The service was great but 650 dollars to change spark plugs? I assume what they told me was true about having to remove the intake manifold causing all the labor but then Toyota needs a redesign on that engine.

This Toyota employee team are friendly and listen/care and work hard to keep you safe on the road.

My Toyota Corolla was purchased from this dealership. Ive had a good experience overall. The employees Ive interacted with are polite, well mannered, happy to assist you and answer your questions. Reminder: Customer Service is not a department, its everyones job. One customer well taken care of could be more valuable than $10k worth of advertising.

Always been great people that work there

Quick oil change...great staff

Got my 20,000 service. Changed oil. The guy said they rotated tires. I had a nail in tire. Tire was in same spot as yesterday when I went to get fixed. So no they did not rotate my tires. He lied

Their service is OUTSTANDING! I took my Corolla in for 2 recalls that I believed would take a minimum of 8 hours to complete. Toyota of FW had them complete along with an oil change and tire rotation; I was back on the road within 3 hours! Way To Roll, Toyota of Fort Worth!

Used this company for years. Service is top notch. Toyotas build cars to last. Shout out to Jeff McDowll. Real asset to service team!

I love coming here.. I know its a dealership and BORING right.. Right... But the people are super friendly and honest. Since the corona outbreak they do practice social distancing in that they have mask on and the chairs in the waiting area are 6 feet apart. I will say i had some cash in the console before i went in and left my truck in their hands.. And when i came back out the cash had not moved. This has been my experience more than once! So super honest! I love my Toyota care team 💛💛💛

Easy to schedule but a bit pricey.

I highly recommend knowing what service you need before going in. I had a coupon for a $54 oil change and it somehow ended up costing $77.10 (including an $8.12 repair order charge to dispose of the oil...seriously!?). But thats not even the most frustrating part. My car is in mint condition, runs perfect, and has less than 35,000 miles, yet they somehow recommended an additional $745 of services (which I declined), including $50 plus tax for an engine air filter (which costs about $15 on Amazon and takes about 1 minute (2 minutes max) to swap out). When I got home, I checked the air filter and its not even dirty. Ive driven only Toyotas for more than 30 years and I am 100% certain that every one of the recommended services (which included a brake flush, power steering flush, induction service, throttle body service, etc.) is completely unnecessary for a low mileage car in this condition. I have dealt with some very nice folks at this dealership in the past (going back to the 90s before it was named Toyota of FW), but the shop charges and the shameless upselling of unnecessary services are getting out of hand.

Exemplary customer service getting my car serviced for multiple things. They went above and beyond.

Great Customer service as always and as I have come to expect from Toyota of FW.

Great new car buying & trade-in experience. Mike (Michael) J. was efficient, informative, and helped me find exactly what I wanted. The process was smooth and easy. Very happy with the quality of service and my new car!

Good service and fast

Jeff McGarr and his team are awesome! I needed work on my axle boot that had been replaced 9 months earlier. Thankfully, Toyota of Fort Worth notified me of the warranty I had on the part and they were willing to squeeze me in ASAP to get it fixed. My husband and I drove up from Houston and it was well worth it! Jeff and his team were so friendly and very willing to work with us. Ive never had a better experience getting my car fixed.

Great service friendly people and a fair price.I recommend this dealership to everyone

Poor service. They returned my car, but not my keys (I have a button start). I bought my car here, but they were going to charge $220 for replacing my 2 year old, 100 month battery that was still under warranty!!

We were pressured at Toyota of Weatherford even after we explained we wanted to think about their offer (right now or the deal is off the table). We left and shopped online at Toyota of Fort Worth. We not only saved several thousand dollars, the staff we dealt with were knowledgeable, friendly and delivered exactly what we asked for. Im hooked on online buying at Fort Worth Toyota

We went in for the 40K service for our Highlander. All work done in less time than promised. Before we knew it our vehicle was freshly washed and delivered to the departure lane. Cant say anything to pricing as the work was covered under an extended warranty.

These people always take good care of me! Nick in service is awesome! Thank you!

Had appointment at 1:00 to look at a car, than than they did not know where it was an than finally found it.but they clean the car put gas in an wax it.but the staff are very awesome an work with the price.thank you fir the hard work.

Not impressed with the technicians there. May have to find a dealership with employees more willing to help customers. I didnt feel my business was appreciated.

They always do a great job at a reasonable price. Friendly staff, comfortable waiting area and quick service.

Buyer beware. If you buy a Toyota from here stay away from their servicing agreements. Working with this servicing department has been a nightmare. They dont care about their customers. They will find ways to make sure they can get around covering warranties so that you will have to pay. The director there Jeff Mcgarr is only about the bottom line profits.

So far so good. Airbags are being checked. They brought me home until the inspection has been completed. So far very professional and kind.

I’m a first time buyer, the experience I had at Toyota of Fort Worth was amazing and very smooth process.Corey Brackett was my sales consultant and he made me feel very welcomed. He Walked through the whole process with me and made feel comfortable & informed with the vehicle I was purchasing. I will definitely recommend Corey Brackett forFuture references.

Everyone socially distanced themselves so we felt safe. The service was done in a professional way and didnt take too long to get done.

I dont know I have not been here before

Took my mother in laws 2007 camry in for an oil change and our service advisor, Angela Smart took great care of us.Thanks Angela .

I dropped off my 2015 Lexus ES350 for its 100,000 mile servicing as well as wifes 2019 Toyota Highlanders 10,000 servicing on a thursday and was given the red carpet special. Angel G. was my service writer for my car and she is top notch for her craft. Recommended what I needed and quoted the price for all of it to be under $2K (parts and labor). After the maintenance was completed, it was determined that new front brakes were recommended as well and it would cost another $200+. It was okayed by me over the phone and was told that Friday would be beneficial for pickup. I said no problem. Once I arrived on friday mid day, the bill was still $2K. Talk about keeping business. Its employees like her that keep me coming back for repeat business. Thank you Angel G. and Ft. Worth Toyota. When it comes time for trading in my Lexus (another 100k more miles of course), you will be the dealer I will come to 1st.

First time that I came here I will be definitely coming back got a oil change they practice social distance made me feel save. very professional..

Great service and kind helpful people including the customers too.

Doug Ogan helped me with a tire blowout quickly and efficiently.

Terrible service, 7.5 hours just to run a diagnostic. I recieved a quote for $3,500 on a repair that I got done elsewhere for $600. Still received a charge of $145 for a visual diagnostic. I strongly suggest not trusting this facility and faculty. I honestly dont post often, but this experience I will never forget.

Very unprofessional service advisor like to argue with customers over the phone. They did not answer their business phone until 7:20AM, But they open at 7AM. I asked to speak to service manager hes not in. I guess he comes to work when he fills like it, Very unprofessional dealership. I would think twice coming here.

Service is fast, and customer service is excellent. Best to make an appointment.

Friendly courteous staff. Take my trucks there all the time clean bathrooms too

Never have had a bad experience. Thorough.

Great service after the purchase.

Oil Change was okay.

Great people, fast service.

One of the best car dealership in Fort Worth

Fast service. Friendly

Good people good service

The guy who work at auto parts not nice at all

Im here for the service and there is this awful man that ignored me when I was trying to call him for a question, very rude, I dont know his name I would have put it here.

People are nice and areas clean

Very friendly service

Great

Outstanding service

Only place I go.

Original equipment

Super good they offered me transportation to my house while they fixed my car, the very nice guy deserves a salary increase

Good service here. But it takes a long time to service the cars for a long time

A very good attention

How good