Might seem like common knowledge, but I highly recommend getting a quote for anything and everything before trusting them with your vehicle or business. I was charged $80.00 just for them to tell me what was wrong. Diagnostics elsewhere are not nearly as costly. I went to this place because I was newer in town and now sincerely regret it. There are plenty of other businesses that will treat you respectfully and want to help. I never leave reviews but considered this experience worth it to warn those wanting to find somewhere in Fort Wayne for the first time
Ive used A-1 Automotive in the past (20+ years ago) and theyve always done me right!!! I just recently took my 98 Mustang GT in for a drivability issues and a CEL. They diagnosed it the same day and took care of a few other issues that were unknown at the time. I even had them do a full tune-up the next morning as they wanted to keep the car over night to verify the issue was fixed. They had everything completed and repaired just as I had hoped and had the pricing of the repairs down to a minimum that was affordable. As to mention....Justin went above and beyond and removed the trailer hitch off the car for FREE!!! They also picked me up in a timely manner to get my vehicle back. Im very happy and pleased with A-1 and know that you will be too. Dont hesitate to call and get your vehicle repaired at one of the BEST shops in town....just cant beat the service and quality of work they perform. Thanks guys...keep up the great work!!!
Thank you so much, on my way home from vacation and i lost my serpentine belt, spent several hours looking for a mechanic that could fit it in. They were willing to make the time so that i could finish my 13 hour drive instead of waiting 3 days to get to home. Such a life saver!
Tasty food. Should have more vegan choices and know the menu better for ordering online or over the phone, but good.
Great people that do gd work
Good service well worth there asking price as of now I needed a few things done on my 05 kia rio and they made sure that they lived up to there word performance on my vehicle is now back to when the car was new they even made sure to think about the customers wile the snow was bad and kept the cars in tip top shape wile storing in his garage wile the snow fall was coming down. I suggest this place to anyone needing major repairs. theyre good.
I believe they have good, honest service. I have came to them multiple time this year for my Cadillac CTS and they have always taken care of me. I trust their work and their word. Very friendly group of guys that take the time to explain everything to you. I was recommended to them by someone who has brought his cars to them for over 15 years. I have price checked them against the competition and they come out on top every time. They will give you a courtesy ride, which is very helpful, and once when I dropped my car off to them for an extended period, they drove me all the way home to North Manchester! I definitely recommend A1 Automotive to the people of Fort Wayne.Thank you, guys, for always taking care of me.
I called to get a rough estimate on a repair for my truck and got the best help and advice that I needed. I cant remember the guys name who helped me. But just with their customer service I would refer anyone I know to go to a1 automotive. Because his advice helped me save $800!
This auto shop was recommended to us by some friends. They were honest they were reliable and they were very quick.
I brought my twelve year old vehicle in for evaluation of an engine problem that began while I was driving to Fort Wayne from Texas. Bill was outstanding in explaining what the mechanic found during a system diagnostic test. It was a simple fix and less than a day turn around to service my vehicle. I am overwhelmingly pleased with the way I way treated and the regard given to me and my vehicle.
A1 provided me honest car care 25 years ago when I least could afford to be gouged, and I have been with them ever since. A1 has a great community presence, with knowlegable, quality service that I highly recommend to all consumers be they in need of regular maintenance or collector level expertise.
Great guys, Brian always does an awesome job. Highly suggest going there if you need repairs!
I recently took my vehicle in for braking issues and had a great experience. They were able to work me into their busy schedule, found the issue quickly and worked with the suppliers to help with a warranty claim which saved me over $200. Thanks to the entire A1 team for making this happen!
This place is the best place to have work done on your vehicle Go see Bill
Although I didnt end up using their service because of my unique situation involving a hightop van with a potential fuel pump issue, they treated me with professionalism and respect and got me the help I needed quickly. I would definitely recommend this shop.
I cant say enough about A-1 and the great work they do. Ive been taking my 21 year old Mercury wagon there for over a decade now and they keep it running like it was brand new. Your life works great if you have a great doctor and a great mechanic. Go with A-1 like I have and your life is halfway perfect ;)
Awesome detailed orientated friendly knowledgeable staff. Detailed work on collector automobiles from rebuilds and all mechanical fixes too detailing on any vehicle. Best way in and out of complex on Harris road. Traffic is easy transit on West coliseum to grid lock depending on time of day. Across the street from napa auto parts..
This is the best repair shop for classic cars that I know of. Fair in pricing and oh so courteous. I recommend thrm highly.
Honest and professional been my mechanic for over 20 yearsTop shelf!!
Great need to go back
Very helpful people.
Had a thermostat fixed and the clip holding a hose was missing. I gave them the opportunity to help, they chose not to. Called summit city Chevy and they had one for 5$. Silly reason to lose a repeat customer.
I took my truck in for a leaking fuel line after I failed to remove my bed and drop the tank due to all the corrosion. They made easy and quick work of it and had me back on the road the next day. Highly recommended.
I took my van in to be repaired and had a great experience! Theyre very friendly and honest, I would definitely continue to do business with them.
Incredibly honest, fairly priced mechanics. They always, always do beyond excellent work for my vehicle, and its always done reasonably quickly at close to or less than the estimate they gave. These are the kind of guys that a true optimist would think of when the word mechanic is mentioned. They know what theyre doing and then a lot more - incredibly knowledgeable, great group of people to have work on your car. The kind of shop that will always do things right the first time, and then a little bit better. I cant stress enough how much trust Im willing to place in only this place - I dont write reviews often.
What do you look for when you think of automotive servicing? Knowledge? Honesty? Customer Service? A-1 Automotive hits all three. I took my vehicle to them as a first-time customer with a number of issues I wanted them to look into. Everyone I spoke to was friendly and able to fully explain the repairs my car required. They fixed the immediate issues for a fair price, and suggested I wait on fixing the remainder. Their recommendation was to consider selling the car instead of putting the money into ongoing repairs. I was impressed, and ultimately took their advice and transitioned into a new car. As you might expect- once my warranty expires, I wont take my vehicle anywhere else but here.
My experience with A1 was great. They fixed our 2004 Toyota Sienna that had developed an engine leak. We rely on our van everyday to run our kids to their activities and cant be with out it. They handled the repair quickly. Everyone at the shop seems so nice and you can just tell that they care about doing a good job and made sure we were happy. I highly recommend them!
Ive taken my Saturn to the guys at A-1 a couple of times now. Theyre very knowledgeable and good at what they do. Every time I took my car in, they had it repaired and ready to go the same day and their quotes are a little higher than what you pay ($5 - $20), but Im not complaining there. Theyre good at keeping you in the loop when diagnosing any problems and also suggesting how to proceed. This is a great business that will treat you fairly at a good price; I highly recommend going here.
They changed the oil and checked the check engine light that came on but I had talked to them about getting a new serpentine belt which was kinda ignored so minus one star. Good service, if not particularly quick. Id rather have quality service though
The service here is great. Service management takes the time to make the customer feel valued and answers all questions you may have. Key drop off available and they return calls. They do quality repairs.
Been coming here for years. Their customer service, expertise knowledge, and most importantly...their integrity are the reasons. Now my family and friends come and feel just the same. Id give A1 Automotive more than 5 stars if i could. Ask for Bill or Tim!
Probably the best service Ive ever had start to finish. Had a wheel bearing replaced and they did a great job. The staff was very friendly during what was somewhat of a stressful situation having my 4 year old daughter and my 4 month old also. They got me in right away on short notice, provided me a ride to the mall to kill time while the work was being done. Ill certainly be going back when the time comes.
A-1 continues to impress me. Very trustworthy. I have recommended them directly to my friends and family, and recommend them to you as well.
Good honest shop.Update from a year ago. I still cant say enough good about this shop. Great customer service, honest, and great work. If you are in the area I highly recommend A-1 Automotive!
These guys are the best! Ive had nothing but good experiences with A-1 in the many years that theyve been working on my vehicles. They are informative, ethical and very knowledgeable. I trust them.
Wonderful and honest auto repair shop! A-1 has worked on my boyfriends GTI multiple times and has always done an excellent job. Will continue to do business with them!
Best ever
Has the best experience ever! Great customer service, employees are very knowledgeable and great prices.
Great place to get your classic car or modern vehicle serviced!
Reliable, friendly service! Theyll keep your car running, guaranteed!
Simply amazing, friendly and fair, and very, very reasonable pricing. will recommend them to all my friends and use them for all my car issues from now on.
Friendly staff willing to help in anyway possible!
Great management and costumer service. The only place in fort wayne I will recomend
Our neighbor has custom work done here on this favorite little Chevy truck. They do it all.
Its has been a positive experience with car service
Honest group of mechanics!
Did what they said and military family is what I like thump up
They have always done great affordable repairs for my vehicles!
Top notch customer service and custom automotive repair
Very thorough and honest, will definitely be returning here!
Nice guys and great service!
Great service.
Quickly diagnosed my a/c problem and got my car finished sooner than I expected or needed.
Great service!
Great
Awesome