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Windus Auto Collision Specialists
5951 N Main St, Fort Worth, TX 76179, United States
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Windus Auto Collision Specialists
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Am
Review №1

This was the best experience Ive had getting my car repaired. Windus was listed by the insurance of the guy who hit my car and I chose them based on the stellar reviews. The gentlemen at Windus were so kind and squeezed me in during a time when everywhere was booked solid. They treated me with dignity, which does not always happen as a female getting a car repaired. This came on the heels of losing a job and the death of a family member, and their kindness made things so much easier. Thanks guys!!!

De
Review №2

Outstanding service and support by James. My car has been returned like new. Appreciate all of the work and will definitely bing my vehicles back here

Ro
Review №3

I chose Windus because of all the great reviews and let me tell you they did not disappoint! James worked with me and is a top notch guy. This man will take care of you and go the extra mile. These folks are very honest, upfront, and deliver high quality work in a quick turnaround time. My car looks better than I thought it would, they even touched the paint up on another door, and I was able to pick it up early and save on car rental fees! They actually care about their customers and their quality of work. Cannot recommend this business enough! Thanks, James, you absolutely rock, Sir!!!

A.
Review №4

These folks are outstanding. Always friendly, listen and then honor request. Great work and always competitive with their pricing. Highly recommend!

Me
Review №5

Always very professional and reasonable when quoting prices on repairs. JAMES AND MIKE VERY GOOD AND ALSO FRIENDLY. GOOD BUSINESS IN SAGINAW TX. HIGHLY RECOMMEND!!!!

Se
Review №6

I love Windus Auto Collision! 💥 Someone crashed my car and State Farm suggested Windus. Let me tell you guys it was the best choice I made! James called me to give me updates and I appreciate that very much. He told me he will fix my car and thats exactly what I seen today when I went to pick up my car! It was flawless work ! THANK YOU GUYS!

Ad
Review №7

This is a great place to take your car after an accident. Unfortunately I was in two accidents this past year and used this shop each time. They were excellent! Repair work is absolutely flawless. James goes above and beyond to make things as easy as possible for you. Great communication and frequent updates. Give this place your business and you won’t regret it!

Na
Review №8

If you are looking for a collision center that does what they tell you they will do this is the one you need. My Juke was rear ended and they were the ones I selected from the list the insurance company provided me with. I am so happy I chose them to do the repairs. My car looks great and I have absolutely no complaints. A job well done that deserves my thanks for the care they take in the repairs and keeping their customer updated. Thankful for James and his crew. I will be referring this shop with confidence in their work and their word.

Ta
Review №9

I have used MIKE for over 20 years now and he is my go to guy if we have any issues with damage to our vehicles. Family run business that cares! I highly recommend MIKE and JAMES, and no matter what USAA tells me on where I need to take my vehicle I insist on Windus

CO
Review №10

Mike is a great guy and his team knows their stuff!!!

Al
Review №11

Great customer service. Had a door panel issue. They fixed it right then. Dealership was saying I would have to wait a month to get in or come on a Saturday walk in. Fix was only 10 minutes. Saved me a half day wait at the dealership. Definitely my go to place now. 😎

Wi
Review №12

Very great, awesome experience, and making sure that my car was in perfection condition. Worked with me and made sure they covered everything they would be doing to the car. Very professional

Jo
Review №13

Great work! James is very professional and great communication to let me know how its going and when my truck was ready. Will definitely be going back if I need body work. Thanks!

De
Review №14

This place is quite awesome. Honest appraisal, great work.

Gl
Review №15

Took my truck to Windus after I was reared ended, their work is absolutely flawless.I would recommend and use them again!! They work for you and not the insurance company. Thank James

Me
Review №16

Great service! Such friendly staff. Will definitely be back if I need car repairs.

mi
Review №17

Needed air in back tires & compressor was out at filling station next door. Windus was so kind and aired the tires up for us! Great group of people!!! Thank you so much!!!!

An
Review №18

The service is amazing. I would recommend them to everyone. Thanks to James for the amazing care.

Ri
Review №19

Not bad ok

El
Review №20

I simply cannot speak highly enough of this company. They are such honest, decent folks, if you need any kind of repair done, please go here. They are honest about every detail, the work that needs to be done, the time frame--everything. They will keep you updated and are genuinely kind people who will NOT take advantage of you. Ladies, I have been really dishonestly dealt with before because body shops are aware that I I truly dont have a great understanding of exactly what is involved in body work. If you are in the same boat, please just go see these guys--James is amazing, explains everything in easy to understand detail and everything he said was totally accurate. I just cannot say enough good things about the service here--but I have to add that my car looks *amazing!!!!* I had some terrible damage and seriously--my car looks so good--it look so much better than I really expected. I have never been more pleased with any work in my life.

Ki
Review №21

I had the pleasure of working with James on an insurance claim and I must say he made the process effortless and easy but most importantly he was friendly and informative. I definitely recommend and will be going back.

Ro
Review №22

Absolutely fantastic. Had to take my truck to them after being rear ended and not only were they quick with repairs, they were super cordial and went above and beyond all expectations! I felt super comfortable there and barely had to lift a finger. They did everything! 10/10 will ALWAYS recommend them and always bring my business to them!

Da
Review №23

Great work at fair prices

Al
Review №24

Great experience. Honest and friendly service. First, they were honest about the time required to complete the work. They were very understanding of my schedule and worked with me to complete the work by the scheduled time. Big thank you to James and his team for doing a great job on my car.

Ly
Review №25

I had a great experience with Windus Auto Collision. They have awesome customer service. They did a great job on my repair and were very reasonable on their pricing. I would recommend 100%!

Mi
Review №26

Top notch work! Top notch customer service! Top notch prices! Its nice to know I can take my vehicle in to someone I trust to do a fantastic job and not be taken advantage of! Thank You so much Windus!

Br
Review №27

Very pleased with my experience here. These guys are very helpful and good at what they do. I dropped my car off Monday and they had it ready by Friday, not only did they fix my claim but they also took the time to take out a door ding and some minor damage I had to the bumper.. at no extra cost!! My car is back to looking new and based on their customer service I will most definitely be back!

An
Review №28

I will recommend Windus to anyone should there ever call for a time. Service was excellent and professional. They had my van fixed in a week and gave it a nice wash. James was very professional and made you feel welcome and comfortable. They follow up to update you on their progress. I wish I can give more than 5 stars. Good job guys!

Mi
Review №29

Only wish I could give a higher rating. Workmanship is absolutely the best. The customer service is 2ND to none! James makes himself available throughout the whole process and answers questions promptly. I highly recommend to my friends and family. Overall experience is A++ thank you James and crew for the fine job. I am very grateful...

X
Review №30

James is Excellent! Great customer service. Kept me updated throughout the entire process.

Ve
Review №31

Picked this shop because of all the positive reviews when I had an insurance claim (Hit & Run). My experience ended with 4 stars and the reason its not 5 is because the first time around my car was unfinished at pick up time and I had to come back 2 more times for repairs.I had waited 2 extra days from the date I was given to pick up my car and I waited almost an extra hour when I got there. Then when I came to check my car out, I felt rushed but my car was unfinished. Wrong size clip, gash on tire and bumper not replaced as previously talked about. I was super upset about all 3 and even more when I had to come back the next day and find out I had to bring it another 2 days for the tire. EXCEPT..The second time around was a much better experience. My car was done on time, I had a new tire, my lights were taken off and they replaced my bumper like we had talked about! Even though it took 2 tries, Im really happy with how my car turned out and knowing James is a man of his word. Because of this, Ill most likely return and recommend but of course share my experience so people can decide for themselves.

Jo
Review №32

Best place in town to get your car repaired. Very hard these days to find old school truthful professional people who’s going to treat you right and do a great job while not trying to screw you, James is great down to earth guy and knows his stuff will not let the insurance cheat you either. II wish I knew this place was down the street from me years ago Some people complain about the time it takes but if you want it done right and for the right price I advise you to go to Windus Auto Collision save you the headache.

Ge
Review №33

Excellent shop and attention, they saved me to go to my insurance for a parking lot bump. They even washed my car at the end. There was a detail that needed some extra time. I went back 3 weeks after and they fixed in the spot, no extra charge. Very nice dealing.

Z
Review №34

Very professional company, James kept me updated and provided great customer service. More importantly the quality of the work they did for me was first class. I highly recommend Windus Auto Collision.

Da
Review №35

I just moved to the area and unfortunately got into a car accident. I read the reviews of nearby collision centers and decided to go with Windus. This was the only part of the process that was smooth. James has superior customer service, they repaired my truck in a timely manor, used quality Nissan parts, and kept me informed through the entire process. What more can you ask for? I would recommend Windus to anyone in need of collision repair.

Be
Review №36

When my baby was hit by a pickup truck, I was devastated. Im very particular about where I take my car for any service and finding a collision center who would be up to my standards wasnt easy. After getting way too many repair quotes, and not feeling confident about any of them, I stumbled upon Windus. These guys rock! I felt comfortable with them and confident they knew what they were doing. I was given OPTIONS here that none of the other repair centers offered. They kept me updated on every stage of the repairs- even texting me pictures! They did beautiful work, had it completed when they said they would, and made this trying time a lot easier to handle. Thank you all! I hope I never have to use your services again, but will not hesitate to call if the need arises. Anyone who expects high standards in repair work AND customer service will be very happy with these guys.

To
Review №37

5 stars all across the board. I feel like they went above and beyond to get my truck fixed over the weekend. It took them only two days to fix my rear bumper when I was rear-ended by another driver. James kept me in the loop throughout the entire process and I couldnt be happier with the service that Ive received from their team. I HIGHLY recommend this place. James, thank you again. I am a very satisfied customer.

Ri
Review №38

I have used this shop three times now. They give accurate estimates, do excellent work, and you get your vehicle back when promised or earlier. Mike and James are both stand up guys! They even offer a Military discount. I highly recommend them for any collision type work, big or small.

私は
Review №39

I have to say that I love the job they did on my car! It looks beautiful. I was able to pick up my car early which was perfect being as its a week before Christmas. The staff there seemed like they were all very knowledgeable and friendly. I would recommend them. Great job and Thank you!

Vi
Review №40

I use to use Caliber Collision for decades, but their service went down, forcing me to find another auto collision company...Im so glad I did. James (the manager at Windus) was awesome. Did what he said they would do, did a fantastic job, went above and beyond in providing exceptional service. I was pleasantly surprised and will take my vehicles there from now on. They were highly recommended to me by a friend and now I highly recommend Windus to my friends. Excellent job!

He
Review №41

Very nice and friendly! Did a great job on my car!

Al
Review №42

Dont write many online reviews but I had to share the great experience I had with these guys. Obviously no one wants to deal with getting a car repaired but these guys made it extremely easy. James was really laid back and friendly but very thorough and helpful and gave me plenty of feedback on the progress on the work they were doing. The repair looked great and even came in ahead of schedule (less than a week for ~$5000 worth of work). Overall I cant think of anything else I could have asked for from a repair service.

Le
Review №43

I had an amazing experience with this shop. Car accidents create heavy stress. But James was very comforting in this confusing time and kept me informed in the step by step of my van repair. I was completely at ease to have my Odyssey repaired here. Thank you for an amazing job. If I ever need any work on any vehicle again you will have my service.

Na
Review №44

They did a great job repairing my wifes car from a hit and run. Looks great. Only one issue, tires were way over inflated. Appears someone used the max tire pressure on the tires vs the door sticker tire pressure guide.

Mo
Review №45

Outstanding Customer Service! We had an unfortunate run in with a curb/median and these guys were awesome to work with. The job was done quickly and they worked with insurance to get the extra money that was needed to cover issues that were uncovered after they began the repair. One of the parts was a special order and it came in the day before Thanksgiving. They finished up before the holiday!!!! Everything was simple, easy, and the work was A+.The only issue we had, they corrected without issue. Our tire was damaged and they had to send it to be repaired at a tire shop (as they do body work an dont deal with tires). That shop did the repair poorly and actually made the tire bad. I immediately texted Windus with the issue (a week after we got the car back) and without hesitation told me to buy a new one and they would cover the cost, even though they were not the ones who did the repair. $178 for the tire and work and not a blink at the price by these guys.Hopefully I wont need to use these guys again, but if I do, I will not hesitate!

De
Review №46

These are the only people I trust with my cars!!! I never went more than two days without a phone call from James letting me know where they were at on the car and how much longer it would be. Im a mom and am on the go constantly. They made sure that the car was not only fixed and looked good, but it was safe for me and my family. I highly recommend them!

Na
Review №47

Thank you, Thank you, Thank you! Outstanding customer service and workmanship. James kept us updated on the status of the repair. That eased the stress of wondering when our car would be ready. Picked our car up today and it looks amazing. Great Job!!!!!We definitely recommend Windus Auto Collision.

Tr
Review №48

Outstanding customer service. Great Communication, didn’t have to worry about anything. Great work and in a timely manner. Will use again and would recommend to others.

Kh
Review №49

Thank you so much for taking care of my car. The rear bumper looks great and the finish feels so smooth. - Seems nothing happened. Also thank you for the free detail work...

Ty
Review №50

Always a great expierence here. They are so nice and have awesome customer service. The quality of work is perfection as well. I would recommend Windus Auto Collision for sure.

Co
Review №51

Why would you go anywhere else. They took care of my truck like I would if I had an amazing shop in my Back yard. Both Mike and James were both extremely comforting in this stressful time, and went above and beyond to help get my baby back in pristine condition. There is a reason why my complete family and I have trusted them with everything from a Porsche to a Chevy Pickup for the last 15 yrs

Je
Review №52

I didnt give you a review. But Im do the repair work myself i just asked you to tell me how much to fix it and you said no

La
Review №53

Friendly staff. James Got us in right away when my car was involved in a hit and run. Walked me through the process of how everything worked. James gave me updates frequently on what was going on. It did not take long either to get my car repaired. Would go back with any body work. Great experience and my car looked like new.

Ma
Review №54

Amazing customer service, the guys there are very nice and helpful. I had my car fixed there about a month ago. They will go above and beyond to fix a problem.

Jo
Review №55

I had a basketball goal land on top of my 4runner denting in the quarter panel and scratching the paint. Windus took care of my truck and repaired it in a very timely fashion. Jeff and Mike were fun to talk to in the office and were really good guys. I would trust them with any of my repairs and would recommend them to friends and family.

Tr
Review №56

Took care of everything. No problems. They dealt with the insurance company to get what I needed. I went back for work on a 2nd car. James was able to provide a fix to last until I could get my car in for insurance repairs. I like dealing with this business.

Cl
Review №57

I had to take 1 star away from the job they did 1 year ago. Said they would have the wifes car for a week after rear end accident. If I knew it was going to take 2 weeks would have ask for a rental. Used my pickup and re-damaged my wifes back on these Texas rough roads. I have to say though that they did a 6 star job on the car itself. They even helped us out by giving a ride to get it when it was fixed. Knocked off 1 star for comment that was made. Hope like heck dont need them again cause that comment will make me decide if Ill use them again.

De
Review №58

Great place for car repairs after an accident.

Si
Review №59

I have been to windus auto collision twice now and they are by far the best in the dfw area. They were done when they said they would be and my car looked amazing. and they kept me updated regularly on the progress on my car. Needless to say i will most definately be back!

Mi
Review №60

Outstanding customer service, I would definitely use them again and recommend them to my friends and family.

A
Review №61

Quick response and professional service

Er
Review №62

Awesome customer service, great work, extraordinary staff...highly recommend!!!Thank you Windus for leaving my truck just like new!

Su
Review №63

First guy had a attitude and talked down like I didnt know a thing. Said they would fix an additional problem which I requested then they didnt do it. Not trust worthy in my opinion.

Re
Review №64

Customer service is great and quality of work is awesome. Thanks guys!

Ch
Review №65

Reccomend to anyone. Staff is great and live up to what they say they will do.

Ma
Review №66

Terrible service! It took over a month to fix and once the insurance started complaining, they finally started. Once I received it back, gaps were off everywhere and cowlings were missing, they didnt replace one of the tires that was covered and refused to give me a receipt -- when asked they gave me a copy of the estimate. What worries me is if they were this lackadaisical about the appearance of the car, were they also with the safety equipment?? Frustrated because I checked reviews online (Google, yelp, angieslist) prior to taking it here and all were positive.

bi
Review №67

Excellent work putting my vehicle back together and exceptional customer service! These guys rock!

Ni
Review №68

They great work and are very friendly

Kr
Review №69

Great place! Great people!! Awesome work!!!

Sa
Review №70

Great workmanship and customer service.

sc
Review №71

Best guys in town

Ma
Review №72

IT IS A GREAT PLACE!!

Information
31 Photos
72 Comments
4.7 Rating
  • Address:5951 N Main St, Fort Worth, TX 76179, United States
  • Site:http://windusauto.com/
  • Phone:+1 817-847-1444
Categories
  • Auto body shop
Working hours
  • Monday:8AM–5:30PM
  • Tuesday:9–11:30AM
  • Wednesday:Closed
  • Thursday:8AM–5:30PM
  • Friday:8AM–5:30PM
  • Saturday:8AM–5:30PM
  • Sunday:8AM–5:30PM
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Amenities
  • Mechanic:Yes
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