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Copper Canyon Tobacconist
3261 St Joe Center Rd, Fort Wayne, IN 46835, United States
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Copper Canyon Tobacconist
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Sa
Review №1

One of the most knowledgeable shops in town. If youre unsure of recommendations, ask for a manager, theyre always happy to help. As for prices go, you pay it for the atmosphere and range of products. Everything has a very small mark-up that honestly Im willing to pay based on the experience behind the counter and not ever feeling pushed into a purchase. Drive-thru around back is a HUGE bonus!

Pa
Review №2

Came in from Phoenix and this is my second time here. Both had really friendly staff and its a beautiful lounge. Plenty of seating, decorated nice, quiet and peaceful. If youre from our of town looking for a cigar I do recommend!

Da
Review №3

Beautiful store. Collection of glass pieces is amazing. Helpful knowledgeable staff. Im a frequent shopped at a different location (same store) and while a bit more expensive then some places, definitely worth multiple return visits.

Er
Review №4

This place is absolutely amazing. Staff is very helpful, knowledgeable and friendly. Prices are great for what you get. Tons of options on all products which include top quality cigars and a variety of vapes and juices. Also great selection of quality pipes and tobacco accessories. Nice patio for a relaxing time with friends to smoke a cigar and drink a cold beer. Beer selection is good, from domestic to import to craft. Highly recommend for any tobacco, cigar or vape needs.

No
Review №5

I really like this place. The staff seem very knowledgeable and are really friendly.Seems like a really cool and fun place to work also. Thanks guys. A well deserved review.

Br
Review №6

LOVE Copper Canyon! It is beautiful inside and everyone is incredibly helpful! Definitely a step up from the twenty past 4 stores.

D4
Review №7

Staff was very knowledgeable and even offered to look up items in different stores and to see if they could order something not in stock. Definitely recommend.

Er
Review №8

Great staff good cigar selection

He
Review №9

Dopest spot Ive been to in possibly Indiana. Clean AF setup. Quality products. Would like to see some Indiana delta-8 brands though. But the staff is super friendly as well!! Ask for Sasquatch. Hes the man.

Mo
Review №10

Most times Ive been in and customer service is great. Not so great on my visit yesterday. I hope they iron out the kinks.

Ji
Review №11

I love this place.The staff is very helpful and get what you reguest.Everyone is Professional and skilled at work.

Ch
Review №12

If you cant find exactly what you want, they will have something to get you by until they can order what you need. The level of knowledge the tobacconist have when it comes to the various flavors they carry is beyond impressive. It is obvious they all care about their jobs and love what they do. They have a smattering of everything from glass, to wooden pipes, pipe/tobacco bags, vapes, vape juice, CBD, and a lot more. It is the only place I know of in Northern Indiana that even carry my cigars, and I dont know what I would do without them. The drive thru is also highly convenient for those of us in a hurry but I cant stress the importance of walking through this place at least once when you have the time and check out their entire inventory. You will not be disappointed.

Je
Review №13

Awesome, AWESOME place! Rex is so great and the atmosphere is perfect for any time of the day, any day of the week. We will definitely frequent more!

Ro
Review №14

Staff very knowledgeable on the products they carry. very friendly. love LG.supply of vaping products they carry.

Ma
Review №15

Came for the first time the other night, after hearing a lot of good things. It lived up to the hype!Great lounge inside and out! Customer service was great! And plenty of variety of cigars, and tobaccos products of all kinds!

Na
Review №16

Sasquatch was great! Well knowledge, and a great person. Got us just what we where looking for from his personal opinion! Gave us a good laugh to top everything off!

Ev
Review №17

Very friendly and knowledgeable staff, great selection for all types of tobacco and vape products.

cu
Review №18

Great staff and selection. The smoking patio is great

Ge
Review №19

So much more than I was expecting! Very cool place with a wide variety of options for every need.

Ma
Review №20

Amazing recommendations, and they have a wide selection. 10/10

Zl
Review №21

Great place for tobacco (cigars). Staff very friendly, knowledgeable about the products that are offering for sale. Fort Wayne need another store preferably in Southwest area.

Cu
Review №22

Excellent selection and outstanding service during my recent visit; CC has become my go-to for local vaping supply in the area - highly recommend.

Fr
Review №23

Awesome place to shop. The staff are always willing to help out and are friendly..

Bl
Review №24

Best place in town to get tobacco products for sure. Worth going out of your way for

Ka
Review №25

I bought a collection of glass today and noticed that one of them was broke. When I called in to talk about it, all I was told was that it wasn’t refundable. I was offered a discount but when I asked her if she needed my name she said “for what”. I understand now that glass is sold as is, but I would highly appreciate it if a sales associate looked over the glass themselves before sales are complete and next time ill be sure to check as well.

B
Review №26

Snobby staff, 4 people working and only one registar. Treated as an inconvenience when I asked if they could ring me up while engaging in their own conversation. Would not go back nor reccomend to a friend...

Fl
Review №27

Friendly, helpful staff. Very knowledgeable. If they dont have it, they will help you get it.

Da
Review №28

Recently due to Indiana law banning ecig prefilled cartridges I had to turn to refilling them myself. Problem was I didnt know where to start. They took the time to explain different options to me. Outstanding customer service!

Tr
Review №29

Beat vape shop in Fort Wayne by far. Best selection and best customer service, very knowledgeable staff.

Al
Review №30

Great selection, helpful people, fresh cigars.

ja
Review №31

This place has it all, a good ammount of glass, an even larger cigar stock and some of the most friendly workers you could ever encounter10/10

Di
Review №32

Make sure to play the stick and ball game, this place has every tobacco product you could ask for, along with accessories

Ma
Review №33

The guys at Copper Canyon were very friendly and helpful. They have a great selection of cigars, and I’ll definitely head back there when I need more! Thanks!

Ar
Review №34

Very knowledgeable staff and super friendly environment! I only come here for all my vape items.

Lo
Review №35

Great experience, awesome advice. May go back for cigars.

de
Review №36

Theyre always very helpful, especially if youre not sure about a new product that youre buying.

Tr
Review №37

Love it, the staff are so inviting and nice. We will be going back.

Al
Review №38

Your store is set up very nicely, so cozy and comfy right when you walk in. Always have everything I need and you guys have a very good community of staff. Always see you guys using teamwork and communication. There is always some where there to greet you, have never had to wait. I would recommend you guys to everyone!! Thanks for such great business!

Pe
Review №39

Staff and cigars are amazing! Love this place!

da
Review №40

Amazing shop a lot of options and very friendly people.

Ta
Review №41

Great customer serviceVery helpful and very knowledgeable about the items in the store.

Ma
Review №42

Great staff 👍 with a lot of variety. Love the drive thru as well! I would highly recommend stopping by!

M
Review №43

Love this place, great prices and even better people!

Na
Review №44

Its January 2021 and not a single employee was wearing a face mask when I stopped in. I walked right back out the door, past their masks required sign. This wasnt just a one-off either, same situation when I stopped by a few months ago. Its so disappointing that they seem to have no concern for the health and safety of their customers and employees.

Co
Review №45

2/5. Pretty sure they sold me knock off Mr. Fog Maxs. Tasted burnt the first time I hit it. The font was completely different on the vape and not to mention the label was on the wrong side of the pen. Packaging was different than usual, and I looked on an old box that I still had and the distributor was different than the ones Ive usually gotten from regular gas stations.

Aa
Review №46

Walked into the store past a mask required sign just to see everyone customers and employees not wearing masks while standing about an arms length from each other and walked out. Places like this are the reason this pandemic continues. Will NEVER set foot in this covid hotshot again.

Ev
Review №47

Very good. Best place in fort Wayne . Mariah is the best!!!❤️ Would recommend them all the gas stations. Best supply and new products.

fr
Review №48

They have an excellent inventory of cigars.

Ma
Review №49

I have had a couple bad experiences here but I was fed up the last time I went. They refuse to do anything about their vapes burning or just plain not working. I went back the last time because the vanilla ice cream Sea XXL was disgusting and she said “I can’t do anything just because you don’t like it” I am just floored by the customer service here.

Me
Review №50

This place is amazing! The workers are so nice and amazing! Best customer service ever!

ka
Review №51

Horrible customer service! I talked to the GM Ryan, got a vape replaced once, STILL BURNT! Asked for my money back and he only offers a 20% discount on another product. I dont spend $21.37 on a Sea XXL for them to burn out in ONE DAY. Very disappointed with how he handled the situation. Will not bring my money back to this place again and I suggest others dont unless you want to be ripped off.

Gr
Review №52

Location is awesome, great use of an old bank. Love the fact that the humidor is in the old safe. But I am not impressed with the cigar selection. Might be great for other products and such. But I am only looking for cigars and I was left wanting.Updated in 2020This place has gotten way better. The selection is way better than the first time I was here. They also have a nice lounge with great fans to keep the air clean. Big improvement!!

Bo
Review №53

Excellent, quick service and very helpful

We
Review №54

Cigar lounge beautiful, Cigar Selection Excellent, Vape Selection Excellent, CBD excellent, etcetera excellent! Well managed facility, great customer service, great prices, and last but not least they host awesome benefits.

SH
Review №55

Sorry customer service! I bought three Fog Max disposables for $51.33 and the ONE was burnt on the first hit! All I wanted was an exchange, they wouldnt do it! Copper Canyon is either selling JUNK or their staff is using them and then reselling! Take your HARD EARNED MONEY to a business that stands behind what they sell!! Booooo bad, bad business. Never again will I buy from you!!!

Ch
Review №56

Copper Canyon has one of the most diverse glass collections I have come across. I bought a glass piece and the owner was more than helpful and knowledgeable. This will now be my go to store for any of my future needs. I cannot emphasize enough how knowledgeable and inviting the staff is. There is something for everyone at copper canyon and I truly believe they are the best in the business and by far the most welcoming, it’s obvious that they love their job and it reflects in the quality of their store.

Da
Review №57

Me and my S/o came in today to purchase a waxmaid hammerhead tobacco pipe and received excellent service and great recommendations wound up getting the pipe papers and a new product called crop kings wonderful product 5* for them as well they are solid and moist rolled wonderfully

Tr
Review №58

Coolest spot in fort Wayne best service amazing place I shop here frequently

Ma
Review №59

Weve heard a lot of good things about CBD oil so we decided to check it out. Meghan was very knowledgeable and answered all of our questions. We are excited to see how this works! I had a 2 level back fusion 2 years ago and now I have complications from this, hubby also has back issues and does not want surgery.

Ro
Review №60

Very pleased with the level of service and the products they offer.

Be
Review №61

Great help for first time

Ka
Review №62

First of all, as a Fort Wayne native I am so happy that someone finally put a business in this building. Second, we went in there for the first time today and had such a great experience. It’s set up so nicely and the staff was so friendly and knowledgeable and never pushed any products on us. I was also impressed that when my husband asked about a certain type of cigar they didn’t have, the manager took note and said he’d look into stocking it.The storefront looks clean and professional and even had a little smoking patio outside. They are definitely a welcomed addition to the area.Bonus- the humidor is in the old bank vault.

U.
Review №63

Very nice and knowledgeable people, Im currently trying to quit smoking which, theyre helping me with. 10/10 would recommend.

Sa
Review №64

They have a friendly and knowledgeable staff. I am always greeted and helped right away. Store is always clean and organized with a great selection. Highly recommend going there.

Wi
Review №65

Great staff

Th
Review №66

Its good

Jo
Review №67

Wonderful experience. Rex Mercer Head Tobacconist is extremely knowledgeable. Helped me find everything I was looking for and gave some awesome recommendations. Very nice selection and great prices, they have a cigar for every taste and budget. I highly recommend a visit and I will be back soon.

Ia
Review №68

First time going there was a great experience, the shop is clean, modern, and has a great selection of cool stuff. Jasni was very nice and helpful, she helped me pick out my new favorite piece. Would recommend.

Ja
Review №69

I have been into this store multiple times and each I was more pleasantly surprised than the last. The staff knows the product and is passionate about it. The store has a very high class presentation and offers reasonable pricing. These guys take pride in their work.

Pe
Review №70

Just bought a bunch of cigars from here, I had an extensive list of very specific cigars and I was happy to find out they carried most of them. They have a beautiful selection and their walk in humidor aka The vault (a reconfigured ex bank vault) was awesome to go through. But the best part was the staff, these guys are awesome. I highly recommend you pass by .

Da
Review №71

The staff is super helpful and friendly. The selection of CBD products is great, they have whatever you could want. The cigar humidor is very nice and boasts an ample selection to allow any smoker to find something they will enjoy.

Co
Review №72

I just moved to this part of town and decided I would check this place out yesterday. I had lost my cheap little vape thing and needed a replacement. I told the first guy who welcomed me in that I had a budget, and he showed me a few options in that budget. After thoroughly listening to what I was looking for, he showed me one that was out of my budget but confidently told me that he thought it was the best choice for what I was looking for and had many reasons to support his claim. After he showed me the value of what I was getting, i happily agreed to double my budget.When it came time to pick out a new flavor, he expressed that he didnt have as much product knowledge in that area and brought over another associate who helped me as well and was also extremely helpful.As a sales manager for a local corporation, I was extremely impressed with the level of professionalism, knowledge, friendliness, and over all great experience these guys provided! Will definitely be returning!

An
Review №73

Mariah was very professional and helpful

Au
Review №74

I would highly recommend Copper Canyon to anybody who is looking to buy tobacco products. From Tobacco and vapor to CBD products, you will find the cheapest prices with the nicest and most knowledgable staff in Fort Wayne. Great experience with every visit, keep doing what youre doing guys!

Ma
Review №75

Great service the people are really nice and super helpful without being pushy. Chris is awesome. Really good selection, for both glass and vape.

Ma
Review №76

I have had nothing but great results with the CBD oil I buy from Copper Canyon. I use mine at night because it helps me get a full nights rest. When I first started taking the oil the employees at Copper Canyon were so helpful in directing me to the right product.

Na
Review №77

Copper Canyon is hands down the nicest tobacco shop I have ever been to. Not only does the store have a large line of products, but everyone there is very knowledgeable and is eager to help. Great and helpful staff, high quality products, and an overall enjoyable experience. I will be making this my main store from now on. Thanks!

Ch
Review №78

The people that work here have always been super friendly & ready to help! We are Absolutely in love with this place! 🤗

Br
Review №79

I am a first time customer who knew nothing about their products. They listened to my needs and made some recommendations and no high pressure sales I’m very pleased with the product and will be a returning customer. Thanks so much finally some relief. 😄

Ba
Review №80

Wonderful I love the customer service

Ni
Review №81

Went in to check out their juul pod selection and left extremely impressed with not only the selection, but also the help we received from the 2 gentlemen on duty! These guys knew their stuff & answered any questions we had with such ease and simplicity! I honestly cant think of any other time where the staff & environment of a store offered such a comfortable and satisfying experience! Thanks!

Lo
Review №82

Thanks for all your help! Staff is very knowledgeable and friendly. Store is immaculate! Congrats on your Grand Opening! (Think it would be cool to work there some day!) ✌️

De
Review №83

Best Cigar, Best Disposables, Best vape juice, and Devices in the city!!!

je
Review №84

Update: I have been back on several occasions and I have gotten conflicting information. It seems that some staff members are more knowledgeable than others and I have wasted some money purchasing things that do not do what I was told they would. But over all still a good place to but CBD.I’ve been hearing great things about medicinal CBD oil but was leery about what to get and where to get it from. Luckily I found Copper Canyon! The owner Chris took time to explain how it all worked; he also showed me his manufacturing facility and how each bottle could be tracked for safety reasons. The entire staff is extremely knowledgeable and friendly and the store is really nice and clean! I’ll be back for sure.

Ri
Review №85

This place is great. Good, durable pieces at a reasonable price and very nice staff

lo
Review №86

Very helpful and friendly staff. Great selection and prices!

Ap
Review №87

Amazing selection, friendly staff, extremely helpful

el
Review №88

Amazing

Br
Review №89

The girl in there was AMAZING!!!! Very knowledgeable. She didnt make me uncomfortable and the staff didnt hover!!! Definitely be back!!!

Ro
Review №90

What a phenomenal store! A great location and a very knowledgeable staff. They have a ton of CBD as well as the most extensive tobacco selection in town. You won’t be dissapointed!!

Je
Review №91

They have great CBD products. I fell hard and used their CBD Bath Salt to soak in. It helped a lot with the pain from the fall. After soaking, I didnt feel the sharp pain. The staff was very knowledgeable and selection excellent. Cant wait to try more products!

Mo
Review №92

Copper Canyon is the best place in Fort Wayne to purchase tobacco, vaping products, and CBD! I always experience superb customer service and have a huge variety of products to choose from when I visit Copper Canyon, making it my go to when it comes to purchasing anything from vape juice to CBD. I highly recommend stopping by Copper Canyon to check out the products they offer!

La
Review №93

Great vape shop and friendly quick service.

J.
Review №94

Wonderful premium cigar selection. Just awesome. Staff is also knowledgeable and helpful.

T
Review №95

This is a great addition to Fort Wayne. The cigar inventory is excellent. The manager is very knowledgeable and caring. Thanks for your help!

Ja
Review №96

My favorite place for cigars. Amazing selection and Rex and company make sure they treat everyone like they’re #1 customer. Can’t recommend this place enough.

Ki
Review №97

Staff is very knowledgeable and courteous. Will only buy from copper canyon. No pressure to buy.

Mi
Review №98

Very knowledgeable and informative staff! Not pushy at all, quite the opposite!

Mo
Review №99

The staff is wonderful and friendly. The have such a wide selection of things to choose from. This is definitely a well managed store!

We
Review №100

Great place and they have so much stuff. Highly recommend this place for all your vaping needs.

Information
50 Photos
100 Comments
4.9 Rating
  • Address:3261 St Joe Center Rd, Fort Wayne, IN 46835, United States
  • Site:http://coppercanyoncbd.com/
  • Phone:+1 260-387-6002
Categories
  • Cigar shop
  • Convenience store
  • Glass shop
  • Tobacco shop
Working hours
  • Monday:8AM–10PM
  • Tuesday:8AM–10PM
  • Wednesday:8AM–10PM
  • Thursday:8AM–10PM
  • Friday:8AM–10PM
  • Saturday:10AM–8PM
  • Sunday:8AM–10PM
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Amenities
  • Public restroom:Yes
  • Wi-Fi:Yes
Planning
  • Quick visit:Yes
  • LGBTQ friendly:Yes
Payments
  • Debit cards:Yes
  • NFC mobile payments:Yes
  • Credit cards:Yes
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