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Jewell Auto
5044 James Ave, Fort Worth, TX 76115, United States
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Jewell Auto
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Za
Review №1

I cannot recommend the team over at Jewell Auto enough! Mike and the rest of his team have the utmost integrity and knowledge when it comes to taking care of their clients and their vehicles. Jewell Auto has saved me and my family multiple times and I recommend all of my friends and coworkers to their team. Mikes sincerity and genuine care never ceases to amaze me. Thank you for everything you guys have helped me with! I cant imagine calling anyone else for my car-related needs.

Ke
Review №2

For my vehicles’ auto repairs, I only go to Jewell Auto! They run a honest, customer first business. You can TRUST them when they tell you what needs to be repaired and why. Patiently explaining the issue in a way that I, a non-car guy, can understand goes a long way with me. They do not add on a bunch of unnecessary services and repairs. The needed repairs are done with quality parts by skilled mechanics and they guarantee their work. On that rare occasion it’s not done to your satisfaction, they go out of their way to make it right.Take your car to Jewell Auto and no one else!!!

Ke
Review №3

The Southwestern Seminary Police Department utilizes Jewell Auto as our exclusive Automotive repair facility. The Jewell Auto team are professionals of the highest caliber. We count on Jewell Auto for all aspects of our patrol fleet maintenance. Their expertise in all forms of auto maintenance is equally matched by their superior customer service. The job is always done right the first time and on time; it is clear that honesty and integrity are an integral component of the family business. To put it more simply, Jewell Auto honors Christ with their business operation.I can not give a higher recommendation for high quality auto repair than Jewell Auto.Kevin CollinsChief of PoliceSouthwestern Baptist Police Dept.

Mi
Review №4

I will be bringing my car here for all of my service needs. Robbie and the rest of the team are kind and welcoming and treat their customers right! I was able to schedule an oil change for same day service and was in and out within 30 minutes.

Gu
Review №5

Truly grateful for their service! Very professional, friendly, and some of the best people youll ever meet! From the guys in the shop to the wonderful staff in the office! I big thank you to everyone at Jewell Auto!

Jo
Review №6

If you are looking for a trustworthy, professional, knowledgeable, and incredibly kind team of people to work on your car, look no further than Jewel Auto. I’ve been taking cars to repair shops since 1980 and I’ve never been treated so warmly, and had such professional quality work done on my car at competitive prices. Save yourself the hassle of wondering if you “really need that new cabin air filter” and take your car to the people you can trust at Jewel.

Je
Review №7

They did an awesome job! Started with an oil change and they gave an honest, no pressure summary of the condition of the car. They found an issue that could have become quite dangerous, quoted a very reasonable price for repairs, and fixed the car in half the quoted time. We have worked with them for both of our vehicles and will continue to use them. Thanks!

Lu
Review №8

They always do an excellent job for us! They are very honest. We highly recommend Jewell Auto. Lou Ann and Warren Gillilan

AC
Review №9

Excellent work done very polite employees we will be going back, when we need car repairs thanks again

Na
Review №10

We found a trustworthy shop where I will be sending my two daughter’s car from now on. Having grown up in a family run auto business, I know that a good family run shop will give you the attention to detail that you deserve, and Jewell auto delivered just that. Having an out of state student, it gives me piece of mind knowing that they have a place to go with that we can trust.

Be
Review №11

Jewell Auto is a kind, friendly, caring, family run auto service. They wont give you the runaround, and their prices are honest, fair, and straightforward. They go above and beyond when it comes to customer service. They even treat my kiddo like their own when she has to go with me for car maintenance.

Sh
Review №12

This auto repair shop is outstanding. You always feel at home with Mike an Estelle an their employees. Jewel Auto puts your needs first. I highly recommend Jewell Auto. Ive been going there several years an know Im taken care of.

Pe
Review №13

Jewell Auto is iconic auto maintenance at its best. Mike, Estelle, & the crew are hard working, honest folks that excell in their craft. They treat everyone with integrity, respect, and superior customer service.Jewell Auto is a Christian business that exemplifies a faith based, family feeling place where no work is added without your approval, and you enter to find smiling people, and leave happier with a happy car. Truly, this is a five star plus place!

Ro
Review №14

Jewell Auto gave my Expedition prompt and thorough inspection and repair. They are consistently informative about all of the work that they do, providing me with updates throughout the procedures. Their staff and even their mechanics are friendly and helpful. My experience with Jewell Auto was excellent and smooth, a value from start to finish. I will bring my vehicle there again in the future!

Ga
Review №15

Mike worked us in on short notice for an oil change and state inspection. Work was done timely and professionally. Entire staff was helpful and courteous. Jewell Auto is our Go To place for service! Thank you!

Pa
Review №16

Robbie was very instrumental in helping me with getting a new key for my spare tire lock.Got set up for state inspectionVery professional and nice. I will continue my taking my truck to them for future service.

Ma
Review №17

Ive been going to Jewell Auto for the last few years now. They always seem to do a better job than the dealership at a lower price. Theyre extremely friendly, and get things done in a reasonable amount of time. I would recommend them to anyone.

Ka
Review №18

Jewel Auto does excellent repairs. It gives me peace to know the electrical issue my Hondawas having no longer exists. Thanks to the professional, honest, and attentive wayJewel Auto takes care of their customers.Very caring folks.

He
Review №19

Could not of asked for better service and professionalism. My moms car was having issues and wondered where she should take it and I had no hesitation suggesting Jewell Auto. Easy to see the honest people and family oriented business they run. If you are looking for good work and honest people you will be hard pressed to find a better bunch than the people at Jewell can’t recommend these guys enough!

Se
Review №20

I’ve been a Jewel Auto customer since 2009. I drive older cars and rely on dependable and affordable service to keep them on the go. Mike has assembled an incredible team and they have gone above and beyond for me several times over the years. I can’t recommend them highly enough!

Ar
Review №21

I brought my car in for same day brake repair and they had me in a out as promised no hassle great and friendly staff I would recommend them to anyone

De
Review №22

Very professional and knowledgeable. Friendly atmosphere, clean office and excellent customer service. I would recommend them for your automotive needs.

Ra
Review №23

Mike and his colleagues at Jewell Auto have been servicing my cars for years now - high quality service at a fair price, far lower than dealer service departments. I recommend them highly.

Ha
Review №24

Always excellent service every time we go there. The staff is so friendly and always care about your needs I would and will keep using them and always recommend them to anyone needing great service in car repair

th
Review №25

After trusting Jewell with our 4Runner, we knew that this is the place we’d use to service our Tesla! We had our tires rotated and they did a phenomenal job as always. Friendly, professional and quick service! Highly recommend this family business!

Li
Review №26

I would give this business 10 stars if that was an option. After an exhaustive search for an auto shop with excellent reviews that works on Land Rover vehicles (harder to come by than one might expect), I came across several recommendations for Jewel Auto in a Facebook group that I was a member of. I went ahead and had them service my Range Rover and I could not have been any happier with them. The value, communication, and quality of service was impeccable. Not to mention everyone I dealt with - Robbie, Mike, and Estelle, were all extremely kind and professional. I will definitely be using Jewel Auto for all of my future maintenance. Highly recommend!

Ke
Review №27

I recently had issues with an ignition switch. When I called, the guy I spoke with suggesting that I check the key for excessive wear; replacing the key would be much cheaper. The key was not the issue, but I appreciated the honesty and the attempt at a more affordable, quicker fix. In the end, the repair was $300 less than the initial quote and was completed on time.

An
Review №28

Mike Jewell and team did a miracle job on a oil drain plug rounded off less than 1/2 inch left out of all options to get it out.Mike and team got it out successfully without having to replace oil pan and completed the oil change in 1 day. Hard working and honest staff.👍

Ba
Review №29

Mike and the staff and professionals at Jewell Automotive have been professional, fair, and trustworthy throughout the 13 or so years I have known and used them.

Ro
Review №30

Excellent service in a timely manner. Reliable and professional.

D'
Review №31

Jewell Auto has been taking care of our cars for over 20 years. We wouldnt take our cars anywhere else. Mike and all of his staff are great!

Du
Review №32

Grateful to find Jewell Auto when we did! We had our catalytic converter stolen in a target parking lot in the middle of the day. Mike and his team got our car right in and back on the road! Thank you Jewell Auto, you’ve made a customer for life!

An
Review №33

I was blessed enough to come across Jewell Auto to repair Jetta that accidentally got unleaded instead of diesel fuel as I was driving through Texas. Robbie, Mike and Estelle were very kind to me and helped tow my car and kept me updated through the entire process and got it repaired quickly and efficiently while still being reasonably priced! Very grateful for them.

Ja
Review №34

The have absolute transparency. Sent me photos of all that was discovered to be wrong before proceeding with repair. I have never experienced this before from a mechanic.Great customer service as well.

Ve
Review №35

Love the friendless.Explain detail about what is going on with your car.

M
Review №36

State inspection, awesome quick service! Always does complete vehicle checks and has excellent customer service. Always honest with repairs!

ma
Review №37

Great customer service, explained all work, labor and parts needed to have my car running in optimal operation. Most importantly they guarantee their work and parts. Thank you Mike and staff.

Du
Review №38

Outstanding customer service. Great communication.

Be
Review №39

I can’t imagine taking my car anywhere else. Jewell Auto is the best and I completely TRUST them with my car!!

Da
Review №40

Great Service. Great Customer Service. Professional, Knowledgeable, Dependable, Honest. Would highly recommend.

Ly
Review №41

They are very good. I would recommend them for their through repair and honesty.That’s hard to come by any more.

Jo
Review №42

I visited for an oil change on Friday, the 11th. I was very pleased with the kindness and professional atmosphere that I was greeted with. 100% satisfied.

Ru
Review №43

They are always so friendly and do quality work.

Tr
Review №44

Absolutely the best service Ive had for my vehicle repairs. Will be my go to mechanic shop going forward

Ed
Review №45

Excellent customer service, timely repairs!Very friendly professional atmosphere!

Mi
Review №46

Best auto shop in town. Outstanding customer service and fantastic quality service.

Te
Review №47

There is a reason that this business has so many good reviews. I always note how many reviews a business has before considering the ratings. When there are dozens and dozens of great reviews like Jewells has, that tells you something. I also had heard outstanding things about Jewell Auto from a friend who has the fleet he is responsible for and his personal vehicles serviced here. Ill not go on to repeat what the overwhelming majority have said except this: you really need to see for yourself why they get such good reviews. Ive tried them now and verify its true: great people and great honest service.

Br
Review №48

Always friendly and keep me updated on every step of the process.

Ja
Review №49

Friendly, knowledgeable staff who solved the problem with my truck. Highly recommend.

Me
Review №50

Good service and good customer rapport

Ke
Review №51

Professional curtious staff, excellent service.

Ri
Review №52

Jewell Auto is my go to shop for my vehicles. Integrity shows here. I’ve got a few anecdotes to share but not enough space. Highly recommended. My Dodge Cummins goes nowhere else. Thanks Mike!

Mi
Review №53

Got some work done but the prices were outrageous. For a business claiming to be trustworthy they really like to inflate their prices. The parts itself seemed fairly decent, however their cost for labor is absolutely absurd. Overall, I would never recommend this business to anyone unless you have money to throw away.

Am
Review №54

Great, honest service! Highly recommend you give them a call if you need any repairs done. Mike & his team are the best!

Sa
Review №55

Quoted 4k$ for a car worth 2k. And tried to take advantage of an elderly women. Changed tone when then son came in real quick.

br
Review №56

You have a car/ truck, right?When it needs service, where do you want to get honest service at a fair cost?Try Jewell Auto... They know the right way to get the repair done... And they care about you as a repeat customer, so they are accurate And fair. Ive been blessed to have them repair several vehicles for me, and I couldnt ask for better treatment.

Ha
Review №57

Love this place! Ive had bad experience with chain auto places so when i went to Jewell for my car it was like night and day! They have great customer service and best of all they are honest and will get your car fixed up for a great price!

Ri
Review №58

I was quoted nearly an $800 for a battery and oil change! I asked to break it down why so much, and no one could tell why strait out, they kept going back to a Diagnostic that they couldn’t tell me what it said, but hey charged me full price for incompetence diagnostic, lol I went and did a full tune up myself, plugs fan belt oil, air filter, did it all under an hour, plus a new battery!

Ma
Review №59

Diamond in the rough. I’ve been serviceing vehicles here for 13 years. These guys are fast, honest, fair, and stands behind all of his work. One of only two shops I trust my personal and fleet vehicles to. Highly suggest because:1. Great quality of repairs2. Competitive pricing3. Fast turn around time4. Integrity- stands behind his work5. Great communication- always know what needs to be done and why. Very friendly people. Really treat you like family.6. His shop is clean and his employees are professionals.7. Will never take advantage of you!!!!Mike Jewel and his team and heads shoulders above the rest including dealerships, I know because I’ve dealt with some really crappy places before.

Ro
Review №60

Jewell continues to reinforce my confidence in them. Every time I take a vehicle to them I am reminded that they are not just trying to sell me repairs. On a recent visit they educated me on what I thought would be an expensive repair and did the work for a lot less than I anticipates. The help was very much appreciated.Jewell Auto continues to provide the top service for my automobiles.Bob Lay

Ka
Review №61

Treated my family like their family. Helped my dad with his cars, was timely and loved having the convenience of being driven back home too. Great people and workmanship. Thank you Jewell Auto! Youre terrific!

Ma
Review №62

Check up

Bi
Review №63

Honest, Good Work, Good Pricing (the big 3).May daughters aged Volvo had multiple issues. Jewel diagnosed the car and said we needed to fix some things, and other items were not imperative, that we could wait on those items. After looking at my sons truck, Mike told us to get rid of the thing, that it wasnt worth fixing. This is what I love -honesty! I think many places would have wanted to fix everything on my daughters Volvo, and would wanted to have repaired my sons truck. We love Jewel and his whole crew. My daughter really loved his dog.

Ji
Review №64

Ive been using mr. Jewell for about a year-and-a-half 2 years. I still give him and his company 5 stars. Theyve always worked quickly and done a very good they have never done anything or charged me without checking with me first. one time when discovering a recall on the vehicle that was causing the problem we had brought it to him for, he hauled it to the dealer at no charge and charged us nothing for figuring out what was wrong with it. Cannot recommend him enough

Ma
Review №65

Mike and Sarah take care of all my family vehicles. Jewell is an honest Fort Worth family business!!!Mike Jewell and his team do excellent work and they know their stuff!Try them next time your car needs service. Youll be happy you did.

TJ
Review №66

Great service, polite and professional! They know what they are doing!

An
Review №67

Honest mechanic. Clean shop thats well staffed. I would recommend !

Ye
Review №68

Jewell Auto has always taken great care of myself and my husbands vehicles, both personal & work. They are quick to address the problem and get it taken care of, stat! Their customer service is excellent, and when they say theyll call, they actually do. We love Jewell Auto and wouldnt trust anyone else with our vehicles! Come to Jewell, theyll get you fixed up!

Bi
Review №69

Professional service! They were also a lot cheaper than the dealer so I will definitely be using them again!

El
Review №70

Ive used Jewel for almost 8 years. They have always helped me when I couldnt do it myself. I highly recommend them. Theyre not the cheapest in town, but quality never is. Honest...cant ask for more from an auto shop.

Ka
Review №71

I wouldnt go anywhere else for auto service. Mike and the team are awesome!❤️

Na
Review №72

The folks at Jewell Auto really surprised me when I took our Suburban in to get service before a long road trip. I expected a bill that would come close to a thousand dollars simply because I have been programmed by dealerships to expect to pay a lot for service.Well, the bill was about a fourth of what I expected. The Suburban was perfect and I wont go anywhere else from here on out. Give Jewell Auto a chance to show you what I am talking about. You wont regret it!

Aa
Review №73

Comprehensive auto care at less than dealer pricing. Plus great personal customer service to boot! And they do it all! Highly recommend!

Ja
Review №74

Mike and his team are honest, trustworthy, and truly care about their customers. We have our fleet & personal vehicles serviced by Jewell Auto. I refer my friends and family to them as well. I consistently hear how impressed people are with their experience. Mike and his team are more than “my mechanic”, they have become true friends of mine!

Ja
Review №75

I have been trusting my vehicles to Mike Jewell for several years. Never has he disappointed me, I have never had a single complaint about workmanship. Top notch car repairs!!

Am
Review №76

Very nice and professional staff. Clean facilities and no issues. Mechanics were very willing to work with me, were honest, and felt like a trustworthy group.

Wy
Review №77

Discount tire suggested that I should go to Jewell auto for something discount tire couldnt fix. Which I did and ever since I been going to Jewell auto. Respectful, honest & make sure the customer leaves happy.

De
Review №78

Jewell Auto is so awesome and a rare find in the auto repair industry. Totally trustworthy and their communication is amazing.

Am
Review №79

We were driving home to Kansas City, MO when our car engine blew in I35 just outside Fort Worth. My husband and I had both attended school near this shop and had heard good things. Not only were they able to diagnose the outlying problems but they were able to find a used motor nearby so that it only took 4 days to fix and be on our way home (instead of the average week or more to replace an engine)They were helpful and kind and so understanding of our predicament (stranded without a vehicle with 4 young children all under the age of 8)Thank you!!!

Je
Review №80

Mike Jewell and his team have a great reputation that is well earned. True leaders in the industry.

Ka
Review №81

I came in to align my car (which is 30 years old), i was told it could be done, then it could not due to suspension problems, i was offered a (paid) estimate, which i declined then i asked if i could review the problems i was given, or if i could have a copy of the sheet (which is of no use to them) i have nothing to give you son i left, automatic red flag.I visited a friend ive known for 6 years with 20yrs of experience, he advised me to replace half the parts listed from my memory, and told me it was NOT on its last leg as described. As i had already known, he assured me it was in great shape for its age, last of her kind too.Will never return, and advise others to do the same.Shady.

Ca
Review №82

A nice place might have to go by and learn a thing or two.

Ra
Review №83

Fast service and not over priced!

Ly
Review №84

Jewell Auto is prompt, fair, and kind.

On
Review №85

Does great work. And honest

Ja
Review №86

Jewell did my mechanical work on my Lexus and sent it to a different body repair shop, Master Europa, to finish the job. I was having major issues with getting my car back in a timely manner from the body shop. Jewell Autos owner Mike called me to sort things out and apologize for the issues. He was honest about what was going on with that shop and stepped in to get things in gear. He even went there a few times to check on my Lexus. The receptionist helped as well to make phone calls to the other shop to make sure all was in order. He made sure to stand up for what was right and got them to finish my car by that evening.

So
Review №87

Ive been turning my own wrenches for my whole life and would only take something i couldnt fix to my dad. Since my dad has passed ive had no one to take it to until now. They replaced the part and worked with me on price. Thanks Ray, and everyone at Jewell Automotive.

Ki
Review №88

Mike Jewell is a person you can trust to work on your vehicles. He is one of the honest ones.

Cl
Review №89

Awesome people, great honest work

Ka
Review №90

Great Auto Shop. Reliable!!! Highly Recommend.

Sh
Review №91

Owner was extremely nice and helpful. The next time something happens to my car I will be back to use them again.

Ch
Review №92

Wow. Phenomenal service matched only by their integrity.

Je
Review №93

Took great care of me and my car

Ro
Review №94

Awesome service as always!

DT
Review №95

Long time customer, love this business

Be
Review №96

Good, friendly, and personal service.

La
Review №97

Jewell Auto handles the maintenance and service on my companys vehicle fleet, as well as my personal vehicle. They always go above and beyond to meet my needs. I wouldnt take my vehicles any other place!

Ho
Review №98

They fixed my Vette

Dw
Review №99

Very poor customer service. Was promised call backs by the owner and the receptionist that never happened. Not even a basic courtesy call. Take your business where they respect the customer. You will not find the golden rule practiced here.

Sc
Review №100

Remarkable caring service.

Information
100 Photos
100 Comments
4.5 Rating
  • Address:5044 James Ave, Fort Worth, TX 76115, United States
  • Site:http://jewellauto.com/
  • Phone:+1 817-924-1776
Categories
  • Auto repair shop
Working hours
  • Monday:7AM–5:30PM
  • Tuesday:7AM–5:30PM
  • Wednesday:7AM–5:30PM
  • Thursday:7AM–5:30PM
  • Friday:7AM–5:30PM
  • Saturday:Closed
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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