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Autobahn Porsche
2815 White Settlement Rd, Fort Worth, TX 76107, United States
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Autobahn Porsche

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Je
Review №1

Zoran, we appreciate your team and your great customer service. Alec and Robear were both extremely friendly and knowledgeable in helping us purchase our first Porsche!

Ch
Review №2

I am very pleased with the service and pricing here. They did a fantastic job and the detailing was A+. Thank you!

Ci
Review №3

Autobahn Porsche is a fantastic dealer, they have assisted me several times in any Porsche related product, recall, service or buying a new car.Everyone there are very knowledgeable and can help you with your questions or concerns.Love My Porsche.

Ed
Review №4

Great customer service through the service department. Special thanks to Andy and Zach for always keeping me informed and then following up.

de
Review №5

Great Christmas Shopping Experience. Very knowledgeable team.

Ja
Review №6

Excellent dealership and excellent staff. I went to both Grapevine and Fort Worth - I preferred the Fort Worth staff as they were attentive, courteous and extremely helpful.

Bo
Review №7

We could not be more pleased with Autobahn Porsche for their human relations focus and the excellent work provided by their team. Good going Autobahn . . . keep it up!

Br
Review №8

Pleasant, easy, even added on a window tint at the last minute. Loaner was great.Thanks autobahn

St
Review №9

I was helped right away. And was confirmed when we will be helped even if stand in line behind others.. Nice rest areas and clean very.. And it looks to be very secure and safe for the cars and people too..

Da
Review №10

Great staff! Car buying experience was great!

St
Review №11

Excellent service and friendly team. Highly recommend!

Mo
Review №12

Mike was awesome. He was informative, patient, and kind.

pr
Review №13

Great staff!!

Fe
Review №14

My salesperson is very knowledgeable about Porsche

Mi
Review №15

Highly recommend Autobahn Porsche. After a very poor experience with Park Place, I came to Autobahn. Mike, Ryan, Zoran, and Joell were excellent to work with and made purchasing my Macan easy! Straight forward process and a happy customer now! Should have just come to Autobahn first.Ive been very impressed with Autobahn. Highly recommend working with them! All the staff I interacted with were excellent.

Da
Review №16

Excellent experience, prompt and caring attention received for service. Steps taken for COVID greatly appreciated.

jo
Review №17

Would not recommend due to terrible customer service. I went to the location with my wife to test drive a Macan. We aren’t super rich we were not paying straight cash and apparently that’s what is required to get a sales person to help you. We arrived to the location around the same time a nice looking female arrived. For some reason she was met by two salesman (the only two apparently). This was fine, we decided to look at floor models while we waited. We were never approached or even spoken to. Me and my wife discussed the various options aloud to be clear we had done our research and were actually interested in a car but were ignored completely. We then see a salesman retrieve keys (walking past us) for the female to get her test drive ready. After about 10-15 mins in the main showroom we decided this dealer had other priorities that are not customer oriented and we left. Discouraged we went to another dealer the next day who immediately helped us with our new SUV, they were very attentive and professional. I’m not endorsing this other dealer because that’s not what this review is about. I will say the Porsche experience is awesome but don’t expect to get it here they simply don’t care.

Da
Review №18

Mike Mahan, Zoran (GM) and Ryan (Finance) provide their customers with velvet glove service beyond peer. They were friendly, knowledgeable and went that extra mile consistently. Theyve convinced me that Autobahn Porsche will be my Porsche Dealership going forward for any of my luxury automobile needs. Thanks again for everything Mike and everyone at Autobahn Porsche! You are the benchmark for luxury automobile service.

Ta
Review №19

Pretty cars I cant buy because I am poor

Pa
Review №20

Purchase 2014 BMW X3 and the vehicle was in mint condition. Has had vehicle for 8 months now and I highly recommend this dealership.

An
Review №21

We had an issue recently and Zach took control and made sure everything was made right to our satisfaction. He went above and beyond to find resolution and make us feel valued as customers and communicated well throughout. Zach is a great manager of his team and very professional. Excellent customer service and experience...would highly recommend using Autobahn Porsche for any needs/services.

St
Review №22

Service department is excellently outstanding!! Appreciate the quick appointment time and loaner car, fixed the issue which was not Porsche related. The Service Advisor, Josh Slanker was great to work with and he even got the shop mechanic to come out, get in may 2013 Porsche Cayenne Turbo and review the issue to ensure I was satisfied. And yes, very satisfied. Top flight all the way around!! Thank you Autobahn Porsche!!

Jo
Review №23

Outstanding and very friendly. Every one has went out of there way to make this a nice service time on my car. I Really Like The Way They Make You Feel Like Family. Truly the best service department I have ever been to. A++++ all the way.

12
Review №24

We had a wonderful experience at Autobahn Porsche! They went out of their way to make sure we got the car we really wanted. Atik was amazing! He is so knowledgeable and easy to speak to. We are Autobahn customers for life.

Em
Review №25

I can not say enough wonderful things about my experience. Atik was helpful, attentive, kind and willing to answer any question I had. I came from the Dallas area where the dealership was not giving me the time of day! I will now be an autobahn customer! The Christian music put it over the top too. Thank you! I’ll tell everyone in Dallas it’s worth the drive!

Am
Review №26

After being with a different dealership for over 10 years, I had no idea what to expect from Autobahn. All I can say is WOW. My experience was stellar. The process for purchasing a Porsche was so easy. My dealer (Shane Hatcher) was so comfortable to work with and put no pressure on me. The Finance person I worked with, Paul, was superb. He gave me so many options and all were fair and reasonable. I would definitely buy another Porsche from Autobahn.

Fr
Review №27

Outstanding sales personnel. Great experience. Made buying easy!

Ga
Review №28

Great group of people to deal with in the service department

Ru
Review №29

It was definitely a very pleasant experience on buying my 1st Porsche. Thank you Mike Mahan for providing such a great service. He took time to explain the car features in detail and we had good time on test drive. I learned way more about Porsche that day! :0)

La
Review №30

I would say buying a car from Shane was one of the best I have ever had. He had the car I wanted and we were able to work out the details quickly even thou it was basically over a holiday weekend. He is knowledgeable about his cars and very service oriented before and after the sale. I would highly recommend Shane and Autobahn as good people to do business with. I am enjoying the Cayenne I bought and when it is time to replace it,Shane will be my first call.

Ji
Review №31

Another great service experience. Greeted by my service advisor upon arrival, work desired discussed and understood, expected completion time given, call when service was completed. Comfortable waiting area, drop-off area well maintained. All employees provided cheerful greetings.

Je
Review №32

Best car buying experience ever! Our salesman John, really knew and sold the car well, without being overbearing at the same time. When we picked up our car, the detail job was perfect. The car sparkled!In previous car purchases elsewhwere, i was handed the keys and booted out the door like another number. John took a considerable amount of time to make sure I knew all features and how to use them. We also were given a very nice Porsche gift bag to go with our travels in our new ride.I will be a repeat customer in the future. Thank you!

Al
Review №33

My family has a long history of great service from the Autobahn group. Recently stepped into a used Porsche from another dealership and the clutch went out. Knowing Trevor from when he was at Autobahn Volkswagen service made for an easy phone call to someone I know and trust. Car was fixed in under a week.

Ig
Review №34

Always great service and nice people. Loan cars are available. And I cant remember they ever tried to charge me for something I dont need like many other places do. Definitely recommend.

Ra
Review №35

The service department is exceptional. They are very personal and know me by name. Their time estimates are always correct and the price is explained up front. It is always a pleasure to deal with Autobahn Porsche service department.

Le
Review №36

I brought my car in for diagnosis of a chirping noise while driving, the technician spent some time tracking it down and isolating it. After replacing the gas cap that was part of a recall type notice and telling me they might need to order parts to replace a wheel bearing he tried one more thing and seems to have fixed the noise at no cost to me. Everyone was very helpful and friendly, as they have been every time I have brought my car in, and they kept me informed about everything they were doing.

Ri
Review №37

Thanks so much to John Hamilton for a flawless very enjoyable experience. He kept me informed all along the process. He went above and beyond assisting with the sale/trade in of my previous car. The vehicle delivery was very detailed and helpful.

Ni
Review №38

Best service ever, I will be taking my BMW cars here for service from now on, since they were so thorough with my Porsche and the service was exceptional the service adviser listened to everything i had said and also made note of what i didnt and went the extra step to make sure the car was in great shape. Thank you for the great service you have now earned more of my business.

Ro
Review №39

Theyre caring, nurturing souls! I consider them friends.They also know their product. They probably know how to fix em, too. I wouldnt know. Ihave never had an issue with any of the 10 or so that Ive bought from them.

Ca
Review №40

Stopped in for an oil change. Never dissatisfied with Autobahn!

Ju
Review №41

Great customer service from the Autobahn Service Advisor and Parts Department. They were able to work my vehicle in for an oil change & state inspection with zero advanced notice on a Saturday. I enjoyed meeting the sales team while I waited and they took time to walk me through current and future models with zero pressure. I will definitely return for future DFW Porsche needs.

Ke
Review №42

Great dealership and easy to work with. This makes the second car I have bought from this Porsche dealer. I shopped around and no one came close to the deal I received. My salesman is Shane Hatcher and I highly recommend him.

Du
Review №43

Took my Porsche Turbo to have the windows tinted. After getting the car back, I noticed the tint job was done poorly. There are black dots on the edge of the back windows and the tinting bleeds into these black dots leaving a noticeable uneven look. I told Zack about this and had the detail manager look at it. The service manager said that was the best that they could do on the tint. As a Porsche dealership, you would think that they would know how to tint a 911 Turbo properly but I guess I am wrong. Frustrated, I told them to just remove the tint. I would have rather not have tinted windows then have tinted windows that were done poorly. They wanted to charge me extra for removing the tint but ended up not doing so after I complained. Basically paid for a tint job that ended up getting removed.I would have expected better service from a Porsche dealership or at least knowing how to tint the windows on a Porsche if they are going to offer that service. Having choices in Porsche dealerships in the metroplex, I would definitely not return to this one for any type of service or maintenance. First and last time visiting Autobahn Porsche.

St
Review №44

Their friendliness and great service attitude service attitude are top notch in every department. Truly outstanding. I especially appreciate the convenience of their all day Saturday service hours. Excellent!

Da
Review №45

I dropped in without an appointment and it was determined that my car would need a software update. I didnt have the 15 minutes to wait. They dropped me and my kids at their soccer game and then dropped the car off 20 minutes later at the soccer field. Epic service!Update: August 2017Once again, another great service from Autobahn on my 10k service. Price was very reasonable as well plus they offered me a loaner vehicle.Update: October 2018Requested a short notice appointment for my 30k service and they accommodated me. They offered to drive me anywhere locally and my car was completed in 3 hours. 5-star service, for certain!

Jo
Review №46

I am a customer who returns because of the overall excellent customer service. My car ys always returned clean and operates as I expected without problems. U have been a customer for over 10 years and I have full confidence in the Service Department servicing my car.

Ke
Review №47

Amazing service and quality. John Hamilton did an outstanding job. I will certainly be back for another Porsche in the future!

Ho
Review №48

Great experience for buying and service. John Hamilton did a great job at providing a transparent purchase and education about the car and option selections. Zach did an awesome job installing cosmetic inserts and followed up through the process.

Mi
Review №49

Purchased a 2018 718 Cayman. The salesman and business manager were helpful, professional, and answered all of my questions. One minor annoyance though. My car was shipped from a dealer in Cincinnati, OH, which I found out by doing a VIN search on Google. Prior to doing my own research, I asked the salesman where they car was being shipped from, and he would not tell me, but gave me a distance instead. Later, he gave me another number of miles for the shipping distance. Finally, he told me it was coming from Florida. His behavior seemed odd to me, so I finally did my own research and found where it was really coming from. All I can figure is that they are really paranoid about potential customers going cross-country to buy the car out from under them to save on shipping costs.

Ch
Review №50

Great dealership. Very honest and work hard to ensure things are as you desire. Highly recommend. These guys go above and beyond and communicate quickly.

Da
Review №51

Went in to have service work done on my Cayenne. The car was returned when promised, very clean with no issues related to the work. Staff was polite and helpful and the loaner car was new and performed well. Very happy with Autbahn overall.

Ma
Review №52

Autobahn Porsches service department is wonderful. I bought my car there and always return for all its service needs. Everyone is friendly, helpful and have always done an excellent job.

Vu
Review №53

Very pleasant experience from beginning to the end. Mr. John Hamilton makes the whole process very easy. Would strongly recommend everybody to Mr. Hamilton.

Ru
Review №54

My recently purchased CPO Cayman has black rims. I commented to my SA during his check-in call that the service department had balanced new tires with silver weights and it was bothering my OCD. He suggested that I bring the car back in and they would replace them with black weights. It took about a week to order them and schedule a time, but they took care of it for me and accommodated my cramped schedule.

Lu
Review №55

Great place, great service, very attentive. Zach. in service, John in sales and now with Zorin G. on the team. This will continue to be a dealership that the others are judged by. They are always professional and water to help.

Ni
Review №56

WORST service ever! Extremely rude!!! Wow. Just wow! Taking my business elsewhere! Awful. If you do go, don’t let Bob Hall help you. Very disappointed

Be
Review №57

I bought my first Porsche a little over 3 years ago, and at that time, Id have given the service department 2 stars. Theyve made a lot of changes and improved substantially in the interim. If youre avoiding Autobahn because you used to dislike the service department (a complaint Ive heard before), Id recommend giving them another try. Its much easier than driving to Dallas.

wi
Review №58

All the staff take interest in helping you. A very pleasant experience. Makes going to the dealership worth it!

Pj
Review №59

Very nice place. John was kind & friendly. & they even have some porsches in our price range.

Na
Review №60

The service here is outstanding. I cannot recommend it more. I am very impressed with the guys in the service department, extremely helpful!!! A+ service

Do
Review №61

Always great and personalized service. The only place where I will trust the service staff. I get the feeling that they will always act in my best interests.

Ca
Review №62

John Hamilton was great. He really knows the product and is there to meet your needs. He is low key but passionate about his work.

Ni
Review №63

Atik Zaman was the sales manager I worked with and although I didnt end up purchasing from this dealership, the experience I had working with him was absolutely phenomenal. Despite communicating that I was unsure about my purchase, it didnt change the way they treated me - professional, personable and respectful. If I were to purchase a Porsche locally, I would highly recommend Atik and Autobahn Porsche.

Gu
Review №64

Excellent service. We moved from Charlotte and have taken Cayenne and 911 to be serviced in Plano and have been appalled at the arrogance and poor service. Weve not had both cars serviced at Autobahn and could not be happier.They arent the biggest Porsche dealer and service center in DFW, but the smaller size works in their favor to provide great customer service. They appear to be honest as well. Thumbs UP!

Fr
Review №65

Great service!! Followed through and provided a hassle free experience. Keep up the good work! Will be back soon

Ge
Review №66

I am very impressed with this dealerships service department. We have always had great service and they are extremely knowledgeable.

Do
Review №67

An excellent experience with Autobahn Porsche and with our great salesman, Atik Zaman.

ad
Review №68

This is the only place I let touch my car because I trust them, they do a good job and it is a pleasant experience. I give them a 10yr thumbs up.

Gr
Review №69

Friendly, courteous and extremely helpful. Mike Mahon helped me get the car of my dreams.

Au
Review №70

Great customer service!

Ja
Review №71

A dealership that still treats the customer with respect. What a good and easy car buying experience - a big thank you to a real professional, John Hamilton.

Wa
Review №72

Lorena Cerna met me at the driveway, identified the problem(s) immediately, devised a solution, gave me an appointment, identified alternative transportation while the car was in the shop for a 1/2 day, fixed the problem(s) and got me on my way for what I believed to be a reasonable price, (considering nothing you do with a Porsche seems to be reasonable).I was very satisfied, and will return, although hopefully, not too soon.

St
Review №73

Great experience. Staff is professional and friendly. Service is always provided in a timely manner. Waiting area is clean and comfortable.

su
Review №74

My experience was soooo much better w/Josh than my initial visit back in the Fall, 2015 (which was so bad my husband to my Cayenne to Plano to avoid Autobahn). He was very knowledgable,as is Zach, & I appreciate that he showed respect for my time & money by keeping me updated & communicating clearly the info he needed from me. I will consider myself a regular customer now. :)

Mi
Review №75

I cant express enough how much I loved the service and the care my husband and I received at Porsche Autobahn. We worked with Bob on ordering our new car, and he just made the process easy and fun! We had visited many other dealerships before and the treatment that you receive at Porsche Autobahn is unparalleled. You feel like youre family there.I highly recommend working with Bob, if possible, but Im sure everyone else is great there. Bob went above and beyond and even hunted down a bow so my husband could put it on the car for me. (Theyre currently under construction so that bow was a lot harder to come by than you would think!)In the future, we will definitely be coming back to Bob and Porsche Autobahn. The one hour drive from the Dallas burbs does not deter us at all!

ho
Review №76

Paul is sales did an awesome job of taking care of our Macan transaction from start to finish. No high pressure, no games, a great overall experience.Anthony H

To
Review №77

Parts and Service departments keep me rolling in my Passat! Customer since 2013. Clean, friendly and great service!

Na
Review №78

I bought my car at a dealership in Plano and had tried to get the car serviced there, but after three failed attempts to get an appointment, I called Autobahn. They got me in right away. Kept me updated on all aspects of the service and the cost. I picked up my car when they told me it would be ready. The car was spotless and ready to go. Thank you.

Wa
Review №79

Always receive excellent service from careing qualified staff and managers. Its great to have this Porsche dealership in my neighborhood. 👋 soon. W

Ma
Review №80

Autobahn Porsche is top notch. Autobahn services all our cars and does a super job. I will not take my cars anywhere else -- Jeff K is a magician with the cars and Zac runs a great front office for service.

Mi
Review №81

I now solely use Autobahn Porsche parts. Thank you Anthony for your knowledge, kindness and assistance in getting several of my Porsche’s fitted with those special ‘hard-to-find’ parts!

B
Review №82

The service department is top notch. Trevor is in constant communication and they are completely honest about what services are needed and what isnt. I wouldnt take my car anywhere else.

sc
Review №83

Warm & welcoming, excellent service

Da
Review №84

The service crews are always outstanding! Even during these hardship times, Zach runs a tight ship. Justin was spot on...thank you!

Fr
Review №85

Excellent service. Only negative was the lack of being able to use the Autobahn discount card with an oil change. Hopefully this will change.

Ev
Review №86

We do all service here and Zack the service manager is great! Even though we didnt purchase our GTS here they have been nothing but outstanding to us. We wouldnt think of ever going anywhere else. Since we bought ours used we had a ton of questions and every time they are answered as if it was the first time they have explained.

Da
Review №87

I scheduled my windshield glass replacement there. Porsche doesnt replace the glass, but they recommended A-1 Autoglass to do the work which was done on site while I was having other work done. That was nice to do.

ma
Review №88

John Hamilton provided direct and accurate service during the sale. I selected European delivery which meant he had lots to do afterwards and he did it flawlessly

Wa
Review №89

I recently brought two vehicles from Autobahn. The Boxer has some noise issues. Autobahn gave me a loaner car, a Macan, while they fixed the noise issue. My loaner car was sold and Autobahn brought another loaner, Macan S, to my house to use while my car was being worked.Great services, great customer concern and outstanding results. I strongly endorse Autobahn as a experienced satisfied customer.

Ar
Review №90

This is one of my favorite places to spend time. The service is second to none and the staff is always ready to share the latest information on vehicles.

Li
Review №91

Always accommodating, Always willing to take the time to listen, and more time to find a solution. Love this Service Dept!

Cy
Review №92

Really good service, but a little slow.

Gr
Review №93

Nothing drives or feels like a Porsche. Nothing!Your staff is top notch. Thank you John Hamilton, Ryan Ziegler, and Zoran Gutic! Your passion for Porsche is evident and appreciated.

Ni
Review №94

Superb serviceFastFriendlyWilling to go an extra mile to satisfy their customerIm switching my loyalty from San Antonio Porsche dealership to Autobahn

ed
Review №95

I always have a great experience with Autobhan Porsche service department. The staff is polite and friendly. Trevor in the service advisor is great! They are my Porsche dealer choice in the DFW area.

Ki
Review №96

Trevor helped me with all the information I needed, scheduled a loaner, had my car ready on time, and FedEx items I left in the loaner. Excellent service!

Bi
Review №97

Took my Cayenne in for driveline repairs.They took care of me nicely, fixed the car over Easter weekend and I had it back on Monday morning!Too bad it was done so quickly, they loaned a 911 for the weekend!!!

Bl
Review №98

I love our new car! Staff in sales and service have been outstanding.

Pa
Review №99

My wife and I bought 2 Preowned Porsches from John Hamilton over the last few years. The dealership is great and the service that John provided was outstanding! His knowledge of Porsche and his commitment to understanding his customers is second to none!

Jo
Review №100

Quick, convenient and excellent service! My car was already ready before I was.

Information
100 Photos
100 Comments
4.9 Rating
  • Address:2815 White Settlement Rd, Fort Worth, TX 76107, United States
  • Site:https://autobahnporsche.com/
  • Phone:+1 817-591-2828
Categories
  • Porsche dealer
  • Car dealer
  • Used car dealer
Working hours
  • Monday:8:30AM–6PM
  • Tuesday:Closed
  • Wednesday:8:30AM–7PM
  • Thursday:8:30AM–7PM
  • Friday:8:30AM–7PM
  • Saturday:8:30AM–7PM
  • Sunday:8:30AM–7PM
From the business
  • Identifies as veteran-led:Yes
Offerings
  • Oil change:Yes
Payments
  • Debit cards:Yes
  • Credit cards:Yes
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