This is a good place to purchase a vehicle! We liked the vehicle that was shown to us. We decided to purchase a new Highlander! The purchase was an easy and was well worth the wait! If your looking, head over to Toyota of Ft. Worth where there is friendly, knowledgeable sales people! Our salesman was very friendly!

I went for an oil change and a factory recall. It took two and a half hours to complete the process. Last time I was there for a factory recall, I was in and out in less than 30 minutes. I definitely feel like this took longer than it should have considering when I pulled into the garage there were only two other cars ahead of me. I had an appointment so I feel like I should have had a priority over anyone who came after me. Other than how long everything took, everything else was fine.

Great service and friendly staff. Only downfall I’ve experienced so far is the turn around time. I had an appointment today to have my truck serviced and to have a recall taken care of. I dropped the truck off at 10am and was told it would be about two hours. Thankfully, I chose not to wait at the dealership because I didn’t get a call saying that they were done until 5pm. I would’ve appreciated a phone call to update me or let me know what the status was but instead I had to reach out on my own after 4 hours to find out what was going on. Just a bit inconvenient.

I got right into the service bay for my appointment. I was promptly greeted and a service rep came out to help me within a minute ot two. I had a 9am appointment for a 10,000 mile service. Oul change and tire rotation. Also got a recall completed at the same time. I waited for 2.5 hours. The lady that returned my car and checked me out was very nice and friendly.No real issues. Just thought the wait was a little long.

Praise God! I brought my wife Libia in yesterday evening to look at something economical for her... Lionel Sanchez, our salesman was not pushy and was thoroughly knowledgeable about all the vehicles we looked at. He even spoke Spanish to my wife to keep her informed and made some valuable suggestions for keeping us within our budget. Kevin, over in the Finance Dept. was extremely helpful in getting us into a new 2022 Toyota Corolla with 0 down, no trade-ins, and simply my decent credit. Thank you Toyota of Fort Worth for making our car buying experience delightful and hassle-free! God bless you.

Got ripped off for wiper blades during state inspection. Seems to be a common practice here. Called out the service advisor and she got an attitude after I told her its B.S. I asked for and got her manager and he could care less I was upset and backed her 100%. He knows what goes on and how they rip customers off and he acts like it. Told me Im no longer welcomed there. Whatever you do, find another dealership that values their customer. From the looks of it, this place is going out of business anyway. If I could give this place a minus 5 I would.

Set an appointment they were waiting for me and took my car in immediately had it done on time and correctly. Thank you Louis for the 5 star care!

Toyota of Fort Worths dealership is on point, professional, respectful, thoroughly, and make the experience simple. What a breath of fresh air, and Thanks again for everything. Especially the Service Department, ie: SA.

Best Service Advisor,Greg Williams. Very polite,kind,informative and efficient.Service was done in a timely manner. Any updates on my vehicle while in Service Center were relayed to me immediately. Waiting room,very clean,accurate scattered seating .Coffee,snacks,water.I actually bought my Tundra here in 2013.Still have it. Still love it.Thank you Toyota of Fort WorthAnd Thank you to Greg Williams,you are an excellent Service Advisor.JAMIE LAMBERT

Daniel Blanco was great, told me what my options were based on the payments I wanted to make and explained them thoroughly, answered all my questions and went above and beyond to make sure I got the car I wanted. Definitely recommend this place!

This Toyota is amazing! Very quick service and if you need anything make sure to call Ricco! 10/10

I can’t begin to say how much of a let down the Service and Maintenance Department is at this dealership. This is the second time that their service department has not fulfilled my request for a complete service that includes a wash and vacuum for my brand new RAV4 which I purchased along with the extra 100k toyota care package. I had called in advance both times to find out if they wash and vacuum and they said yes but when I went there the service representatives had some lame excuse to not do it. It seems that since the first few services are covered by the dealership and I’m not paying anything out of pocket they are doing this. Is this the standard business practice here? If so then it is pathetic and leadership needs to take a closer look into this as it does not fall in line with the culture of the brand.

Wow by far best experience I’ve ever had car buying! I worked with Leo and Gustavo, I definitely recommend buying from this Toyota dealership. Leo knows his car info he explained everything the car has and showed me why that car was so great. Ask for Leo or Gustavo I guarantee you won’t be disappointed they were the best for sure, thank you guys 😊. From the very moment we walked on the lot we were greeted instantly with a friendly hello, un like other dealerships we went to. Even the manager Vance came over to talk with us and work his best deal. Thanks again Vance 👍 I know you did the best you could do to get us the pricing we wanted for the dream car. Oh yeah I can’t forget about Oscar the financial guy, he made the end experience a comfortable one and wasn’t pushy. He’s very knowledgeable and explains the financial part in a way you can under the numbers. Y’all keep doing what your doing and keep making happy customers. We will definitely recommend our friends and family to you.

Rico in-service is the best of the best. I only schedule appointments with him. Mark in parts always so helpful. Noel in sales is an awesome, easy-going salesman. All of these gentlemen go out of their way with a big smile on their face. “Which mind you it’s not always easy to do with such a very busy dealership” I’ve been going here 7years now thanks to them!

Very professional in and out..Mr John done a excellent job good salesman...thank you ...

I’ve always been really impressed with the service here. Most recently, I dropped my car off to have the mirror fixed. My service provider, Doug, made sure to communicate with me on timing and price early. He gave me a call as soon as the part was in and since he couldn’t be there on the best day for me, left me in the great hands of his colleague, Austin. Then when the bull came in slightly higher than quoted, Austin made sure I got a fair deal. Toyota of Fort Worth is always great in service and on time!

I had no scheduled appointment. They got me in and out pretty quick. They also used some new system where they recommended what I needed done on my car through text and I chose what I did and didn’t want. It was pretty neat!

Very good service. They finished the work a lot faster than I expected.

Went to Toyota in Fort Worth last week because our car got totaled (sadly). Aurelio greeted us at the door and asked how he could help. We already had a few cars in mind so he showed us what we wanted. He was very informative about the vehicles and made it a point to remember what features I wanted. He suggested a different car and let us test drive it. We fell in love with the car as it hit every one of my ‘must haves’. The process was simple and easy and he handed us to the finance guy Peter who was also very pleasant to work with and helped us get a monthly payment that worked with my budget. While we were wrapping up Aurelio had the car detailed to perfection and we drove away very happy and proud of our new vehicle. Thank you so much Aurelio you really made a bad situation into a great experience. We are very grateful.

Mauricio Battaleme was our rep with helping us with our experience purchasing a car. He was very polite, patient and knowledgeable with the cars and process. He gave us space when we wanted to look around and when we decided to test drive a few cars I really liked that he let us drive by ourselves without him being involved. Really made us feel like we already owned the car. He gave us all the information we needed to give us our confident choice in buying a 2021 corolla LE brand new. The purchasing process was very smooth and negotiation wasnt stressful at all He understood our opinions and decisions and made the process smooth. Definitely recommend Mauricio.

Marcos was amazing. He gave us the attention we needed and felt comfortable with his help as he truly cared about our satisfaction. Thank you for your patience as I know I am rather picky. Strongly recommend him and this dealership with your vehicle purchases!

My car was serviced quickly! They addressed all my concerns and it was so affordable. The complimentary shuttle service was also really pleasant and efficient. But I really didn’t have to wait too long to get my car back. I’ll be using Toyota of Fort Worth for all my service needs!

Thank you to Marcus especially for making my experience great! I will definitely be scheduling all of my appts with him! Thank you for making my purchase easy, affordable, and smooth especially for my first car. You’re the best! I’ll be back! So happy I chose Toyota Fort Worth for my FIRST CAR.

Fort Worth Toyota is wonderful! I was treated with dignity and respect; not “talked down to” because I’m older and female. They took care of only what I came in to have done; they did not push me at all into accepting more service. They did, however, tell me what my car needs in the near future to keep running optimally. Nick Clements was my Service Advisor and he was professional, knowledgeable, polite and so down to earth. I will schedule with Nick whenever I go in. They treated me with honesty and integrity, and appreciated my goal of keeping my current Toyota for the remainder of my driving life. They are awesome!Amy Smith

Made the appointment on Friday to drop my car off to get looked at Tuesday at 7AM. 30 min drive there. I have work right after. And they said they would make sure I had a rental to drive to work.They said they found out yesterday that there was a rental shortage and ….I didn’t get a single call about it to let me know so I can arrange someone to come pick me up and take me to work.Next time, please call the customer so they can arrange things in a timely manner and not last minute.Other than that. The people are super nice they just need to be a lil more on top of things.

First service on my Prius. Friendly, courteous, and efficient. Could not ask for more.

Everyone did a fantastic job taking care of me. From JT my advisor, to the technicians who performed the work, and the Valet who performed a VIP wash on my car. At Toyota of Fort Worth I know vehicle is well taken care of, and if anything happens I know they’ll take care of me with honest recommendations. 10/10 Definitely would recommend.

Terry Schneider and the service team were amazing and very friendly as I went for my scheduled service appointment! They answered my questions about the required maintenance and explained everything that was done before I left! Very fast and efficient service! Highly recommend Toyota of Fort Worth!

Excellent service. Everyone I worked with was polite and incredibly helpful. Michael J was my sales associate. He quickly responded to every request whether for information, pictures, or test drive. He not only answered all of my questions but offered additional information on the vehicle builds and design. He is very informed on all aspects of the product. He was patient and worked hard to make the purchasing process convenient. The financing process was casual and stress free. This is my second new vehicle from Toyota of Fort Worth.

Daniel provided us with not only a beautiful new Tacoma, but reminded me that great service comes with a positive attitude, a Coca Cola and a cold water on a hot sunny day. Daniel and Mike (our sales manager) were quick to negotiate and offered a fair price for our trade in and new vehicle. They definitely deserve a free lunch and while you’re at it, throw in a dealership named after them. Dan and Mike Toyota has a great ring to it, right?

Daniel Blanco and Kevin Tran were amazing to work with! Both very honest and knowledgeable. They explained things very well and made the process simple.

Every aspect of the purchase process was well communicated. The GM, George, has obviously created a wonderful culture for his employees, which is felt by the customers.My salesperson, Tito, was a pleasure to work with. I will definitely buy from here the next time Im in the market for a Toyota.

Parts professional. Quick, courteous, concise. Thanks.

They were excellent and worked with me through the whole process. Took less than 3 hours which is amazing. I would definitely refer people to visit Fort Worth Toyota.

Amazing salesman!! He did everything perfect for my sons first new car! Mr. Perry was amazing in making this car purchase very easy and very affordable for our son. Thank you for everything you had done for us!

Everyone was friendly and helpful. Was even able to get a great deal on a warranty package while also keeping our monthly payments at a reasonable rate. This was our second vehicle we bought at this location. Would absolutely go back again

Quality of service was fine, but scheduling leaves something to be desired. I called to make an appointment for oil change, tire rotation, and fluid checks, and was surprised to be told that there was an opening in 45 minutes. So I accepted that slot, headed right over, and arrived on time. Then the slowness began. It took 15 minutes to finally get checked in. After waiting for 90 minutes I inquired about progress, and was told Sorry, it will be ready in 20 minutes. 30 minutes later it was finally ready. The salesman apologized, and said that there had been 6 cars ahead of me, and did not charge me for the tire rotation. (Thanks.) So, I wonder: why bother making an appointment?

Made an appointment for an oil change and tire rotation, just like Ive done for years. This service has always taken 45 minutes to 1.5 hrs. This time and the last time, the same service, has taken 2.5 hours. This dealer lost my new car business many years ago, now they have lost my service business. To be honest, given their service, I really dont think that they will care.

Great place to deal with. Glad I found them.

Friendly and great service! My advisor Louis Robles took care of everything and made the process smooth and seem less! Highly recommend!

Bought my Tacoma from here and I’ve been coming here for auto services. Every time, team members are accommodating, friendly, and never try to force you to get any additional services. Gray was my shuttle driver to and from Toyota. He was a safe driver and entertaining to talk too. If you’ve had a bad bad experience elsewhere for auto service. I would recommend this location.

Greg Williams did a great job communicating exactly what to expect with the warranty replacement of my windshield. The work was completed when Greg said it would be completed, and the quality of the repair was excellent.

What a wonderful quick and no pressure experience. Thank you Francisco Sanchez for your expertise and being able to answer all our questions during the purchase of my 4 Runner! I will be recommending you to all my friends and family!

Today I went into Toyota not knowing what to expect. LUCKILY to my surprise was greeted by a gentleman named Daniel. He was AWESOME!!!! From helping me with getting my used car appraised to helping me finalize a deal. He was very attentive to my wants as far as the car goes. He was also Bilingual which was a plus! Felt very well taken care of and will definitely recommending him to family, friends, and strangers! Over all 100/10 experience!

Got us in early. Treated us amazing. Did the work in a timely fashion. Wish I was going to live closer to this place. Would definitely have my car serviced here.

During this time with inventory being a difficult process, with limited cars being for sale, salesman Gustavo Lara made this entire experience WORTH IT. I highly recommend purchasing cars with him! He was very communicative, honest, and resourceful. He made sure to get anything my mom needed, and made sure she felt safe with her purchase.THE ONLY THING I WOULD RECOMMEND:is for the other salesman that was also trying to sell this same car, to be more professional. Issues between colleagues and coworkers should be kept away from customers. Going to every other salesman around our table, and stating that he was suppose to sell this car instead of Mr. Lara, is very unprofessional. Making customers feel uncomfortable. Five star rating is for Gustavo Lara because even though this had occurred during our experience, he still made sure we left happy and confident with our purchase with Toyota.

Toyota of FW proactively called me about the recall on my ‘17 Tacoma. Apparently the brake light lens above the rear window is prone to leaking and causing damage to the interior of the truck.Anyway, I made an early appointment, left it with them and they called me when it was complete. No charge. Nice service. Happy owner.

I had the pleasure of buying a RAV4 from Tito today at Toyota of Fort Worth and I couldn’t be happier! He is great at what he does and he truly does care and got me exactly what I was looking for. :) Thanks Tito!

I highly recommend this dealership and salesman, Mr. Perry aka LP. We were able to negotiate over the phone prior to arrival which made my transaction smooth snd seamless. I was driving away from the dealership in less than two hours of arrival. Thanks Mr. Perry!

Always great service from personnel, the service advisor Terry was especially courteous and helpful with all my needs, he definitely knows his job, my hat is off to him

Bought a 2021 Highlander for my lovely wife. She is extremely happy. Got a great deal on it. Kyle my Sales Rep. made everything easy and the transaction was guick. Best car buying experience Ive ever had. I will never shop elsewhere.

Fast service. Friendly and professional. Never had a problem. Appreciate the complimentary cold bottles of water also.

I came to this dealership located to do an oil change for the second time, I went in and gave them the car with the keys to a person called Louis Robles, after waiting 3 hours I went to ask about my car and to my surprise, they gave me the news that my car It was stolen from its facilities and to make matters worse the managers do not want to take the responsibility for the theft of the car that I left in their care, I gave them my trust and my car and ended up leaving with nothing. I advise you that if you do not want to take the risk of losing your car, do not go to this dealer, in my opinion, I think my car would have been safer in a simpler workshop.

I have never had to wait 3 hours for my vehicle for just an oil change and tire rotation with an appointment. This was my first visit to your dealership. I am quite disappointed. The shuttle driver was very nice, and the checkout lady was as well. I moved here from Virginia. Perhaps you should call Ashton Lewis of First Team Toyota for some tips on how to improve your business

Went in for a car wash. Was estimated to be 1hr to 1.5hrs wait. spent 2 hrs there and when i got my car back you could visibly see dirt still on it. I didnt bother to complain to get it fixed as i needed to go to work and it was only $15 so i figure i will just take it somewhere else instead.

First off I want to say thank you once again to Mr Eric Avila at Toyota in Fort Worth for all the amazing help! I rescheduled on him so many times and each time he was very understanding but not only that the lengths he went to so I can get the car I want for the price I want is far more deserving of 5 stars! His customer service is seriously amazing and I really appreciated his hard work and dedication to helping me get into my new Camry! If I could recommend anyone to help you on your next visit and car purchase I really encourage everyone to go talk to Eric Avila! Also thank you to Mr David McGee for making the boring part of buying a car so much more fun!

I had a great experience here at Toyota of Fort Worth. I had initially scheduled an appointment online and was given particular salesman to meet with. Upon arrival, Aurelio was the sales person that helped me instead. Great individual to work with! Wasn’t pushy, provided plenty of info on the cars I was interested in, and was straight to the point when it came time to get the car sold to me. Overall it was a smooth transaction and I would recommend this dealership if you’re interested in a new/used Toyota.

The day I planned on visiting to look at a car, the Internet Sales Manager confirmed I was coming in via text message - after having sold both of the models in the trim-level he knew I was interested in! WONDERFUL customer service! Will not be back to this dealership. The single star is for Salesman Anwer, who, clearly embarrassed, worked very hard to make it right moving forward.

Regina in service is awesome! Goes the extra mile

Less expensive and more professional than the competition. Had brakes, shocks, and struts replaced. A general check up and some other small maintenance items before a big road trip. They saved me $250 over the neighborhood shop’s bid, and gave me a free loaner car since they would need my vehicle overnight. Service manager Greg was fabulous! Pleasant, knowledgeable, and fun to be around. I have been a long time customer of this service department, and see no reason to go any place else. Keep up the good work.

My husband and I went in looking for a car and we had a not so nice experience. Juan Morales “helped” us out but failed to inform us that the “balance” on the car we got is actually just the finance part and not the actual car price. That we wouldn’t start giving “actual” payments on the car until 3-4 years after. They also told us yes this is a great way to start your credit, but at what cost we’re going to be paying double for the vehicle when it’s not even worth it. We got lied to as my husband was signing the paperwork they never explained anything to us they just sat us down asked for the down payment money and basically kicked us out. This has been one of the worst experiences in my life. We thought we were getting a “great” deal as first time car buyers but no we got screwed over just so they could make a couple of cents. They lie and this shows that they are not honest or trustworthy at all. Do not recommend this place at all. Save your money and go elsewhere people!

We had a very good experience. Our sales person Lionel Sanchez was very informative and friendly. We would recommend him to our family and friends. The finance manager was also very informative and friendly. We are enjoying our Highlander.

Tony got me set up with a leased car today! He was was professional, quick, and helped me get the best deal- overall nice experience. Finding a car can be stressful and intimidating, but he made it easy and helped me understand all the ins and outs. When you go to Toyota, ask for Tony!

I bought a pre owned 2020 Toyota Corolla recently. Pointed out to the manager price was not what was show online. Changed it added misc fee? $1100.I was not told ahead car had only one key with remote. Priced out replacement, $350 estimated cost.Bottom line, expensive lesson and definitely wont go back Toyota Fort Worth for any future car purchase, nor recommend.

John Le was an excellent salesman. Was able to deliver exactly what we were looking for and Adam from finance also went above and beyond for us. If you want excellent service look no further then Toyota of Fort Worth.

I recently had my 5K mile service on my RAV4 and had a few issues besides for them to look at (mud flaps not secured/ loose and vibrating and making noise and a short in my dashboard and infotainment system). They did not even look at the short or mark it down on the service paperwork, and as for the mud flaps… again, no one looked at it either… only thing they did was rotate my tires and send me on my way. Seems to me that they don’t address any issues that are presented but just seem to push your car thru as fast as possible with as little work performed as possible. Also, as a courtesy, they would wash your car if you got your car serviced with them, but not no more…$20 if you’d like a car wash… hmmmm… I think that they can do better!

Cant say enough about this place. Got the truck that I wanted color accessories etc. And most important the price. Paid the same for a brand new zero miles as I would for a used with up to 20.000 miles. Jared was an excellent salesman no pressure and willing to work with you. Had two family members recommend this place and they did not disappoint. Finance gaveme a 3.4 Apr came back the next day for a 2.3 Apr just an excellent dealership to work with.

Friendly and easy to work with. I live in South Dakota and I bought my vehicle over the phone. Flew into Dallas/Fort Worth airport and salesman Rubin picked me up. An hour drive each way. Smooth sales process.

My experience was wonderful. I went and traded a car and never to expect to walk out with a brand new 2021 Toyota Corolla. Also, they next day God blessed me to get another car the next day which is a 2014 Nissan Rogue. I give God all the glory for my blessing and for Michael and Oscar for making happen for me. They are the best. Thank you! Thank you!

Very helpful they tried their best to work with us as much as they could I appreciate them they did a pretty good job of getting the price down to where we could afford it thank you Toyota

Customer reps are courteous.Site is clean and well managed.They care about doing the job right.

Fairly straightforward sales team that get straight to the point. They were not cutting any money off the sticker prices on 2021 Tacoma’s due to there were hardly any on the lots in DFW due to the microchip shortage. There is a $1495 Toyota of Fort Worth Protection Package added to their vehicles that I feel is a buffer on their prices. They put door edge protectors, etc and that price ends up bringing the vehicle price up. Otherwise, it was a fast process!

Helped out the issues I had with my car. Super chill and nice. not pushy. Great service.

I was very disappointed that after I immediately asked Doug O. If he could get my cell phone from the passenger side of my car that no attempt was made to bring it to me. I was told that he would look and bring it. I wasn’t even told that he couldn’t find it. When I opened the door 1 and 1/2 hours later, it was right in front of me between the door and seat. As a result I was unable to complete any work or make phone calls while waiting.

I needed a car that day and they made it happen. Tito was my salesman and he got me the car I needed. Im very thankful they also stayed at my down payment and monthly payments. I forgot the financial guys name but very grateful to him too.

Love this place. This is my 4th car from here. Worked with sales person Lee, and it was the most carefree and professional experience. Not pushy at all and worked around my budget. Will definitely continue to shop here and recommend it to family and friends. Thank you Lee and Toyota of Fort Worth.

We just wanted to thank Daniel Blanco!! He was fantastic today!! The process was very smooth and pleasant! It has been awhile since we had purchased a new vehicle but my new Tundra is awesome! We couldn’t have done it without Daniel and Ft Worth Toyota!! We highly recommend them!!

This was my first big jump into buying a car, and I was beyond happy with the experience. Michael was very very informative and helpful during the whole thing. Had amazing hospitality too! I was very scared to even take the car off the lot for the test drive so he went out of his way to drive it for me and show me all the cool things it can do. Even after everything was finnialize he stayed for a few mins to show me how all the little things work and what they were. Which obviously makes a huge difference and impression. Huge thankyou to him 🥰

Very good professional Rico is a very acceptable professional young man.He was very knowledgeable young man,;nice always I recommend him to all .He.Is always polite sincere to everyone.he is a access to this company well hes one in millions.The staff are very nice all the time may God bless all and be safe!!!Thank you toyota😊

Due to the current nature of buying and selling vehicles during these times, we were surprised of how well Toyota of Fort Worth is handling all of their customers needs. Best experience I have had in a very long time buying an SUV thanks to Tito and his knowledge and patience with his customers. Thanks to everyone here who made the car buying experience fun and enjoyable. Will be back to buy here again.

This was the best experience I have had with a Toyota dealership. Everyone was friendly, courteous, and very professional. Having just moved back to this area, it is nice to know that I have a dealership I can depend on to take care of my vehicle.

We were helped as soon as we arrived. Everyone whom helped us was very nice and helpful. I would definitely recommend my family to come to see them.

Was greeted promptly upon my arrival. Byron was very helpful and kept me inform about my car. That in itself makes you feel like you do want to come back for your car services.

They took my car right in, I waited since it was a quick oil change. Within 45 minutes I was on my way home! I was doing socialization training with my new puppy and took her along. They were so terrific with her. Great experience for service and puppy training. I will continue to go there for service even though I live in Cleburne.

Again, they try to sell me something I didn’t need. I went in for a state inspection and was told that my windshield wiper wouldn’t pass inspection and that they have parts for it. Oh no! It is working fine. It was raining this morning and I had no issues. They said it has a tiny tear at the bottom. I’m never coming back.

My first time here! I had two small kids with me, the lobby was big and they had multiple chairs to accommodate. The snack bar and play area for kids really was so nice! Made waiting on my vehicle more relaxing. Every employee we saw and spoke to was very professional! I enjoyed getting my vehicle serviced here and will definitely be back!

Byron is the best. He is very polite and always very nice. He makes sure I have my appointments as needed and my car gets out on time as promised. Toyota dealership in general Is very organized because someone always walk to you to assist as soon as you get there.

Everyone was extremely welcoming and made the process super easy. No hassling or pressuring from anyone. Employees were more than willing to answer any questions and accommodate guests.

Thank you to our sales man Tony Mendiola for helping us with out search on our 4runner. He was extremely helpful and reliable. We appreciate your hard work. Ask for Tony!

Called Toyota made appointment they got me in super quick . Trevor was very nice and polite listened to everything I said and within a couple of hours text me a list and I text back and picked my car up when I got off work the experience at Toyota was very pleasant

Still great serviceWent without an appointment but still got taken care of in less than 45 minutesHappy customer

The people at Toyota Fort Worth were great from the get go, I felt no pressure to buy when I looked on Friday and when I bought Saturday the process was relatively quick. Michael my sales guy knew the cars in side and out and was able to address all questions and concerns clearly. The guy that did my financing went above and beyond to get me a great deal. I would highly recommend visiting this location in your search for a new or used automobile 🚗

Easy buying process. I appreciate not having to wait hours to get a deal done

Salesman Julian G was so nice to work with! Loved him! The finance guy David M was also so easy to work with! Loved him! We most definitely will seek these two guys out on our next purchase!

The Toyota of Fort Worth team is completely there to help you. Great honest service!

Customer service has been exceptional & communication has been superb with the service department on their knowledge of their toyota products.

I went in with all documents I felt would be needed, my current car insurance, paycheck stub, payoff info on vehicle I had. Explained what I was looking for, price I would be comfortable to pay. Had two models in mind. Had to choose Corolla because it fit my budget. Eric that helped me listen and help me all the way to my decision. I was glad that interest was lower than what I had. All the way through up to finishing paperwork all was well presented to me and went home very happy with my Toyota choice. First time in a very long time that I can own a Toyota again! Very excited and pleased with all staff that helped.

Very good people to deal with. The entire process was the best experience I’ve had purchasing a vehicle. Thanks Tito!

The service center absolutely abuses customers, so be very wary if you need to have ANY work done here.1) the service department tried to sell me a fuel pump for $100 more than they cost in the parts department literally right next door. They lumped the unit cost in with the cost of labor and other unnecessary parts, such as a $50 fuel pump retainer ring.2) they try to sell you useless parts. When I asked the department why they were including a new retainer ring, the guy on the phone said it was, “because people often break them when they try to replace the fuel pump”. So in other words, because they think their technicians MIGHT break a part while performing the job, they not only make the customer pay for damage caused by the service department, but they just go ahead and preemptively charge the customer for said part, regardless of whether or not the part actually gets damaged.3) they will gouge you horrifically on labor charges. I have a 2013 Toyota Corolla - go ahead and search on YouTube to see how long it takes to change a fuel pump on it. Now I, an untrained person with average mechanical aptitude, changed the fuel pump in my car in 21 minutes (yes, I timed it lol). The service department tried to charge me 3 man hours at $150 per hour for a job that takes less than half an hour for an untrained person to do, and when I called them out on this and made a generous offer to give them the job if they could bring the labor down to 1 hour (twice as long as the job actually takes), they had the gall to refuse and insist it takes 3 entire hours for a trained, skilled Toyota mechanic. I declined that extremely one sided offer, paid for my fuel pump (for $100 less than quoted by service and also sans $50 retaining ring) and proceeded to easily install the part in the service center parking lot in less than half an hour, saving myself over $500 in B.S. charges.At the end of the day, you have to decide if their services are worth the cost to you. I would simply advise you to save yourself hundreds, possibly thousands of dollars and take an hour out of your day to watch a simple YouTube video and do the job yourself. Not only will you save yourself a TON of money, but you’ll also learn a new skill and feel a sense of pride, satisfaction and accomplishment.

Ruben Puente was phenomenal from start to end! He offered exceptional customer service, patience, and genuine care. He was straight forward with every single part of the transaction. I will definitely be recommending his services to any and everyone. Thank you for a smooth process Ruben!