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Vorderman Volkswagen
5811 Cross Creek Blvd, Fort Wayne, IN 46818, United States
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Vorderman Volkswagen
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Ca
Review №1

Two co-workers of mine had recently got new Volkswagen vehicles from Vorderman Volkswagen an had nothing but good to say about the dealership. I went last week an Matt H. Helped me find the perfect car! Traded in my Golf 3013 for a 2022 Taos! He was very helpful and knowledgeable. I highly recommend buying a car here and will be a returning customer in the future (:

Da
Review №2

I was looking for a used car and ended up at this dealership because of the abundance of TDI cars there. I know in my review I have three different cars I ended up with the black Jetta with black interior. I dealt with the salesman named Adam he was very good very honest he got me in and out of there very quickly. I think thats all you can ask for from a dealer. They exceeded my expectations great job if I buy another Volkswagen it will be from these people.

Er
Review №3

Vorderman VW is a fair, honest, and family-friendly place to do business. My experience with them was outstanding! I believe them to be honest and truly concerned about getting their customers into the right vehicle for them. I worked with Caleb and Caril in sales and both were kind, professional, and knowledgeable. They communicate and respond in a timely manner. They are upfront about financing and have many options for customers. They will always be my first stop for my familys automobile needs.

Br
Review №4

Stellar team over there!!!! They walked me through an out of state car purchase with ease!!! Fun little banter around negotiations and a very pleasant experience. Wonderful team, selling value, and quality across the board. EVERYTHING they said they would do got done, ahead of schedule and with ease!!!! Executing documents once arrived took about an hour!!!! Love this beautiful vehicle and would certainly return again! Was worth the drive!!!!! Way to go team!!!!

Ch
Review №5

We had an amazing experience at Vorderman VW! Matt took care of my husband and I. He was so great to work with and very transparent. Everyone from sales to financing was absolutely great! We will definitely buy another vehicle from Vorderman and we highly recommend Matt in sales!

Ch
Review №6

I went through a rough divorce and custody battle a few years ago that left me completely broke with a mountain of inherited debt. Needless to say after a couple career changes adhering to the children and courts schedules it took me several years to pay off the debt as it was dragging down my credit along the way(along with a repossession). I am finally financially independent and in the rebuild stage. The effort, honesty, and mentorship this dealership provided along the way helping get me out of an unreliable 2002 Buick LeSabre so I could again feel safe driving with my children in the car is unmatched.I spent (literally) weeks waiting on responses from other dealerships in which a couple I still haven’t heard back from. Teresa not only got me into the vehicle I wanted in less than a day but got me into a vehicle I wanted with a payment I could afford. I absolutely cannot thank this dealership and Teresa specifically enough. My family and I thank you and hope to repay you as life long customers.

Fi
Review №7

I just purchased a vehicle and absolutely enjoyed the entire experience. My salesman Matt was very professional and patient while we searched vehicles. No pressure in the finance office when doing paperwork. Great experience. Would recommend to anyone in the market.

Jo
Review №8

Purchased a Vehicle from here. Matt H. in sales was friendly, and beyond helpful. I told him we were here to look. He sent me his number and walked away. Zero push to sell. We decided to go in a talk about the possibility of getting the vehicle. His honesty and character showed through the entirety of the sale. It was like he looked at it as if he were the customer. He understood how difficult it is buying a car in todays market.Matt, if you read this. Thank you! It was a pleasure doing business with you. Your professionalism throughout the sale was impeccable.Sincerely, Jonathan Alt

De
Review №9

Vorderman Volkswagen has been my go-to dealer for years of excellent service. They have a special team in service to get parts as quickly as possible. And when purchasing a car, everyone from finance to sales staff made it a simple deal. I will return and know that the courtesy and respect is what keeps me coming back.

De
Review №10

Couldn’t be happier with our purchase. Matt made the process seamless. Our experience was quick and easy from beginning to end. No high pressure sales which was appreciated. An extra shoutout to the finance department, well done.We will return for our next VW. Thank you!

Sm
Review №11

Great service!!! Reminds me of dealer/service experiences Ive had while in Germany.

Ma
Review №12

Matt was very helpful and got me into the vehicle I wanted! VW was willing to do whatever it took to work with me and my budget! Very grateful.

Ev
Review №13

Vordeman VW is great! My whole experience was great! Would definitely recommend getting your car through Matt if you can. He was great throughout the whole experience and I never felt pushed to make any kind of decision. Will buy from here again.

Ca
Review №14

I was very pleased with the service I got today. They were completely courtious, and completed add my needs for my auto. I would highly recommend them

Ke
Review №15

I love this dealership. Very personal. Make you feel like you matter. Excellent follow through.

de
Review №16

Spoke to Matt and scheduled appointment to look at a vehicle the next day after work. Matt was so kind to text me the next day to confirm my appointment. This would lead one to assume that it was a go and I would be able to look at and test drive the vehicle that they knew someone was coming to see. Well when I walked in, there was a very awkward and uncomfortable silence. Matt looked very uncomfortable and looked at another guy who I am assuming is the manager as if Matt was lost and didn’t know what to do and asked him something. Weird right? Well then Matt started stammering and saying something about the convertible top(which we had already discussed) and them needing to “put it back together” whatever that was supposed to mean, before I could test drive it. Ok! So, I reminded him that myself and my friend were already aware of that and that another of their associates said that they were working on getting it fixed. So once we established that, Matt said “ well I need to know what you want to do, do you want to buy as is or what?” His exact words. I then reminded him that we were told by him and another associate that they were going to fix it. Then, Matt didn’t have his drive out tag!? Go figure! So then we drive down to their other building to use someone else’s drive out tag. Then, I know you’re thinking I should have left long time ago! Well, I didn’t and Matt proceeded to tell me that since my friend had already spoken to another associate concerning the vehicle that it was “their policy” that we deal with that associate. Needless to say I did not get to look at or test drive the vehicle that I had scheduled an appointment with Matt to look at.

Da
Review №17

I have purchased and maintained three Volkswagens at Vorderman Volkswagen during the past eighteen years, and their service and excellence have been consistently outstanding.

An
Review №18

Wife and I had a good experience at VW, much better than the last time we bought a used vehicle. Adam was great to work with.

Mi
Review №19

Not impressed with the financing department. The sales guy (Adam) was super friendly and helpful, but that pretty much it. The manager and finance department pretty much said click all of these, sign here, I’ll fold the paperwork and you can look over if you want. No explaining what so ever. The questions that I asked got answered the shortest way possible. The guy helping us was new and getting trained, which I think is the saddest part. The employee doing the training was not very professional himself. I can honestly say the worst vehicle purchase experience, we’ve had.

Ra
Review №20

Don Luong is a class act Sales Consultant. He assisted me in purchasing a 2020 VW Atlas Cross Sport SEL V6 Premium. Coming from a car with minimal technology, Don took extra time to show me all the workings of my new suv all the way down to trying out the parking assist feature! That was fun! Even gave me a tour of the office and service area.Don stayed true to his promise - and followed up with me after my first time coming in for a test drive. He was available when I had questions prior to the purchase, and has been available even after the sale.On the day of purchase and signing the docs, the suv was gassed up, cleaned up, and ready to drive away.I was very pleased with the entire staff of Vordermans and Im very happy with my purchase. For any future purchases with VW, Ill be calling Don! See you at my first service appt!

Ji
Review №21

Overall, weve been happy with our dealings with Vorderman. Bought 2 cars from them.

Ma
Review №22

Working with Teresha was a pleasure. I was able to complete the entire transaction via text messages and emails fit in between meetings. When it was time to drive there to take delivery of the vehicle, I arrived from 2.5 hours away, to find everything ready for me and completely as described. Teresha was very flexible, communicative and extremely transparent, making it very easy for me to feel comfortable and confident buying a car long distance! The dealership was safe and respectful of time and safety protocols. Highly recommend.

Za
Review №23

Bad sales representatives. they are very “karen” like here. “the demand is high right now so we are able to gouge the prices up” what kind of salesperson says this and expects the customer to feel comfortable about the car. the description says “tires that will last you awhile” the front tires were bald. i pointed this out and the sales lady didn’t seem to sure what i meant. she was very dumb when it came to cars. scared me away instantly. go somewhere else for a good experience

Do
Review №24

This is my second dealing with Vorderman. I was very disappointed both times. Once could be a misunderstanding. The second shows there integrity. Perhaps they treat new car purchasers better.I suggest Not going to them for repairs!

Mi
Review №25

Worst experience buying a vehicle EVER. I put a down payment on a vehicle and their system is down, has been for 6 days. I took 2 vacation days to pick up this vehicle that I have now WASTED. Their IT department is giving them updates the next day.Instead of trying to keep my sale they decided to just refund my down payment instead of offering ANYTHING to try and keep the sale.I passed on MULTIPLE vehicles and WASTED vacation days for nothing but to be stuck in a giant pinch thanks to this company.

Ma
Review №26

Purchase was amazing, Adam made us feel like we mattered, I can’t say enough about awesome the purchase was. Everyone at time of purchase made us feel important and excited. There have been some issues with the vehicle, and some bumps along the way however service seems to be trying to make things right. Hope to buy a second vehicle from them soon

Ta
Review №27

Did not end up purchasing a vehicle from them (found one closer to me), but everyone I worked with was extremely timely and professional. Teresha and Caril were my two main contacts, and both were a pleasure to work with. Both responded promptly and followed up on any questions or concerns I had.I was coming from out of state, and ended up finding a similar vehicle closer to home, but they were very easy to work with for an out of towner. I was able to call, text, or email, and YES I used all three.The experience was friendly, easy, and much appreciated.

Te
Review №28

Nice staff. Excellent service department.

Pa
Review №29

First time purchasing from Vordermans and found the staff to be unlike any other dealership Ive done business with. Caleb, in particular, stands out as a genuine man of integrity. I realize that not every transaction can be flawless and this was no exception, however, the issue I had was resolved in a way that made me feel, not only satisfied, but truly blessed. Thank you, Vorderman Volkswagen staff!!

Sa
Review №30

Joe was Awesome! My husband and I found the perfect vehicle for a great price with more features we could have thought we would get anywhere else with low miles and a newer vehicle! The whole experience was laid back and no stress like most other dealers we have experienced before. Thank you! We are excited to pick up our vehicle tomorrow :)

Er
Review №31

Bought my car here. It had a recall took it in to have the service done. They did a complementary inspection. Told me they filled my washer fluid after I already filled it the added brake fluid to the master cylinder which you dont ever do unless you have a leak etc. Told me my front pad have about 75% life i just replaced them month ago there still new. Told me rears are at 70% there at 3mm not even close to 70. I called them to voice my concerns and they hung up on me. Told me the inspection was done be a vw master tech. Just hate being lied to by people and feel everyone needs to be aware of what they do.

Le
Review №32

We had a great experience working with Caleb. Staff is very accommodating and courteous. Thank you for your help!

Ja
Review №33

Do far so good on warranty work

Le
Review №34

Best place to take any foreign cars, VW, volvo, ect

Da
Review №35

Had a great sales experience buying a pre owned BMW SUV and Caril Bernard made for a pleasant purchase experience and great patience with the few times I forgot items in my trade and she was great and responsive to me every time thanks Caril, however the downside is I was assured the car was thoroughly gone over and everything works, well not so much a few days after purchase and on my way out of town I find the 12 volt lighter sockets are all dead and I am not in town during the week to take back to them and my only option is to take to somewhere else to have fixed and pay for it myself and basically got an oh well have a nice day. The right thing to have done would have been send me your receipt and we will at least pay for half the cost. Buyer be aware on a used vehicle and take the time to test everything, because their so called point checks do not check everything. in todays times I would think checking out the 12 volt sockets is a necessity with cell phone usage.

Sa
Review №36

Great car buying experience! Fast convenient and enjoying our new vehicle!

Je
Review №37

We love our new red Jetta we bought in June. The salesmen were all friendly and eager to help. The paperwork was quick and my return visits for car washes and an oil change in the past few months were not terrible either. The service department seemed to take a little longer than Honda where I service my other vehicle but Voderman is thorough and the waiting is clean and comfortable.

T.
Review №38

This is by far the best place Ive been to, get a car fixed. When I bought my vehicle through them last year, I was really impressed with the amount of work and dedication their employees put into making sure I got the best car I could, and the finance department went above and beyond to help me out with affordability. When I damaged it and needed to come back in to have it serviced, the service department guys were so friendly and so ready to explain anything I wanted to know about whats going on, and what to do next for every stage of repair. They squeezed me in during busy season and really put me at ease with some of my own anxieties about driving. I cant recommend them enough, everyone there seems to really care about their customers.

Ru
Review №39

Adam was great and very helpful. I would recommend this dealership! Our experience here was the best.

Br
Review №40

Got my wifes van serviced there last week. Staff was great! They performed the service quickly and didnt push any unnecessary work. Will be heading there again!

De
Review №41

Very clean, helpful. Its always done right .

Am
Review №42

I bought a 2021 VW Atlas and Kassidy was awesome! She went above and beyond for me. Very knowledgeable and VERY patient with me and all my questions. Everyone at Vorderman VW are super helpful and nice. Even after the sale, when i stop by -Kassidy is always smiling and stops to say hello to me! She is AMAZING! Go check out Vorderman VW and ask for Kassidy!

Ri
Review №43

Bought a 2013 friday 5/7/21, had a few small issues, Alex was very helpful and corrected them for me. I would recommend buying a car from here with the huge selection available!

Ki
Review №44

Customer service was terrible. Too many standing around doing nothing an watching the one working do everything.

Ar
Review №45

I brought my first car yesterday and Naomi Mast made the experience so amazing. She was welcoming as soon as I walked through the door. She helped me find the car that fits me. She made my time there wonderful and I would recommend as many people I know to go there! She worked hard and fast and made my first car buying experience enjoyable and I’m so happy I got to have her help.

Gr
Review №46

Best experience with making a serious purchase I have ever had! Naomi was truly a pleasure to work with. She made buying a new car exciting and joyful as it should be. She worked some long hours to get my wife into her dream car, I will recommend to anyone I know and return in the future for purchasing needs. The worst part of the whole thing, no floor mats in the car lol 😂, can you imagine that being the worst part of your car buying experience. 10 stars

Da
Review №47

Great dealership, great selection.

Ma
Review №48

Recently purchased a vehicle from Vorderman Volkswagen and I must say that it was a pleasure doing business with them,our salesman Adam was very professional individual. I would definitely return to this dealership in the future, we feel like we were able to get a good deal on our trade in and purchase. I would recommend them to anyone.

Do
Review №49

I visited Vorderman Volkswage while searching for a new SUV. I was fortunate to work with Caril Bernard. She was excellent to work with. She was knowledgeable, professional and yet personable. She made the process pleasant and non-stressful. I highly recommend both the dealership and Caril for their high level of service.

To
Review №50

If 0 or negative stars were an option, I would use it. By FAR the worse experience with a dealership we have ever had. Please consider who you are purchasing the vehicle from and the service they may or may not perform on your vehicle in the future. Terrible communication, leave message and get no call back. I would highly recommend you NOT purchase or have your vehicle serviced at this dealership. Purchased a 2016 Beetle, love the car, will be driving to the Indy area for future service.

ki
Review №51

I wouldnt recommend servicing your car with them, any mechanical issues related pls take second opinion, blindly dont rely on the feedback provided by half knowledge staff. Customer service is not helpful.

Ky
Review №52

The service staff at Vorderman always take good care of me and communicate throughout my appointment.

Da
Review №53

Having just traveled to Grand Rapids MI with our son, we were more than impressed with the Tiguan comfort and performance. Two days later we purchased our own Tiguan thru Vonderman . Within two hours we were driving away with a fine preowned automobile, effectively and efficiently guided thru the process by Ms Caril. Absolutely great experience.

Da
Review №54

Good people!Great work!

Br
Review №55

Great people and they treat you well. We always take our all our vehicles here. Trust they will take care of you and your wheels!

Li
Review №56

Naomi was fantastic! She spent about six hours with us. It probably wouldnt have taken that long if I wasnt so picky lol. She really worked hard running back and forth bringing cars for us to look at until we found the right one, interior/ exterior color trim and options. She was so pleasent to work with, Thank you again Naomi. Lincoln and Cindy.

Mi
Review №57

Salesman sold me a Salesman sold me a service plan for my car and And told me I was covered for the warranty of my car and that was a lie. Then I talk to a sales manager about it and she talk to the other salesman about what I said and they were making jokes saying that I was going to have to go on a new diet and then they stuck my car when I got my car finished up right up next to another car that someone else owned and I had to squeeze in to get inside the car and I thought they were funny. note also I’m a disabled vet and have had major surgeries on my back and neck and use a cane so they thought this is actually fun to do to a vet as well

As
Review №58

The service team does really great work. had an oil change service today and considering how busy they were it didnt take a terribly long time. Vorderman also does free washes with the service too which is nice

Se
Review №59

Amazing customer service both service department and sales floor. Jerry was very helpful and knowledgeable in all aspects of Volkswagen. I walked out a very happy satisfied customer. I highly recommend Vorderman Volkswagen.

La
Review №60

I had a great experience buying a used car here. It’s almost two years later and the car is still working wonderfully!

Le
Review №61

Just bought a used honda here last week the process was easy simple they worked with me on the price and the salesperson Caril was great to work with...

Ni
Review №62

My husband and I are extremely happy customers! Don went above and beyond to help us get the car we wanted and we couldnt be happier! Thank you again. :)

Ro
Review №63

I have bought my 3rd car they are the best

Sy
Review №64

The team at Vorderman is super helpful and kind, awesome service here, definitely recommend.

St
Review №65

I highly recommend buying your next vehicle at Vorderman Volkswagen. The Sales Consultant, Adam Leykauf, was a pleasure to work with. He was very personable, honest, and gave great explanations of the vehicle and intricacies of the loan details. Thank you so much again for a great experience!

As
Review №66

We had a great experience with Caril. This is our first new car, so we were being quite particular and she was very patient with us. We didn’t feel pressured at all, which was different from our experience with the other dealerships. My only “complaint” (and I hate to say complaint because they were very busy, but we live 45 mins away and have young kids) was that we were there for over 2.5 hours once we decided to purchase the car. They offered to have a delivery specialist go over all the features on the phone, but we needed to get home. I still give them 5 stars because we did have a great experience and it just happened we went on a very busy day.

Le
Review №67

I went on their website to check out a car I was interested in and used the chat feature to talk with a sales person. The person on the other end of the chat was responsive at first but as the conversation continued the response time got longer and then they just fell off the other end of the chat completely. Needless to say I was disappointed and won’t pursue a purchase at this dealership.

Ji
Review №68

Purchased a used car at this dealership back in August last year. worst buying experience ever. Save yourself a headscratching experience and shop elsewhere. it will start with a $300+ add to the sticker price for some flashing light gimmick that they install on all there cars.

Ra
Review №69

Fantastic experience Kevin was great salesman and Naomi was a FANTASTIC Finance woman. I will be back for next vehicles!!

Er
Review №70

Came in for oil change and to get my ac fixed. Everybody here is awesome but special thank you to Larry in the service department for being so helpful and kind. Was nice to drive home blastin the ac! (:

Sa
Review №71

Provided detailed and accurate information about both the history and performance of the vehicle I was interested in.Kind and flexible staff that had no problem going out of their way to fit my schedule.Made the process quick, easy, and well worth it.A dealership that I can count on to do the right thing.

ke
Review №72

I’ve purchased vehicles from Vorderman Volkswagen in the past and they’ve always treated me like family. The service and the atmosphere at this dealership is amazing. You always feel welcome. I’m always impressed by the selection of vehicles that they have, both new and used. Their service department is prompt and informative and they do an excellent job on letting you know what needs done to your vehicle to keep it in tip top shape! Love the VW & Vorderman family. You will too!

Na
Review №73

I had the best car buying experience with Caril! The atmosphere was very welcoming, and the service felt extremely personable and pleasurable. I did not feel cornered or forced into making any decisions, and each person I dealt with listened/ took my issues into consideration. I left with an even better deal than what I originally expected and a vehicle I can finally see myself in for a very long time to come. Vorderman Sales, Parts, and Service are a 10 out of 10 for me.

Re
Review №74

Great service! Abbey at the warranty department and Alex V. are awesome. the whole staff took great care of us!Had to add to this review because our experiences with this place keeps getting better. Folks, if you are looking for a new car or a repair this is THE place to go. The staff is friendly, the pricing is great and the turnaround time is unbelievable. Will definitely be coming back for any future needs.

wo
Review №75

Teresha is a great salesperson. She was informed about the vehicles I inquired about and is personable.

Ja
Review №76

Kassidy was extremely helpful in purchasing my very first car. The employees were polite, professional, and very patient for several hours while insurance was being sorted out. They were very eager to help and very knowledgeable about their products as well. I will definitely consider Vorderman Volkswagen for my next vehicle purchase!

He
Review №77

You cant trust ANY car dealership or sales person these days, including Vorderman! Good thing I called the bank to verify my loan information because Vorderman flat out lied to us! They definitely lost me as a repeat customer. If I could give them 0 stars, I would. There is no excuse for using lying as a sales tactic.

Mi
Review №78

Called to make an appointment with Emily to make an appointment to test drive a vehicle. When I arrived, she had two vehicles waiting and ready to drive (the second was nearly identical she thought I would be interested).The vehicle I was interested still needed to go through service department to inspect and determine if it would qualify to be certified. Emily informed me an answer would be provided in 3 days. She honored her commitment, however, she also informed me the vehicle had already sold and inquired if I was interested if I would be interested in the second vehicle I drove.My only 2 complaints are there must have some delay between vehicle leaving service and set on lot and Emily communicating status and dealerships description on their website already stated it was certified (before I called to set up appointment).

Ta
Review №79

We came in and were helped fast. Found a used car we wanted had no hassle. Great nice sales people no pressure no upselling us to a more expensive car.

An
Review №80

The dealership is very nice and sprawling. Everyone Ive come in contact with has been courteous. I go to visit the parts department only. Sometimes I get the feeling that I am a nuisance and not worthy of time while buying EXTREMELY overpriced parts for a 20 year old VW.

Wr
Review №81

Very friendly and helpful. No pressure to buy or purchase extras. Definitely satisfied with my purchase.

Br
Review №82

I bought a car from their used lot a little over a month ago. It has been in the shop THREE times now, after I was repeatedly reassured when buying it that it was in great shape. They helped me with the first fix issue, and told me they cut me a deal on the cost to fix the second problem (although it was still an expensive fix). I called to let them know the car broke down again, and the manager tells me I bought a cheap car and that it was my fault I did not budget for a warranty or maintenance. (Having your car serviced THREE times in ONE MONTH is not typical maintenance!!) I would not recommend buying a car from them unless you wanna spend half of what you pay for the car on a warranty or pay for an absurd amount of maintenance!!

Jo
Review №83

Travelled 2 hours to buy a used truck from their lot. From the first phone call prior to leaving on my 2 hour journey to two days after the staff was amazing. Ron Bloom was my salesman and he was a very busy guys but made every accommodation to make sure my visit was pleasant and continued in a forward direction. Definitely recommend!!!! Extremely happy with my experience!

St
Review №84

Rushed and guilt tripped into buying a lemon.

Ma
Review №85

Your feedback comment was:I cannot say enough good things about this dealership--staff is superb--knowledgeable, helpful, and go out of their way to assist and help. I had bought my Volkswagen GTI from Caril lBernard 4 years ago. I was recently in a car accident and the insurers declared it a total loss. I turned to Caril when I needed to buy a new car. She sent me an email with 6 suggestions for me as she knows my likes and dislikes and most of all needs, wants, and desires. Ryan was also extremely helpful and careful to walk me through all of my finance options as well as plans for additional coverage. Caleb is exceptionally patient as he took time with me to show me about the bells and whistles on my new car. I splurged and bought a Volkswagen Alturion (I think I have spelling correct) and even gave me his cell # so I could text him with more questions. I highly recommend this dealership and tell all of my friends about it. All of you are exceptional!

Ta
Review №86

Great service and great people i recommend seeing Adam Leykauf for your car needs and sales!!

Na
Review №87

Bought a new 2019 Atlas December of 2019. Nothing but problems. I live in Indy so I went to a VW dealer close to the house, but after talking with VW of Fort Wayne “where I bought the suv” I made the trip up for my 10k service. I had a few issues that need looked into on top of the normal service. Biggest being my brakes were having some issues. So I told them. They looked it over. Said the rear rotors are bad at 11k miles and they will not cover it because it’s a “wear” item. I have bad brakes at 11k. That isn’t normal wear. I’m not driving this dang thing on a race track....just give me a simple call back after they said they would see what they could do. So I called them, said they would call me back again. No call. There is no way I should have bad rotors at 11k miles!!! That’s just crazy!!! I WILL NEVER Recommend a Volkswagen or this dealership for that matter! Horrible service and horrible quality vehicles I expected more from Volkswagen......

Ra
Review №88

My sales person Kassidy and the Finance Manager Ish were absolutely awesome! My husband and I had the best experience and the entire process was so easy and fast. We will definitely purchase our next vehicle from Vorderman Volkswagen.

Cr
Review №89

Matt in the service dept gives superior service! Hes always happy to help and answer question. Always a fair repair price on both my Mercedes and BMW service and repairs. Thanks, Kyle

an
Review №90

Pleasant buying experience. Caril was by far the most professional,friendly, helpful car salesman Ive ever met. Very happy with my purchase. Im an out of state buyer, asked alot of questions about the car and they were honest about it. Would highly recommend.

Ro
Review №91

Great Experience at VV -- Caril Bernard was my internet sales consultant. Being an out of state buyer, Carils communication, customer service, and almost daily follow-up was the best I have seen in a long time. Caril helped me look at a number of Passats until we found the right one with low miles, the right color, and in excellent condition. She answered all my questions, and took many pictures of the Passat I liked to be sure it was the one I wanted. She also got tech service to repair a small dent on the hood of the car. I could not have asked for better service. So, Caril Bernard made my whole experience with Vorderman Volkswagen the best. I also had great service and a lot of help from Ryan Campbell, Business Manager who sent me all the financial paperwork to complete the sale. Ryan suggested I do a 0% interest loan rather than pay cash which helped me make more interest on my personal account.

Mi
Review №92

Matt, Kevin and Jerry always find a way to make you feel welcomed. They go above and beyond, work with my busy schedule and make the whole process easy. I bought my second car from them today and theyre going to find me a third!Buy your car here, ask for any of them by name. You wont be disappointed.

Ja
Review №93

Great service and sales was great.

Jo
Review №94

They are great! We took the car in for a Pit Stop. They dont have any one to wash the car, so they gave us a pass to Mikes Car wash.

Во
Review №95

Tell me which oil to add to the passat b71.8 TSI

ca
Review №96

Great service and sales teams

Ke
Review №97

Caril was by far the best sales person we have ever met. She was very pleasant and fun to work with. They sell very nice vehicles that are thoroughly inspected. Staff is very friendly! Was in and out quick with a new vehicle. Thanks Vorderman Volkswagon!!

Ki
Review №98

You could get a cheaper deal if you like to shop but these guys take care of you. I go out of my way to go here.

Do
Review №99

I’ve worked with Vorderman from selling my car to them and buying cars from them ! Recently we traded in our Ford F-150 which they gave us the right price and we bought a 2014 Jeep Grand Cherokee Limited which was presented like a brand new car ! from the test drive to working with Chad on putting things together it’s no wonder why they do as great as they do ! I would recommend their services to anyone, they make the process quick and you won’t be disappointed in the vehicle when you get there ! great job and you made the wife a happy camper with the Jeep !

Do
Review №100

They got what you need

Information
100 Photos
100 Comments
4.3 Rating
  • Address:5811 Cross Creek Blvd, Fort Wayne, IN 46818, United States
  • Site:https://vordermanvw.com/
  • Phone:+1 260-489-7900
Categories
  • Volkswagen dealer
  • Auto tune up service
  • Car dealer
  • Used car dealer
Working hours
  • Monday:9AM–5PM
  • Tuesday:Closed
  • Wednesday:9AM–8PM
  • Thursday:9AM–6PM
  • Friday:9AM–6PM
  • Saturday:9AM–8PM
  • Sunday:9AM–6PM
Offerings
  • Oil change:Yes
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