Great experience in this store. I was shopping for a helmet and the experienced sales guy educated me on the best helmet for me. I wasnt ready to buy but when I am I will return there to get it. Prices was very close to Amazon for the same brand/style, I would much prefer to buy local.
The staff is very knowledgeable and helpful. I went in to get a new brake cable but they took it upon themselves to test it and determined that the sheath was fine and that I only need a cable. They went out of their way to save me money and thats probably the most trustworthy thing a company can do.
They get the job done quickly. Professional. Costs of the repairs are great. Friendly people
After initial shaky start, Henry rescued the day. A very friendly staff. Knowledgable, compassionate, fair.
Great Service! Got my Aventon bike going. Highly recommend.
I just now called this place to check prices on fixing a flat rear tire on an ebike. He sounded really nice.. 7.50?! Are you kidding?! Thats awesome Ill be there asap!
Great very knowledgeable fitter and great service
They did not try to up-sale my needed repairs like REI did. They did the touch ups I asked for when I picked up the bikes. I highly recommend them.
I can’t say thank you enough to James and the great people at Fort Worth Cycling and Fitness. I bought a new carbon Domane last year and the frame cracked. James advocated for me and Trek is sending me a new frame. If you need a bike get it here.
Had a great experience, buying my very first bicycle since being a kid. The men here are very knowledgeable and are excited for the product they sell, you can tell these men believe in the product they are selling which is very REFRESHING!! I could not be happier, took the bike out for a spin after they built it for me, only took them two hours to put it together, and i hit the road. I purchased the Verve 1 cycle by Trek. Would recommend this shop to anyone, from novice to veteran.
They repaired my eBike. Fast turnaround at a very reasonable price. Friendly and helpful staff. I highly recommend this shop.
Friendly, quick, and extremely helpful.
James was most excellent in fitting me. No pain since.
I would never buy a bike anywhere else. Excellent sales staff, knowledgeable about their products. Purchased new Trek bike in the morning and had it put together and ready to pickup by 4:00 pm. Bike was still in box when I bought it. Needed minor adjustment after 12 mile ride, and I was in and out of shop in 10 minutes. If you want Excellent sales and service, this is the place for you.
Beautiful bicycles and nice team
Great experience shopping for my daughter’s first Ladies bike. The sales team took the time to listen to our needs, and find the perfect bike within our budget. The shop offers complimentary lifetime adjustments all on bikes purchased from FW Cycling. Great way to earn a customers trust and business for life.
Professional and extremely knowledgeable. I can say more but you should go experience them for yourself. I know for a fact that I will go back to purchase another bike or accessory. Great customer service is hard to come by these days.
I brought my bike in to replace a part and for service. The staff were friendly and knowledgeable, and did a great job on the bike. If you are looking for a home bike shop, this is the place.
Great place with pleasant staff who know their business. Ask for James.....
Fantastic experience. Bought two bikes from here and my son tweaked his and they fixed it up in 15 mins. Good as new. Best bike shop around.
Helpful repair crew.
Jason is fantastic. Extremely knowledgeable and friendly. Fast service at affordable prices. Top notch store and staff. Strongly recommend dropping by if youre wanting a quality shop.
Needed to get a chain fixed, new tires and a new seat and Henry was so nice and help me out. Would definitely recommend Fort Worth Cycling for all your bike needs
Great customer service. Very nice and knowledgeable staff.
According to Trek, all Trek dealers are supposed to help file a warranty claim on a bike, regardless of where it was purchased. Fort Worth Cycling and Fitness tried to charge me money to file a simple claim for a missing bolt on my bike. Additionally, they were not very nice to me on the phone. Will be taking my business elsewhere.
Gino fixed the rear tires on my kids bikes...he cared, was quite professional and friendly...great guy! Good bike repair store!
Always nice and helpful! The tune ups are also super helpful for someone like me who likes to ride occasionally but doesnt really understand their bike.
Greeted and asked if i need help! 👍🏻👌🏻
Everything Ive purchased (bike, shoes, cleats, stand, special seat, and bike cleaning kit) at Ft. WORTH cycling has been absolutely exactly what I needed. Plus, their customer service by all of them (especially by GeneO) is outstanding!! Im a customer for life!👍😎👍
Very friendly staff, very knowledgeable and willing to make your bike purchase experience very easy. They changed out my Seat added a kickstand and her water bottle holder. All the employees made it very comfortable and easy I would definitely be coming back
I was disappointed this morning when I noticed my back tire was no longer holding air. After a search of shops and reviews I decided on Fort Worth Cycling & Fitness. I am so glad I did! Their staff was knowledgeable and friendly. Instead of solely recommending a certain tire, they took the time to show them to me and explain what kind of advantages the different types had. I was delighted to hear that my bike would be ready the same day.When I returned, I was again greeted by prompt and courteous service. I decided I wanted to buy a bike rack and again the staff explained the different types, which ones suited my car and my bike, and even set it up for me. They explained everything thoroughly so that I felt confident with my new bike rack.I will absolutely go back again and again!
I have purchased a few bike with these guy. This was my first road bike with them and I must say, it was a great experience. The team here really understand my needs and really took go care of me when it came down to the bike I wanted and the fit I wanted. The staff is always ready to answer any questions and help when I come in. From the sales of the bike to the service team, these guys rock! Thanks guys for always being great to myself and my wife. I look forward to many purchases in the future.
Everytime i walk into this store i am always greeted and helped immediately. They helped me find the perfect bicycle for my son and get me fitted into a new bicycle seat for my comfort. I will definitely be visiting here alot more! Thank you!
After contacting the shop I bought my bicycle from & receiving no response, I took my bicycle to Fort Worth Cycling & Fitness about a crack in my bike frame. Geno checked the crack & found that it was only a scratch. He then checked my bike out & found that when I changed the seat out I had put the post on backwards 😆 He fixed that. My speedometer was dangling from the handlebars. He fixed that. He lubed the chain. He Installed the new seat for women that I purchased there. He aired up my tires properly & had me try it out. All the while he was giving me tips about safety. I felt like it was Christmas when I left. Its like having a new bike. Thank you Geno for your time, expertise & patience. I will definitely buy my next bike at Fort Worth Cycling & Fitness & tell all my family & friends.
All the staff I dealt with were super friendly and very helpful!!
This place is the greatest, all the reviews are on the money. I walked in, was immediately greeted with a smile. The level of customer service in this store is off the charts. I left feeling like a rock star, they didnt laugh at me for having a dept store bike and that means a lot to a budding cyclist. Hats off to Gino for making my first experience such a pleasure.
Very fair prices and excellent service! They’ll 100% get all of my future bike business! This is the best bike shop in Ft. Worth! I’ll recommend this spot to everyone I know.
James is a funny guy with a great work ethic. Bike are ROLLING off the shelf so order yours ASAP
First of all the sales person was pushy, trying to sell me something I clearly had no interest in. The bike I did purchased, the front derailleur isnt adjusted correctly. It wont shift correctly and the chain drops. I have a 20 year old big box bike that shifts better. When I went in to get it fixed they told me it was fine and that I was just shifting incorrectly. I bought his BS at first(Im not new at mountain biking so I should have known better), but when I got home and gave it a better test ride than I could at the store I was done. I Know how to fix it, but Im too stubborn. I think Im going to take it back and get a 1X mountain bike since they dont know how a front derailleur works, we will see how that process goes......
The staff is friendly and knowledgeable about all cycling products and repairs. Bike fitting and test rides available.
Always helpful, knowledgeable staff. Our last repair on my wifes bike they recommended it would be more cost-effective to simply replace than rebuild the wheels, and had a great set of used ones at a super price. We recommend them without reservation!
Helpful, knowledgeable staff willing to go the extra step to make sure you have the bike and gear you need at a reasonable price. Shop stocks top shelf products as well as starter bikes. Couldnt be more pleased with my experience with Ft. Worth Cycling.
Top notch service - won’t go anywhere else in FW. Owner is very knowledgeable and eager to help.
Extremely helpful and friendly staff! I came in as a newbie and they were very welcoming and helpful! Will be going to them for all my cycling needs for sure!
Best customer service by far! Quality products and quality people.
This is a smaller shop but it is really good. They are good to the customers and have really good prices on their products. You can t go wrong using them because they have several solutions to any issue you present to them. All in all, I think its the best shop on Fort Worth.
As a complete beginner to cycling, I decided to visit Fort Worth Cycling and Fitness due to the reviews. I must say my visit was not disappointing at all. The staff is very helpful they did not have the bike I wanted built, but they built it that day. They made recommendations on the gear that I would need to get the most value out of my cycling experience. These guys have truly created a customer for life.
This is where I bought my road bike and its where I continue to go back for service and accessories. That says a lot. They worked with me as a first time road bicycle purchaser, stepping me through my options after giving them my goals and my price range. Then they worked hard to find the right bike for me in the right size. I arrived later for my bike fitting, and never having done that before, was coached through it. Even time I return my bicycle for service, the work is well done and is always on time. Friends Ive referred to this place also talk positively about it after their experiences.
Good business and always helpful at this place, definitely recommend!
When veteran cyclists talk wistfully about the good old days of great local bike shops, well... this is the place theyre talking about. Friendly, helpful and knowledgeable staff. Good stock, well organized. Give em a visit.
The only place to go in town for a bicycle. I bought two bicycles from these guys and having been going to their store for over 7 years. If you buy a bike from them they will do maintenance on it for free for the life of the bicycle saving you a ton of money. They have a good selection and all the guys that work there are really cool. I wouldnt go anywhere else!
Fixed my bike
James is the best and always there to help you when you need him.
The bike and equipment are more than adequate. We bought a bike and a ebike motor/battery combo and had it installed. We got no literature with the equipment to even know if it was what we paid for. The shop personnel told us a week to get the equipment it was 2 weeks. They said it would be a day to a day and a half to install. It took 4 days and when we called they told us there wasnt a charger for the battery. Then we waited for them to get a battery charger. We get not one phone call from them ever about the bike at all at any point to give updates or to let us know whats going on. I take my son to go get his bike finally and the battery is not the one we paid for. It is a way smaller amp hour. Make sure that if you buy a ebike motor and battery that you get every detail written down first before hand. I trusted James the owner because they had been in business for so long. He was willing to make any changes to the bike to make things right. Overall the experience was not pleasant and I personally was not happy when I left. Will i do business with them again? I dont know. I still trust James but, him and his crew did not get this one right. Another thing batteries are not and never will be rated by watts. Batteries are rated by voltage and amp hour and for some reason the ebike world is trying to confuse consumers with this lie. And it looks like that ignorance spreads easily amongst shop owners. I have checked with several shops in DFW and it seems that they are being taught to use these incorrect facts when selling to customers.
The best bike shop in town!
Great bike shop and great people that work there. After buying my first bike in over 30 years there today from James I wrote a lengthy review on Yelp that you must read. Go check out how good James, Jason and the rest of the gang were to me today.
Very good Cycling store, good help, good service and very friendly staff . They warrant what they sell. Satisfaction guarantee. Love that store.
This is a great local bike shop. The knowledgeable staff and great service will immediately convince you this was the correct choice. They have a good variety of bikes for all skill levels and budgets.
I have used them for repairs and purchases for many years. They have a great selection of high end to reasonable bikes they offer great service and are really helpful. I had a flat today on a ride and they fixed me up in 20 minutes with repaired tube some goo and liners in both tires so it is less likely to happen again. Great value also $63.00 nice people. If you buy your bike from them adjustments are included for life. PG
I bought my last three bikes from this place by all my extras and the staff is very helpful
Not all the representatives were friendly or welcoming but the ones that were made up for it. They do good work with fair pricing.
It was a very friendly and nice inside. The experience buying a bike here is bang for your buck. Very informative and knowledgeable while making my purchase. Left with a smile on my face.
I came in with a budget and an idea of what I planned to do with my bike and Geno matched me perfectly to a great bike. He also showed me how to ride the bike properly and even helped me mount the bike on my bike rack. Believe all the reviews you read here. These people are friendly, have a great assortment in all price ranges, and are definitely worth the trip if you are in the market for a bike!!
Brought in my bike for some significant repairs. Intitially had some confusion and back and forth with them, but once they realized the issue, the did the repairs quickly, getting my bike back to me several days earlier than originally estimated. The repairs were well-done, and they took care of several other minor things in the process. Wouldn’t bring my bike to any other shop.
Great customer service! Made some initial mods on my kid’s bike and have done a couple of free tuneups, as well!
The best in TEXAS! Professional Fitting, great selection of bikes, knowledge base, top mechanics and all around great group of people to take care of you and your bike. Highly recommend them to everyone in Texas not just D/FW area.
Really nice folks. Good selection.
I had the greatest experience today at this store. All the rave reviews are true-you wont find better customer service. Kelly was the one that helped me, and being a novice rider, I didnt know what I didnt know. He was pleasant, patient, and honest. I wish I had bought my bike from this store!
Purchased my first bike here in 2003, purchased my second bike here in 2005. I have been riding that bike since with upgrades to the seat and and bars only. Just went back and changes out my drivetrain and all that applies. To say that these guys dont know what their doing would be the greatest lie ever told! Ive been riding a long time and Ive seen many bike shops. These guys are the best hands down.
Good professional staff helped us get our son just the right bycicle he needed.
My favorite cycling store!
Super friendly staff, nice selection of bikes and gear. Got a bike rack for my car, owner showed me how to set it up. Left with the sense they genuinely care about customer service.
Very helpful and friendly staff. Jason is great! He has fixed multiple mechanical issues with my bike with ease and a quick turnaround.
I was referred to James at this location after several other big stores told me that a sentimental old bike was unfixable. One store quoted me a ridiculously high price and said they may be able to fix it. When I walked into the store I was greeted by a super friendly staff and waited for James to finish up with another customer. He said give me 10 minutes and Ill have it running better than it was when it was new. No kidding less than 10 minutes he had me up and running the bike felt brand new again, and actually shifted better! Ive been back to this location after visiting other local stores for wish list items, and for help with my other 2 bikes. Every time the staff here is patient, more friendly, more helpful, and they all are the most knowledgeable and experienced about anything cycling. Ive had several members of the staff assist me in product purchases, test rides, and theyve all given tons of advice and knowledge that has shot up all of my PRs and helped shoot me to the top of the segments daily. These guys are the very best, they do a better job of fixing my bikes and the do it for less. Ive never had to have anything re-fixed unlike at other places. Most importantly the ppl here wont make stuff up. If they dont know the answer they tell you that and then get the info you want or need. This is the only bike shop that Ive been to that I trust 100% with my bikes, that is why I highly recommend them for any bike needs new, used, or selling, these guys are true pros and if you go anywhere else you are spending more money and guaranteed to get less. Side note had a problem with equipment I purchased these guys swapped it for a new item, and told me they would handle dealing with warranty company so I wouldnt have to. Fort Worth Cycling is the absolute best shop for pros, enthusiasts, beginners, and rec cyclists in DFW give em a shot and I promise you wont be disappointed.
Great place! I bought a serious mountain bike from them April 2018. Really great staff, i would definitely recommend going to see them.
They have been my go to bike shop for 20+ years. Most experiences there have been excellent and manager James & his staff are very attentive.
Friendly service. Decent price.
Lousy people who lie about prices and just like the one review said they play that game very well. All I can say is they don’t stand by there word on prices. If you tell someone it’s going to cost a certain price and tell you straight in your face in front of a witnesses that it will cost no more than that because they know what they are talking about then you should do it no matter what. Don’t let these fools fool you and your wallet.
Ive purchased 3 bikes here and am happy with all of them. Tune ups and some maintenance is covered for store bought bicycles. Friendly and professional service.
Friendly staff, lower prices, fast service. I will do all my shopping and repairs with this company. Customer for life!!
Great experience! first time to this location but will be back in the future!
Very reasonable and fast!
Great one stop shop for bikes. Nice and helpful employees.
Very knowledgeable staff. Good selection of bikes from quality brands. Have purchased two bikes there and have been very satisfied with both the bikes and the service.
Very nice guys. Filled me up with air for free and gave me caps for the tires for free. Its a great store but more importantly nice guys.
Good selection of equipment and a great repair shop. Ask for Gene.
Great customer service and product knowledge.
Good service expect bait and switch tactics. Expect upsale.and expect to pay a lot. There are better shops available
Absolutely positively Good People !
Fast friendly service. always has my bike ready earlier then they say
Very nice people
The guys are friendly and easy to talk to about repairs. I wouldnt dream of going elsewhere for repairs
Super nice, very informative, quick with repairs or a tune up and great prices. Always willing to explain, answer any questions and help you out.
Excellent people great service will return
They sale very nice bicycles and the staff is very nice.
Received excellent customer service and great repair on my old mountain bike! Repair specialist explained very clearly what the issue was and how to fix it. He even tuned up some other parts free of charge!
Ok..let me tell..all public..that this is the best bike store lever been..very good service .fair prices.very good mechanics & they really take care of you..they always come out with solution.for any problem with you bike..& they also frienly100%100 Ill recommend it..👌👌👌👌👌😀😀😀
The BEST cycle shop in FT W but it is unknown. Need to spread the word.