These folks are the best. I first went to them 10 years ago (or so) to escape Verizons high rates. They saved me a lot of money at the time. Today I visited them to switch to a provider that would supply voice and text at a reasonable cost and allow me to purchase data as needed over the minuscule monthly amount I currently had. The carrier was picked, but it took a while for the previous carrier to release the line. They sent me home with the instructions to put the new SIM card in when my phone quit working. It finally did and I switched...but the phone showed no service. Locked SIM card. The were closed at the time but I emailed them and they responded right away. I gave them them my land line number, they called me right back and spent about a half hour with me resolving the problem. If you want customer service, Apex Wireless is the place to go.
Great local resource! WAY better than dealing with the phone company stores or Bob in Bangladesh! Dennis really helped me out! I was getting nowhere trying to migrate from Xfinity wireless to an annual prepaid ATT account on my old iPhone 7+. Dennis explained the best options for me, as well as the pitfalls of annual prepaid plans. He dealt with all the overseas twists and turns of canceling my ATT transfer, then set me up with a monthly Verizon plan. Now Im dealing with a helpful local business if my needs change! Highly recommended.