told her I was being mistreated and discriminated and one of her coworkers just laughed about it. Man, I dont recall the last time I felt this bad. I promised myself never to go back to a family dollar again and I will be filing a complaint with headquarters. I ended up buying the baby wipes at the next door CVS. I regret going to this Family Dollar! I have pictures if needed. Now Sara Casarez gave me a phone number for Wesley Smith who she said El was her manager but didnt answer my phone call. Is worth mentioning I was at the store today December 5th at 9:30 pm. I would love to find out what the store policy is in reference to whether or not deny service by the way customers park. By the way BBB is my next stop.
Always have what I need this my grocery store lol
Love this place
The clerks here regularly try to short change you. Pay close attention and tell the clerk how much money you are giving her. For example: here is my last 20 dollar bill. Otherwise you will get taken.
Customer service could be alot friendlier
Great Prices (of home items)
Staff was nice, place was clean and organized.
Close to my house and fully stocked
Always find what I need.
Awesome place, super nice staff!
When you not waiting in line Forever Until the employee comes to the counter to ring you up theyre okay
Dirty on the inside.. rude cashier
This store is very well stocked!
Your story is getting better but its a very messy and the people are not very friendly
Nice and well organized.
Very dirty and you cant never find anything and if you ask they get mad and walk off.
Terribly cramped isles, always cluttered and dirty, a complete mess. Go to Family Dollar down the street instead.
Like that I can just about find what Im looking for
Nice lady
Great customer service
Great store
Super cheap I like it
The store its ok
Great place to shop
Bad Customer service
Love it
Good service
Never went here
Awesome place
They have low prices for some items
Always find it
Smells bad
Poorly stocked
Great service
Pop
Always dirty
Out of stock
Mop
I like the attention of the workers. They always greet the people who arrive