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Rack Room Shoes
9520 Sage Meadow Trail, Fort Worth, TX 76177, United States
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Rack Room Shoes
Comments
La
Review №1

It’s not bad, but not good? Overall selection is small and the prices are higher than the store just down the street. The employees were super nice and helpful - very impressed.

Ji
Review №2

What a fantastic experience! This is undoubtedly one of the best shops for Mexican pottery that I have ever been in. I highly recommend Del Sol to anyone who loves Mexican pottery. The couple who have the shop are so helpful and friendly. I will always visit this shop when I visit my son and friend in Keller. I found some treasures to take back home to Lubbock!

Da
Review №3

What a 👞👟👡👢🥿👠👞👟Just wow!!!

Br
Review №4

I like that they constantly have the bogo half off sales. I have not really been able to find much that I like lately though for a price Im willing to pay.

Hi
Review №5

Caught a good sale and the employee, an older gentleman, was VERY helpful and so kind.bought 2 pr shoes.

SM
Review №6

Cool shoe store to get some cheap name brand running shoes.

Ka
Review №7

Staff is mostly nice and helpful. I love that they always have the BOGO 1/2 off. The shoes are decently priced and the BOGO makes it all the better!

Pr
Review №8

Good selection of shoes at good prices. Employees were friendly and attentive

La
Review №9

There was an older lady, I think the manager who was helping a customer who had a thick accent. Her interaction was kinda rude and rolled her eyes like omg...and eventually walked away and helped at the counter and was very pleasant there. As a customer I was uncomfortable for the lady and normally dont write bad reviews unless I fell its warranted. But, in the service industry you have to be patient and talk in a way that they understand and you understand.

Zo
Review №10

This place is great

Je
Review №11

Got wrong order online and came to this location to exchange. Staff was really helpful. Glad I came to a physical location. Online rack room order not so much.

Jo
Review №12

Very helpful with exchanges, and go above and beyond to find your size

Aa
Review №13

Very helpful staff in an out no problems

Ma
Review №14

Not enough skatcher shoes to choose from

Pa
Review №15

This is a great place to buy shoes at affordable prices. They have my favorite brands: Jessica Simpson and Nine West. Even though they dont normally have my size, I know my daughter will always get good quality shoes.

Ty
Review №16

The assistant manager, Brian, keeps us coming back to this store! He is awesome, helpful and always in a great mood! He knows his products and always helps us find the right shoes!

St
Review №17

Nice place

Ge
Review №18

Rack Room Shoes had some really great prices on quality shoes. The employees were friendly and helpful, even though the store was packed and hectic. The only downside is trying to find the right box to match the shoes you see on display. Other than that, it is a great place to buy shoes.

Or
Review №19

Good selection

Ch
Review №20

Less selection than the Tanger store but still plenty to choose from. The staff is friendly at this location and they typically have the store fairly clean and organized. 4 stars since we usually have an issue with finding our sizes at this location.

Gl
Review №21

Bought Gorgeous Boots here, there were on sale - buy a pair get second pair same price or less for free. 1 pair Dove Grey Knee High Riding Boots - Gorgeous!💋 Free Pair Black Below the Knee Slouch Booths Super Cute! Love Both Pair. And getting 2 pair for the Price of 1 Im really Happy💋🍀 But the Really Prize is will here I was able to pick up 2 pair of Mens Boots for my Husband that were also on the same sale & he also loved his & they are as equally as sharp as mine & if possible he as over the Moon about both his pair of Boots as I am about mine! DOUBLE SCORE💋🍀

do
Review №22

Friendly staff, wide variety

Ja
Review №23

Poor service. Took some shoes in from Christmas to exchange. The manager Stephanie at first told me no problem and I spent over an hour walking around finding the right shoes. After allowing me to walk around for an hour looking for new shoes. When I brought him up to the counter first she told me that one of the pairs of shoes that I brought in they didnt carry. After I pointed to him on the wall shes like oh well we can exchange these theyve been worn because they had a little Pebble in the bottom of them. I said well I had to try them on and they hurt my feet so Im bringing them back. She would not allow me to exchange them then tried to say the same thing about the second pair of shoes. I will never spend another dollar with the Rack Room. Youre better off going to Payless because all of their shoes are several years old in style and even though it looks like youre getting a deal you can get them cheaper on Amazon!

Am
Review №24

They have a variety of brand name shoes and all different sizes for men, women, and children. They are reasonably priced and everytime I have gone they have a BOGO sale going on. Im only giving 4 stars because sometime shoes are on the wrong price tag (second time this has happened). Im thinking Im going to pay that price and it turns out to be more then I expected to pay. They do not change the price just because its in the wrong spot. Which I think is unfair! Me as a customer read the tag to the best of my ability of knowing about shoes, but I dont know enough about the name of shoes so how was I supposed to know that the shoe was in the wrong place. Im just saying: prices should be honored even if it was in the wrong spot and a sales associate saw it and was with me at the time.The shoes are cute that I just paid the extra. I still think it was unfair!

sa
Review №25

Poor service, only two employees kept talking amongst themselves and were unaware of their surroundings. When I asked for help, it seem like the employee was inconvenienced by having to stop her conversation and do her “job”

Ra
Review №26

My favorite shoes are Varese and they were on sale. The staff is so helpful. Thank you very much Kristian

To
Review №27

This place isn’t huge, but always has a nice selection. I looked 3 other places for brown dress shoes and finally found what I wanted here. They usually have a buy one get one half off sale too.

da
Review №28

Got great friendly help.

Ca
Review №29

They really seemed to have good buys on childrens shoes.

Sh
Review №30

Buy a pair get your second for half price. Nice store a great customer service

Da
Review №31

Nice

Je
Review №32

Absolutely worst customer service ever... Rep Stephanie would mock and fling her arms around with disgust for difficult customer returns She even attempted to belittle me in front of other customers. Disgusted....by her attitude!

Di
Review №33

They have alot of shoes, filling racks, which fill the room.

St
Review №34

Went here and the staff was not friendly at all ... go to the lake worth store see Ryan if you want help and fantastic customer service he is the best !

St
Review №35

My son worked here in high school. Great place for school shoes for the kids and sandals for all.

MD
Review №36

Its hit or miss. I seem to have better luck finding things here for the kids.

An
Review №37

Best place to buy tennis shoes.

Lo
Review №38

Great and very friendly

Br
Review №39

Good location and the buy one get one half off option.

Su
Review №40

I go there occasionally. But one pair get one half off.

Ma
Review №41

More like a self serve place. Ladies are just gather together and talking. We felt like we where bothering them.

C
Review №42

Poor service..two people working couldnt get them to assist with questions. They were too busy visiting with each other this morning.

Ar
Review №43

Great shoes for the family

Jo
Review №44

Great deals!

Ka
Review №45

GREAT deals on shoes!

Je
Review №46

BOGO everyday!

Tr
Review №47

Okay

Vi
Review №48

Great

Ci
Review №49

I 💘

Ge
Review №50

Shoes

Ro
Review №51

Spectacular

Information
11 Photos
51 Comments
4.2 Rating
  • Address:9520 Sage Meadow Trail, Fort Worth, TX 76177, United States
  • Site:https://rackroomshoes.com/store/519?utm_source=google&utm_medium=local&utm_campaign=localmaps&utm_content=519
  • Phone:+1 817-750-0400
Categories
  • Boot store
  • Shoe store
Working hours
  • Monday:10AM–9PM
  • Tuesday:10AM–9PM
  • Wednesday:10AM–9PM
  • Thursday:10AM–9PM
  • Friday:10AM–9PM
  • Saturday:10AM–9PM
  • Sunday:12–6PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
  • NFC mobile payments:Yes
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