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Arrow Auto Body
808 W Coliseum Blvd, Fort Wayne, IN 46808, United States
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Arrow Auto Body
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Al
Review №1

I went here for some body work after getting into a car accident last December and they did great work. They were pretty busy so I wasn’t able to get an appointment right away but once they got my car in it was fixed way quicker than expected. Bumper, fender, hood and headlight assembly were repaired on my Acura TL and my car came back looking better than it did before the accident. I also had them buff out my other headlight and it looked like new. I’ll definitely be going back if I ever need body work done again.

Ty
Review №2

Amazing service and attention to detail with repairs. They even went above and beyond to ensure my suspension wasnt damaged. Friendly staff and theyre very upfront about costs/timeframe for repairs. Would definitely recommend going here!

Mi
Review №3

Always get the best customer service here! Fabulous work!

Da
Review №4

I was a first-time customer to Arrow Auto Body, and (in hopes I will not need their services for some time) will be a lifetime customer. They far exceeded my expectations on every level. (they even had my car done a day early) If I could give Arrow Auto Body more than 5 stars I would, they can have all the stars they want. I would unequivocally, and without hesitation recommend Arrow Auto Body to anyone and everyone. I find great comfort in knowing, should anything happen to my vehicle in the future I can call Arrow Auto Body and rest easy. Best choice I’ve made in a while.

Co
Review №5

If I could give more than 5 stars I would. If you need your car repaired after an accident I highly recommend Arrow. They communicated with me constantly throughout the whole process and got the job done very fast. My car looks great and they even cleaned the inside and outside of my car. I highly recommend Arrow and I’m very pleased with their work and professionalism.

Gr
Review №6

Good honest people. Kept me informed on their progress. Excellent work. Even found issues Id missed. Would heartily recommend them!

Je
Review №7

Used them before, great job delivered as promised.

ni
Review №8

Excellent service. Would highly recommend.

ak
Review №9

I had a fantastic experience at Arrow Auto Body. My drivers side front door needed to be replaced because of an accident, and they did excellent work on it. On top of that, the service I received from the receptionists was nothing short of superb, keeping in touch with me throughout the process as well as making sure I got into a rental car the day I brought mine into Arrow. I highly recommend them.

Ga
Review №10

Donna was easy to work with. She was very communicative through the whole process and they even clean your car out before they give it back to you! I highly recommend Arrow Auto Body.

Sh
Review №11

I have used arrow auto body 2 times now and i cant say enough about them !! From Donna in the office to tim in the back they are awesome ! Super friendly!

Je
Review №12

The staff at Arrow Auto body are all very friendly and welcoming. They were very flexible with evaluating my new car. They provided a quick turnaround estimate and scheduling an appointment to fix it. They did an excellent job of buffing and painting over a very deep scratch along with changing out the front grill. Very impressed with their work and customer service. Will use them again if needed and would recommend to family and friends.

Ph
Review №13

Arrow Auto Body repaired a minor dent on a vehicle and their workmanship was excellent. This was unknown local business for me and I am extremely happy I chose Arrow Auto Body. The front office staff was very professional and courteous. If auto body work is required in the future, Arrow Auto Body would be my first choice.

Sh
Review №14

I chose Arrow Auto Body to repair damage to a rear quarter panel on my vehicle. The repair required replacing and painting the panel, and paint blending of the area surrounding the panel. Arrow performed the work in an exceptional manner, restoring my vehicle to its original condition. I found the Staff members at Arrow to be professional, curteous, conscientious, and focused on customer service. I highly recommend Arrow Auto Body.

Re
Review №15

Had a wonderful experience in unexpected circumstances. Folks are polite and very informative, keeping us updated on all the communications from insurance company. All seem very experienced and concerned to get cars back on the road. I hope to not have any busted cars, but if I do there is no other place Id go. Thanks Arrow staff...

Ch
Review №16

Absolutely fantastic service and work. Extremely professional and was able to communicate with my insurance and take so much stress of dealing with the insurance off my plate. Work is fantastic and looks great! I highly recommend them for amazing customer service and body work.

Br
Review №17

Someone had hit our sons car in the bumper! We took it to 2 places and they were asking for almost 800 dollars to fix. We heard about arrow thru a friend and brought our car here. 650 dollars. What a relief! Picked up the car today and it looks Fantastic! You cant even tell it was hit. Will definitely use arrow in the future. Very friendly and professional.

Mg
Review №18

I was struggling trying to find a reliable body shop to take my Highlinder to get it fix until I found arrow body shop; this place it’s great! It is small shop, but it is hands on. I love the way they help me to find my rental car while my SUV was at the shop. Their team is awesome! They take the time to help and answer all the questions you might have, for example: finding a rental car at affordable price to mention one among others. I would definitely recommend this place!Thank you Mr. Tim and Donna (all the team 😉)

Ja
Review №19

Ive been here more than once fore repairs. They do great work at an affordable price.

Sa
Review №20

The body work done on my car was divine! On top of the stellar job done, Donna was an absolute godsend keeping me updated throughout the process. Im sure I annoyed the heck out of her by calling everyday but she never once sounded annoyed or unpleasant. Tim volunteered to stay late one evening to finish the work knowing I was desperately wanting my car back. I cannot recommend them enough for their excellent work and above-the-top customer service. 10 out of 10 will use them again for any auto needs!

Ma
Review №21

Just a quick review to express my thanks to Arrow Auto Body for their excellent work on my vehicle! I could not be happier and would absolutely recommend anyone who needs body work done at a reasonable rate and quickly, not hesitate to give them a call. Also they are very professional and the kind of people I believe you can trust!Thanks again!!

FW
Review №22

We have been going to Arrow since 1978. Most recently, they fixed up my Mini after a parking lot accident. Excellent work, I just some compliments today! They have fixed our European, Japanese, American autos. Quality to the end; we very much recommend them!!

Ga
Review №23

Great service, twice they repaired damage to my Lincoln and they played a huge part in the restoration of my husbands Mustang that he bought new in 1966.

Je
Review №24

I have never encountered such friendly service and timely repairs! From the first call to finish, I felt like my needs were #1. I was informed of what was happening with my repairs every step of the way. I experienced ZERO pressure or stress throughout the process. I would recommend Arrow Auto Body, Inc to ANYONE needing repairs!

Ro
Review №25

Brought my 1 year old car in for chip touch up where rocks had hit. The owner, Tim was very helpful and very knowledgeable! The service was great and the finished product was amazing! He even gave me the touch up paint to do myself in the future! Best part was it was affordable! Thanks Tim!

Je
Review №26

I was just a girl sitting in her little red car...not seeing the light post in front of it and smashing my bumper. These guys did an amazing job in a timely fashion! And then cleaned the inside! Front desk lady was soooo super awesome and helped me throughout the insurance process. Easy peasy! Even helped me with the whole duh I need to rent a car!

Ca
Review №27

I was in a bind. Borrowed my Fathers car for a week. A freak storm came and a branch dented the hood of my Fathers car. They got me in right away. Very friendly staff and knowledgeable. Got me in right away and fixed within a couple of hours. I liked that the explained all costs and costs if the first stage didnt work. The price was way under the insurance deductible. Would recommend to anyone.

li
Review №28

I went in because some neighborhood kids spray painted my car. The staff was very warm and friendly, they helped me out right on the spot, and my car looks great. I can not sing their praises enough. I will be sending everyone I know their way!

Ch
Review №29

They removed a deep door ding from our silver Enclave and made it look showroom new again. Really gorgeous work done and no hesitation to use them again. Very friendly and highly recommend.

An
Review №30

Took in my 2006 BMW 325xi, I got hit on the left side fender. When it came out the shop it looked brand new! They were so kind that they gave my car a quick vacuum. Best body shop in town!

Ja
Review №31

Im so glad one of my buddies recommended my wife and I to take our 2015 Toyota Camry to Arrow Auto Body. The best service we could ever ask for. No worries what so ever talk about a bad situation turned into an excellent one. Cant thank them enough. I would highly recommend Arrow Auto Body.

Jo
Review №32

I have had two vehicles repaired at Arrow Auto Body. Their staff was friendly and helpful. They worked with the insurance company to handle the details for the cost estimate and for providing a rental car. The repair work was excellent and done on time. I would recommend Arrow Auto Body over any of the large repair shops

De
Review №33

Wouldnt go anywhere else!! Tim and Donna are the BEST!!!

li
Review №34

I got my car back and it looks great! It was done in less than 3 days and it is like the little accident never happened. They are also super nice!

Co
Review №35

Very friendly staff who did an amazing job. I highly recommend them! I would give them a 6/5 if I could.

Ni
Review №36

They did an amazing job! They even got the work done a day early and cleaned up the inside of my vehicle. Great service and response time. Highly recommend Arrow Auto Body!!!

Pr
Review №37

I went to fix the passenger side door of my car at Arrow Auto Body today after reading good reviews on Google. A gentleman greeted us with a smile, took one look at the problem, and fixed it in a manner that exceeded our expectations. He was skilled, conscientious, professional, and treated us as he would want to be treated. My hats off to Arrow Auto Body.Update 2 weeks later: I returned today to fix another problem on the right front fender. This time, a gentleman named Carl met me and solved the problem right away. Again, very competent, conscientious, honest and kind. Arrow Auto Body is as straight as an arrow.

Ka
Review №38

I was in a minor accident that left me needing a replacement door on my familys main vehicle. The other party agreed to pay the damage, but asked me to shop around for the best deal. Not only was Arrow the best deal out of 5 different body shops around town, they were the only shop who seemed to listen and care. Donna tookinto consideration that I was waiting with my two kids (1 and 4) and emailed me the estimate after they got all of my information. She was the first person to let me know that the door would have to be replaced, that it wasnt closing properly, but she also took the time to find a door in our price range. They were always quick to respond to my questions and adjustments, thorough in explaining what was necessary to replace versus what was cosmetic, and very timely in getting the repairs done. I know that if I ever need work done again, Ill be back to Arrow Auto Body!

Lu
Review №39

Great service, great people, reasonably priced and will treat your car like their own. I will definitely keep choosing Arrow auto body over the competition.

Er
Review №40

What an awesome experience! Tim and Donna treated me and my vehicle like family. My experience at Arrow Auto Body was professional, timely, and detailed. I would highly recommend them to friends and family. I hope I never get into another accident! But if I do, Arrow Auto Body will get my business again!

An
Review №41

Wonderful friendly staff that takes care of everything. This is the third time my vehicle has been hit and I have taken it to Arrow each time because I know that we will be happy with the service. Thank you for taking the stress out of this stressful situation!

Ch
Review №42

I had damage from a tree branch falling on my car. they repaired the damage, blended the pain into the fenders so I cant tell any thing as even been painted its perfect.. Just like new. THEN when I get into the car OMG. it looked like the detailed the inside. it hasnt been this clean since it was new... Im very very happy with my service from these guys.

Je
Review №43

After running over a raccoon (those suckers cause a lot of damage!) I went to Arrow Autobody for repair. Tracy and Donna were helpful, kind, and able to assist me with everything I needed. The work done was of excellent quality, and it was done quickly. They handled my car rental, insurance requirements, etc. and whats more, when I picked my car up they had done light detailing, and replaced a burnt out lightbulb on their own accord. I have never been so pleased with a car repair business. I will never go anywhere else, and you shouldnt either! Thank you Arrow, working with you was awesome!

Jo
Review №44

Excellent Staff and work was done satisfactorily. Great Experience considering the circumstances.

Br
Review №45

Very polite and helpful

Ma
Review №46

Been taking my cars here since 2012 and have had nothing but great service

Ka
Review №47

Gonna do my van repair

Information
3 Photos
47 Comments
5 Rating
  • Address:808 W Coliseum Blvd, Fort Wayne, IN 46808, United States
  • Site:http://aabfwin.com/
  • Phone:+1 260-482-6822
Categories
  • Auto body shop
  • Auto dent removal service
Working hours
  • Monday:7:30AM–4PM
  • Tuesday:Closed
  • Wednesday:Closed
  • Thursday:7:30AM–4PM
  • Friday:7:30AM–4PM
  • Saturday:7:30AM–4PM
  • Sunday:7:30AM–4PM
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Appointments recommended:Yes
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