The show fitting experience is top notch. Nick assessed my gait and did a foot analysis. He then brought out several pairs and was patient while I tested each pair. He even e mailed my results to me! I will ALWAYS go back to this store and recommend it for all levels of runners and walkers.
Had a great experience here from the assessment to the fitting and beyond. Definitely plan to go here whenever its time for new running shoes.
After my wife was fitted with an excellent pair of shoes and insoles, I visited the same location where Mitchell helped me find a pair that fit my needs. Fort Worth Running Co offers a refreshing take on the shoe shopping experience that makes it enjoyable and easy to find a new comfortable pair of shoes. Mitchell did an excellent job at identifying my needs and fitting me with a pair of comfortable shoes. She was very kind and knowledgeable. Highly recommend this place to anybody in need of new shoes.
Customer service is excellent. Went in to find shoes that are comparable to my Hokas. The young lady found me a pair that may be better. They didnt have the color I wanted in my size so she ordered a pair from another store and had them shipped to my house.
Went in with moderate expectations, but was thoroughly impressed with the level of service we received. My wife and I were both seen to as soon as we walked in, and the pleasant atmosphere made our purchase nice experience. Vantasia was very patient and knowledgeable even when we were not sure what it was we wanted she really helped guide us through the process. We will be coming back after we put these shoes through the paces!
I was skeptical at first, but Mitchell was very helpful in fitting me into comfortable, stylish shoes that fixed up a lot of my walking pain. Im on my feet all day for work and didnt even know I had pronation, but she put me on their nifty machine that diagnosed my feet. I was then fitted with shoes and insoles that changed my walking experience over the next week. I walk straighter and feel better, and I didnt need a doctor to accomplish all this. Thanks so much Mitchell!
Nick was very helpful and knowledgeable about what shoes would be best for being on my feet all day. All the measurements and tests he took ensured that I got something right for my feet specifically. Would recommend for anyone, whether you’re a runner or not! Nick knows what he’s doing!
Amazing experience. Nick was very knowledgable and after testing the way we walk/run helped us find the specific shoes to meet our individual needs. Definitely recommend this store!
I enjoyed a great experience working with Cole. The store was busy when I entered. Though, Cole and his colleague on the sales floor effectively assisted each shopper in a friendly and personal way. I was quickly greeted upon entering. The store uses cool technology that scans and maps your foot, pressure points and gait. Much cooler and advanced thank simply recording my stride on a treadmill. I felt with a great pair of shoes that meet my needs. I look forward to purchasing from Ft Worth Running again.
Went in today 09/30/21 just beyond thankful for the help I received from “Mitchell” she was nice and very helpful from the time I came in to the time I left she made sure she put me on the proper shoes for my goals and my fit i definitely recommend this place to anyone needing help in finding the proper running shoes!
I went here for a new pair of running shoes recently and I cannot believe it took me so long to find this place! Even though the shoes were a little more expensive than I would normally pay, the personal service and fitting were worth it. I would ABSOLUTELY recommend coming here.
Bryant was very helpful in the store! He was knowledgeable about all the shoes! Staff was great and location was clean. Would definirelt recommend for all your athletic shoe needs.
Our first time here and got helped by Bryant and he definitely made us feel at home and welcomed wasnt “here’s some shoes who’s next?” We talked about our day and asked him non-business related questions there was not one moment he showed disinterest. Very professional yet friendly 10/10. It was an awesome experience, he explained everything in detail, gave us good recommendations and I absolutely recommend it to anyone who wants athletic shoes but doesn’t know which ones would be good. Good service, friendly, they offer you water and accommodate you as much as they can.
My daughter and I went in on 4th of July weekend to get fitted and sized for some proper running shoes. Mitchell was beyond helpful with her knowledge and insights on getting us the shoes we needed to help with knee pain and proper gait form with their foot scanner. Also if you’re a Veteran don’t forget to get your discount as well. Definitely coming back.
Loved the service received at FW Running Co. All my questions were answered and I was extremely happy with my purchases!!
This is our go to shoe store for running and orthotics now. The Fit Process was unreal. I have been having pain in my right knee and hip while running, after the analysis, Mitchell made a number of suggestions for shoes and orthotics based on what she saw. Super easy to work with and not pushy, AT ALL! Tried multiple shoes on and was still having pain, place inserts in my recently purchased shoes, and the pain was gone. It was insane. I have been running in them since and have not had any pain and improved my time. My husband worked with Amanda and had a similar experience. She presented multiple shoes to him following his analysis and took the time to find the perfect pair. He has also noticed a difference in his running and has improved his times also. Great store. Great team. Family friendly. Exceptional care. We cannot say enough good things. You will not be disappointed in the care you receive or the quality of shoes / orthotics.
My wife and I visited there 6/18/2021. Mitchell assisted us. She was very knowledgeable, helpful and got us both into the proper shoes for the issues we have with our feet. We both used the foot scan machine and showed us the areas that needed correction. I highly recommend this store because of the help you receive to get the proper shoe and help you to have happy feet.
Amazing experience! Knowledgable and attentive. I came in right before closing time prepared to make a quick grab and go of the latest version of my favorite running shoe. I didnt want to keep any one from their evening plans. The sales rep never made me feel rushed. In fact, they suggested I try on a couple new styles just to make sure I was getting the best fit for my money. Ultimately, I stuck with my true blues but left feeling grateful and confident I was running on the best shoe for me. Thank you Fort Worth Running Co for being awesome!
I have been loyal to FWRUNCO for the past 5 years, except for 2 pairs of running shoes. I purchased a pair in June and each time I ran with them, they enflamed my already weak left Achilles and ankle. I took them back a few months later, expecting to maybe get insoles or be told that I would need another pair, and they graciously offered to exchange them without penalty. This is one of the many reasons I give FWRUNCO my business - thank you!
One person working. 4 people waiting. Will go back. I understand businesses need help and not many looking for jobs. Felt bad for the young lady working.
Despite arriving near closing, I had a great experience getting my new shoes fitted and learning more about the way I walk. Shoutout to Bryant Y. who was very courteous the entire time. Will definitely come here again. I highly recommend this place!
Amazing fast service. My time at Fort Worth Running Co was the best time Ive had buying shoes. I am not a runner but Nick the store manager was able to educate me and help me come to a decision that we both agreed on. I will run back as soon as I need another pair!
Great store. The store is always clean and neatly organized, great selection of merchandise and brands. Lots of color options on the shoes. Most importantly, the staff is very knowledgeable, friendly, and helpful! I make sure to purchase my running shoes from here even if I can get them quicker on Amazon. This place deserves our patronage as a quality Texas company!
I love the attention and professionalism you receive when you walk in the door.
To say I am a satisfied customer is an understatement. I have never been treated with such ease, care, support, and guidance in a retail space!!! I appreciate the professionalism that brought so much comfort into the experience. Always a customer and will always suggest your place of business when running shoes are needed. Thank you!
Started a running challenge and after a few miles in my legs began to ache. I knew it was time for new shoes so I decided to try an actual running shoe store for the first time. As I walked in, Nick greeted me and asked if I needed any help finding anything. I let him know I wanted to get fitted and explained the ache’s I’ve been having. He instantly began the process and when he finished, he brought out 3 different pairs. I tried them on and he explained what the pros and cons of each shoe were. He helped me choose the ones that would benefit me the most. Would highly recommend this store! They also offer a Military/Police/Fire discount!
Cole was so informative & supportive the whole time! He listened when I said what issues I had been having and picked a shoe that best fit my needs. And now, surprisingly to me, I have a shoe that feels like walking on clouds! Never knew a running shoe could be so comfortable!!
Great place to get fitted for running shoes and find the perfect pair. Cole was really knowledgeable and helped me understand what types of shoes will work best with how I run. It was a smooth and easy process and I walked out wearing my new shoes! 😁
Amazing, simply amazing. Kevin helped me and did a fantastic job. After talking with me and doing a foot evaluation he selected a few shoes he felt would be good. And he was correct. A pair of Hoka shoes with an orthotic was the magic. My foot pain was gone and I could walk without a limp. Very thankful for his help and knowledge of shoes. Will certainly be back for more.
Helpful and Knowledgable, but at the same time pressure-free. Accommodating and professional. Mitchell took care of our family, she was wonderful.
Awesome experience! Mitchell was fantastic
I began my running journey this year and started using some running shoes I had bought on clearance last year. Every time I would go on walks/runs my feet would begin to ache and I dismissed the pain as me being out of shape. After the pain become unbearable, I did some research and learned that it’s best to get fitted before embarking on a running journey. SO I CAME HERE! Mitchell helped me throughout the entire fitting process. Turns out I needed a lot of arch support! No wonder my feet were always in pain! She brought out 3 pairs and had me try them on to see which felt the best for me. She recommended going one size up and getting inserts to better support my arches. I picked up the Saucony Guide 13s and they have changed my life forever 😭! I don’t even want to take these shoes off! From the get go, I made it a goal to walk/run at least 30 minutes every other day. With these shoes on, I want to do just that all day, everyday! Please support this business! They are very knowledgeable and their customer service is on point! Thanks Mitchell and the Fort Worth Running Company! ❤️
Great personalized fitting and consultation service!
This is the only way to purchase athletic shoes! Their equipment allows them to give you a variety of shoes to try on that fit your workout needs as well as your physical needs. I’ll never buy athletic shoes any other way!
I was thoroughly impressed with the service I received. Amanda Pratt, a sales associate, met me when I can in and was quick to help me find the best shoe for my running needs.I definitely will be returning!
The salespeople here, Cory was who worked with me, are the definition of professional. I came knowing very little and burned by my last pair of cheap Nike running shoes. Cory explained everything to me and I didn’t feel rushed or pressured to buy anything. I even tried on the same pair of shoes 3 times before making my choice. I love that I can actually run in them at the store too. I’ll definitely be back!
After running on some clapped bargain shoes for the last 6mo I decided it would probably be best to pick up some proper trainers. Stopped in the shop today and in 30 minutes I had been analyzed on the treadmill, was shown 3 pairs of shoes, and was given plenty of advice and what to look for. Walked out with a sick pair of shoes thanks to Cole. He knew his stuff and was great at asking open ended questions which ultimately helped me narrow down on a shoe for my training. Thanks!
Fantastic shopping experience. Will be back.
I’m on my feet a lot as a healthcare professional and wanted to make sure I got good footwear. Cole was knowledgeable, friendly, and answered all my questions so that I could get the correct pair. This much better than playing the returns game on amazon. Go support a local business!
We had an EXCELLENT experience here with Kevin. This is our 3rd purchase in this store!!!The best store experience!!!!
Friendly staff. My Brooks are also the most comfortable running shoes Ive ever had
Great customer service! They helped me find my ideal running shoe for a beginner.
I love coming here to get my shoes. It is well worth the money for the individual time you get. I am on my feet all day and suffer for it and today I got two pairs of shoes for myself with insoles to help and a pair for my husband. Thank you Mitchell your time and care did not go unnoticed.
Awesome company! I bought shoes here almost 2 years ago that finally gave out this past Friday. I had a good experience with them so early Saturday morning I decided to buy online from them in support of a local company who I trusted. The website stated the shoes would deliver free in 3-5 days which I was perfectly fine with. Instead they were delivered the next afternoon with a hand written card thanking me for supporting their business during these difficult times. I cannot say enough how truly remarkable that was. Anyone who is looking for a great company to support or buy your next running shoes from should definitely check out Fort Worth Running Company. Thank you for going above and beyond even when it wasnt required.
Cole did a great job finding the perfect shoe for me.
Such an amazing place. Came in and Dustin quickly took care of my needs. After bad experiences buying shoes online that did not fit properly here I got the knowledge and equipment needed for comfort. Highly recommended. Keep it up!
Met with Dustin (if I remember correctly) to get fitted for some properly fitting running shoes. Customer service was wonderful, and I left with a great pair of shoes. I’d highly recommend this store.
I have shopped here for several years and have always received outstanding customer service. Nick fit me today for two pairs of shoes with some great inserts and I’m hitting the trail again after spending some time slacking. Highly recommend this store for their great shoe selection, individualized fittings, and shoe recommendations. Thank you!
Super helpful, very courteous. The service is great here. I feel like Im walking in air now. If you have any kind of pain, its probably because of your feet. Go this store and theyll take good care of you.
Absolutely the best customer service and care when it comes to buying workout shoes. Biagia, she was great on fittings and muti showing of All the shoes. Thank you, Scott B.
Very professional, Kevin spent 2 hours with me and helped me pick the perfect shoes. I highly recommend.
These folks are the absolute best! Miss, please forgive me, I believe your name was Caitlin, you were so helpful over the phone and the reason I selected Fort Worth Running Co. as the place to purchase new running shoes. I am positive everyone here is great based on your level of service, and also the service I received from Dustin. If you’ve never had your feet measured to get the perfect running shoe, I absolutely recommend Fort Worth Running Co. Running with Rowdy will never be the same, thanks again!
Caitlyn is a true shoe expert; and one of the best people Ive encountered in retail, period. Give that woman a raise! At Fort Worth Running Company youre not just buying a shoe - youre buying expertise and good health.
Excellent service, we were a walk in and got seen within 5 minutes. Biagia who served us was very helpful and knowledgeable. From measuring and assessing feet to finding the right running shoes was an easy process. I highly recommend this store.
Time and attention from the employees was wonderful!
Super friendly staff!! Caitlin was very helpful and did the runners lace up for me because Im too lazy to learn how to do it myself 🤷♀️ she also wished my luck on my first marathon. Shes so sweet!!
Only place I purchase my running shoes. Pricey, but as someone who understands that you only have one pair of feet, I choose to make sure they have the best shoes possible to get me where I need to go. The people are always, always super friendly and they use your name. Always a pleasant experience.
Plenty of show options, staff is knowledgeable and I got a nice pair of new shoes for a 10k in December. Plus I heard they have a weekly running group of 100+ people!
Highly recommend this place. They not only measure your foot but also see where your pressure points are and how you carry yourself. Then they fit you with appropriate shoes. If you dont like what you purchased, you can bring them back even if youve worn them.
Been having bad back problems and my chiropractor recommended trading in my Brooks and visiting Fort Worth Running Co to find shoes right for my feet. I was greeted by Cole immediately as I entered. He provided a lot of great advice after listening to what my issues are. Cole made several recommendations and I left with a pair of Hoka shoes and my feet have never felt better. Thank you for the great customer service Cole!
Sitting here in the lot wearing my new shoes. Was helped by Mitchell and she was awesome! I hate shoe shopping but this place made it easy, would recommend!
Great staff! Very informed and will help you find the right shoe. Also offer a great run training program!
Caitlin is a great sales person! I recommend everyone come here to buy shoes. The customer service here is outstanding. They give you a great amount of attention and explain everything to you.I originally came here for the technology. This venue has two machines that help determine the type of shoe/sole you need. The first piece of technology is this 360 degree camera and pressure device. It takes a 3D picture of your foot and record the pressure points on your feet.The second piece of technology is the slow motion camera at the base of a treadmill. They watch how you walk in slow motion to determine the best shoes/soles for you.I will definitely return to buy some shoes.
Best experience in buying running shoes. Customer service was awesome. They measure your foot and how you distribute your weight so you have the best fit and feel in the shoe.
They very knowledgable about products they sell. Ive gone in having an idea of what shoe I was looking for (cushioning, support, weight) and Ive been given numerous options to choose from. Right off the bat, they give me shoes that fit well but provide support in areas of my foot that need it most. Highly recommend stopping here if you need suggestions on what shoe is best for your running style since they will analyze your gait and foot strike.
Always so helpful and considerate. They really appreciate the business and each customer that comes through and it shows
My husband and I visited this location this past week and could not have been more impressed with the customer service that we recieved!! Michael spent almost 2 hours making sure that we both were happy with our new running shoes. His running history and expertise was amazing and so very helpful!! We wont be buying our running shoes from anywhere else, and its an hour and a half drive for us!!
I live in Dallas area and frequent the Dallas Running Company, however they did not have the shoes in the color and size I needed, and got me connected with Dustin from the FW Running Company. Dustin was really helpful in helping me find the shoes I was looking for and was able to mail it to my home within only a few days. He even went above and beyond and left a personalized letter thanking me for purchasing with him. #youdontgetbetterservicethanthis #FortWorthRunningCompany
Nick was very helpful. And helping me find the right pair of shoes I needed for work.
Buying local + kind staff + excellent products = FW Running Co. I’ve had nothing but really great experiences shopping here.
Very helpful and patient staff! Kyle did a great job for being a new hire. He assisted us in the entire process of measuring, foot displacement, and an explanation of our individual jog on the treadmill with our old pair of shoes plus the new pair he suggested. I now know what kind of shoes to purchase! Great job!
I had a wonderful shopping experience here. A staff member greeted us at the door and stayed with us the entire time until we decided which running shoes we liked. He was very knowledgeable, helpful, and courteous. Would definitely recommend anyone who needs new running shoes to come here and get personalized attention.
Best selection for running shoes and apparel. Costumer servide us excellent.
Ive been meaning to visit the Fort Worth Running co. for months. The staff is amazing; although I felt they went out of their way for me Im sure they treat each of their customers this way. The locale is clean, organized, and easy to find.Im also pleased to say they support our troops with veterans discounts.Thank you Fort Worth Running Co.
Great customer service! Kyle helped get my feet sized and watched me run on a slow-mo camera to see where I needed support. Shoes feel great, and their prices compete with Amazon on everything I looked at.
Didnt actually buy anything from the store. Arrived for their Monday run, but the run had been erroneously posted. Annoyed that I drove a fair distance to do a group run, only to find myself doing a solo run.
Biagia did great fitting us, very happy with the process and cant wait to go for a run.Update: the shoes are great in action! Probably the most comfortable running shoes Ive ever worn.
Let me start with I HATE shoe shoping but my trip to the Fort Worth running company was the most amazing shoe buying experience ever! My friend and I were both looking for walking shoes and from the moment we walked in until we walked out we felt welcomed. Nick helped us both at the same time and was so kind and very patient. He explained every step in the process and made sure we left with shoes we were 100% comfortable in. And let me tell you, theyre the most comfortable pair of shoes Ive ever worn! Ive been to the gym several times since I bought them and its made all the difference in my cardio workouts! These shoes and the experience were worth every penny! Ill certainly be back when its time for another pair of walking or running shoes. Oh, and check out their socks! Lots of colors and I have trouble with socks slipping off my heel but these have a lip so they stay in place. Theyre super soft too!
After measuring my feet, assessing the pressure patterns on my feet standing, and taking a video of my feet on a treadmill, the friendly, expert salesperson recommended a great pair of shoes. Ive run in them 3 times now and couldnt be happier. I cant imagine getting better service.
This is the only place I go for running shoes. The staff is knowledgeable and courteous and take the time to be sure that you walk out with the right shoes for you. I highly recommend this store.
You can find the best shoes and running/walking gear here with top of the line customer service.
I have gone here for shoes the last two years and will keep coming back. All the staff are knowledgeable and friendly and are genuinely interested in helping you meet your running goals.
I came in to get testing done via an aetrex machine and browse around...the associate helping me was Dustin, he was very informative and helpful in explaining to me the results of the scanner and helping me choose something that would best suit my needs. Store is clean and has a good selection of products.
My first here was today and it was very cool and Nick was very knowledgeable and informative. I plan on going back in the future when I can to buy a pair of shoes and possibly a couple pieces of clothing I saw that I liked.
Amanda and Mitchell were great.
I am not a runner but a walker. The last few years, I have suffered from joint pain after my walks which limited my desire to get out and get the exercise that I need (I am 62 and overweight). Yesterday I took a co-workers advice and visited the Fort Worth Running Co. They fitted me up with a wonderful pair of Adidas Energy Boost running shoes, and I went out and walked 1.25 miles. I had no joint or muscle pain and am looking forward to walking today. Thanks for your expert help and for taking good care of an old lady who obviously wasnt in the best shape as well as you did your younger and more athletic customers.
Phenomenal amount of help. They really took the time to make sure I am wearing the correct shoe for the way I run. I was amazed at the amount of time the staff took. They are very knowledgeable and professional.
Amazing experience getting running shoes, Cory was very personable and knowledgeable analyzing our feet and stride, offering different options and being very patient. Highly recommend for all runners out there looking for good fitting personalized running shoes.
Ft Worth Running Company is the best! They analyze your foot and your gate to recommend the best shoe for you. Everyone who works there is extremely professional. I wont shop anywhere else!!
Amazing staff, helped me get the right shoe and insole and back out running.
Awesome knowledge of shoes and comfort. When I came in, my feet were in pain with plantar fasciitis. They got me and my bf set up with the perfect insoles and shoe recommendation after they did a foot scan. Since my visit, my feet feel like elves are pushing my feet forward when I run.
Even though we only purchased one pair of shoes the girl who was quite knowledgeable fit both my feet and my fiances. We are very happy with the customer service, the knowledge, and the price. Great customer service.
I had a great experience in the store with super helpful and generous staff. When my shoes had a defect two months and many miles down the road, they replaced my shoes with a brand new pair, no questions asked. Highly recommend these folks!
Service is exceptional! Employees want to place you in the right shoe, and they guarantee their level of commitment to that!
Great customer service. They film your stride and then they suggest the correct shoe. This is very important if youre a runner. Just bought my second pair . Im very satisfied with Fortworth Running Company.
All I can say about this place is make sure you ask for Michael. If all customer service at all retail stores was this good everybody would be getting five stars across the board. Their approach to fitting you in the right shoe is unprecedente.
This is the only place I will go to buy running shoes. I dont know of any other store that uses their method (running on the treadmill with a camera replay) to assess your shoe needs. I recently purchased a shoe their that quickly broke. It was clearly defective. They took care of it for me without any issues. If you need the right shoe and need reliable customer service to back it up, this is the place to go.