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DriveTime Used Cars
3333 Alta Mere Dr, Fort Worth, TX 76116, United States
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DriveTime Used Cars
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Ca
Review №1

The process of getting a car here is stress-free and very quick. I appreciate how Laura maintained consistent communication with me throughout the process. I would recommend their services to others.

As
Review №2

I am blown away with the service I received from the employees. Laura was amazing in being available when I needed her and answering all my questions. The good thing is I never stepped a foot into the building and I picked up my car with no problems. The staff in Tyler was amazing and I would recommend anyone to this company. Thanks for being quick and painless❤️ Thank you Laura

Ta
Review №3

Laura was amazing hands down when I got in she had the car ready for me to test drive. The service was great. Thanks Laura for my new car if anyone is looking for a car DriveTime is the place and ask for Laura she’s the best. I would gladly have people coming your way..

Su
Review №4

Since this was my first time buying a car on my own, I was very nervous but Laura and Clay helped me have a wonderful first time experience. They went in depth with the details of the cars I looked at as well as helping me find a great insurance policy! I will definitely come back for future purchases and I have told all my friends about the fast and friendly service from the members of DriveTime.

Gi
Review №5

Amazing customer service and was greeted as soon as I walked in the door. Laura was very sweet and took care of me. I walked out the door within an hour and a smile on my face.Thank you!

Le
Review №6

Laura help me get into a new vehicle and the process only took me 1 hour. I was in a vehicle in no time and she was very professional and helpful making the process easy.

Bi
Review №7

Laura Scott was very patient and worked hard to get me in a vehicle. Best and easy car shopping with her.

Ke
Review №8

We had a great experience with Laura at the Fort Worth dealership would recommend anyone going to her in need of a vehicle.

Tc
Review №9

Mrs.Laura Scott showed us the epitome of what customer car service should be. She exceeded any and all expectations! No 🧢! She has a beautiful soul and made sure to touch every base in information DriveTime has to offer car buyers from beginning to end. She’s a God Send Thank you! & DriveTime so much!

Ju
Review №10

My sales lady Laura Scott was AMAZING ! She did exactly what I ask. I drove three hours to get to the location and wanted my process to be in and out. When I arrived, she had all my paperwork ready for me to sign. It took 30 minutes to be completely done. Laura, you rock! Thank you for EVERYTHING ❤️

An
Review №11

Laura was amazing! The moment we walked in were were greeted and asked what car we wanted to look at! We test drove the vehicle and came back and Laura helped us from there! She was super fast but gave us all the information and explained everything! She got us the best numbers and payment possible! She was so kind and friendly! Well be back when my fiancé needs a vehicle! Thankyou Laura!

To
Review №12

Laura was very friendly and helpful.she went out of her way to help my family get a new car and even helped with another issue that happened later after close of the day. We thank you and appreciate your help.

Je
Review №13

Was my first time ever buying a car from a lot and honestly this place is to go to even if you have no credit or just have already cars under your credit this is the place Mrs.Laura helped me out a lot any questions I had she would reply fast best place to get your car hands down.

Sc
Review №14

This was the easiest experience ever! Very quick and the car that Saleswoman Linda Scott sold me is amazing!! She was amazing and made my buying experience the best! Will refer anyone and everyone looking for a car to Drive Time!!

Je
Review №15

It was a peaceful environment and Ms.Laura Scott help me with process of getting a car like 123 in n out no problem great customer service I would recommend if you are looking for a car perfect establishment

Ta
Review №16

Laura was great!!!!! She understood my price range and was able to get me in the car I wanted. I would definitely recommend my friends and family to Drive Time. Great Customer Service

fr
Review №17

I always worry that my own problems that pop up along the way are extremely annoying, so going into a car-buying experience was not something I was looking forward to. Thankfully, this experience at Drivetime was actually very smooth. Theres nothing that can make a bunch of documents much better, however, my agent at Drivetime at Alta Mere, Laura, was extremely helpful and ready to facilitate my documentation and paperwork at a moments notice. Im very grateful for having been helped by her and Im now financing a new lovely car! Thanks, Laura! Much love

He
Review №18

James was very nice and helpful. He did a great job!! Thank you so much!

Ni
Review №19

This was the fastest process I ever had when it comes to getting a car. Laura Scott was amazing helping my husband and I pick a car. I told her what I wanted and she made sure I got it ! I will definitely recommend her and getting a car from Drivetime

Sa
Review №20

Laura and clay did a great job and help me find the car that fit me😊

de
Review №21

My sakes rep was Laura Scott. Shes very patient and knowledgeable. Her deamor was very professional. I will definitely be recommending Drive Time and tell everyone to go see Laura Scott! Promote her to sales manager!

El
Review №22

Laura was awesome! We came in for a specific vehicle and unfortunately they didn’t have it at this location. Laura was able to look up exactly the criteria my husband was looking for and we drove home in a new vehicle that he said he preferred anyways!She was efficient and made sure to look into all our needs with pricing, financing, and as fast as she could. ( we were on a time limit) thanks lady!-Liz & Fabian

La
Review №23

Laura Scott at Fort Worth was pleasant to work with. She gave me the best deal on my car. I will recommend her to all my friends and family. I was undecided on what I want and she was very patient and worked with me. Thank you Laura for everything, I am happy with my selection.

Am
Review №24

This location is horrible I got a car from them and although what ppl on here is saying true about Laura getting you a car yes she did get me into a car however I had the car for 5 days literally and it stopped on me and still having issues with it I called the manager NEVER called me back I told them what’s going on they did not even care!!! All they cared about was that they got a sale basically I’m my opinion my temporary plate kept coming off just horrible I will never buy a car from them ever again…!!!

Jo
Review №25

Laura and Ed where both very helpful with my first car buying experience !

La
Review №26

We had no issues at all!!! This was the smoothest process ever and everyone was kind and helpful. Laura even assisted us with our son while handling car business. Joshua was very kind and helpful and kept great communication. Thank you guys for all your help.

T'
Review №27

Laura Scott was nice And professional got me in a vehicle that I like fast … very helpful thank you Laura so much

Ke
Review №28

Rhett Herron was awesome. He made my auto purchase experience much smoother and easy. When I drove my new car off the dealerships lot, I felt very confident in the deal and selection was the right one for me and not the dealership.

Kr
Review №29

Laura Scott at Fort Worth was a pleasure to work with. She was very professional, patient, and knowledgeable. She made sure we were well taken care of. Thanks again for all your help!!

Tr
Review №30

Love Drivetime, the car buying process was so easy!!! Laura was wonderful, very professional and helpful. She help me find the perfect car for me with a low down payment and affordable monthly payment. Will recommend to anyone that is searching for a car.

Pe
Review №31

Laura Scott was very helpful in helping my purchase my car and very patience .

Cl
Review №32

Laura Scott was great help getting me my new car

na
Review №33

Easiest and quickest buying process I’ve ever been through. No asking for money down. They ran the numbers I told what I was working with and the deal was done.

Ca
Review №34

Thank you Laura Scott for helping me get in a car... I love it 💙💙💯😍

Mi
Review №35

Laura was super helpful and very attentive to our needs and what we wanted to find in car!

Be
Review №36

Laura Scott was very professional and helpful in getting me in the car I wanted. I would recommend her to everyone. She’s at the DriveTime located on Alta Mere. Great job Laura!! ;)

sa
Review №37

Just got a $495 down at drivetime great people

Ma
Review №38

They do the best to help you out. Good customer service. Thank you drive time team for helping me get in a vehicle I like.

si
Review №39

Am grateful and satisfied good car customer service I want to thank to daryl and Laura for helping me my first car buyer experience 😀 am happy daryl help me on the phone and it went good and Laura help me with sign and it is good experience and am very satisfied very much, just want to say thank you.

Ma
Review №40

Laura Scott made it painless and easy. Great service, much appreciated.

Br
Review №41

Laura at Fort Worth DriveTime was great. She got me into a vehicle that was affordable and just what I was looking for.

da
Review №42

Laura Scott was very wonderful bless her heart

Mi
Review №43

Edward and Rhett were great. The car we were most interested in ended up not feasible for me. They gave me plenty of space to browse the inventory, check out the vehicles thoroughly and test drive units we wanted to pursue further. Very welcoming atmosphere, absolutely no pressure felt and ended up with a pretty badass car for an amazingly low down payment and monthly payment for my situation. Rhett covered paperwork in detail, answered all our questions and made the entire process seem effortless and stress free. We will absolutely buy from this location again as well as recommend them to anyone looking for a car.

Mi
Review №44

Laura Was extremely helpful and made our experience ran as smoothly as possible. We appreciate her working to get us into our new car.

Cr
Review №45

If you need a car I would definitely recommend Laura. She explained everything showed me the different options with pricing with different cars and explained everything to me from pricing to warranty to gap insurance.

As
Review №46

I had a seamless experience at Drive Time on Alta Mere. Laura was so friendly and kept in touch with me while I was waiting on the opportunity to go to the dealership. I told her what I was looking for and how much I had for a down payment and she found a vehicle that worked for me. It was a great experience and I definitely would recommend going and seeing them.

Th
Review №47

Easiest car buying experience I could have had, they helped me find what I needed, and were very professional.

Br
Review №48

I was in need of a vehicle, Showed up at Drive Time with in a couple of hours I was on my way back home with a nice clean vehicle very,very low mileage and payments to fit my pau schedule,Im one happy customer...Thanks Drive Time

Jo
Review №49

IT WONT LET ME GIVE 0 STARS...Less than average experience, MAJOR downside is they told me the Bluetooth didn’t work due to MY cord, and the Bluetooth was actually defective on the vehicle. I was able to go through the limited warranty and thankfully the company is waiving all fees because it should have been disclosed or shown to be defective before purchase. Bridgecrest did cover the total amount over $800 to fix it plus waived the $200 dollar diagnostic fee. Personally, if they sell Bluetooth vehicles they should have cords on site to test for customers to avoid this for potential buyers.After having the vehicle 5 weeks when I went to change my washer fluid low and behold the hood lift snaps off. So I’ will be paying &200 for it to be fixed and the extended warranty will be paying over $500. That leaves a total cost of $1700 dollars in the car being fixed in under two months of purchase. This is in no way common for a used dealership experience. That is why they were scored no stars by me. The upside is at least Bridgecrest went out of there way to help me with the issues the vehicle has.Today is the day my car tags expire and lucky for me with the experience I have had so far called a couple of weeks ago to check on the permanent plates being delivered. I was told DRIVETIME discovered the error lol, no it was me. They sent a registration form that I had previously signed at the dealership which apparently was lost or discarded. So I filled it out and sent it back. Of course here I am on the day they expire with no up to date tags...

Mo
Review №50

Laura she is very helpful and nice highly recommendThank you so much 💯💯💯🌺

Ru
Review №51

I wanted to say that Laura Scott was a great help at getting us into a vehicle!!! She was very nice and went out of her way to make sure we had a great experience!

am
Review №52

Easy to get financed. Josh was very helpful and friendly

Va
Review №53

Didnt get the exact vehicle i wanted but thats ok i got something just as good

Ca
Review №54

Very quick and efficient in test driving cars. This company needs to use different banks/lenders for financing as they offered me a 13% interest rate even though I have a high 700s credit score. Its insulting. We went to a different dealership and was offered a 3.69% for a way better and new car in the same price range. Dont settle for Drivetime if you have the time to look around.

Br
Review №55

First time buying with bad credit and it went smoothly Laura was amazing got a nice car and couldn’t be happier

Wi
Review №56

Laura was a great help and got us in an out i recommend to come here for a vehicle thanks drivetime on alta mere

Ka
Review №57

Horrible experience, I really was in need for a reliable car, however that’s not at all what I got here, make sure you ask lots of questions about the car before you buy. I found out mine had five previous owners, I guess that would explain why I’ve made three car payments and it’s still in the shop. So I’m a carless mom stuck at home while they are still cashing in on my car payments. My first car payment they double charged me and I still have not been refunded for it. I recommend you just purchase somewhere else. Because I am going to have to pay on another car until they fix mine that is if they do. Who can afford to pay for two cars, because I can’t I’m a college student. I will say one thing they will get you into a contract real fast, and then your stuck regardless of what they tricked you into buying.

Br
Review №58

Passion Empathy LeadershipIf you are ever in need of a great car buying experience and in a difficult situation...You need to call Laura Scott at DriveTime in Fort Worth!She is so patient and her ability to listen and understand you without saying a word is so comforting.She empowered me to make the right decision by listening to my words.She didn’t know my circumstances, other than I said I wanted to be able to do it on my own! She guided me through the process as a great leader does! There was no selling in our transaction and she will never know how much she built me up and made me proud of myself!She’s One in a Million!Thank you Laura for my new beginning! Your energy is amazing! ❌⭕️❤️

Me
Review №59

I was really nervous about buying a car and Laura really helped me out and made the process so much easier. Felt really grateful to her and all the employees here

Je
Review №60

Laura was absolutely amazing!

K.
Review №61

Drivetime was very helpful and committed to getting me and my wife into the vehicles we wanted. From the Plano location working with Cash Noland to the Forth Worth location and getting thing done with Laura Scott. Laura who I worked with the most in this experience was fantastic and I will be going through her as long as she stays in the car dealership business. Laura and Cash you guys helped my family tremendously and I thank you both for everything.

Mi
Review №62

Joshua really helped us get the vehicle we needed, and we found something we really like! I am so happy with this place. My dad helped us find this place, I really highly recommend coming here to get a nice used vehicle!

Ch
Review №63

Joshua Harper was amazing. Not only did he work with me through text message all afternoon he made the process painless. He was patient and polite and even emailed documents for me after already completing the task. 10/10. I ended up going to another Drivetime because they had the vehicle I wanted, but I badly wanted to do a deal with Josh. He was great. Honestly!

Ta
Review №64

Thank you Laura Scott for helping us get the right fit car. You had patience with us. We were able to ask all the questions needed. You made the experience go very smoothly. Once again Thank you so much...

Br
Review №65

Excellent customer service!Sales manager Josh and sales woman Laura both were very professional and made this a seamless process. I had $500 cash down and a cosigner and had trouble at other dealerships, they were happy to work with us and find a way to make everyone comfortable. I highly recommend this location.

To
Review №66

We have never been a happier couple then when we found Drive time. Our sales reps Samuel and Laura have put up with us being nervous buyers. Our very first contact with the staff started with Blake and has been ABSOLUTELY AWESOME to the finalization of the purchase. Thank you Drive Time for showing us people are STILL kind and caring in this world. We are VERY EXCITED TO start off in our 2014 vehicle.

Ms
Review №67

So excited to be working with DriveTime!! Mrs. Laura was very thorough and pleasant throughout the process. My Husband and I definitely will be referring people here to her and the company. They have great deals and protection plans as well. Most companies will have you in there for hours and never be approved . This was exceptionally well! Go check it out for yourself!!!

Cr
Review №68

I had went to drive time for my first car purchase they were very great. My sales associate was Laura and she did an awesome job providing the best customer service and all around knowing what car you are interested in and was able to get all your questions answered!!! If and when I would have to purchase another car I would go though them and ask for Laura!!!

He
Review №69

I came in to look at some cars and Laura helped my buying experience and from start to finish, it was seamless!

Ba
Review №70

My experience at drive time was great. Laura Scott is the agent who walked me through each step. She was patient with me. Completing everything online was new to me but Laura took her time from the beginning to the end. It was not a rush job. Thank you Laura Scott for being the type of sales person who makes people want to come back

Ma
Review №71

David was a huge help and very upfront about what was available, prices, interest, features, etc. He helped us get a car that we really needed very quickly!

Se
Review №72

Awful place with horrible ratings. They trick you into giving a 5 star rating while you sit and sign the papers. They are predatory lenders for the automobile industry. BEWARE!

va
Review №73

Ohhh my goodness! This has been the best car buying experience I have ever ever ever had in my entire life. Samuel greeted me as I walked in the door and then he went to work. He was fast and friendly I’m hearing impaired and he was very patient with me. If you need a car come here and ask for Samuel Santos he will definitely hook you up with a nice ride. I love my car

Te
Review №74

Amazing experience! Very pleasant quick and thorough at the same time! Ms. Laura did an amazing job finding me and my wife the perfect vehicle for our family! She very patient caring and understanding! Ask for her if you desire a vehicle fitting for you!

An
Review №75

Laura gave us the time to look at the vehicle, test drive, and purchase. She did not push us into buying anything. So far we are happy with our purchase. Recommend

wa
Review №76

David was awesome. We walked into it with a little trepidation since we are old school and paid cash for everything so we didn’t have credit. This process was so easy thanks to David. He was so patient and kind, even though he had to grab us so many cars. Highly recommend.

W
Review №77

I have not purchased a car from here butch visited the website to get a better idea of what a down payment would look like.That was 3 days ago and I have received about 7 calls from this company, 3-4 of which are from this location.I ultimately blocked the contact as they weren’t even leaving messages and I had to search the number online. Definitely not an effective sales strategy and will shop elsewhere at this point to avoid even more calls if I show any interest in purchasing from them.

Gr
Review №78

Laura, thank you so much for the patience over the last couple of days. You are a wonderful salesperson. And you do an extraordinary job! Keep up the good work!I love my car and know it will be good to me over the next several years.

Eu
Review №79

The service I received from Laura was great! She was straight to the point with bottom line. She went beyond the minimum by making suggestions and providing selections to choose from. She was also very kind! Thank you for great customer service.

El
Review №80

Laura S. made the experience quick and easy. She is the best! I will definitely buy from her again. Thanks!

JA
Review №81

I had a very positive experience at DriveTime. Samuel, the sales agent was very professional and courteous. He listned to my concerns and suggested different options of cars. I was very happy with my purchase and highly recommend his service with other potential car buyers.

Ga
Review №82

I had two experiences at DriveTime. One not so but the other was pretty good. Matthew at the Alta mere lot in Fort Worth tx was very professional and helpful. He above and beyond in getting me in my new vehicle. So a big shout out to him. And a big thank you, my wife loves the car !!

Fl
Review №83

Laura and Joshua are awesome! I filled out an application online and was approved for an auto loan. I went up to Alta Mere to look at some vehicles on the lot and at the time I did not see any cars that I would like. So the next day I went to the Arlington location and looked around saw a potential car and returned a day later to pick it up. While I was there getting the car Joshua had reached out to me to find out if I was still in the market for a car. I told him yes and I was about to get one from the Arlington location. He told me okay and informed me that they could have pulled a car from any of their drive time location. I told him okay thanks I didnt know and thanked him for reaching out to me. After driving the car home I decided not to keep the car because the radio was not working properly. After I got home I text Joshua and informed him of my situation. I asked him if I had to take it back to the Arlington location and he informed me that it was totally up to me. A day later I dropped by their Alta Mere office and both Laura and Joshua help me with getting a newer car. They were both very helpful, informative, patient and nice!

Mi
Review №84

We came in the first time and we werent able to get a car but this second time Matthew really helped us out with everything and our options. He answered every question I had and made me feel comfortable asking those questions. And we were able to walk out with a car.

Gi
Review №85

Was a very quick and efficient process of getting a car. Matthew Harrison, did an excellent job of sending me info before I got there so I already knew what I wanted to try out. Excellent experience and service.

Ti
Review №86

This was by far the easiest car shopping and car buying experience I have ever had. I was able to tell DriveTime what I was looking for in a vehicle along with the price range I wanted to stay in. They sent me a great list of options for me to check out and I chose the ones I wanted to test drive. I went to the DriveTime on Alta Mere and Ed Winans took great care of me and made the process from beginning to end so easy. I highly recommend DriveTime.

Jo
Review №87

Laura gave great customer service. And help our family into a perfect fit vehicle. She showed great patience and kindness.

Re
Review №88

I went to Altamere location and was not happy. I was convinced to try again and went to the location on Division in Arlington,Tx.It was the BEST decision ever. From the moment I walked in until I drove away Everything was excellent service. I DONT have good Credit, but drivetime is there to assist with that. I Didnt feel bamboozled, the prices were direct and deposit quote they give you is right on as long as you input in pre approval the truth and can provide paystubs or bank statements to prove. Yes mileage is a little higher than some lots, but cars were in good condition and worth what Im paying. I was able to get a Excellent car with fair price, with chance to rebuild my credit.I had the best salesrep, who was KNOWLEDGEABLE, easy going and made the whole process flow with ease. I like the extra products, and guarantees they offer. Anyone looking for a car with challenged or not even challenged credit and want a easy not spend all day being credit over ran and oversold...Go visit Aleyda at DriveTime in Arlington on Division.

Ka
Review №89

I highly recommend coming here for your next car! They really took care of me and got me into what I needed. One thing that I really respect is how honest Matthew was about what kind of car would fit my needs and what I was looking for! Thank you Matthew and Crew!! Their Manager Josh was great also!!

Lu
Review №90

We used Laura Scott. She was very friendly and didn’t provide pressure. She let us look at cars and When we told her what we had down and what we were looking for and their was not anything on their lot at the time. We wanted leather and other options that the vehicle did not have on the lot. She found the one with the options we wanted and got us that suv for the price and the down payment we had. We had a great experience with her and recommend to go and see her. She will find you the car for your price.

Sh
Review №91

This places financing is a joke.Fiancée and I went there this weekend and she has an AMAZING credit score, well into the 700s, and this place tried quoting us at 13% for a 14 vehicle! They tried saying something like well we have to raise the rates so we know we make the money back with the high miles and age of the vehicle. Thanks Drivetime, thanks for showing your true colors early in the process and letting us know that your only interest in mind is that of yourself and not the Consumer, we appreciate it.Not the greatest selection and they need to switch their financing banks from Ally. We went into another dealership and got at 3% within a couple hours sooo yaaa. If you HAVE to use this place go for it, but make sure that you come in prepared or you could get raked over.

ja
Review №92

Love my Nissian Pathfinder. Thank you Laura for getting us approved and into a new vehicle. Great overall experience. Quick and easy. 😁😁

Pa
Review №93

Matthew was a huge help, selecting a vehicle that met our needs and budget.The whole process was the smoothest we have ever experienced in our lives. I highly recommend them to anyone looking for an affordable clean and reliable vehicle.Thank you Drive Time.

Ce
Review №94

Easiest car buying experience ever! Laura Scott had all our paperwork ready and after the test drive it only took a few minutes...great job!

Tr
Review №95

This was the smoothest car buying experience Ive ever had! Matthew was so helpful and we were able to walk out with a down payment and payments that worked for our family at the moment. Definitely recommend.

Da
Review №96

At the beginning of the pandemic my car was stolen. I filled out an online application. Rhet contacted me and was able to complete a lot of the process over the phone. He texted me a list of cars, their associated down payment and monthly payment. This transparency was very helpful! Once I picked out a vehicle in my budget that suits me I came in to the office for a test drive. Laura helped facilitate some final documents that needed signatures. The quickest vehicle purchase I’ve experienced

Be
Review №97

Great experience we didn’t have any issues Laura was amazing. She answered all the questions we had and we had many. We had to take our to little boys in and she was very patient with us and and my boys.

ST
Review №98

Employees very nice and helpful! No gimmicks! True to their word. Very knowledgeable of the vehicles they are selling. In and out in about an hour. I had a good experience. Would recommend

Br
Review №99

Had Laura help us purchase a new car, it was me and my girlfriend’s first purchase and she was extremely helpful through the whole process. Explained all the details to us thoroughly and allowed us to easily make a decision regarding payments/vehicles.

Ki
Review №100

My daughter went to Drive Time to buy her first car, and Laura Scott went above and beyond the call of duty. Not only did she help get my 18 year old, no credit child a great first car, she helped us find the lowest possible insurance rate. Every place we called was going to charge between $400 and $900 a month. Laura called a contact who is providing i Arian was coverage for $200 a month. My daughter was close to caving and and walking out the door careless, but Laura refused to give up. Laura is unbelievably patient and calm, and I am grateful for all she did to help us out.

Information
44 Photos
100 Comments
4.8 Rating
  • Address:3333 Alta Mere Dr, Fort Worth, TX 76116, United States
  • Site:https://drivetime.com/?reg=dal&source=local&vend=google&camn=10313
  • Phone:+1 817-738-9415
Categories
  • Used car dealer
  • Car dealer
  • Car finance and loan company
  • Truck dealer
  • Used truck dealer
Working hours
  • Monday:9AM–6PM
  • Tuesday:Closed
  • Wednesday:11AM–7PM
  • Thursday:11AM–7PM
  • Friday:11AM–7PM
  • Saturday:11AM–7PM
  • Sunday:11AM–8PM
Offerings
  • Buys used goods:Yes
Payments
  • Debit cards:Yes
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