user
McMahons Best-One Tire & Auto Care - New Haven
6921 IN-930, Fort Wayne, IN 46803, United States
Appearance
McMahons Best-One Tire & Auto Care - New Haven
Comments
Ma
Review №1

This is a 5 star place. Real honest and good2go. You will not spend more than you have to. John was a pleasure to talk with and very educational on everything you might not know. Thank you for your help.

Ka
Review №2

Outstanding service. I had a tire that urgently needed replaced and I called them in the morning, dropped off my car and they had it repaired by the time I got off work. This is the second time I had a tire issue, different tires that needed replaced immediately and both times the service was amazing. Everyone is so nice and helpful. I highly recommend the New Haven location.

Pa
Review №3

I needed my oil changed, air filter, complete check, of tires, fluids as Im taking a long road trip. My tire was rubbing on the wheel well protective cover and this fixed so its not rubbing. So happy. Friendly, helpful service, very very reasonable prices. Im from a very dry state and not use to this humidity so thought my air conditioning wasnt working right, they checked it for me and there was no problem with it...gave me tips on how to run the air so much cooler in the car now, and didnt charge me. Im so grateful. I have an older car. I recommend McMahons for all services on vehicles.

Wa
Review №4

Called and asked for everything included; price, tax, road hazard, mount and balance, alignment, etc.. Dropped off the vehicle night before so there would be no issues out of respect for their time. Appt. Was for 9:30 a.m., get a call at 7:28 a.m. (didnt bother me, I get up at 6) asking if we want the lettering in or out, then a call at 11:00 to say it was ready for pick up. Get there and they have a list of repairs that need addressed. Then asked if i want road hazard, I said it should have been included in the quote, it was not she said and they asked for more money. I decided i didnt trust them any longer so chose no road hazard. Then my bill was still over $45 more than quoted and the response was, that is what it rings up to. The difference was they didnt even include tax in their quote. Happy with the quality of workmanship, happy with the tires themselves, but sick of being misled or outright lied to, to get the sale.

No
Review №5

On Monday October 18th. I called your store at around 4 P.M. explained to the young lady that I needed brakes put on my 2007 4500 GMC she transferred me to John in Commercial I asked if I could get a quote for this work. John stated he would work on it and get back with me. On Tuesday October 19th. I waited and waited so at around 2 P.M. I called your store and asked to speak with John in Commercial at which time John stated he forgot about it but that he would work on it and get back with me even read my phone number back to me. Well today October 25th. as I write this post still havent heard back from John in Commercial and Im getting brakes put on at another business. You get the one stare for the young lady that answered the phone. I can only conclude one of two things Dont ask for a quote or talk to John in Commercial.

RE
Review №6

Alignments and tire service are top notch! #1

Ch
Review №7

A shout out to the Professional workers at this location, from the Office staff to the repair guys/girls...YOU GUYS ROCK!!!Thank you for not selling me on service I don’t need, In this economy that is hard to find...you put the “Heart n Soul” of America back into America with your hard work and outstanding customer service and dedication!! Take care and will see you next time...PEACE OUT

Ar
Review №8

Staff was exceptionally kind and helpful. Service was quick and efficient. Will definitely be coming back here for service on my truck.

De
Review №9

Good friendly service and reasonable prices!

Ed
Review №10

Get all your auto care needs done under one roof. Excellent Service and friendly staff . It is also one of the cleanest shops I have ever seen..

Jo
Review №11

Got some new to me wheels for my pickup truck and wanted to swap my tires. Reasonable price for service and when they started on my wheels they pointed out I needed different lugs than my stock wheels (used American racing wheels). They had the type I needed in stock at their other location and had them delivered in time for my service to finish. Two young fellas worked on my truck and were both very courteous and professional.

bu
Review №12

Bad experience. WILL not return.

Li
Review №13

Called ahead for part and was told it would be ready for me that day. Upon arrival I felt like I was in Area 52 and the part could not be quickly located. The gentleman who helped me was considerate and searched for 30 minutes. Part found in its original location, never pulled.

De
Review №14

Hands down one of the best in town

Da
Review №15

Always great service ! And always willing to go the extra mile for customers. Building a relationship with their great employees has been key for the success of my businesses. undoubtedly making transactions smooth and successful with minimal down time for both myself and my staff ! Thank you for your hard work !

An
Review №16

Efficient friendly service, they were understanding of my situation and met all my expectations

Ch
Review №17

BEST SERVICE just like there name

Ke
Review №18

The good care every time. Brought in 2 sizes of tires for me to be sure of fit.

Ar
Review №19

Detail is there speacilty, would recommend to have my car/truck here over anywhere else

An
Review №20

Make sure you get estimate on parts and labor before they start working on your truck. Got billed 760$ for oil change. Nelson Little and John Chilote at service department said thats their rate... Never paid more than 450$ for oil change in 10 yearsOil filter installed improperly. Start leaking and dripping oil next day. Added 4 gallon oil back in my shop.!!!AVOID!!!

Ja
Review №21

I have a big truck and was easy in and out and on top of evey thing.

Wa
Review №22

Fast easy in easy out. Got a nail on aSemi truck.

Se
Review №23

Very close to my house and trust them completely.

Aa
Review №24

Great service! Had TT tires worked on.

An
Review №25

Went here for a simple oil change. They picked my car up from work and dropped it back off. While they had my car, they fixed the stripped bolt on the battery post without me asking them to do it. They did not charge me for this either. Reasons like this is why I do business here. Thank you for going above and beyond.

Jo
Review №26

Best customer service Ive ever had in my life. They have experienced and knowledgeable staff. Not a long wait either for tire service either.

Un
Review №27

Great place got tires put on my truck without appt ask for rocky

To
Review №28

Quick fast pleasant

Ai
Review №29

Tom Smith was extremely positive and gave excellent customer service. I was able to get in right right away for my tire rotation and balance. The entire was very helpful and addressed all of my needs. I’m will be telling all of my friends about the wonderful customer I received. This is the only tire shop I will use in the future. Keep up the good work!

De
Review №30

The service and employees were wonderful. I had 4 new tires put on my Malibu and the wait time was less than 40 minutes. Thanks guys!!!

An
Review №31

A big thanks to Tucker at McMahon Best-One. Saturday had a flat on my semi trailer. No one wants to be sitting along the road on a Saturday. Called my home town tire dealer Montieth Best-One out of Warsaw. And in no time Tucker had me back on the road. Thank they are truly the Best Ones!!! Annette (J&B Pallet)

Da
Review №32

Spotless showroom. Fast, fair, friendly service from knowledgeable experienced associates.

Je
Review №33

Rocky and Rocky Jr are very good to deal with.

As
Review №34

I have been to all of the locations, and at each one, the experience is the same: Fast, friendly, honest, fair. The facilities are immaculate and comfortable. I have and would recommend McMahons to anyone!

Ch
Review №35

They got my car in quickly and made the repair on my tire. The staff are very polite and professional.

Al
Review №36

PRICE IS GOOD N SO IS SERVICE.

Ch
Review №37

Got right in and got my problem fixed the service was fast

Tr
Review №38

Good food. Its like the diner in My Big Fat Greek Wedding. Run by people who know their business.

Je
Review №39

Took care of my brakes and tires as scheduled

Ja
Review №40

Went there to get my tire fixed after hitting some nails, great customer service and above quality work. Definitely will recommend to anyone needing maintenance.

Da
Review №41

It took over a hour for oil changed and tire rotation. They did do it right the first time. $29.95 good price with card coupon

Ro
Review №42

Pleasant people. Very clean environmentFast service...good price

Je
Review №43

Dear Best One - New Haven,I just wanted to extend a heartfelt, Thank you! to you shop and to Mike, in particular. Today, without an appointment, you agreed to inspect my wifes car while she was on a road trip with our daughters. You resolved the minor rattling noise issue related to the loose shield underneath and provided her with some much-needed peace of mind as they continued their journey north to Michigan. True customer service is rare today-a dying art, really. It is reassuring to know that there are still some high quality, customer oriented, family first businesses still out there in the world. Again, thank you.

Da
Review №44

Had a tire going flat, drove right in and they quickly took my tire off and put the spare on. Didnt have my size tire but kept my rim and said that they would have it the next day ready. Quick in and out. Great experience!

Ri
Review №45

These guys were great! I had a small screw in my car tire. I came in and these guys jumped on the job immediately. When the supervisor saw how small the issue was, he said “no charge. Have a nice day” these people just earned a lifetime customer

Ch
Review №46

Love this place, fixed a problem that Sears created and belle tires said they fixed..best one nicest people and a good prices, wont go anywhere else!

th
Review №47

Awesome. Stopped in for headlight replacement .they took care of it immediately and I was on my way

Je
Review №48

Got an oil change without an appointment or waiting hours. They saw a potential issue with my exhaust and let know about it, even though they dont fix the exhaust! Great service from them everytime!

am
Review №49

This place is AMAZING! Thanks for all your help Tom.

Ri
Review №50

Great place got me in and out

da
Review №51

Great people, very friendly, they even gave me a ride back to towhere i needed go. Thanks again. The Animal

To
Review №52

Had a problem with my truck not starting last week. Took it in had tested, found battery was bad. Great price and service, from front counter greeting to tech using floor covers. 5 star also for waiting area. Nice job #teammcmahon,

Ba
Review №53

Employees were very polite helpful and this is a very clean buildingHighly recommend stopping by and getting your car serviced

Ge
Review №54

Great service and they do a very good job I would recommend them over anyone

Ma
Review №55

Commercial - Polite thoughtful staff, fast and inexpensive.Highly recommend!

Be
Review №56

Great service. Made doing business with them very easy.

Ri
Review №57

Awesome! Good people and fast. In and out changing a semi tire. Thanks fellas!

du
Review №58

Really good deals and quick service

Ja
Review №59

Tom and the guys were amazing! Took care of my warranty issue and apologized for the inconvenience. I will definitely be back!

Ja
Review №60

Great staff and go the extra mile to make sure youre taken care of and happy!

Br
Review №61

Great people. Fast service

Jo
Review №62

Great place to go and get tires!!! Brad Payne was a pleasure to talk to. Great customer service and I enjoyed the conversation. Thank you Brad!!

Ry
Review №63

McMahon tire has an inviting atmosphere. Waiting room is nice.

Da
Review №64

Very helpful. Has a variety of different services priced competitively against other businesses in the area.

Ti
Review №65

Amazing workers from the main office/fro t area to the back/auto area

La
Review №66

Great COVID service.

To
Review №67

Tom Smith was great I was in and out before I had to go to work

Je
Review №68

Fast service.. But a bit pricey

Co
Review №69

Had my truck serviced here for the last 3 months. Their labor rate is $10/hr higher than other shops in Fort Wayne. And their mechanics either lied about checking my brake pads and rotors, or was too incompetent to know they were worn thin. Definitely wont be bringing my truck back.

An
Review №70

Great place, had a flat on the box truck and it was ready to roll in about an hour!!

Mi
Review №71

Transport America uses them for a drop yard, easy access.

Bu
Review №72

I got there around 8:35 for my front 2 tires to be replaced and they didnt get done until 945. I even had at appointment.

Me
Review №73

They were very professional and quick and accommodating!

Sh
Review №74

Excellent work! In and out in 20 minutes!

Je
Review №75

Appointment done on time, staff is friendly, waiting area bright and clean

Ro
Review №76

They do great work on tire repair.

Aa
Review №77

Very friendly and got the work done fast.

Da
Review №78

Fair prices and good service.

Ja
Review №79

Was getting just 2 new tires.they priced 2 at more than $400 with a 4 hour wait.I would of got them if it wasnt for the long wait..Walmart has the same mileage tire.for a little less than $300 I had too get them ordered in though...

Pa
Review №80

Busy place, great service, very knowledgeable staff

Er
Review №81

Best place for rubber tires! ;-)

ju
Review №82

Good service

Ri
Review №83

Fast friendly service

Br
Review №84

Tom got me in and taken care of right away. Many time we forget about the people that run our business. Please don’t forget it is Tom Smith who makes your business great.

ke
Review №85

Excellent service

Ja
Review №86

They got me in and out asap. Thanks!

Do
Review №87

Great tire shop

Ja
Review №88

Great place!

Cr
Review №89

Quick service, Thanks

AL
Review №90

Fantastic service

Tr
Review №91

Nice people, Nice Facility

Cl
Review №92

Great service!

Te
Review №93

Very good to

Ti
Review №94

Good prices

Information
13 Photos
94 Comments
4.7 Rating
  • Address:6921 IN-930, Fort Wayne, IN 46803, United States
  • Site:https://mcmahonsbestonetire.com/
  • Phone:+1 260-493-7088
Categories
  • Truck repair shop
  • Auto repair shop
  • Car repair and maintenance
  • Tire shop
  • Trailer repair shop
Working hours
  • Monday:7:30AM–5PM
  • Tuesday:7:30AM–5PM
  • Wednesday:7:30AM–5PM
  • Thursday:7:30AM–5PM
  • Friday:7:30AM–5PM
  • Saturday:8AM–12PM
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
Similar organizations