Always fantastic service!!! Greeted by name when I enter and informed all the way through on what is going on with my car. These guys are awesome!

Making the appointment is easy. I prefer to call in. Ive been having my car serviced their for years. The staff is efficient and professional. The people at the check in desk always make me aware of my needs and options. Both in price and the work.

Friendly and always do good work. I haveBeen taking my cars to Goodyear for years . Always satisfied. They take care of their customers. Thanks Goodyear...

These guys are always great to us. Very helpful and customer service is always spot on. Ive been going to this place for years and would recommend them to anyone.

Alex went above and beyond. Helped me change a tire at 7 o’clock at night in the gas station parking lot across the street. Happily grabbed his tools and volunteered his time. Saved me a ton of trouble. Cheers to this location, Alex got ya a customer for life!

The service and customer service is always wonderful at Good Year! Nice to see Jason leading the entire crew at this location. Thank you for all that you do!

These guys always treat me as a VIP. Great service great recommendations and quick turnarounds. I highly recommend

The sales staff and technicians were very professional and courteous. They explained everything that needed to be done and even took me to the garage to show me as well. I felt very confident in the repairs that were needed and the quality of their work.

Great service. Fair prices. Excellent staff.

These guys do a great job of getting work done quickly and done well.

I had the pleasure of visiting Ft Wayne, IN this past weekend, unfortunately the vacation ended with a totally flat tire. I was concerned because it was Memorial Day, lucky for me, the fast, efficient and friendly service professionals at Good Year replaced my tire and had me omw within 1 hr. Fast friendly people. Highly recommended.

Clean facility, courteous staff, affordable prices and quality products.

I want to start out by saying, that I prevously worked at this location for 8 1/2 years. In the time that I worked there I got to know the store manager and the service manager well. Jake and Jason, the two managers listed above are honest and sincere people. They take pride in the service they provide to their customers and expect the same thing from their entire team. In my opinion, this is one of the best automotive shops in Fort Wayne.

I had a piece of metal puncturing my tire! I had a new tire in 2 hours! I am a long time customer of Goodyear, and I am always treated with respect, kindness, and in a timely manner. I highly recommend them!

Great job guys I always come to you first with Jason Jake and crew

Jason and his team helped me out of a big jam with some broken wheel locks. Ive been a customer for years and will definitely continue.

We have consistently received 5-star++ service at Goodyear, Maplecrest Rd. The team is helpful and courteous to a person, and we’ve never experienced anything but quality work. While that is reason enough, Jason Cronkite, the Service Manager is the particular reason we keep coming back. He takes care of us, period!

Hello, my wife went in for a simple steering alignment. made an appointment for 9:30am an hour later they came out telling my wife that tie-rod ends needed to me replaced and they was trying to add an extra $125 dollars to the bill. here is the funny part... 3 days ago literally 3 days i had my van in another shop replacing items that was worn out which included the tie=rod ends all of them. and while the van was up in the air i saw the new tie-rods ends my wife told them soo, but they had to call me and try the saying i needed to replace the tie-rod ends because they was bad. i laughed inn he phone and just about reported them to the BBB for trying to rip ppl off. but they finally did align the minivan and it drives just fine now. if you dont know about your vehicle i would stay very far away from this company.

They are always super friendly! Dareius was the one who checked my car in at the front desk and he was extremely nice and helpful.

Always have excellent service at the Goodyear Auto Service on Maplecrest Rd.

Great service guys keep it up

The guys always are so helpful!!!

Very clean and professional. Staff is very friendly.

Very friendly! I asked for air in my tires and they got right to it! (:

Respectful and very caring workers.

Very polite, personable, and helpful.

Good service, fair price

Took my car in this morning. Great service!

Nice waiter friendly

Friendly and great service, very professional.

Great service

Was able to schedule an appointment online. Service work was completed quickly. There was remodeling going on inside while I was there so the waiting area wasnt fully functioning, no coffee, etc.

Great service and didnt take long at all to get my new tires. The manager was very helpful. Definitely a great location to visit if youre in the area

Great customer service. I have been going to Goodyear on Maplecrest for years. Never had a problem. The guys there are wonderful. Thank you

I needed 2 tires replaced quickly and they took care of what I needed.. Everything was handled very professionally.. I will definitely go back when tire services are needed..

Honest good service.

Excellent Service! Excellent Customer Service!!

So friendly and timely

Had a tire emergency with 2 tires leaking air when I returned home from work. Called Goodyear, as we always have in the past, and although they made no promises, they told me if I could get there they would see what they could do. Darius and Michelle were quick to take my info and get my car into a bay for inspection. Long story short, I walked-in at 4:30 and out by 6:00 with my car in tip top shape. This place has taken care of our family cars for years and have always been honest and up front with pricing. The one time they couldn’t fix our car, because they did not have a specialist for that repair, they helped me out when another garage was overcharging and misdiagnosing...saved us thousands! If you want honest service and a place who stands behind their work then go here.

Very customer friendly

These guys were friendly, knowledgeable, and honest. My car was overheating and after reading up about it, I thought that it was my thermostat. They couldve easily charged me for the replacement but after testing for a leak in the coolant system, they realized that I was low on antifreeze and so they just added more. I ended up getting my tires from them as well. I would definitely recommend them to anyone looking for a place to do maintenance or repairs on their car.

Guy working the counter (Dareius I think) was great, but I had an oil change scheduled for 1pm and, showed up at 12:55, and didnt get my car back until right at 3pm. And I was the only one in the waiting room when I got there. No tire rotation or anything, just an oil change, two full hours is tooo long. Very late getting back to work.

Ive been taking my car here for years for oil changes and car maintenance. Great experience so far. Weekends you can drop your car off with no appointment first come first serve. Where else in town can you do that? Also check out for coupons to save on services also. Thanks again mechanics at Goodyear Auto Service Center on 4512 Maplecrest Rd, Fort Wayne, Indiana.

I live this place. Not just for tires but also auto repair. Been going to Goodyear stores since 1998 and I have not had to return for the same problem but once and they honored their warranty.

Asked me 3 times to let them earn my business. Wanted to charge 170 for an alignment, when the shop I took my car to charged 69.99. I needed a control arm changed, part cost 138.99 they wanted to mark it up to 220. Both stabilizer rods, cost 35.99 marked up to 97 and change. EachAsked three times, not with mark ups like that. I would take my car here for a quick oil change, or 2 tires, if in a tight spot. Never again. Thats 100% mark up on parts..insane!!!!

Staff were super helpful and friendly, got a 29-point inspection and an oil change. Im satisfied with both services.

Have been there several times over the years. Good service. Nice tires. Not long waits. Have been satisfied or would not have continued to go there. Posted pics. After people asked if Walmt.had a service area and since they do not, Goodyear is just about 5 mins.West of there on hwy.37

Took my car here cause I couldnt figure out why the turn signal wasnt working. They charged me $300 to fix it and 20 minutes later the turn signal stopped working again. Called them up thinking they would be reasonable and all I got was well we replaced the part there is nothing we can do.

I didnt even go to this place but Google incorrectly stalks me. FIVE STARS!!

Good job everyone, 4 new tires only had to recheck air pressure once.

Great service

I went here a few days ago to get my tire patched. I was told it would be free and take 15-20 minutes. I go there and it took them 40 minutes to figure out, that they werent going to patch my tire. Instead they tried selling me some pricey tires so I politely declined and left. I WOULD NOT RECOMMEND THIS PLACE TO PEOPLE WITH LITTLE OR NO CAR KNOWLEDGE.

The staff was very nice, good service, very professional & they got the job done well & that is what I liked.I will return back.Thanks, Mjmistry.

They always have amazing customer service!! Very friendly staff, and you never feel like theyre bombarding you with upsells (like so many other oil change places). You can get coupons online, too. AND, they have fresh coffee and water, with decent WiFi and a bar height table with 6 standard outlets and 4 USB-A chargers. If you have to wait, you can get some work done! Ive never loved a place where I get my oil changed, but this Goodyear is great.

Jason and Jake run a pretty good shop here. Theyll tell it to you straight and not sell you what you dont need.

Theyre alright. They usually give pretty good service. Only services issue was that I was scheduled for a bunch of stuff and when I got there was told they were done. When I realized they only did one of the many things they were set for and asked them about it, they told me they were short staffed and could do it. Not only did they not tell me ahead of time about this, they didnt tell me after they only did part of the service. Other issue was that they broke my air filter housing and didnt tell me. I know this as I check this stuff too and know what it looked like going in. They several appts. later epoxied it to be fixed but that cost me time and money. Other than those isolated but frustrating issues theyve been OK.

I had recommended taking my moms vehicle here a few months ago to have some work done & they totally took advantage of her! Way overpriced! She lives out of town & had to get the work done to drive home. Then they didnt even fix it correctly! She later took it to her mechanic & he told her he would have only charged about $100. I will NEVER recommend this place again!

They know my family by name when we bring our cars in. Always nice

I worked for Goodyear as an employee and bought tires there. Now that I don’t work there they will not stand behind their warranty that I bought from them. I work for another tire store now and they refuse to sell Goodyear tires now I know why. They do not stand behind their warranties they sell for road hazard. I am glad not to work for that company no longer. I threw the warranty papers out because they are useless in the Chicago land area.

Thought the service was a little slow. Didnt like my radio station was changed.

They do a good job at a fair price.

Great service ask for Jason hes the man

Oil change took short amount of time and price was reasonable

Went in for brake light. They fixed up a 1400$ bill went to another mechanic and they said it only needed fluid. 15$ fix at Norms in new Haven. Worse most unhonest, service Ive ever had. Nick is a douch bag liar btw

Great mechanics

The staff there are great from the start when you walk in they warmly greet you and then listen to you when you say what the problem is and then they give you the choice to leave it there or stay if you choose to stay they will chat with you when they can and the head mechanic is very humbel and dose not make you feel stupid i will go there for any problem with my car

Got a patch done for free! Great service

Great customer service

They have always been honest and courteous.

New tires and alignment

Delicious prime rib.

Great customer service, competitive pricing, and fast service.

Poor judgment of inspections on tires.

Friendly, honest, and knowledgeable.

Mechanics are paid by commission.

Good reliable service

Didnt go here

Great staff