They are going through redefining themselves. They are discombobulated and unprofessional. Their new employees are unknowledgable and dont know there colors. I was misquoted my original diagnosis. I had to wait an extended time for repairs because they ignored the original diagnosis. I recommend waiting until they get it together.

Amazing and I fully appreciate this place! They are wonderful people! 🤗

Called and was told would call back with time and price for work. No return call, I had to call them. Then was told did not have mechanics to do work. Not a good shop in my book.

Wallace is always so kind when I come in! He definitely sets the standard for the rest, which all of them exceed! I had my front brakes and routers changed, an oil change, and they had to repair a gas valve cap (I think that is what it was called) and everything was only $370. When Evans Toyota was going to charge me $250 JUST FOR BRAKE PADS. I even had to come back in because my brake started to squeak, which it ended up being a rock in the brake pad, and they fixed it for no charge. I love all the guys I met there, I love their values and I will always come back and recommend to others!That WAS the review. The people that work there are awesome, but the professionalism after the fact is not great. My brakes started to squeak and find within a week of getting them done. I requested an appointment. Close one was 2 weeks away and at this point my brakes were scary. I BEGGED them for something sooner because my children ride in this car every day and they were the ones that worked on them. Nope. Couldnt do that. So I waited. They Called me the day before my appointment and asked me to reschedule for a WEEK later... The lady was rude as well. Once again I begged and they couldnt do anything. Called later on and they were remodeling. In this time period I GOT IN A CAR ACCIDENT FROM MY BRAKES NOT BEING TO PAR . I live in this city alone with three kids and this one car. As much as I would love to say Well I should have gotten a rental I WAS SAVING THAT LITTLE BIT OF MONEY TO GET MY BRAKES FIXED. I understand that companys get busy. I to work in Customer Service and manage an entire team, but when you are the cause of an unsafe vehicle. You would think you would Do the right thing and fix it. Love Auto only cares about the children coming out of foster homes, as do I, but I will help them in another way, they dont care about the children that are riding in the cars that they fixed. Im ridiculously disappointed and I hope you realize that I try really hard to always give praise when necessary, but Ill go to Summit or a family owned auto repair from now on.

Fantastic! Shop owner effectively communicated before repair, and it was completed quickly. Good prices. Will be returning again.

They took great care of my. Lots of phone call updates as my car repair got more complex. I had my car back in a day. They have integrity to do what is right and honesty in how they set good expectations.

GOD FIRST!!! This is their business model. I pray others will follow their lead. Knowlegeable staff, honest management glorifying the LORD in all they do!! I recommend Love Auto for all your automotive needs!!!

Affordable prices. Skilled mechanics. This place helps sponsor foster kids

Very friendly staff, and good prices when you cant afford to pay outrageous prices. Very professional staff.

First time here and they were sweethearts! They are cheaper than most places I have been to or called! Their service was about normal time but because they are all so helpful and nice it seemed to go by so much faster. They quoted on other things but didnt pressure us to fix them then and there! Just an amazing shop. 10/10 coming back!

This place is a joke I took my vehicle there to get fixed in it was running fine when I took it in there most of the time now they broke a coil and expect me to come back for repairs I will not do such thing they do not even tell me what happened just that the guy threw in the towel he started a job he should finish it

I have to admit this place is a little hard to find but well worth doing so. My aging mothers car needed some minor repairs and Love Auto was recommended by a friend. The shop is clean and the staff is friendly. Most auto repair facilities you always wonder if they are being honest, this is attached to a church. This was a good experience, my husband always says when it comes to a mechanic: Good, Fast or Cheap pick two, but these guys nailed all three of them. Thank you Love Auto for all you do!

What a hidden gem that Fort Wayne has in Love Auto. The crew at this shop was fast and courteous. They communicated with me in a timely manner and quite honestly the car was fixed before I expected. I love the christian values they exemplify in everything they do, these are hardworking, honest people. What they do with the money they earn from the repair business is amazing... helping kids aging out of foster care to find their path in life... God Bless you guys!

Great service. Only reason for 5 stars is because I had to take our car back twice for the same problem. But other than that they are great.

Quick cheap oil change They do other things as well.

Great work and customer service

Great a pleasure to have their service

The folks at Love Auto are always professional, kind, knowledgeable, and helpful. My car was overheating a ton and they were more than happy to find the problem and fix it. Ill always go to them.

Love Auto is the go to place for getting your car evaluated at a great price, and for getting same day service. Malcolm is a straight shooter, very knowledgeable and experienced and a great brother in Christ. Whether its simple repairs, or more difficult work like getting your transmission repaired, my experience is that its always best for me to start with Love Auto.

I have been coming to Love for quite sometime, probably since 2014 or 15, maybe longer. I have had superb service and results. You will never find a more knowledgeable crew of men or a more Christian network.I have had them work on all my vehicles, 97 Ford Ranger, 98 F150, 99 Ford Ranger, and my 2006 Chrysler Town and Country. The work ethic is excellent. Malcolm is the most incredibly skilled staff member in knowing how to make a customer feel welcome, wanted, appreciated and taken care of.I love LOVE AUTO REPAIR. I highly recommend them to everyone I know. I am even planning repairs for my best friend too.THANK YOU LAR!!

The guys in the shop helped me and my boyfriend find a tire that would fit our car when other places wouldnt. They were quick and sweet! We had great service and are overjoyed.

My car was fixed faster than I thought was possible.They found a hidden problem that would have prevented driving my car.Their price was more than reasonable.I was panicking because it was before payday and Im on a limited income.I was truly BLESSED today!The people were so nice.I gave their contact info to my friends who also are on limited incomes and do not have family who are able to fix their autos for them.I hope more people go there.

I have had 3 different vehicles worked on here. The Honda Accord needed the power steering hose replaced and that was completed in one day and for about 2/3 of the typical garage price.The third vehicle was a Ford F150 with a bad transfer case. I knew it was bad before I took it there. They correctly identified the problem and replaced it in 3 days (waiting 2 days for parts) the cost was very reasonable.I recommend them highly! Malcolm is great to work with, very caring and professional. His team does quality work.

Love Auto Repair was upfront and honest about all that needed to be fixed with my vehicle. I was treated with professionalism and politeness. Very honest and highly recommend.

Quick service! I called yesterday and was able to get my brakes checked out today and car back yet today. Prices are very reasonable. Very friendly staff!

Excellent Service and Staff ...Oil Change is Dope👌💪🏾

I love their mechanics they tell you whats wrong with your car why you should and why you shouldnt get it fixed and if you need assistance on checking a car out go to love Auto

Love this shop always come and get my oil changed and they does a awesome job and they are quick with it.... Keep doing a awesome jobMy name is shaniqual

Appreciate the honesty and great work they do on my car! Always!

Had all four shock/strut assemblies replaced, water pump and timing belt kit installed, spark plugs and plug wires, replaced intake gasket (took two days), replaced fuel evaporative Canister filter and Purge filter (took half the day), and had windshield washer reservoir replaced (took one day). Most parts they was able to get right away, but the fuel Evap Canister filter didn’t get there till later and had to comeback the following week. And the washer reservoir came last and had to be ordered a few times because the first two sent had defects. Everything is done now and I’ve been driving the car for a couple weeks now and everything seems to be working fine. I got an estimate from a few other places, but Love Automotive was the lowest. About $1,200.00 less than Glenbrook Dodge & Chrysler. And about $600.00 less than Travis Automotive. Most other places didn’t even want to give me an estimate till they seen the car and some were to busy to get back to me. I got an estimate from Love Automotive by text message the next day after I requested one by email.

I just want to give a shout out to Malcomn!! He was kind, honest, and truly caring from the start!! If you need your vehicle serviced this is the best place to go!!👍👍👍

These guys were great and I would highly recommend going to this auto repair shop. Had great attitudes, fast service, and a comfortable and inviting space. Thanks you!!

Used to be a great and affordable place that I used to take my vehicle to on a consistent basis. Now theyre and overpriced shop and I wouldnt recommend that anyone use this place for their vehicle needs. They charge almost $70 just for a diagnostic and other shops, such as Firestone, charge half this amount. And dont consider any vehicle that they are selling on their lot. I purchased a vehicle from there, was told there was an exhaust issue that would be fixed before the vehicle was sold to me and then I had to pay them almost $200 to fix the exhaust problem because they never fixed it. Mgmt made it sound like he was doing me a favor.

I had a really good experience! Work was done very efficiently with no problems! Malcolm was very nice!

Good service at a Great price!!! Malcolm worked with me during my situation...I appreciate you guys and the repairs you did...

Knowledgeable. Thorough oil change, took about an hour. Good prices.

This place is awesome. They got me right in and were very helpful.

Great shop with great people who truly care about the community.

Efficient service; straight forward with cost and estimated time for repairs. Highly recommend.

Honest, fair price, and Malcolm was great. Hidden gem of Ft Wayne Auto repair shops. Definitely my new favorite

I had a great experience with them and they will fix any problem your having . You can come back if u don’t like something and they will look at it . Customer service is great 👍🏾 Really nice people !

Great quality work, honest and affordable. Malcom goes the extra mile to know and take care of his clients.

This is a good shop with Christian values with taking care of your vehicle. I had an oil change but was alerted to alot of wear on front shocks which need attention.

Very Helpful in describing auto repair service received

The crew at Love Auto is thorough, knowledgeable, and kind. They are willing to patiently educate their customers and honestly address the needs of each vehicle, and they are still much faster and lower-priced than many other auto repair/oil change businesses I have used in the past.

They do good work at affordable prices. Guys are super nice. Only critque is communication/phone system could use improvements.

Great ministry! Very honest staff with very honest prices. The only shop our household uses for our vehicles.

They were supposed to do a full inspection on my car. It took them 4 days. They didnt call me back when they said they would. I had to keep calling them. Everytime they said were not done yet we will call back, it never happened until I called the love church office and told them what was going on. They didnt even check the breaks at all (theres only 10%life left in them) or the suspension or test drive until I told them to on the 4th day, after they said it was done. The suspension was the main reason I took it there. Theyre prices are no different from several other shops in town, I actually found two places that had better prices on the suspension. It was a nightmare shop! I would never recommend going there..

Great I will be going back.

Love Auto does great work at reasonable prices. Wonderful company.

Nice people, good help.

Just dont know ...

Great service very nice people

Honest mechanics and very reasonable.

Fantastic mission, knowledgeable staff

Diagnosed the problem and took all the money I had to fix it, only to find out it was something else and they couldnt help me.

Great place!!!!

Scam