I bought my car and I’ve been getting regular maintenance done here for about three years. Never had any issues until last week. I was in for my routine oil change and I let my advisor Peter know that I could hear grinding noises coming from my brakes. He said they would do a 5 point inspection. He called me and told me the car was ready and that my brake pads were fine and that my pads still had a good 10,000 miles on them. I said to Peter, “ then why are they grinding”? He said to me that they did a 5 point inspection and brakes are fine. As soon as I drove off the lot my brakes were still grinding. I needed a second opinion. I couldn’t get my car to a different shop for 5 days so I had to park my car until then because my brakes were so bad! Went to the other shop, Best Deal Auto on Goshen Rd. I highly recommend! They told me my brake pads were visibly bad. They fixed my car thank goodness! I called Peter my advisor from Kelly automotive and had to leave a voicemail. I explained why I needed to hear back from him, that I was very unsatisfied with their service. I never heard back from them.

I originally had a great experience when buying my car but when we purchased our new vehicle we got a warranty that if you didnt use it you would get that amount taken off the car after a certain amount of time. Well that amount of time is up and we have not used it. We have called the store left messages trying to figure out how to get that $1,600.00 off of our vehicle loan now and no one will call us back from the finance department. We want to know if we need to schedule an appointment, if we need to bring anything with us and if both my husband and I need to be there since our work schedules are different. Not one person has called us back. They called to set up our scheduled service on our vehicle and I told the nice lady we were going somewhere else and what was going on, she even tried to get them to call us back and nothing over several weeks to a month now. I even gave email said they could text us or email if it was easier and still nothing.

Had a air bag recall and call them got appoinment and was very quickly in and out they was great service and they was very nice staff of people

I dealt with a very nice saleswoman who worked with me and went over all my options. She was very friendly, fair and helpful. She gave me her honest opinions of the cars in inventory and helped me pick what we both thought was the best deal. Im not a car person and it was a very good car buying experience.

They diagnosed and fixed an issue I was having with my electrical system that impacted both my lights and my alarm system. Between being overbooked and ordering parts, it took a lot longer than expected but everything works great now.

This place only puts good reviews on here. My exsperiance with Kelly was not good. I was lyed to about options, price, etc. Never will do buissness with them again. Worst purchase Ive ever made.

JaSean and I thank Nicholas Gates for making this first experience of renting to own a car a positive one. Thank you for taking the time to consider are feelings. We greatly appreciate the care, service & hospitality.

Was called yesterday asking if I would be interested in trading cars because their inventory of used one owner cars was very low. I told them I would entertain that and setup an appointment for the next day....well guess what...we left with a 2021 Acadia Denali with 5 miles. I highly recommend this dealership...this is the 3rd car that we have purchased here.

Dropped my car off for routine oil change. Every one always so warm and helpful. Took advantage of my free car wash. First rate service and hospitality.

I took my Car in for an oil change, tire patch and to have my headlight bulb replaced. Upon getting there I was told my engine light was on and Kyle thought it was something that needed to be check out right away. I asked him how much to diagnosed I was told 100.00 only to get a call a few hours later saying it was 200.00 and they needed another 200.00 to tell me what was wrong with my car. (My car was running perfectly fine). I told him I wasnt paying 400.00 for him to diagnosed it because my car was running fine with no problems and asked how did 100 turn into 200. He said it took longer than normal to look at. I didnt argue and just paid my bill. Not even a week later my car is running loud like a race car. I only drove the car a few times since I picked it up because I am currently working from home. I call the dealership hoping they would make it right with me and I was completely disappointed. I used then for years only to be told I had to pay to see what was wrong with it. He said it would be 100 maybe more depending on how long it would take them and that it didnt sound like anything they did, but would pay for it if it was caused by them. I know that they were going to tell me it wasnt their fault and I would be stuck with another big bill for something they caused. I told him he should look at it for free and then we can go from there and he told me no he cant do it for free. They lost a long time customer.

Well I finally got my truck out of the worst service department I have ever been to, took 5 and 1/2 weeks and $18,774.00 for a long block and 8 new injectors . went to pay to get it back, wrote the check out, but being from out of state, they took another 4 hours to conferm that my check was good, phone # is on check, service writer was never helpful or his boss,went as far as calling the 1-800 gmc # to get help, worst service department ever. I’ve talked to other customers that were not happy with themBobby Forbes

My vehicle was taken cared of promptly and professionally.

Bought my first car, a 1989 Buick Lesabre at Kelleys at 17 yrs old. I was treated great as a teenager, and they still treat me and so many others from our community well. Great family business, serving customers for a long time. Great job!

Worst oil change ever. 2 hours and hustled out of there like I was a convict, never updated on anything. Im not kidding, just an oil change.

Simple, easy, and efficient. Great job and I will use their service again.

Was a very pleasant experience with very friendly and helpful staff. Roger was very nice to work with and a big help with everything.

Logan was such a great help and made my car purchase super easy. He wasn’t pushy or rushing me Into anything and totally worked around my budget. Bruce was also super helpful and nice. Highly recommend Logan. Thanks for everything!

I bought a new-to-me SUV through Mike Rosine, who was super helpful and provided excellent service. We have been very happy to have his help throughout the process.

A pleasant car buying experience overall. Salesman Jason Alt was professional and courteous without a high pressure approach. Everyone from Finance to Service greeted me like I was part of the family. Kelley Cadillac is all class!

James was Great!He guided us to the exact car we were looking for and made the buying process a breeze. We definitely will see James at Kelly Automotive to purchase our next vehicle.

Doug was my salesman and made everything as smooth as possible for me! I lost my previous vehicle to Hurricane Harvey and he was able to find me the perfect fit in my limited time here. The finance department did a great job at finding me the best rate and payment to meet my needs. Josh helped me with all my financial questions perfectly. Thank you! Kelley Automotive is the best option for car shopping, no doubt.

Kenny Erhard was great from the time I started talking to him. I initially talked to his assistant and she was wonderful. I had actually meant to call a different dealership, but once I started talking to them, I decided to stick with it. I told him what I wanted and I was told that I had no credit. Danny worked hard to help me get financed. They ended up getting me into a vehicle that was a year newer than I wanted. All in all it was a great experience. No one was pushy and they listened to exactly what I wanted. My own car was on its last leg and with snow and holidays coming up, I couldnt stay with my old car. Everyone I came into contact with was very nice and gracious. This is the first time I truly enjoyed buying a car. Thank you!

I called the store and told them I was looking to buy a new car soon. They asked what kind and told me to go to bill when I decided to go look at new cars. Bill is such a kind guy! He helped me find the car of my dreams and so far I have had no problems with it. The process he made it simple and easy! I was in and out and on my way with my new car. Everyone is super friendly there and make you feel really welcomed!

Great team out there!

I am so glad we found Kellys!!!! Do you know how hard it is to find honest mechanics and an honest shop? We found it here! Have had our cars worked on several times here, and when a fix was minor, they didnt even charge us! Thats how you run a business and get people to return!!! When our son was looking to buy his first car, we took it there to have them go over it. The car was a mess (looked good on the outside) internally. They didnt charge us and told us to run from this car. Honesty gets you everywhere!!! Honesty and reliability!!! Thats what you get with Kellys automotive.I read the previous reviews....everyone 5 stars except one. And reading Kristopher R.s review, makes me wonder about his ethics anyway. Go back to LA. Moron.

Kenny was the perfect combination of relaxed but aggressive. He knew of our budget, of our building credit but also how much we loved the car we chose. He worked with us and worked with the financial manager Josh until both sides were happy and we drove off in the car that night, leaving the trade in behind. The entire staff was welcoming, professional and made sure we weren’t getting into a payment we couldn’t afford but made sense in our negative equity trade situation. It was the better more reliable choice for our family. They definitely earned our business in the future.

Michael “Bud” Edgerton is extremely personable, knowledgeable, and helpful. If you visit, ask for him by name.

Helpful staff

This is about the Ford group in Decatur, IN. I bought a used vehicle from them 5 months ago and have had 5 different issues with it. I love the car, and wish they would give me some slack on the repairs. The sales manager was not sympathetic, immediately went on the defensive and let me know I was just out of luck. I went to Tom Kelly because of his reputation for fairness. I guess that must be a thing of the past. So disappointedThey have been very helpful at the Chevrolet side in the past.

The customer service was amazing here when I went to purchase my 2007 Dodge ram. Showed me all the paperwork on the vehicle, and worked with me. The stayed in contact efficiently with me during my purchasing with the delay in my work to bank communication to get me financed with the start of my new job. Gene was very polite and determined to make sure I got a vehicle that would work for my family and myself during my two hour trips to Ohio in the winter. Josh made sure all of my finance paperwork was correct and had it all squared away for me to sign and drive away in my new truck. I will for sure give my first look to buying another vehicle to them when that time comes, and would recommend them to anyone.

Tried to purchase a 2012 Encore, would have purchased the car, but to ac did not cool properly. They tried to BS us and say there was nothing wrong. I was told they put it in the shop the next morning, had it checked out and was cooling to 40 degrees. Without notice I return at noon the following day. With an air conditioning thermometer it would only cool to 60 degrees. Salesman said he would let the used car manager know but didn’t expect them to do anything. Never heard back. This is not the same car dealer asthe past. They will lie and sale you junk. I purchased 4 cars from them in the past, but never again

I purchased my used vehicle from Mark Williams April 23, 2018. I will definitely recommend Mark to anyone purchasing a new or used vehicle. He was patient, thorough and considerate with us. After the sale, he spent a lot of time explaining the features of the car and loading the appropriate apps to my phone. I was very satisfied with his service. Thank you Mark!

I went to Kelley to check out a 2016 Ford Fusion I saw online. I was immediately greeted by my salesperson Andrew upon arriving. Throughout the visit he did well at answering any questions I had and helping me get into the car I wanted.They were willing to work with me on my trade in to get a deal I was able to afford. When it looked like we may not be able to work out a deal on the Fusion, he was doing his best to show me similar cars I might want, even though it was a rainy day.All of the staff were very friendly and not overly pushy as far as salespeople go. When it came to their protection packages and warranties I declined and wasn’t pushed into anything I couldn’t afford. I did however want a remote starter installed and Andrew was very helpful in setting that up with their service department at an affordable price.Even after the deal was done Andrew stuck around to help me move my stuff out of my old car and into the new one. Overall it was a great experience and I’m looking forward to the free car washes!

Love the car and purchased it for a fair price. The only glitch..... I called ahead to make sure the car I wanted to see was still on the lot since I was traveling an hour and a half to see it. When I arrived I was informed the car had sold. My salesman was helpful, and I ended up purchasing a different car. So.... In the eyes of the dealer, telling me the car was still there worked in their favor.

I had the Awesome pleasure of working with Mark Williams at Tom Kelly! Ive bought a few cars there and NEVER received the service, guidance, NO pressure, genuine concern of my needs & wants from a salesman as I had with Mark! From the time we met my experience was Amazing! I left with the full knowledge of what I was buying financially & ALL the amazing benefits that came in my vehicle which was an overload! The Most Amazing Experience Ive had!!

Mark at Kelly was great! Honest, straight to the point and will not steer you in the wrong direction. He was really thorough will all the purchasing and leasing options available to us. The experience overall was great! We look forward to building a long lasting relationship with Mark and the Kelly Automotive Group.

Went to the SuperStore to test drive a car. I bought my last car at Saturn, and got that serviced at Kelley so wanted to stop there first. They ended up having one I really liked, so we decided to purchase. Doug and Michael were very helpful and nice. Doug was good about letting me look on my own, and they still utilize the Saturn no-haggle policy, which I appreciate. They were very patient with us while we filled out forms, and made the process as painless as possible. Thanks!!! :)

Received a very warm welcome from all the people at Kelly Superstore. Bill was very professional and knowledgeable as well as kind and respectful. He found us a great SUV. Jeff did an awesome job of taking care of all the paperwork & financial stuff. Looking forward to enjoying our new acquisitionMatthew Paetz

Best in town! They do what it takes to make the customer happy. I have never had such an amazing experience with any other dealership. They really went above and beyond to make me feel comfortable and found me exactly what I wanted with the requirements I had. Thanks Pat and Jeff!

We had a great experience with our purchase of our 2015 Buick Enclave!Mark Williams was very pleasant and knowledgeable with no pressure at all. He explained all the many features of the car, paired my phone, and helped us get set up with Onstar for our trial period. Mark is without a doubt the best auto sales associate I have ever experienced!I would highly recommend Mark to anyone looking for a great vehicle and an awesome dealership! Kelley Chevrolet rocks!

Bill Uptgraft was great, he made it a very seamless process. Financing approval was completed the same day and we were able to pick up the car next day. Loved all the extras they gave us with the car as well! The staff was extremely helpful and friendly and although we had done our research were able to answer any questions we had. Will definitely shop here again!!

The staff at Tom Kelly Buick were all very gracious while my sister and I waited for Bill my salesman to finish with the customer ahead of me. Asking us to have a seat at a table and asking if we would like something to drink while we waited. Bill was very professional and made my transaction along with the financial officer very quick. ..informative. ..and FUN.....Love all the perks of the coupon book and free car washes...and especially the guided tour for the location for service of my vehicle and location of the car wash.....I definitely will send anyone I know that is looking for a vehicle to this dealership.......LOVE THEM

They are definitely the only automotive company I’ll ever go back to. Easy to work with and they try to help you out like your their family not just a person looking to do business with them. Kelly automotive group is there to provide for you and not for themselves. I realized when purchasing my vehicle though Mark Williams & Brook Allen they care more about me and what I wanted to do and didn’t focus on just trying to make the sale happen. I appreciate what this company has done for me because service like that is just not around anymore. At this company no matter what you will be treated with the up most respect and leave knowing you now have a new family to return back to when your ready for a new vehicle. Thanks again Mark & Brook for everything this weekend and I will definitely be coming back for my next.

Kenny was great! Very informative, not pushy, and had my best interest in mind when looking for and purchasing my vehicle. He gave all available options and didn’t push for the more expensive packages. Overall great experience.

Salesman was top notch. Very friendly and interactive. On the test drive, he explained the working element and details of the truck. We did not feel high pressured at all. Would recommend Doug and the Kelley Super Store to others if we lived in this area. The 3 hr drive to get here was with it.

Best car buying experience of my life! I bought a compact suv sight unseen off their website. Streamlined everything. No issues whatsoever. Professional and competent. Amazing! Best dealership in Indiana!

Awesome experience!! I was nervous about purchasing a newer car. Was not looking forward to having a car payment. Ernie Crowder made me feel at ease through the whole process. He was very honest, friendly, & knowledgeable. I also appreciated Mike Hamilton. He made the paperwork process easy to understand.

We had a fantastic experience with Kenny at Kelley Automotive. It was our first time buying a car on our own, and he made it super easy. I loved that I was able to look at their inventory online. We told him which car we wanted to look drive and were able to test drive it right away. I would definitely recommended Kelley!

We have been long term Kelley customers. All the staff members are very professional and friendly. Our salesman Mark Williams is such an awesome guy! Always looking out for what’s best for the customer and making sure we get the best deal! Love doing business with Kelley Automotive and Mark!

Over-all good experience. First time at Kelley Superstore - called & spoke with Michele, she connected us with Joe Luckey - who had our vehicle ready for us when we arrived. Would have liked to have done a little better on the trade in or have been offered something to compensate for lesser trade in value. That was the only disappointment. I would recommend Kelly Superstore to anyone whos in the market for a vehicle.

Mark Williams and Stephanie are AWESOME!!! They helped us get two new vehicles in the price range we needed! I highly recommended them! Great customer service too!

My experience with Kelley Automotive was great. I worked with Bill Uptgraft and he was very welcoming and professional, and treated me with the utmost respect. The car deal was definitely fair; I feel that I got the most for my money. I would definitely consider returning to Kelley for future car purchases in the future if I’m living in the Fort Wayne area.

Bill was great helping with our new purchase! Thanks for the nice experience. We were so satisfied that we returned 2 weeks later and purchased the second car....thanks Bill and Kelley Automotive in Ft. Wayne!

We had Mark Williams and he was awesome. He helped us out with everything we needed. Very responsive. All around great! I would recommend him to anyone. Thanks!

Cody was absolutely professional. All of my questions were answered and explained. They put me in the exact car that I wanted. The whole process was fast and easy. I would highly recommend Kelly Automotive to anyone looking for a new vehicle. Cody Phillippe is a great salesman.

Went above & beyond our expectations! Our salesman Bill was super nice! Great price, their vehicles are just how they describe them on the internet! No surprises when you get there! We drove 2 1/2 hours to get there, worth every minute! I highly recommend this dealer if you are looking for a nice vehicle!

My first thought was totally incorrect. The crew at Kelly Automotive took care of me and my wife. They helped us find the car we wanted, took time to explain every question we had. Showed patience with us during our journey to find our new ride. Also want to thank Pat Hynes for being there and helping us every step of the way.

I was supposed to sign for a different vehicle at a different dealer the day I contacted Kelley. The car at Kelley was the same but a year newer with lower miles. I don’t have a lot of time in my schedule and live an hour from the dealer. They were able to get my monthly payment pretty close to the other vehicle I was looking at even with the price difference. Was in and out in a couple hours. I’ve had some rough experiences with dealers in the past. Will definitely be going back when I’m ready to buy again!

Mark Williams worked diligently to get me into my SS Camaro. He was thorough explaining the vehicle, options and warranty information. Treated me and my wife excellent. We will buy from this dealership again. Thanks to everyone at Tom Kelley.

We got a good deal on our new van. Not too pushy on the sale end of it.

The Kelley group made car buying a great experience. Easy to deal with and great customer service. Thanks to my Sales Rep. Bill, we found the exact car we were looking for and purchased it..! I have purchased 3 vehicles from Kelley and will always consider them first!

We had a really great guy named Ernie who sold us our truck. He did all that he could to get us the best deal and the best truck for our purpose. Thanks a lot Ernie, your the best! Kelly Automotive Superstore in the 14/69 Auto mall is the place to go for really nice people and a great real when buying a good used car, or truck.

Mark with Kelley Automotive has been so easy to work with. You can tell he definitely cares about his customers and is willing to do anything possible to make the car buying experience great. I would definitely recommend purchasing your next car at Kelley Automotive. The process was quick, easy, and and stress free!

Very helpful, very respectful no pressure sale for me, good deal good car.

Ernie was a really great sales person. The process went super fast. The only thing was that I have only had my vehicle 30 Days and I am left with a bill to get it fixed. They did agree to pay half, but my rotors were bad all the way around. Please! just make sure your vehicles are checked before you purchase. People should not have to come out of pocket within the first 30 Days of purchasing a vehicle. Definitely a learning experience for me.

We can’t say enough about the Excellent Service we received at Kelley Chevrolet! Arturo went above and beyond to find us the perfect replacement vehicle! Everyone at this Dealership was Friendly, Courteous and Extremely Helpful! Thank you Chuck, Arturo, Mike, Brandon and Thomas!

Great

I felt good about the quality of vehicle I purchased. Cody was an excellent salesperson. Felt like I was treated respectfully and give a very good deal! I love having FREE carwashes for my car! The process was pretty straight forward and relatively easy.

Mark Williams was very knowledgeable and was great with our dealings as far as what car would fit my grandsons needs. When a blemish was pointed out he offered a quick and satisfactory solution. I would definitely recommend him to anyone looking for a vehicle.

Salesman Kenny and his team were great to work with. The online price was as advertised, the office was simple and clean, and everyone seemed to genuinely want to help me get a good deal at a fair price. I came from two states over (PA), and Im glad I did.

Very good experience my salesman Mark Williams was very over the top very polite and friendly. Explained everything to me introduced me to meet other contacts that I might need. He took his time on getting my on star set up. I WOULD highly recommend him to anyone else that is looking to buy a car. It was a pleasure doing business with him and looking forward to meeting again. Thank for my beautiful car. Suncerely, Cyndy Mix

Very excellent place when buying a vehicle. A big thank you to Mr. Doug Butler for his efforts in making the process very smooth and easy. High quality vehicles with professional service.

Mark was great to work with. He drove across town on two separate occasions from the other lot to work with me. He was clear on his communication, and I got the vehicle I had been searching for. Thank you Mark!!

Fast service

Theyre awesome. Loved them since my first Tahoe when I was 5.

Pat Hynes was great through out the whole process. He never once was pushy and has showed us multiple vehicles through out the year, until finally finding the one we bought. We will definitely be returning to him for a future purchase!

Kenny was great! Honest, friendly, accommodating & did all he could to get the vehicle for us at the price we needed. Highly recommend him

This has been my best car buying experience EVER!!!!! Andrew Anderson took such great care of me. He spent so much time with my husband and I. He explained everything step by step and answered all our questions. Biggest thing is he was​ honest. It was not about the sale but about my happiness with the car. Thanks Andrew. You ROCK!!!

Just met Joe luckey at the automotive Superstore and he made our car buying experience very simple. My elderly parents had a few particular needs and Joe went out of his way to show us a car, and never pressured us to buy. This is our second Kelly purchase recently and this is where we will start looking for any future trades.

Very quick and to the point. Joe (the sales person) and Kelley management listened to me and delivered the goods. Most happy shopping experience that I am sharing with family and friends.

Jeff and pat were really awesome to work with. They did everything they could to get me in a comfortable payment. Im loving my new 2016 chevy Malibu! Thanks guys!

I had an excellent experience in purchasing the 2016 Buick LaCrosse. Doug Butler, who had sold me the car I traded in, was friendly, informative, and professional. I feel very fortunate that Doug was there when my wife and I came looking again for a good used car to purchase. I was also impressed with the professionalism of Jeff Johnson who guided me through the financing process. I will no doubt contact Doug Butler first when it comes time to upgrade my wifes vehicle in a year or so. I am confident he will find her the right vehicle as he has done twice for me.Greg Fumarolo

Bought a certified car, been in the shop 3 times now $1400 in additional charges for a $10,000 CAR. ALREADY REPAIRED ITEMS THAT WERE NOT BROKE when they fixed other things with the car. I have used Kelly since i purchased my first ever car from him. Too disappointed in the no one cares attitude that the dealership now has. I would think Dad would be ashamed.

Had a great experience at Kelley. Great staff and nice clean facility. Worked with Ernie Crowder, what a super guy. Josh in finance was super personable and sincere. I would recommend these folks to anyone. Shop Kelley!!

Mark was awesome to work with. Took his time with us to make sure we had the best deal we could get. Would buy from them again

Mark Williams was great to work with when we were purchasing a car this weekend. He is very knowledgeable about the Buick Regal GS that we test drove. He also was as helpful as he could be with the BMW 328i that we ended up purchasing.

The salesman, Ernie Crowder was top notch in helping pick out my vehicle. I knew what price range I was looking for, and wanted anything but a minivan. Ernie hooked me up with a crossover vehicle that I absolutely adore!! Plenty of room for all the family and sporty enough to take on adventures like camping trips. I send all my friends to see him!

My family has been using Kelley for their automotive needs for quite some time, but this was my first time. I was greatly impressed by their friendliness and customer service towards me. I worked with Pat Heine, whom I highly recommend. I looked at a few different vehicles with him but never felt pressured into any of them. Pat even took me to the Decatuer dealership to look at a car that wasnt at the 14/69 auto mall (keep in mind this is a little over an hour round trip). Once I finally decided on a car, Pat helped me get all my paperwork ready since this was my first time financing a car. Once I was ready, their finance manager Nick helped me finalize everything with the bank. Great job Kelley! Keep up the fantastic service!

Mark Williams was our salesperson. He listened to our requests and then used this information to help us find our new vehicle. Mark was very knowledgeable and professional and relayed good information regarding the features of the cars and incentives available for new cars. We did purchase a new vehicle after learning about the rebates and incentives and finding a vehicle that met our needs.

Chris Snyder was great to work with, no pressure salesman and very knowlegdable about all the products they had to offer. It was a pleasant experience purchasing from Kelly Automotive Group and I felt like I was treated fairly with my trade-in and purchase of a used truck. Chris took the time to explain the coverage, the service offerings, and all the benefits from buying from Kelly. I will definitely contact Chris and the Kelly Automotive Group in the future when the time comes to purchase another vehicle.

Salesman was very professional and polite. He talked to me before I got there and knew what I wanted. Took time during a test drive to show me the features. Then he also followed up after to see if I had any questions. Awesome job, awesome car!!

Ive worked with Denny Waybright before and once again I received excellent service. There is such a great selection so I was able to be picky while still finding my perfect car. Denny was patient and explained everything thoroughly. They even stayed a bit late so that I could take the car home that day! Go see Denny at Tom Kelly at the 14/69 auto mall on Illinois road!

Mark Williams was great at giving us all the information needed to buy our car. He was patient and very informative. I would definitely recommend him for any one looking to buy!

Pat Hynes and Michael Hamilton did a awesome job helping me get into the car I wanted. They went above and beyond to solve some problems and figure out a solution. I really appreciate their help and fully recommend them .

Awesome sales and finance team! These guys were able to get me in the perfect vehicle for my family. Id recommend the sales team to anyone looming to purchase a different vehicle.

Our Salesman was Ernie Crowder, after being at 3 other dealerships and feeling like we were being attacked, we found Ernie. Nicest guy, professional and friendly, not a hard sell kind of guy. Everything went smoothly, he helped us find the right car and went above and beyond our expectations. If you go there, ask for Ernie, you will have a pleasant surprise.

Service was excellent! Everyone was very friendly and knowledgeable about all questions that were asked. The representatives seemed very trustworthy. Would definitely recommend and come back for future purchases!

Awesome customer service!! Flew in from Texas to buy a truck from them, only because the customer service was superior and the price couldn’t be beat! I hadn’t even seen the truck in person, so Andrew made sure everything was perfect with it before I flew in.Thanks again

We had a horrible experience at another dealership the day before we found Kelley Automotive, however I am so glad we didnt buy a car with the other dealership because Kelley Automotive was fabulous!!! This was the easiest car buying experience I have ever had!!! We drove from Indianapolis, just to buy our Nissan Rouge and because the experience was so great we will be back to buy future vehicles!!! Well worth the over 2 hour drive!!!

Mark W. was very helpful with my purchase. Very knowledgeable and customer service oriented. If youre in the market for a vehicle, I highly reccomend him and the rest of the Kelley team. I will do business with them again.