This was our first visit to the service department. Luke Woodman assisted us and did a great job. He listened to all of my wifes concerns and listed them on the repair order correctly so that the technician can address them properly. When we picked the car up he provided me with the full scan, at that time I informed him I was master technician and that I was impressed. We will be returning clients here. Thanks team..!

We purchased a Range Rover from Autobahn a few weeks ago. We live in Austin, so driving to DFW was not a problem due to the great price for the car. Driving back I noticed a few things not working properly. Called my sales man and he suggested taking it to RR dealer in Austin to have the items repairs at his expense. So I did take it there, and also had them do an extensive all points inspection and found a number of items that needed attention. Called the sales team back and they said they would send me a loaner and bring the car back to DFW for repairs. They did so and also found a few other items that needed repairs as well. Brought the car back to me when finished and all is good! Excellent customer service, they stand behind their cars, and all this without any hassle. Truly a very professional team at Autobahn!! Clint Tomlinson

Had the abosulte displeasure of visiting this shop. Staff was friendly and very helpful. Had an issue with scratches on my vehicle when I arrived to pick it up. Had to deal with their service manager Robert, and let me tell you Autobahn needs to look into this peice of work. Was extremely disrespectful and talked down to myself and his staff. Extremely unprofessional attitude. I will not be back to autobahn solely based on how terrible his customer service was. Take a word of advise. Take your rover some where else. Anywhere else.

Took delivery of a new 2021 Sport HSE. Significant swirl marks on the hood and driver side door. I word of recommendation to this dealership. Please use a simple two bucket micro fiber brush wash procedure on a new car and do not run the car through a hard brush car wash. I hope that your Porsche dealership does not treat new cars that they deliver like this.

I was so disappointed by my experience at this dealership. I did an online build but wanted to see the Evoque in person. I received an email from this dealership in regards to my online build. So my husband and I decided to visit this dealership and look at the Evoque in person in the hopes of finalizing our purchase. When we got there we noticed two Evoques on the new vehicle lot. We walked around and nobody came to help us. We walked into the dealership and were greeted by someone that took one look at us and then immediately proceeded to tell us, “everything is sold.” We told him that we at least wanted to look at the Evoque since we had done the online build. The salesman said, “we don’t have any on the lot. See these cars in here, they’re all sold.” My husband and I looked at each other knowing that he was flat out lying because we had just seen two of them outside. Giving him the benefit of the doubt thinking that maybe one was sold or used, we told him that we had just seen them outside. He asked us to show him. We walked outside, showed him the first one and he immediately said “it’s sold!” He said, “too bad, we just don’t have any on the lot. We can’t keep them in stock.” We asked about the second one we had looked at. And he there weren’t anymore. We pointed to the second one and he said, “ oh, where did that come from? Well, I don’t even know where the keys are!” And walked away without any attempt at looking for the keys or even to try to give us any explanation on the vehicle. He probably thought that since we were Hispanics, he wasn’t even going to take the time with us and just dismiss us. What he didn’t know is that we were already preapproved on the credit, had half of cost of the price of the vehicle to put down and were ready to purchase even if we had to wait on our online build. After this discriminating experience, I will most definitely NOT be purchasing a vehicle from this dealership. This is the most disappointing experience I’ve EVER had at a dealership!!

Guys did a great job to install tow package on my Range Rover with OEM parts. Quick service, 30% (at least) cheaper than dealer, good dudes. Only hit was that they could not update software on 2020 model.

So wife has been deployed for almost 6 months now and with her Rover not being driven because of her not being here and it being in storage status. I start it about every two weeks just to keep the battery in check. Well I returned from Florida from seeing the in-laws and I went to start the Rover and it’s dead. I hook up my car to it for an hour, no luck. The next day I call roadside and they come get the car and after 2 and a half hours of trying to get it on the rollback we finally did. It was not easy because we had to manually put it in neutral and then the E-Brake wouldn’t release. Of course when we get it on the rollback the darn thing starts. Rick from service calls me once it’s there. Gets it checked out the next business day and replaces the battery and does the update for software and a checkpoint inspection. He then said he’d have it towed back within about 2 hours since legally can’t drive it. Huge shoutout to Rick and his service team. Really happy with their hard work and treating us well

Ive always been pleased with autobahns service both in Bmw and now Land Rover. They have always went beyond getting me taken care of. Id recommend this dealership to anyone looking to purchase an import. I encourage everyone to shop local. It helps our community!!!!

Recently purchased a Landover discovery sport they took care of everything... this place is amazing

Great please to get a car. I love the customer service experience. We just got a 2020 Discovery. The deals right now are awesome. Thanks Joe for such a kind service.

Great customer service from Joe (service) and Brandon (driver).

Totally worth the drive. Best customer service my husband and I have received from any dealership. Im an old client of Land Rover Dallas, but Autobahn has definitely won me over.

Brought my car here for service and they have been fantastic. Joe and Amanda were super helpful throughout. They were very accommodating given the fact we had come in from out of town. No comparison to our experience with a different dealership. Will definitely be coming back for all of my service in the future!

My parents own a range rover and have had several problems with it. Theyve taken here to the dealership to get fixed..... well they thought it would be fixed properly but they have had no luck. Their vehicle has been in the shop at least 5 times in the last 6 months and still the check engine light is on.. everytime they get it out it has to go right back and new reasons.... they are very upset over the situation and do not recommend this dealership for any reason at all. I am doing this review for them to share their bad experience here because they dont do reviews.... but that wont stop me from looking out for them and the rest of the public. My hope is that someone above the poor management team here at this dealership sees this and reaches out to make this right

James Houck is my service advisor using an extended warranty he has given me the best service on more than one occasion in this past year. Always polite, helpful, calls with updates to keep me informed. On one occasion I dropped off my Range Rover on a Saturday he was not there but the advisor that helped me knew I was coming to the Dealership, knew my name and what I needed. Amanda the cashier always a smile and very efficient at her job. Always a stressful situation to me made easy by excellent customer service. Thank you.

Joe was great, as always. Excellent work and service.

Stopped in Today & asked to look at a Gray Autobiography that had been sold. Joe ended up helping me & wow... service was amazing. Took me out, drove up slopes, explained different engines, glass types, cool features I never knew about. Really thankful & left me educated enough to make a buying decision. Never pulled a hard sell. Ask for Joe if you go in.... older guy, lots of knowledge.

My service appointment went so smooth. Honestly, how I am treated in service has been a big factor in my decision to continue business with this dealership. My service advisor Joe was so helpful from the time I checked in until I picked my vehicle back up. Great experience overall and I look forward to my next visit.

EVERYONE was VERY nice and helpful. Al

Needed parts for our 2010 Land Rover. We have been making a overland adventure truck out of it. The parts department jumped out of their shoes to help us. Great customer service. Thanks Keith and Alex. Both were great!!!! #LandRoverForever

I don’t mind it when I have a problem with my car because I know that when I drive into Autobahn Land Rover Fort Worth that I will be greeted with stellar people that will provide me with stellar service. I have never had anything but a great experience. The personnel is friendly, professional, capable and charming. I appreciate everyone and will never go anywhere else. Thank you for hiring the best of the best.

What an incredible experience I had at autobahn. Cody Jones was on the mark with everything. I’ve dealt with a lot of car dealers in my time and I would rate this experience right at the top.

Everything with my service was great as always. The only disappointing thing was I could not extend or break-up the payment of the bill. With the way things are right now that would have been helpful.

Keith in parts was by the most helpful person Ive ever ran into at any dealership. He went over and beyond to help me solve my remote to my Range Roover. Thank you Keith for all your help.

Had wonderful experience. They went out their way to help me. They called the service department to double check the part before ordering it. They made sure it came in before we went on our vacation.

James Houck and Robert Smiley are the Best!! I highly recommend this dealership. They will definitely take care of you! Two Thumbs Up! 👍

Great sales people

I bring my car here for service. They always do an excellent job! The customer service is always excellent!!

Cody made the car buying process seamless and stress-free. He made sure that everything we wanted was included! We visited another Land Rover location and they were not accommodating so we decided to take a trip to Fort Worth and it was so worth it! On pickup day, my fiancé and I were running behind and it was just before closing time. We called Cody and he said that Paul will be there to help us. We went there and Paul had everything ready to go! He went through all of the options and paperwork and we were in the car within 10 minutes. Laci was extremely knowledgeable with the car’s technology. We are so sorry that we held y’all up but so grateful for everything! Thank you so much Cody, Paul and Laci! We love our beautiful 2020 Range Rover Evoque! Highly recommend Land Rover Fort Worth

Robert Smiley, the service manager at Land Rover, is impeccable. He not only manages the service department in an extreme professional manner but exemplifies customer service by his own actions. Land Rover service is the “Ritz Carlton” of the Autobahn line.

I purchased 2 Range Rovers and my business partner also purchased a Range Rover. I wish I went to Park Place where I bought my 2 other cars. Park Place service and value far superior. Just left Autobahn trying to sell me a tire with no warranty for $550 and called Park Place same tire with a warranty for $325. Never again. Also I hear more negative about Autobahn and feel the other reviews are paid for. I have many other issues from the purchase to service, not happy

Tracy in service was amazing. True wealth of knowledge about the vehicle. Was able to answer many questions that Park place could not. Had very bad experience with sales which caused me to go to park place to buy.

Ive been dealing with BMW, Volvo, Jaguar, and Land Rover service centers for the better part of 20 years now and Ive never been denied a loaner vehicle because I had no history with the dealership. Bad policy.(UPDATE: Someone came to their senses and approved a loaner vehicle so I changed from one star to four. Still more of an annoyance than Id ever expect from a Land Rover dealership. Land Rover should take more interest in how their dealerships operate because it can literally be the deciding factor of why someone chooses to buy or not buy their brand.)

My experience at Autobahn Land Rover Fort Worth can be described as world class.I have not only invested four cars with Autobahn, but I have invested in the team. Specifically, Cody Jones provides one-to-one sales and service that cant be matched with other competitors.Continuously, my sales have been fast transactions, and ALWAYS flawless. Paul Garner has my paperwork ready each time providing a fast transaction.I will be a life customer.

Jeff and the service team in the shop were able to help me out and perform a recall on my Discovery in no time. Jeff kept me up to date on the progress with detailed responses and adjusted the repairs to my timeline. Thanks again guys, everything is working great!

Keith is a realistic Land Rover Parts Advisor. Answered many of my questions and even involved a LR Technician to resolve the lock and key relationship. Very pleased overall.

Autobahn Land Rover gave me such a great experience that I might just be a Land Rover lover for life. While the customer service was swift, it was also very attentive & caring. The process of test driving, crunching numbers & selecting was not a long drawn out process like you see at larger domestic auto dealerships. Sales & Financing team were wonderful & I would recommend to anyone looking for that unique experience for a luxury vehicle.

Cody was exceptional. Like many, we have purchased more than a few luxury vehicles, but Cody was the best salesperson we have ever had the pleasure of doing business. Though we had an excellent experience with another local sales person, the finance team complemented Codys front end professionalism and though we live 3 hours away, Landrover of Fort Worth won our business. Wherever you live in the region, give Cody a chance to win your business. We love our LR4 !!!

The service is really excellent. They make every effort to get you in and out as quickly as possible. They set your expectations up front and then try to do better than the prediction. Communication was clear and they worked with me to get my repair done at the best price and the quickest they could. They rock!!

Great service with the exact RR Sport I was looking for. Second vehicle purchased from ALRFW.

Joe Campos spent a lot of time taking us on a demo ride demonstrating the features on the vehicle and a lot of time going over the functions on the vehicle. Made sure our vehicle was in tip top shape before we drove off in it. Best sales experience I have ever had in purchasing a vehicle. Thanks Joe!

Cody was a great salesmen. Paperwork went so smoothly. Dealership was great. My daughter loves her new Velar.

I visited many Land Rover dealers looking for the right car and Land Rover of Fort Worth has by far been the nicest and most helpful dealership I’ve visited.

Loved the experience!Joe was so helpful, patient, knowledgeable and professional.He was the only sales person willing to help me custom order the Discovery Sport, I wanted.We will most likely be ordering another vehicle within a year and will be using your dealership

From sales to the service department Autobahn Land Rover does an outstanding job! They make you feel like a part of the family and provide excellent customer service.

Professional, friendly enough, and had exactly what I needed that no one else had locally for the repair i needed.

Awesome service from Keith in parts! Will definitely be back.

My wife and I had a first class experience all the way around. Cody Jones was very knowledgable about the vehicles and helped us build our perfect Range Rover. He went out of his way to keep us informed on the progress of the vehicle we built until we were able to take delivery. Autobahn is a first class dealership and gives an awesome customer experience. If you are looking to get a Rover, make sure you drive out to Fort Worth and ask for Cody. We are glad we did.

Awesome....Every step of the process of buying a new vehicle was excellent. (And best of all, I LOVE my new Range Rover!)

Looking for a tough part to find and they were extremely helpful.

Great customer service.

James Houck has been a great help each and everytime I have needed to take me Evoque in for service he is always so polite and helpful!

Cody was awesome. One of the best car-buying experiences Ive ever had. Easy and professional.

Great service as always. Recommend this place over all other Land Rover dealers.

Friendly quality customer service

Great service. They found and fixed things I forgot to tell them were even broken. They also found and returned a pair of my wifes glasses that were missing for months. My 10,000 mile checkup was thorough and and Tracy Williams, my service advisor, went out of her way to make my customer experience nearly perfect. Thank you.

I was quoted $3,500 worth-of work, some of which Cowtown Rover said was unnecessary. The rest of which, Cowtown completed same day for much less. Skip this over-priced shop and go see Sam at Cowtown Rover.

This is our second trip here and each time the entire staff has been nothing less than exceptional. We have visited other dealerships and by far there is no comparison to customer service and the knowledge they exhibit and the friendly service. Will always bring my vehicle here although it is 50 miles away.

By far have been the best in ordering parts for my 2008 Land Rover LR2

Service is always wonderful. However, I’ve had my RR barely a year and it’s already had to be serviced 3 times for the same issue. Brand new cars shouldn’t have issues.

Autobahn Land Rover is so attentive and I love that they have a parts department with things in stock. They were very polite in person and on the phone!! Would recommend Land Rover to anyone any day!

I was able to buy a car over the internet with Autobahn Land Rover. They answered my questions, gave a quote and ordered the car all over email. Only time I met with the team was when I was there signing the papers. There were no surprise fees. Everything was upfront, professional and as expedient as paper work can get. They have earned a lifetime customer. Thanks again for a easy and stress-free car buying experience.

Very outgoing and helpful

Great service ! I arrived got a timely response time. Everything was in order and Trent did an amazing job to make sure i was taken care of ! 10/10

I recently started looking for a Range Rover. I had called several dealerships with in a 150 miles radius of my home. I contact internet sales first because I began looking in the evening, I explained what I was looking for and asked if the vehicles were available ? After 24 hrs and I hadnt heard back from anyone, I called the dealerships and asked for the salesmen and again asked what was available. I was told they would look and call me right back..... . After two days of no information or even a email, returned,I drove down to Autobahn, walked in and was immediately greeted and was shown what vehicles were available .I was unable to find exactly what I was looking for, but the following day I was contacted by the gentleman that helped me the day before.and was told of future vehicles that were expected in, in just a few days. Two days later I was driving home my new Range Rover. In years past I had bought a BMW and again just as happy with the professionalism and service at Autobahn.

Working with Joe Quangvan in the service department makes my trips to Land Rover always a pleasant experience. He remembers my name and is very personable.

I had a fantastic experience with Land Rover. Cody spend great time with me teaching the features of my new sport. This is why I keep getting Land Rovers. The service team is wonderful. Robert Smiley is always so helpful.Heidi Lancarte

All around best dealership experience I’ve ever had. Dealt with Cody in sales.

These guys are great! After getting the run around from a few other dealers in the metroplex they were the more than happy to assist us with my vehicle. Iris at the service count is very helpful and made sure I got taken care of in a timely fashion.

Joe was great to work with. Very informative and professional. Kept me updated during my vehicle service! Autobahn is too legit

Best Range Rover dealer in North Texas. Very easy and very professional sales department.

I have purchased Range Rovers from Cody for many years and have always been impressed with his professionalism and attention to detail. Robert and Joe in service make any service appointments painless and I appreciate all that they do. A great group of people.

Awesome service Keith at the parts department was amazing helping me get the parts I needed

Absolutely the best customer service around.

Excellent customer service from the service department! They communicated so well during the process! I’m very pleased!

Just purchased a new Range Rovers from Cody Jones and things couldnt have gone any smoother. Over the last 15 years I have purchased many Range Rovers from Autobahn and they continue to give me great service. I recommend them to all my friends.

Joe did a fantastic job with my Range Rover service experience ! Entire staff I met was friendly and professional. Highly recommend and will be back!

I’ve been a Land Rover Customer for years and since moving from Chicago this is the BEST Land Rover Dealer in the DFW metroplex.

Always quick, outstanding service

If I could give my service advisor James a million stars I would in a heartbeat. I’m from out of town and thought I had an emergency, after talking to James and coming in he took care of my vehicle quickly and had me back on the road in no time. While I was with him, I witnessed another customer come in and get very angry and cuss at James with me sitting right there, but James remained extremely professional and tried his best to calm the situation. Even after the man spewed curse words at him and left the office James kept a smile on his face and never once spoke badly of that customer. That’s TRUE customer service. I just wish management would have done something about that man who was screaming at and harassing their employees and causing a tense situation in the entire service department. I highly highly recommend James in the service department because he will go above and beyond to take care of you. Thank you so so much for helping me get home!

I have purchased my last 5 rovers from Autobahn Land Rover Ft. Worth. Cody Jones has been been my contact there for each one…incredible service from him and the dealership as well. Professional & seamless transaction and personal attention.

Honest service. James was great and took care of my car without any issues.

Quick and polite service. Joe is the best!

We live in Rockwall, and while it is a drive and sometimes a challenge in dealing with traffic at times, my wife and I try and buy all of our cars at Autobahn. We have bought two BMW’s and two Rovers and truly enjoy the experience from sales to service! I have been to other dealerships that run commercials saying they have impeccable service and Autobahn outshines anything in Dallas! A special thank you to all of the staff and especially Cody Jones at Rover and Karla in BMW service.Scott FlemingRockwall, TX

October 24, cold rainy evening, My LR3 suddenly overheats by Allen Street exit, next to a convience store. we add water and wait for car to cool, now car will not start. After waiting over an hour for a tow, our LR3 gets loaded and heads for Autobhan. Its 05:30pm and Im hoping we get thru because Autobhan closes at 06:30pm. We arrive at 06:00 pm and the service staff patiently listens to our story and complaints. We were told all loaners were out but our service advisor found us a new car. He said we would recieve a call on Monday with a list of the diagnostics. They did indeed call and said car would be ready on Thursday. The LR3 was ready on Wednesday. My wife and I have been land rover customers since 1994 (Grubbs European) and Autobhan since 1995. This service department is the main reason we keep coming back to Autobhan Land Rover, Always helpful and willing to listen, no matter how busy they are.

Autobahn Land Rover Fort Worth is always exceptional! Easy drop off, pick up and loaner car on request! Thank You Service Staff at Land Rover Autobahn.

They are super professional and their customer service skills are out the chart. I went to buy an SUV last year and Cody was super friendly and straight to the point, willing to work with me. I had to take the car dor maintenance and key replacement because I broke it but on the phone they were not as helpful as they are on person.

I just wish they cleaned the inside of my car a little better. I found some oil on the front seat. But overall it was a GREAT experience and super fast!Thank you

What a great service department. Away from home and needed help. Took care of all my concerns with vehicle. Feel confident that everything has been taken care of. Thanks Autobahn

My experience at Autobahn has always been professional. I have purchased 2 Range Rovers from them and it has been a very easy and painless process each time. I have also used them for service on my Porsche and am satisfied with their service.

Excellent experience at Autobahn from start to finish. Probably the easiest vehicle transaction I have ever had & I left happy and impressed.

Did not solve problem. Replaced a perfectly good battery charged 400

Went to get my car washed (after lunch time thinking it wouldn’t be a busy time). My car sat untouched for 30 minutes. Disappointed. You think it’s a perk not going to a open to public car wash yet it takes just as long.

Joe always takes great care of me. Great customer service.

Great customer service, parts on hand and ready upon pick up. Willing to help as necessary to figure out any problems.

I am pleased with excellent service and the process of buying a new car. All of the people at Autobahn Ft. Worth are very helpful and courteous. This is the second LR4 that I have owned and I will continue to do business at this location. Thanks

James was our service manager and he took care of us and our Vehicle. Very happy with the service.

Wonderful place! So easy and professional. Always a pleasure working with Robert and Joe!! If I could give ten stars, I would.

I bought my Range Rover Sport Supercharged last August from Cody. The buying experience was great, along with the follow up. I left for Spain for three weeks and left the vehicle with them for a month for some minor dings, scratches, etc..which they fixed. Now, I am having a left back tire problem and trying to resolve the issue. Yesterday was a Saturday so we will see how they help me on Monday??? I will keep yall postedRobert

Best car buying experience I have had. Ordering and financing process was seamless. Tiffany and Cody were great to work with.