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Walmart Auto Care Centers
748 Beal Pkwy NW, Fort Walton Beach, FL 32547, United States
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Walmart Auto Care Centers

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Gi
Review №1

Very curious the service was really quick. What is the most pleasurable it was really close to closing time and my tire was completely shot however send it they would complete the service and very friendly and polite about it.

Ti
Review №2

Everytime I go into the Tire Lube express in my Walmart... I am taken care of like family. They are a knowledgeable and efficient staff. I will happily go back again and again!

K
Review №3

Went to purchase 2 new tires. Made the arrangements at the counter and was told it would take a couple of hours. 2 1/2 hours later they called to inform me that the other 2 tires were not the same speed rating so they couldnt touch it unless I bought 4 tires. Dont know why I went to Walmart to begin with.

re
Review №4

They were quick and polite. Odd with this being walmart. Had a flat, took wheel off and Uberd it to walmart. They got the tire replaced in 10 min. Uberd back to my car and put the wheel back on. Drove back to the same walmart and they got me on the schedule in 1 hr to replace the other tire. I never put up reviews.

Al
Review №5

Technicians had awful attitudes and talk badly about customers among other customers. Not a pleasant experience, and I mentioned this to one associate.

Br
Review №6

Please, save yourself the headache and go anywhere but here. Customer service is terrible. They ordered the wrong tires (even after two different staff members looked at the vehicle) and only realized it after the tires came in and I had already been waiting 3 hours. I got a text stating the vehicle was ready and when I got there a staff member says “I was just about to call you, we can’t get to either of your vehicles.” An overall nightmare.. Off to Tires Plus.

De
Review №7

GO TO A REAL TIRE PLACE.Ordered tires online, they were the correct size but the service center did not have the correct lug-nut to fit my tire. They said I had to go buy one and bring it in. I bought one, mechanic says does it fit?, Yea it better fit, its the size you told me I had to buy. Then apparently it fit my car but not their tools. So I asked to refund everything. They sent me to customer service with the tires. Customer service was unable to refund them because the tire center had never acknowledged that I had picked up the tires. 3 Hours later I was told my money was refunded but not given a confirmation. Just said to check back in 5 days. Hope it works.

Ra
Review №8

Their customer service was great and they kept it 💯

nk
Review №9

I really appreciated the service here. The manager went out of his way during his break to make sure they could squeeze me in before closing. Rob the auto manager and Alex swapped out the battery and performed their normal check up and the rest of the department took great care of me. Thank you!!!

Th
Review №10

Fixed my tire puncture for 15 but so short staffed it took 2-3 hours

Ma
Review №11

Fast friendly service!

De
Review №12

The service at the walmart auto is terrible. They’re slow and take forever to get their lines moving

Al
Review №13

They changed the price on me three time

AR
Review №14

Terrible service. Wanted service but guy short hair in grey shirt Chris I think his name is, told me I had to walk all the way around. At least take my name and keys. We cant do that. Im right there in the place. Nope Have to walk around first. Incompetents! Never will do any business in TLE.

Ke
Review №15

Ordered tires through them but when arrived, they couldnt mount!

Kh
Review №16

Went to get battery replacement today around 1pm and had a great easy, quick and cheap service from very nice auto ticket agent. About $55 out the door for 1year warranty.

Le
Review №17

Reliable tire service

Ro
Review №18

I pull up to get a nail taken out of my tire. The greeter asks me to pull the car up so he can see the nail. He says nail inside of tire treads 100 percent able to fix Walmart policy than tells me about an hour in a half wait. I wait two hours and forty five mintues. Tech tells me, that other tire place will fix the tire, but it is to close to edge to repair. He says hold on one second gets his supervisor who says to close to edge of tread. I tell him about the greeter he just say no doesnt even say anything to greeter and walks off. Horrible customer service I guess what was I suppose to think it was Walmart!

Se
Review №19

I come here for oil changes and tire work and it’s quick and cheap. It’s never taken longer than an hour. Every time I come Kevin is always there and he’s really friendly and helpful!!

Si
Review №20

Came here at 3:40 pm on Monday for a flat tire that just needed a patch up. They claimed that they couldn’t take anymore tire jobs for the day. Which doesn’t make sense since they close at 7pm! I saw about four-six mechanics so it was not like they were short staffed for the day!

Be
Review №21

Worst Walmart tire center ever. Went for a new tire and a battery. Was told it would be about 2 hrs. Two and half hours later they finally started on the tire. Once the tire was put on the wheel they informed us that they couldnt put the wheel on the car because it was missing a spacer. So they put the donut back on and the wheel with the new tire in the trunk and said Id have to put the wheel on myself. Then said it would be another couple of hours before they could start on the battery. We told them we have already been there for almost 4 hrs. Why 2 more to change a battery. So we said we would just go somewhere else to get a battery and Tee the lady at the register said thats fine. She was very rude and said second shift will be coming in in 30 minutes so we are waiting for them to get here to do the battery. So we paid for the tire and went 5 minutes down the road to advance auto and they rang it up changed the battery and all in less than 20 minutes. I strongly urge Walmart to do something about the very unprofessional staff at this Walmart tire center. Luckily I was on vacation and never have to deal with these people again. Not only did I not buy the battery we also had a buggy of stuff we just left because we decided after the rudeness we wouldnt give this Walmart anymore of our money than we had to. WORST EVER TIRE CENTER WALMART OWNS!!!!!!!

Mi
Review №22

I work a lot. Like over 50 hours a week on the regular. I never have the time to do a lot with my car so when I heard I could go in for a quick battery change I decided to take the chance on Walmarts auto service. Everything was fast but professional. They were even able to look up a radio code on hondas website for my radio that was not working with no issue or extra charge. I cannot stress this enough that if youre a decent human being with minor car troubles, whether it be tires, battery issues, oil service, etc. then you should trust this place with your business. The employees already have a lot more patience than I do with some of their crazy customers. Good job guys.

Er
Review №23

Needed to get my tires balanced and rotated and was told it would be a 3 hour wait, which is shorter than they typically say, so I dropped my keys off and left. 3 hours later with no call, so I decide to call them and they tell me there’s still 2 cars ahead of me (which is coincidentally how many they said when I dropped off) and it’s still going to be another 1 1/2 hours. I decide I’ll just grab my car and go somewhere else later instead.10 minutes later, as I’m pulling in to Walmart, they call and tell me that they found a nail in one of my tires that is unpatchable and I’ll need to purchase 2 new tires due to not having the same speed rating. I look at the tire, and there is indeed a nail in the top and sticking out the side, but the angle looks like it’s superficial. The mechanic told me it definitely isn’t superficial because the tire was low and he needed to put air in it, which is strange because my car sensor didn’t give me any warnings about low air. They recommend that I spend $210 on 2 new tires today, but I tell them to throw the spare on and I’ll order 1 of the same tires. I pulled the nail and checked for air leakage when I got home and it turns out it was indeed superficial.So not only did they not rotate my tires after 3 1/2 hours, but they recommended that I spend $210 on 2 new tires when they didn’t even properly check to see if I actually need one. I would never recommend going here. I would much rather pay a little extra money for some quality service.

An
Review №24

I honestly Im not a person that gives 1 o 2 star reviews but it was 4:30pm, I walked in they pretty much ignore me there was not much people there and I only needed a patch my tired and they told me to come back tomorrow because it was only one mechanic working on cars and they are so many people waiting and there were they were getting to close. That lady didnt even ask me what did I need it she just told me to come back tomorrow. So I end up going to prep boys across the street and had it done the same day...... not going to auto care center in Walmart ever again

Re
Review №25

Everyone, especially Kevin, was very friendly and helpful. They fixed my tire when another place said it couldn’t be fixed. So far so good. Thank you!

Ho
Review №26

I have always had really good service here. And they dont use polishing compound here so there are some lies below me. They clean my vehicle well do a good service but it does take time as they are always in demand so if you are in a rush go elsewhere as it is first come first serve. Do not come up close to closing time as they will refuse you. Go in early and you should do better. If I get in line long before closing time they will get to me but they always have a line. If you are going shopping it works well. If you have a problem take it up to management. I dont believe the comments below because I have been going for years to them and the only time I had a problem it was someone elses fault who messed up my steering column when replacing a key ignition unit that did not need replacement just the doors. They are slow because they have only two bays do a good job and always have a line. I MEAN REALLY SLOW to get to you because there are usually people lined up before they open. And it is service as they come in no appointments so you can leave it come back or go shop which is what I do and they will call you when it is done listen if it is close to closing or you may be stuck without a car or having to chase down management like I did.

Ty
Review №27

Quick and very professional

Lu
Review №28

Went here for an oil change. Though on the checklist they said they inspected my air filter, I looked at it 3 days later, it was almost black and had a blue shop rag stuffed in the filter housing!!! I had a tire that was almost 10 PSI off. I also got the headlight restoration, 2+ hours later my entire engine compartment was filled with a fine spackle of buffing/polishing compound which took me over 3 hours to clean up! NEVER AGAIN

bo
Review №29

Clean place but be ready for rudeness for the other customers.

Al
Review №30

I went in to get an oil change ( I use Walmart regularly for oil changes)and a tire rotation, I also have road hazard when I bought my tires from walmart. After telling the cashier in the automotive section that I would like my tire to be replaced because I found a nail in the tread. ( Ive had to add air for two weeks now to keep it inflated enough to drive back and forth to work). After giving the cashier all of my information she told me I need to have the receipt from when I bought the tires. Mind you that was almost 5 years ago. I asked why that information wasnt in the computer if she need my name, address, phone number. She said Id be charged the full price for a new tire and full price of a tire rotation even though I paid extra for the ROAD HAZARD package simply because i didnt have the piece of paper from 5 years ago. Horrible customer service. Horrible standards. This will be the last time I use Walmart for any services to my vehicle. DO NOT RECOMMEND THIS WALMART SERVICE

as
Review №31

Quick in and out, reasonable prices.

St
Review №32

Great to shop while oil change, tires, etc. auto repairs being done!

Be
Review №33

I had a leak in the tire and fix it within 30 minutes. Mr. Doug was awesome, thank you sir.

Qu
Review №34

I wish I can give them negative star. Slow as hell! nobody was working outside i went inside Lisa look at me like Im bothering her because I needed to change oil and rotate tires. I waited 3 hrs and waited didnt get calls so decided go check it. I looked at my car everything was big mess.Manager Marco said its kinda normal for them.I have to wait!

Li
Review №35

I was 2nd in line and I still waited 2 and half hours for a new battery. The day before was a 4 to 6 hour wait. Seems like they r never in a hurry. They also use to charge 19.99 for an oil change and now its 29.99. Just sad how the walmart prices just keep going up and the employees are treated crappy so it makes the customers suffer with the wait. Ridiculous.

Be
Review №36

Started off with the tech announcing to everyone that he was the only tech working that day and asking the front desk lady if he should have to do my car now or later since he was the only one working at that time. Eventually he got around to doing it after his hissy fit. The man told me it was only going to be for an hour and that I would get a call. I waited around for 3 hrs waiting for a call, till I had to call them myself to ask if my car was ready. The lady answered the phone was short with me and rude. She told me the car was ready. Very unprofessional and ill-prepared for the day.

To
Review №37

Took my car here to get a tire patched, they told me my tire had to be replaced on my less than three year old vehicle with less than 35k miles on it. Wouldnt even check if the leak was able to be repaired. Terrible service, lesson learned. Beware: They will try to take advantage of you here.

Mi
Review №38

Really concensiuos, great friendly service staff, very fast and complete.

Ma
Review №39

Quick in and out. Just needed to purchase a tire. No service needed. Thanks!

je
Review №40

Slow as hell and unprofessional. Guaranteed to wait at least 1.5hrs+ from their estimated wait. Never fails.

Ch
Review №41

Ive had my oil changed twice on my Kia both times they over filled it and they said they went by what book says to put in it but I cant believe the capacity of my car is different than book

Mi
Review №42

Friendly staff and ALWAYS great service!

Ro
Review №43

Right on point great service and prices.

Al
Review №44

Lied and said they couldn’t look up my warranty by my name when I’ve had warranty for four years and they’ve always looked it up that way. I was told they have a new system that doesn’t let them look things up by name, as she proceeds to look it up by my name. Wasted a hour and a half trying to find my warranty and the supervisor looked it up in 3 min after i got angry. Liarsssssss!!!!!!

Al
Review №45

Worst Auto care center EVER !!!. I actually go out of my way to go to navarre one. The manager Chris is unable to think at all. I watched him try to put a hood up over and over again expecting a different result.

Ma
Review №46

NEVER IN MY LIFE HAVE I SEEN IT TAKE THREE HOURS FOR ONE TIRE!

E.
Review №47

Did a great. Thanks as usual.

Er
Review №48

Didnt even try to help

Br
Review №49

2 hour wait for 2 cars in front of me. I asked for 2 new front tires and they replaced all 4 and charged me for all 4.

Ma
Review №50

Rude and short. They dont vacuum like they supposed to and dont inflate the tires even when they say it was.

Te
Review №51

Didnt put the cap back on properly for my daughters oil change she ended up losing almost all her oil out of her vehicle on her way home almost blew the engine

oz
Review №52

Horrible customer service they messed up my alignment they wouldnt fix it the new tire I bought from them 3 weeks ago already got flat I took it back to get it fixed they said they couldnt and told me to buy a new tire

jo
Review №53

Good people

Dr
Review №54

Too crowded

Er
Review №55

Great work

Bl
Review №56

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Information
4 Photos
56 Comments
3 Rating
  • Address:748 Beal Pkwy NW, Fort Walton Beach, FL 32547, United States
  • Site:https://walmart.com/store/919-fort-walton-beach-fl
  • Phone:+1 850-863-4140
Categories
  • Tire shop
  • Auto parts store
  • Car battery store
  • Oil change service
Working hours
  • Monday:8AM–6PM
  • Tuesday:8AM–6PM
  • Wednesday:8AM–6PM
  • Thursday:8AM–6PM
  • Friday:8AM–6PM
  • Saturday:8AM–6PM
  • Sunday:8AM–6PM
Service options
  • In-store pickup:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
  • Wheelchair accessible restroom:No
Planning
  • Quick visit:Yes
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