Non-Existent Customer Service. We made multiple phone calls to purchase an item we cannot find anywhere else and worked our way, very nicely, up the chain. They refused to ship it to us under the guise of fear that it would break. Its a 24 resin garden statue. We agreed to put in writing not to hold them responsible - we can glue. The truth is, they just couldnt be bothered to use bubble wrap just like amateurs on ebay who manage to ship crystal. We got scammed trying to get it somewhere else. They advertise online and should be will to provide the least amount of service to paying customers.Response to the Owner: The wholesaler will not sell to the general public. If I could find it anywhere else, I would not have gone to all this trouble with you. It is made out of resin, not crystal - which is also commonly shipped. You have it advertised with a delivery price (see screenshot attached). My son on the other coast graduated school, in the Navy and is now in California. We absolved you of any responsibility if it arrives damaged - I can glue. It Can be shipped, you just cant be bothered to do it.

😱 OMG!!! Amazing place like a heaven!!!All very well decorated and by colors, they have an incredible selection for the house,this place guys have so much to offer! .This store and Home good are at the top of my favorite list to find beautiful items to decorate, home good is less expensive.

Beautiful store with an incredible selection of beachy things! Employees are very friendly and helpful.

Always find what Im looking for and more. Staff is very efficient.

Love this place. Fabulous coastal stuff. Decent prices. I have been coming here for 20 years. Just keeps getting better!

Friendly people and soooo much to look at. Love this store! It is packed full of cool stuff.

Always takes us 2 hours to go through. So many beautiful items. Staff always friendly and eager to help!

I love how the decor is played out by colors making it so much easier to find what you want♡

Wilford and Lee Accents is an amazing company! My purchase was out of stock a few weeks ago, Wilford and Lee let me know when item back in stock so I could order and order processed and mailed right away! Very happy with this company!😀Thank you!

Very unique store ... so much to see

Nice stuff for accenting the house. Had a return and no problems! Great customer service.

I had been searching for a model gingerbread house at probably 5 or 6 stores with no real success before I found this model on their website. John was awesome in measuring it and weighing it to make sure it would be suitable for my purpose! He also set it aside to insure it would be shipped and arrive to me as soon as possible. Needless to say I am extremely pleased with the product and customer service and appreciate their help along the way!

Great company that provides excellent service and high quality products. Highly recommend them

I love this place! All Florida quality decor.

So many little things here! Fun place just to look as well

Fun store to shop at. Lots of home accents to choose from. And the stroke is color coordinated

Fun store so enjoy walking thru. You can always find something.

Great store that is full of lovely, unique items for any home. I love to shop here for my Ft Myers home and have bought many items to haul back up north in the Summer to our lake home.Recently I brought in 2 out of state friends and the door greeting was almost enough to stop us in our tracks and leave!! 😣While opening the door, we were immediately told to Get our masks on, all while she was watching all 3 of us already reaching in our purses and holding masks, as the sign had just said to wear it. (FYI ~ There are many Stores no longer requiring masks!!) We were also more than 8+ feet away from her and any other shoppers while standing at the door!! We told her ok, No worries, that we had all been vaccinated and she then went on to scold us that We can still carry the virus to others?!! WTH??!! 😖 If people are scared of getting the virus, then THEY should stay home and out of the germs!! We didnt ask her if she had been vaccinated to put her on the defense!!The mask debate is exhausting!! Supposedly, they are about protecting us from spreading our own bad germs to others. Since we are all healthy 55+ yr old women and have all been vaccinated, her point made No sense that we can still spread the virus that we dont have!!!! The masks are truly Not able to keep anyone from getting the germs around them, unless a person is wearing the heavy duty N95 masks!!! Clearly, this woman needs to wear one!!Please inform your employees of the virus Facts, about those being responsible and vaccinated, and how rudely her greeting felt more like an attack to us!!! We had been vaccinated in January and should be able to feel confident now about Not wearing our cheezy paper masks, as we arent spreading any bad germs!!!Soooo unfortunately after walking around a few more minutes, thinking about how we were greeted, my friends said they didnt need to purchase anything from this store and we left. (They spent their money elsewhere!!) Im truly not sure right now if Ill go back in for awhile, if ever....but I can assure you that I wont be bringing in any of my friends and family who visit, to be greeted like this while were out shopping, being Very healthy, responsible adults, enjoying our vacation. 😖

Really cool stuff! Staff very friendly

Great gem of a home decorating store. I would strongly recommend this place to anyone looking for unique items

They have a huge variety of home decor, especially coastal. We got there when they were ready to close so well have to go back early so we can explore the store

Very cool place for home furnishings. They have an amazing selection of wall accents, lamps, etc. You can find most anything for your home here.

Be careful how they wrap your stuff. Came home 1 item broke. Will take back pieces tomorrow.

Great selections on everything from napkins to wall deco,rugs,glasses etc.,etc.,etc.

So many beautiful home decor items and helpful, knowledgeable staff. Love this store!

They are by far the best place to shop for all my decorating needs . This time it was the perfect set of lamps . Their displays give me great ideas for my next project.

Love this little gem, lovely people and place!!❤

Great service and items for the house

They have the MOST Beautiful Home decor and Art pieces that I have yet to see!! unlike all these other commercial stores that carry the same items!! If you are looking for Unique and Exquisite piece to bring life to your home, then this is your place!! Go visit them I promise you will not be disappointed!!

Awesome selections for everything in the house. Amazing really. And free delivery.

Fun decor store. Sensory overload

Wonderful selection of home accents

Great selection but if you see something you like grab it because itll be gone the next time you visit.

Comprehensive selection of home decor accessories, virtually everything is made in China and looks like it. Lots of sea and beach themed items all in one place. Small jewelery area in addition to wall hangings, statues, lamps and other decorative items.

Beautiful store filled with lots of Florida home furnishings.

Wow the selection was out of this world. I went with my wife and I think I had more fun in the store then she did. We bought a lot of things for our new house there. We both really enjoyed shopping there. The customer service was also great. Sue helped us a lot. We will be back in the near future.

Fantastic place for costal home furnishings.

Recently had to return one of two lamps that no longer worked. When it could not be repaired, Jane brought in several other lamps from their other stores so that we could get a matched pair. This type of A-plus service is why Wilford & Lee is the go-to place for home decor and why so many of us keep coming back. We recommend it to newcomers to the area and always will.

Love this store. It has the greatest items for gifts and for the home.

Not enough stars..this place is a 10! I will be back!

This place has the BEST interior decorating item ive ever seen. My wife calls it her happy place

Love this place. It has wonderful, ornate pieces that we were unable to find elsewhere. Within one week my entire new house was completely decorated. I hate shopping, but this place made it so easy.

Lots of really nice home goods. Great variety of colors, unique decor, and beachy nauticles themes. Descent prices.

Its a nice store. Well organized and the staff is friendly. Left without buying anything because it was too tropical/beachy looking. Im not into that kind of decor!

Always find something new for the house. Reasonable prices and friendly staff.

Love this place too much to look at, but if you have the time you will find anything you want.

I love everything here! We have now decorated two condos with items we purchased from this place. Very cooperative and easy to deal with and the artwork is unique and beautiful.

Wow, a wonderful plethora of magnificent items. Thank you for this beautiful store. Make sure you have time to explore what they have here.

Tried to set up an interview and was on hold for 15 minutes but every couple minutes someone different would take me off hold and ask what I needed like I didn’t tell the original person who answered. I’m patient but not for unorganized people.

Lots of home goods at a great price. Been there before and will be back, very nice guy.

Live this store. You can find almost anything for decorating. Great selection.

Unusual items but very overpriced

Love this shop always find something nice to give as a thank you gift for my sellers and buyers.

Good place if you like unique home decor and have a good deal of time to walk around, as there is a ton to see. If you dont like roaming around then the website is a better option.

What a delightful shoppi g experience & find. Everything beachie. Lots to explore. Good prices, good quality, good service. A must see shop.

If you want quality accessories for you home, this is the place to go. Too bad they have locations only in Florida. We bought several items both as gifts and for ourselves. Cant wait to go back next year.

Adore this store. I could likely spend thousands of dollars in this place. Something for absolutely everyone

5 stars clean, nicely displayed items. They do need bigger carts as most of the items will not fit in the small baskets on wheels they provide.

Largest selection of tropical/coastal decor Ive ever seen. The store is very well organized and has price points for all budgets.

This is the best place if you like nautical/beach decor. The prices here are below the average and the selection is huge. Ive been to two locations, one directly on Sanibel Island and the other in Ft Myers. Both stores are nice but I prefer Ft Myers, the store is very large and they have it arranged by color and that is awesome, all the light blue stuff is together, all the dark blue stuff is together and so on. This makes decorating and accessorizing a breeze. They carry some beautiful table linens at very reasonable prices. They have a little of everything it reminds me a little like Hobby Lobby meets Home Goods combined. The Ft Myers store is big and you can spend a few hours there just looking at everything. The Sanibel Store is well stocked but limited with the size of store, but even though that store is directly on the island the prices still cant be beat. Ft Myers carries more small furniture and large clocks, than Sanibel store. From sea shells to greeting cards, gifts, kitchen accessories to wall decor this is the best place.

Found a roseate spoonbill picture. Perfect for above bed. Love the store.

I love the place.

Boy that place is great . There is so much stuff there. Almost have to bring lunch when you go in . Everything from a to z

Staff is always friendly and helpful no matter how busy they are. And they have an awesome selection of decorative items with a wide range of prices.

Nice and large selection of home products. Very pricey for most items and furniture is 3x+ retail.

Nice selection & big store

Nice place lots of options middle to hire decorating options priced appropriately lots of selection tons of parking very helpful staff

This store is like a candy store for adults! Beautiful home decor, pleasent staff and more items than you can possibly see in one visit!A great tropical get away.....but it may cost you a few pennies.

Always worth a walk through. If you dont find something for your home, they will have something for you.

I have been going to the store for at least 20 years you walk into my house it looks like Wilford and Lee LOL. Great prices. The artwork is phenomenal

A great place to decorate your home very nice store

An excellent store to find home accents. They had a great selection, and the staff was very friendly. I loved their selection of barware and wall art.

Wide selection of merchandise, decent prices, courteous staff.

Beautiful store with great prices and a little of everything!!!

Love thus store, my favorite. Great home decorating ideas.

Love this store. Really nice staff, very clean. Quality merchandise

Love this store. Bought a beautiful rug for our lanai and some cute chotchkes

Perfect place to find perfect gift...love this store...

Awesome store. If you cant find something to coordinate with your decor, it probably doesnt exist

Great stuff here and service is great, especially the manager Diane is super helpful.

Nice things to expensive

Wow, could spend hours in the store.

Prices are ok not great but beautiful things- should have more items on sale. Customers were there a lot of snowbirds. You want to also appeal to people that live here year-round.

I found a Baggalini purse that is just what I wanted at a great sale price.

Lovely ambience and attentive staff make shopping here a pleasure!

Good

Just go in and see why its five star

I am completely mortified I went into this store for a possible gift for my mom I showed a worker this photo and she showed me where the item was . She expressed the price and I was shocked on how much a stool could be $180 !!! . She looked at me and said well I figured how young you looked you couldnt afford that . Little does she know I am an established business owner . Dont judge a book by its cover, thanks wilford and Lee for a wonderful experience I will for sure never return and I will be expressing this experience with friends and family .

Nice stuff a little pricey

Like homegoods but for florida

Great selection of home decor! Good prices.

Great for a gift - lots of options!

I would like to have enough money to buy one of everything that is sold here.

Cant leave without over spending time after time. High quality, great prices.

What great fun items to see. Bought a number of fun items

Beatiful,💯🇱🇷😜❤

Fun place for Florida decor

Nice

EXPENSIVE

Great Experience, we lo e this store!