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FAMSA Furniture
232 NE 28th St, Fort Worth, TX 76164, United States
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FAMSA Furniture
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he
Review №1

Very cheap material. Couches went bad in a month. For the price you will pay here it would be better to get furniture from Nebraska Furniture Mart or Living Spaces. No compren aqui. Esta muy caro por material muy feo. Por el precio es mejor comprar en Nebraska Furniture mart o Living Spaces.

Je
Review №2

This place is awesome..great prices.. friendly staff and very nice manager..bought a refrigerator and are extremely happy with it

La
Review №3

Truck Driver here. Have a delivery 2 miles from here. Saw this place on trucker path. Good reviews 👍 Great place for 10 or 34 hr break. Big parking lot with stores and restaurants in walking distance.

Or
Review №4

I paid $300 to have insurance/guarantee on my washer & DRIER, my dryer has not turned on or anything in 2 weeks & no one has came out, I keep calling & they seem to not care anymore since they are paid off. I will NOT buy anything from here again !!

Mi
Review №5

Honestly, they make themselves see helpful. They’re just doing it for the sale. My bed frame literally broke, the people who installed it didn’t do a good job and it came apart. I made a call in January, had to reschedule. It’s now May and I called and they’re not willing to help during cov19 they mentioned they’ll replace my stuff at no cost and they told me to throw out my furniture and now they’re saying I have to pay for what was thrown out after the person who sold me the stuff told me to dispose of it until her repair men is available. Horrible service. They ruin your credit. I’ve done 2 different transactionsThe first time they closed my account before my one year mark ruining my history on my credit.Also, they lied to me and I’ve could’ve got the same set cash someone else for half the price.I disappointed withHugo & my sales repAnd everybody at 28st.

El
Review №6

No one came to offer any kind of help from the time we walked in until the time we walked out. We walked around looked at some potential buys but were never assisted so we left. Furniture is mediocre for the price.

Di
Review №7

I brought a living room set and never recieved my TV that was promsed. And I call and noone knows nothing and they just hang up my calls. Horrible customer service and than they call back about more lies.

Ge
Review №8

Prices are a little high to come with other known furniture stores.

Di
Review №9

Happy to see my credit was good for furniture I wanted ....but waiting on deliver which is taking a week to deliver, then I was confirm for Friday had someone waiting then to find out its not til Saturday now trying to figure out whats going on.. manager off today supervisor on break and well ...guess waiting unhappy for my furniture to arrive Sat between 8am-6pm like I have nothing else to do on SatSo supvisor calls back didnt say he was..just that his calling from store to advised my delivery which I sound upset he then he ask if I wanted to cancel I was like WowJust bring my furnitureUnhappy customer

Gr
Review №10

Worse place ever and not only that they bring the electronics from Monterrey Mexico I was informed by one of there employees and when I was calling to get my 2,000$ refrigerator to fix because it broke down when I just purchased it 5 months ago I had to call Monterey Mexico to set one of there technicians to come and service the broken 2,000$ Samsung refrigerator I will keep you posted on this event with my refrigerator plus I also purchased a200$ extended warranty

Ga
Review №11

Came in ready to purchase, love the furniture but ended up buying nothing. Literally spent 2 hours waiting first the salesperson offered to help us but spent almost an hour helping someone else, then because there was a system issue, then because our credit application was taking forever to process. I eventually got tired of waiting and was disappointed cause I really wanted this bedroom set 😞

Ca
Review №12

I have purchased a refrigerator from this place before so I decided to purchase a bedroom set for my daughter as well. Not even two years have gone by, just barely one year and a half and the bed has come unglued. Yes you heard correctly unglued. I reached out to them to see if they can do anything and they tell me that it doesnt have warranty on it. They told me that only the mattresses have warranty. I told them that when they sold me the extended warranty I thought they sold me the warranty to the bedroom set as well. Nope apparently they only sold it on the mattress. My daughter is a teenager and she doesnt jump on her bad all she did was sit on it and it fell apart. They told me that they can sell me another one but why would I want to purchase another bedroom set from a store that has poor quality merchandise.

Pa
Review №13

They treated us well at first but then there were certain charges we questioned after going home and reviewing everything. They told us that we have to have it. The lady didnt explain to us in detail about our purchase and warranty so when we asked questions the next day they got defensive and told us they couldnt do anything about. They were nice at first then got rude the second we had questions on additional charges. Couch was $1,999 and turned into $3,200+

Sh
Review №14

Very clean. Beautiful show room. Great customer service.

Ja
Review №15

First time. Very nice selection. Nice helpful staff.

Ca
Review №16

Thats a good place super friendly workers

Ka
Review №17

Miriam Lujan helped us with our furniture & we love our pick! Friendly & helpful!

Sy
Review №18

Francisco Enriquez is a great well informed and knowledgeable salesperson. 2nd time we have done business and I highly recommend and refer him and Famsa to many. Thank you for such great service.

El
Review №19

I originally gave this place a one star until one of the representatives called me about changing my review to a 4 or 5 star and i would get free delivery. I never received my contract the couch was 2000 and set of tables 300+ and right now i am viewing my balance of almost $5000 . my monthly payment is very high i know people here paying as low as 100 but since the lady saw my paychecks she obviously gave me a high paying range. I called a few times about the damaged couches i received and they never came in to replace them. Also not to mention i recieved the wrong merchandise the first time it was delivered. I wish they werent so pushy at first or i would of never bought here but the lady there was so pushy she even made me log into my bank account from her desk to get approved. My orginal rating was a 1 star this is why i am rating it again. Because its my honest opinion. And not To mention i received a free 30 in tv when i was told i would get the 40 in. Its too late to cancel but u learn from bad experiences. I would say if u go in here to shop stick to what you came in for dont let them trick u into buying more than what you can actually afford. These people only care about getting paid their commission. BEWARE DO NOT SET FOOT INTO THIS PLACE THEY WILL CHARGE YOU FOR FURNITURE YOU DIDNT EVEN ORDER

Sa
Review №20

Great service

Tr
Review №21

Really good furniture and service. Really know how to take care of their customers

Jo
Review №22

Thanks Miriam for you paciente and helpfully to us, I recommend this sale person is really amazing.

Ve
Review №23

I actually give this place 0 stars.. We bought a mattress in july of 2017 les than a month later it started sinking in now both sides where my husband and i sleep are sunked in i called to get it fixed and they tell me i have to call the ppl that financed it which is progressive Leasing they tell me they cant do anything bc its been paid off they also told me i could reapply at a different store but ill still have to do payments.. I paid almost 1000$ for them in 3 months bc if not it was going to jump up to 2000$ almost 3000$.. Never again!!!!

Sa
Review №24

I really love te store! They have great things for great prices! They have a great staff aswell. Would definentely recommend!

He
Review №25

Awful... We werent even greeted when we walked in by the 2 gentlemen working... We walked around the entire store for 15-20 minutes and werent spoken to at all... I would never buy furniture from a store where employees cant even greet customers!!!

Ga
Review №26

This store is very easy to get credit.. I never had a problem with the stuff I have bought it. ( if you take care your stuff they will last) Ive been with this store for more than 7 years now and also thanks to this Store I was able to get a CAR LOAN and a good Credit Card, I dont know why other people are mad about, most of the brands that this store sales are also seen on sore like Best Buy, Frys, Walmart and many other stores etc. The Living Room/Dining Set I got from this store is still good and SOLID with no cracks, scratches or paint coming off and the laptops/computers /TVs I also got are still running strong and without any issues at all. I do recommend this store to anybody,, that is starting credit or already has credit.but before you buy.. +You the Buyer+ must really know what you are buying or search before you go and buy at any Store, ask questions to sales reps/associates dont wait for them to tell you what the warranty really covers and read the warranty card that they give you before you go to any Store Mad and make a fool of yourself. All warranties/ protection plans at any store have Limitations... This means that the buyer also plays a role and has responsibilities over their merchandise..dont just spect the store or their employees to do the work that you the buyer should do ++keep it nice and clean+++ same way goes like if you were to buy any car.. ++the buyer/ owner++ needs to take care of it so it can last for every long time... right???NOTE: just to clarify.. this is not a store that you can just go and say 6 months/1 year later I dont like it... i dont want it... and i want to return it.. or thats how I received it all damaged on the day of delivery or report it 6 months or a 1 year later demanding an exchange/ refund and while the merchandise was being used by you all this time.... Also the merchandise is no longer the stores merchandise the merchandise bought at any store is yours from day 1. regardless if you paid cash or you are making payments... is the same..TIP:There is this thing also called Normal Wear and Tear from everyday use that is not classified as a Manufactury Defect..

Os
Review №27

Beautiful store and friendly staff!

Ro
Review №28

Did not carry needed item. Prices high. People did spend a lot of time

Iv
Review №29

Expensive and sales arent that convincing! There was no one there at all!

Ru
Review №30

Never buy here. They lie about the insurance

Su
Review №31

Didnt have what I was looking for

Je
Review №32

They ruined my delivery, my brand ne

RO
Review №33

Good furniture

Ka
Review №34

Plenty of stuff I like the prices

Se
Review №35

It feels like a home

No
Review №36

Their customer service sucks

Ka
Review №37

Awesome

Os
Review №38

Very good!!!!

Al
Review №39

Cheap payments

Ed
Review №40

We bought a bedroom set with my wife that came out garbage and they charged us like gold.THEY NEVER SOLVED THE PROBLEM. WHEN WE STOP PAYING THEY THREATENED WITH CUT.Find another store.SCAMMERS.

Ca
Review №41

Vuen cerbicio and fast to aser application for the harticulos

Ya
Review №42

Excellent place, good prices and very friendly staff

AN
Review №43

Thats where I buy my furniture from a long time ago

Ar
Review №44

I have been a client of Famsa for many years and it is also an exceptional place in addition to providing the shopping service for Mexico, it has the service of comfortable loans with low and fixed payments with interest rates not very high as in other places.

Ro
Review №45

SCAMMER SHOP. FIND OUT PRICES ELSEWHERE. EVERYTHING IS CHARGED 2 OR 3 TIMES MORE EXPENSIVE THAN ANY OTHER FURNITURE.IT IS NOT FAMSA, THEY ARE TRANSA.

Je
Review №46

I had the intention of buying a living room and a washing machine and dryer but they thought I was just going to see because more customers arrive and they ignored me

Ma
Review №47

Very friendly and very good financing

Di
Review №48

It is a very bad furniture store bad service I bought a dining room and it was damaged and they did not want to fix it I did not eat that furniture store not even should have dsrke stars

Iv
Review №49

All very expensive ... I liked a stove of 1200 and with taxes and I dont know what else came out almost in 1800, it is an abuse I think😠

Na
Review №50

The personnel is very friendly !

Ra
Review №51

The furniture is of very poor quality and if you buy the guarantee does not cover anything. I do not recommend them.

Cr
Review №52

Very bad service ... my husband was sold a dryer that was on sale for some scratches according to they told us that it was new that it was not working it did not heat and was used and recycled because it was poorly painted ... and that according to the sale it had guarantee and then when calling that we communicate for the guarantee and that they could not do anything, the only thing was that we can buy another one of a higher price using sales extra-drugs to sell and indebted people and then they did not want to return the money that We paid for something that was not in good condition and to return the money we were made to wait a long time I really do not recommend this place for many reasons that can not be expressed and it was not only this inconvenience but I had several experiences

Wi
Review №53

Everything for you and your home

Fi
Review №54

Very good, it has a lot of variety of furniture

al
Review №55

Very bad service first they try to sell you the furniture they have as a sample as new, when you make the purchase they tell you about the insurance but this does not work because when you speak to report damage they always make excuses for you .... very bad service never I will come back here.

Al
Review №56

Very good service in your enpleados

Jo
Review №57

I have been buying very bad experience for 8 years and I went to apply for a loan and they did not give it to me because some times I was delayed with my payment in 8 years that I bought

Ha
Review №58

It is a furniture that has progressed a lot, is very gde.and very assorted, also delivered in several cities in Mexico.!

Gu
Review №59

They do not comply with the guarantees they give you and it is also obligatory to buy insurance for everything you buy which is lost money because they do not meet in addition the prices are very high do not waste your money in that store

Fr
Review №60

THE ATTENTION IS VERY GOOD THE ONLY THING I SAW IS THAT THEY DO NOT HAVE A LOT OF ASSORTMENT IN ROOMS

Me
Review №61

They take so long

Se
Review №62

I have more than 10 years buying in this store the service has always been very good to the seller I give 5 stars is called juan. I give the 4 stars to the customer service I think it needs improvement

Ga
Review №63

Do not waste your money, buy a sofa after 1 year did not work the springs and the vynil, a technician came and they told me that I had not reported on time but the sofa supposedly had 5 years of warranty I would not recommend at all

Ve
Review №64

I recommend them to be your fence furniture purchases with Miriam Luján, a very good person attending. It explains very well and they have very good payment options

fr
Review №65

Excellent service and a wide range of furniture I loved it I recommend it

Kr
Review №66

Excellent service! The seller was very friendly and helpful, I sent a stove to Mexico and my family was very happy!

Lu
Review №67

They are very friendly, excellent customer service.

Is
Review №68

Very happy that Famsa complied with me by making my punctual payments and I will no longer pay interest !!!

ye
Review №69

Excellent service and attention, I highly recommend it for its prices and access to credit.

Ni
Review №70

I really want to love them, they blessed me a room of high quality Malta with insurance and when it broke no one wanted to answer, they screwed me with 4000 dollars

Lu
Review №71

Hello, good afternoon, the truth is, Famsa has many very good articles but the sellers are a disgusting person. Not at all Famsas I say it for the Famsa of fort worth tx.

Sa
Review №72

I liked the treatment they gave me, the boy who attended me was excellent, thanks famsa

Cy
Review №73

Very good experience and good service from Lesley

Jo
Review №74

Very good experience in my purchases at famsa fort worth and in terms of cashiers very excellent experience Miss Irene sanchez excellent customer service 100% recommended

Fr
Review №75

It is an excellent option to buy furniture, appliances and technology and also helped me with my first loan! !!!

El
Review №76

For the good fast delivery services in Mexico and the good service

Al
Review №77

Very good service

An
Review №78

I am very grateful to Famsa I was able to acquire a television for my mom in Mexico, thanks to Miriam for her particular attention!

Da
Review №79

I liked how they treated me at FAMSA gave me credit and I found what I was looking for !!!

Mi
Review №80

Day by day, we try to give the best attention and service to our clients, very constantly new promotions and offers arise to satisfy the needs in their homes, thanks for your preference and welcome opinions to improve our service !!!

Ma
Review №81

Excellent attention, very varied line of furniture

An
Review №82

They treat me very good service

Hu
Review №83

The worst service that Famsa gives because Because the repair service is Garbage They never get to fix their furniture or whatever. I just do not recommend it to anyone at all

Mi
Review №84

In addition to being one of the best options for finding quality furniture, appliances and electronics, there is an excellent service and professionalism of the employees! Credit options the best !!!!

YE
Review №85

Excellent store !!!! And customer service

Ge
Review №86

Super excellent attention

Gu
Review №87

We are happy with our little bit !!!

Li
Review №88

The worst store !!!

Da
Review №89

There are kinds of home furnishings televisions beds complete sets such as bedrooms

Lu
Review №90

Good attention from the staff

Ar
Review №91

Good customer service

Gl
Review №92

I like it

Ra
Review №93

The furniture of us ispanoo

Cl
Review №94

Good payment plans

Ro
Review №95

The worst there is .......

Gl
Review №96

Attention

Information
39 Photos
96 Comments
3.8 Rating
  • Address:232 NE 28th St, Fort Worth, TX 76164, United States
  • Site:http://famsa.us/
  • Phone:+1 817-378-1600
Categories
  • Appliance store
  • Furniture store
  • Electronics store
  • Mattress store
Working hours
  • Monday:10AM–8PM
  • Tuesday:10AM–8PM
  • Wednesday:10AM–8PM
  • Thursday:10AM–8PM
  • Friday:10AM–8PM
  • Saturday:10AM–8PM
  • Sunday:10AM–8PM
Service options
  • In-store pickup:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Assembly service:Yes
  • Repair services:Yes
Planning
  • Quick visit:Yes
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