I really like having my vehicle Serviced here!Nice customer lounge area complete with complementary snacks. They also have a vehicle loner program if you can’t wait.Everyone I have dealt with has been friendly and professional!

I must say that the process of purchasing my new vehicle was one of the most pleasant and seamless experiences that Ive ever had. The service was impeccable from start to finish. Huge shout out to our amazing sales representative CASSIE! She was absolutely fantastic and beyond professional! The best sales rep. ever! 😊 Also, it was very refreshing to meet a sales manager that was very genuine and thoughtful. He was kind and went the extra mile to look out for me and my families best interest. Thanks Mercedes-Benz of Ft. Wayne, thanks so very much for this wonderful opportunity and experience! 😊😊

This dealership is pretty close by and I called to ask if I could get an oil change... I have a lincoln. I asked the operator before she transferred me to the service desk, if they service vehicles from other manufacturers and she said they did... then after transferring my call I was told to find a ford dealership... I have had my Lincoln serviced at a dodge, Chevy, and mazda dealership before... I really dont mind taking my business elsewhere. It was just a matter of convenience. Apparently changing the oil of a Lincoln is outside of their expertise.

Rob Barney, Sean and the entire team at service are very professional and helpful. Needed emergency repair (my fault) on a drive from Chicago to NY, the service team was able to put me back on the road in 2 days. Honest and competent team.

Milton was wonderful! Very helpful and very efficient. I really felt that he had my best interest in mind. I would highly recommend Mercedes Benz of Fort Wayne to anyone looking for a really good used car. Im very happy with the service and terms of this purchase. Thank you all so much. Thank you Milton.

I bought my first Mercedes from Mercedes-Benz of Ft. Wayne. My buying experience was very positive from start to finish! Zac Patrick was the salesman who helped me find just the right vehicle for my lifestyle! He explained the highlights of the my SUV without making it overwhelming. He was energetic, but in a polite and patient way. If I had questions or concerns, he found out the answers quickly. I highly recommend giving him a call. The other associates were welcoming and accommodating, as well. I really enjoy my new vehicle and recommend this dealership!

I visited the Fort Wayne Mercedes Benz dealership to have my flat tire looked at. The technicians were fast and efficient! After having my car looked at they were able to explain to me the process of what was done and send me on my way. I would recommend their services to anyone looking for a grade A+ experience.

Staff was super helpful and got me in and out real quick. This is my first time actually using the service department there and it was fantastic.

Jason in Service is Outstanding, always greeted with a smile!! highly recommend!! Scott in parts is always friendly ... Service and Parts Departments at MB of Fort Wayne are Excellent!!!

Very easy to do business with great service department.

First visit to the dealership for repairing some outstanding recalls on my new to me mercedes. Service Center reps were nice, and they even cleaned and detailed my vehicle at no extra charge! In and out in one day with a complimentary loaner.

The service at FW MB is great! Fast and friendly. Cant ask for more!

I cant say enough good things about my experience with Mercedes of Fort Wayne! My sales associate, Milton was exceptional in every way!!! Very attentive, informative, patient, no high-pressure tactics, just a real pleasure to do business with!! I live less than 5 minutes from the Mercedes in Indy and drove an hour and a half to do business with Milton and his team (Nadeem in financing was amazing, as well!!) because of their level of service. I highly recommend going with Mercedes of Fort Wayne for all your vehicle needs!!

The service dept is really good. We attempted to buy out our lease at fort want Mercedes Benz. We had a binding contract. The payoff/buy out was listed in the lease. We were told that because the truck was worth more than expected we had to increase the buy out by 6 thousand dollars. There fore we went to Indianapolis MB to buy it out. They had the number 6000 less than FWMB... They are not honest, and will take you for a ride, ripping you off. BEWARE of Fort Wayne MB.. Call Eric in Indy, hes straight and not a rip off. I am glad we found Eric, but will not buy another ride from FWMB, we will go to indy where they arent as thirsty. Nadeem and Quasim Javed will soak you if you fall for the BS ... its a binding contract that goes both ways. Shame on you Quasim and Nadeem.. Kick Glenbrook dodge out of FWMB. Its a total circus.. We did buy the lease out at the price bon the contract. STOP RIPPING PEOPLE OFF. PLEASE. DOnt explain that the car is worth more than expected and you have to charge the difference. YOU LIED to us and several others. Glad we arent bound to use you for a purchase, you dont have any autos other than used... Looks shady bc it is

This was one the most pleasurable car purchase I’ve had. The staff was very professional, helpful and courteous. I hope to drive my car for years to come, but if I decide to buy again, I will certainly visit them again.

We just bought our 5th new car here. Inventory was light and we couldn’t get exactly what we wanted but we were very pleased with what we got. Mercedes Benz of Fort Wayne gave us a good deal and it was worth a little compromise to continue doing business here. Cassie the Sales Person and her boss were just great. I will definitely come here for all my service.

Always a great experience!…good group of service advisors. As they say, you get what you pay for.

This Mercedes service group is on top of their game. Ivan provided great communication of work required. The shop got the work done just as planned.No surprises. Will definitely return and am glad to have Ft Wayne Mercedes as a point of dealer and service contact. Very professional experience.

DO NOT GO HERE THEY WILL TAMPER WITH YOUR CAR, GIVE YOU THE RUN AROUND, LIE ABOUT WHAT THEY FIX AND MORE. I went to get my car serviced on 07/26/2021. I stated my rear suspension was sinking. They said they would have to order the part and keep it an extra day when the part came in they said it would cost 1200 to fix my car. They claimed someone tampered with my car because the airmatic part was missing iEVEN THOUGH THEY HAVE BEEN THE ONLY PEOPLE TO WORK ON MY CAR, I LIVE ALONE AND ONLY PARK IN MY GARAGE. They called the next day and said the part was not working and they want to do more testing which would cost 3000.00. I declined and they said they will put the original airmatic part back on. I was quoted 139.00 for the diagnostic but they wanted to charge 400.00 . After further discussion they finally agreed on the original quote they gave me of 139.00.

Great personal and professional service and attention to detail. A gold standard for the Mercedes-Benz brand.

The service has always been great and the service personnel professional and polite.

Mercedes Benz of Forte Wayne is STELLARThey are professional,efficient and superbly transparent.Cathy my sales person is awesome and great pleasure to work with. She is very informative and pays great attention to detail. Though I wasn’t at the dealership when I was negotiating, she was unbelievably sensitive to what I wanted. I have never had a faster transaction for a car. Her service is stellar.The finance department is very dynamic.I highly recommend this dealership, Dr kingsley A

Great job as always. Friendly, reliable, honest and keep their word. Ive used them,for years and will continue to do so.

Excellent service as always! Mercedes was picked up on time and returned early afternoon.

We have a Diesel Sprinter van. Yes they work on them! Always get an appointment soon, we have never had to wait on anybody either, we arrive and they greet and take the van right away. Ivan is very nice and helpful. Pricing is good, cheaper than other Mercedes dealers we have been to. They have a full free snack and drink bar, and 8 comfy chairs to wait at. They also have a high table with two chairs. Clean restrooms.

Everything was totally awesome my suv is running 🏃‍♀️ great I have no complaints. Thanks!!

Always excellent service and very nice people to deal with. Love the vehicle wash after every service. Always done within the time frame estimated so you dont have to wait around. Highly recommended.

Until I joined the Mercedes family, I had no idea what concierge service was all about. I’ve owned many brands, but will continue to stay with Mercedes for this reason, aside from a fabulous, SAFE SUV.From the moment you drive into the building, and drive out in your courtesy car, you are treated so kindly, respectfully, and feel like the red carpet was rolled out.They have the best snacks, coffee, and some often have cafe’s where you can pop on your laptop and work or play should you choose to forgo the courtesy car. Often if you wish to be taken to someplace they do that as well. I.E. a local restaurant or shopping area.The process is seamless, as they keep you in the loop by your desired method of communicating, whether it email, text, or phone call. Once you return your on your way with ease, and they have hand washed the car and it’s looking spiffy as you leave.Thanks for great service!!!

I had a flat tire on the way to work and this was the closest place that I could pull in and get warm. The temperature was -13 actual temperature. They let me pull in and let the car warm up and put my spare tire on for me. If Im ever in the market for Mercedes I will definitely come back to this place.

The service team had a real mystery on their hands with my car. It took a couple of visits, but they solved the mystery. And when a flat tire popped up out of nowhere before I could pick up my car, they took care of it and delivered my car, saving me a 90 minute drive! Always top notch service! Thank you!

I have been with MB Fort Wayne for almost 10 years. I have worked with Qasim. He has been instrumental in finding the right vehicle I wanted and streamline the leasing process paperwork. Always a pleasure to get back to him for my favorite brand-Mercedes.

Very recommended dealership! Everyone is friendly, professional and knowledgeable in what they do.Especial thank you to CASSIE KRUECKEBERG and CHRIS COOK for amazing service and customer discount.Thank you!

Great, quick service to our 2012 Freightliner sprinter. Thanks Rob!

Had to get windshield wiper blades a set for 32 dollars... Great Service!!!

The overall dealership is amazing but just one salesman that reached out to me about a GLA that I was interested in. Qasim was very nice over mobile chat and when we finally met. I asked to test drive the car and possibly purchase the GLA. My boyfriend asked if he could print out the car fax, previous owners, maintenance etc. So just coming back from the test drive, there was no paperwork whatsoever for me to look over. He was just sitting at his desk putting tags onto keys. We sat down and tried to negotiate price due to miles. Qasim stated that he wouldn’t budge at all but didn’t even talk to a manager about my offer? He was talking to other customers while I was speaking to him so I knew he thought we weren’t serious because of our young age. Right before we even left his office area, he brought people over to his seats without us leaving just yet. As if he was trying to push us out. I was wanting to purchase the car. My boyfriend even asked about a BMW that was on the lot for sale and Qasim asked if he could even afford it. Very unprofessional. So sad that he has a mindset that just because he works at a Mercedes Benz dealership that he can automatically assume who can and can’t afford a car.. I would purchase a car through Mercedes but not through him.

Love my dealership! The convenience of having the courtesy pick up and loaner car when scheduled for service is priceless! Although I love my Eclass its always nice to have a brand new Mercedes to drive while they are working on mine. Thanks again! You guys rock!

I recently had a nice experience at Mercedes-Benz Fort Wayne. They were helpful and professional, would recommend 10/10.

Great staff- good Communication and on time.

Wonderful and timely service! no doubts I will have my Mercedes serviced here again

I recently moved to Fort Wayne and the staff treated me like I was their neighbor for years! I was comfortable with the recommendations and ideas they presented. They definitely knew what they were talking about. I am now driving a fantastic vehicle for me. I am glad I went to Mercedes Benz of Fort Wayne.

Amazing service and very willing to be accommodating! The complementary car wash is always a big plus! I will definitely be going here for any service I may need on my vehicle.

The personnel was friendly and continued to keep me informed about the process.

I went their looking for a Gls. They didnt have what I was looking for but I told the salesman what I was looking for and to call me when they got one in. I saw online they got one a week later and they never called or emailed me back.

Best and only Mercedes dealer State . Serviced my car with excellent service professionals. Their Service mechanic Ivan Was very helpful We did a professional job for me. He over 20 years experience.Their prices are reasonable Very reasonable. If you have a Mercedes it is the only place to go. Dont mess around Garage mechanics take your car To a professional. Dont make the mistake and take it to somebody else take it to them. The best or nothing else. Thank you guys.

I wouldn’t say anything has been exceptional or above expectations, but not super negative either. However, a few years ago I was in for a routine maintenance, car was washed as part of this service, which left many paint swirls that took hours from myself to correct. I am not a detail professional but I have spent at least a decade keeping up on the latest technologies and trends, so my observations as an enthusiast hold merit. So, next time I was in for service, I explicitly stated please do not wash my car. This was ignored, my car was washed and yet again had swirls which required hours of polishing to correct. Today, I was in again, asked them to please not wash my car, and this time that request was followed, thankfully. However, my front, drivers side window switch now has a gouge in it, very noticeable chunk of the plastic just gone. I am very confident it was damaged by someone working for them, especially considering I came out to my car with the window rolled down, so it was clearly touched. Unfortunately, none of these items are possible to prove, so I am sharing my true experiences here. I would like to continue coming here for service, but I am tired of my car being damaged every single time it is in for service, so it may be time to reconsider and take my car elsewhere.

I had a part failure (no fault to the Dealership) and Rob in service was fantastic. He helped me get my car to the shop and fixed it quickly. His communication and service was top notch. I was extremely satisfied with the service by Rob and his team.

Great online/texting experience. I reside over three hours away. So before I drive to dealership, I was able to successfully negotiate acceptable terms while I was at work via texts & emails. It was well worth the drive. Highly recommend.

They are very awesome people the best service of my life buying a vehicle

Service was great this time. Rob is excellent at working with my insurance company for claims and makes it a point to give me daily updates on the status of my repair and the issues with the car in detail which was greatly appreciated. Looking forward to my next visit.

I recently bought my first Mercedes here and everything else is fine. But I was disappointed by the lack of navigation. I always thought that good brand car navigation was supposed to be in it. without charge ，So I didnt ask. But the car salesman didnt tell me either. I dont think hes a professional. I paid 54K for a car and theres no navigation? If I had known there was no navigation, I wouldnt have bought it. There is applecarplay, but if I drive to a place where there is no cellphone signal, I will get lost. I dont know what is in it because Of my poor English. Its a bad experience

Top notch service as always. Jason and his team alway provide a first class customer experience!

Great service department super friendly and helpful

Mark is great! We recommend this location big time!

Service department is outstanding! Ivan is my Service Advisor and Sean is my Technician and they always keep me informed of what’s going on. Outstanding customer service!

Excellent customer service and the staff has always been cordial. I appreciate that the staff listens to the customers questions and concerns.

Thank you to Qasim Javed at Mercedes - Benz in Ft. Wayne for Going Above & Beyond in Customer Service to help me find the Perfect Vehicle! His friendliness and willing to help in the windy, cold evening after hours was & is so much appreciated. Can’t wait to put miles on our GLS550!!! Thank you so much!

Highly recommend this dealership. Received excellent service, from the moment I walked in to the moment I left. Nadeem in the financing office was extremely informative, and Dan Serban is hands down the best car salesman I know—honest, up front, and focused on finding his customers their perfect vehicle, rather than what can make the most money. Very professional.Again, highly recommend if you’re looking for top-notch service!

The folks at Mercedes Benz Ft Wayne are the best.Love the service and the little perks of being their customer.

Great service. We were 3 hours from home in our Sprinter based RV when several indicator lights came on. I called the closest Sprinter service center in Indy and they said it would be 3-4 days before they could even look at it. Called MB of Ft Wayne and they fit us in the same day and had problem diagnosed and fixed in about 3 hours after we got there. Problem was rear speed sensor which is common problem. They saved our vacation. Thanks!

Great as usual,professional courteous and of course, great cars.

Always the very best service!

Our company purchased a new 2014 (60000 mi currently) sprinter cargo van here, we have had issues with the DEF (diesel exhaust fluid system) 20 days out of warranty (100,000 mi/5 year) MBFW would not work with us at all, we trailered van up to dealership to be diagnosed, as vehicle could only go 5mph. They charged 150.00 for diagnosis which was communicated, and then gave estimate for repair. Which was 2.5 times what my normal ASE mechanic quoted the repair for. I called parts counter and told them I had a diagnosis done and wanted part numbers from the diagnosis that were defective. Parts manager would not give me parts #s to see if my other mechanic was quoting apples to apples. The whole transaction was very aggravating and its seems to me if you pay for a diagnosis that you should have the right to the part #s from diagnosis. In my opinion this was extremely unprofessional. I also communicated that if they were willing to release part #s I would be satisfied. So long story short towed my Mercedes van there and back paid 150 diagnosis bill. Seems Mercedes Benz of fort Wayne should be less concerned about $$ and more concerned about a customer.

I stopped in this location after work to look at a car. Apparently I didnt appear to have any money to spend or something, because nobody bothered to walk up and speak to me outside as I spent 10 minutes out there seeing multiple salespeople. I decided that I definitely wanted to test drive a car anyway, so I walked inside. Again, four salespeople inside all looked at me as I walked around and not one person offered me help. I felt very unwelcome and uncomfortable and decided just to leave.I drove to the Chevrolet dealer down the street where I was immediately greeted and treated like a human. I liked a car on the showroom floor, they got it out for me to test drive and I ended up buying a brand new Corvette.I guess Chevrolet got my business because I wasnt dressed nice enough to buy or even be looking at a Mercedes.To the Mercedes dealer: I hate leaving a review like this one. Some of us dont look the best after getting off work. We are business owners, hard workers, and we have money to spend. Maybe consider that next time. Im giving 2 stars because I like the selection.

Needed to get my air bag replaced due to nationwide recall. Also scheduled maintenance for 10,000 mile service. Was given a loaner car at no charge. Had them fix a few other items that were important before winter weather.

I am always treated like a special person. It is so enjoyable to be treated like a friend

Excellent service as always!

I worked with Trey and he was great! I came in with a budget in mind monthly and they did everything they could to get me into a new 2020 Mercedes! I drove away feeling 100% satisfied. Trey even made sure to show me new features within the vehicle and set up Bluetooth to my IPhone! Thanks again Mercedes-Benz of Fort Wayne!

I was so pleased with service. What a friendly, personal environment. Thanks

Great Customer Service and a fast and easy buying experience! Would highly recommend!

Working with Milton Bouger and Mercedes of Fort Wayne is amazing. I would recommend them to anyone.

Did a great job in a short wait time. Thank you Mercedes Benz of Fort Wayne!

We looked long and hard for a Sprinter Van within 200 miles and in the under $20,000 range. We found ours here at Fort Wayne Mercedes. We worked with Q who helped to answer All of our questions and even came in on his scheduled day off when we drove down from Muskegon Michigan to close.They had all the paperwork completed and ready for us to sign. We are very happy with the process and the customer service. Our Van was used, but was cleaned, serviced and detailed like new. I would definitely recommend Fort Wayne Mercedes and making the drive for a vehicle. Thank You Q......

I had a great experience at Mercedes Benz of Fort Wayne yesterday. I had some questions about my car and Brett, from sales, quickly dropped what he was doing and addressed my issues. He thoroughly walked me through the questions I had, and made sure I got them answered. He also showed me some unique features about my car I did not know. Brett was great! Great dealership! Great service department! I highly recommend Mercedes Benz Fort Wayne.

The service department was ready for me, very courteous and had a loaner all set to go. They gave me an estimate on the time it would take and they stayed very close to it.

Outstanding service for real

Milton and Nadeem are true professional. Always there to help and make the process easy and enjoyable.

Ivan is the absolute best service adviser. He is always patient and kind😀❤💯👍🏽

Ivan and the team always do a great and efficient job. Thanks

First of, my salesman was Trey Petersen. He earns a three stars from me. He was informative on my unique situation on trading in my car, how to resolve a problem and he has been most patience with me throughout the time. My experience with the dealership was pleasant, except on the signing on the document. Initially, I was firm with my trade and the amount on the down payment. The car I was interested was the 2020 GLE 450, but due to the facts I also have another Benz in my record, my finance amount isn’t high enough to purchase a brand new one: The finance manager Nadeem has tried his way in helping me to find the best solution. He did, he found me a pre-own 2017 GLE 350 with 31k mileage, has a dual moon roofs and running board. I was sold to the idea of it. Less payment and still not a bad idea. On my visit, Trey shown me the car, which I was puzzled of why there isn’t a second moon roof and running board isn’t there. It’s just the same color white. He said, this is the car I wanted. With too much trusting in his words and Nadeem, I didn’t bothered to think twice. I signed the documents without hesitation thinking why the car isn’t the same that I had agreed upon prior my visit. I was also promised that I’ll get a full tank gas prior exiting the lot. Surprisingly, the gas tank was empty!! Lesson learned, can’t trust anyone. On another issue, Nadeem pressures me to pay more down payment because of their month end is approaching. I do not feel he was looking out for my best interest, but to benefit for his end. That threw me off. Last but not least, I looked at the window sticker after I parked my car in my garage realized the car stock # isn’t the same as I had agreed upon with Nadeem. This car has 41,977 mileages, which is close to 12k miles over to the car I said I wanted to purchase! I felt betrayed and lied to. I called the next day to confront Nadeem, what happened? He didn’t discussed anything to me during my signing. But told me that the car he mentioned to me was sold earlier this month, when I called. That’s another star taken away. If they were completely honest with me, they would earn a five stars rating from me. Transparency is always the key of communication. Salesman information should align with their manager. Overall, the car is immaculately cleaned, drives smoothly, has great features and it feels brand new. I’ve downloaded Mercedes Me app that I’ve Googled on my own. Subscribed to the full year package. I must say I’m loving my new car!

The people are pleasant and appear to work hard to please the customer

I always like going to the Mercedes dealer in Fort Wayne. The service is good, and you can get a loaner car if you need it.

What an awesome experience! We received not only great service, but a great deal as well. Carnelle was very knowledgeable and professional throughout the entire process! Which has resulted in several referrals since our purchase! Thank you so much for seamless transaction!

Cassie was great to work with. Made the process of buying my vehicle seamless.Thanks!

Mercedes Benz provides an awesome experience for buying a car. It’s so convenient & quick. Milton takes time to ensure that everything is activated & that you know how to operate everything before you leave! I’ve purchased other vehicles with Milton & he makes this experience so often. He even sends me messages on birthday (how awesome is that)! You won’t be disappointed in your experience if you’re looking to drive a Mercedes.

Outstanding service! I couldnt be happier with my car and how they handled the transaction!!!

To be fair my overall experience here has been pleasant but I’m absolutely unhappy about my last service experience. I took my car in because of vibration/pulsating when I was driving at high speeds as well as when I was breaking. When I dropped the car off I suggested to the service staff that it was probably a rotor and break issue. To my surprise I was called and told that it was my wheels that needed to be straightened, to which I agreed. I picked up my car just before closing time only to realize that my car still had the issue I had brought it in for! I called the next day to let them know and they told me they wouldn’t be able to see me for 2weeks! I went to the dealership to express my displeasure and they scheduled me in sooner than they had initially stated. After dropping off my car they called me and told that it was (guess what?!) my breaks and rotors, the very issue I had brought to their attention! And that I had to pay a whole new full bill! It seems obvious to me that all these components would have been tested given the issue I described when dropping the car off.

Sold a Certified Preowned 2017 Mercedes GLS550 with damaged tailgate, with two center bent wheels, with broken passenger front seat and the list goes on with repairs that are not covered by the Certified Preowned Warranty, but should have been addressed during the certification process. Total out of pocket expenses exceed $5,000 and of course they refuse to take care of the repairs they left behind, but threatening to dont release title if I dont pay them the remaining downpayment they forgot to collect. If you don’t want to get scammed, take your money to a honest and transparent dealer who voluntarily gonna provide the certification inspection paperwork.

This is a great Mercedes dealership!!! Our sales rep was so courteous and with no pressure. He was very knowledgeable about the car we were buying which was an S560. Theres a great deal to know about MBs. Their clean up shop had the car looking Great and full of fuel when we drove up which was from Tennessee by the way. Best thing about the process was the price. We tried to buy in Nashville, but these guys beat them when it came to the money!! Wish I could give them more stars.

Their customer service is completely not from this planet super friendly, they know what they’re talking about. The workers engage with the customers and make you feel like you are part of the team! If I could give 10 stars I would’ve done it unfortunately can only do five so definitely great service it will do it again!

After looking for a month for a used vehicle we found a Chrysler at Mercedes-Benz of Fort Wayne. The process was easy----from the test drive to receiving the keys. There was zero pressure to make the purchase! Thank you Qasim and Nadeem!

Best Mercedes Benz dealer. John Bender came on time and took my car from Muncie to Fort Wayne. On his way, he identified that one of the tires was bad and had it changed for free at the dealer with the service. He also gave me a floor mat to replace one of the missing ones. He brought the car back on time after detailed cleaning. I was very happy with the service and mostly for the convenience. Thank you guys!!

I have worked with the service department a few times now and they are great! They are always able to take care of any issues in a professional and timely matter. Jason is great and makes sure I am well informed and taken care of. I just worked with the sales department for the first time, but Bret has been easy to communicate with and took care of everything I asked for. A great overall experience for sure!

I had an excellent car buying experience. Milton was very helpful in finding the right car and structuring a deal to fit my wants/needs. He was very communicative and promptly followed up throughout the entire process. I spoke to multiple dealerships before pulling the trigger with MB of Fort Wayne and Milton was by far the most upfront, honest and customer focused. I would recommend this dealership and Milton to anyone that’s in the market to buy a new or used Mercedes.

Tom Diehl was incredibly helpful. He helped us find something in our price range with all of the accessories we wanted. Will absolutely come back for our next vehicle!

Best purchase experience ever! Called from Indy area as the Indpls Mercedes dealership is horrid. I had everything worked out and was approved in about 15 minutes over the phone. Ask for Qasim as he is amazing!

This was my first experience with your dealership. I moved here last year. I was treated with all the respect of a customer who bought my Mercedes from you. From making my appointment to the day of service, everything was top notch. Ivan was my service manager and he was very thorough. I got to meet Nick who did the work on my vehicle. He also was top notch. Thanks for an outstanding experience. Scott

They always do a great job! Friendly and professional!

Stopped in for work related matters.

The customer service is great at the Ft. Wayne location. They welcomed me with a smile and listened carefully to my concerns before servicing my vehicle. They also gave me an excellent loaner and the service was done in a timely fashion.

Awesome staff